Sunland Ford in Victorville, CA

Overall Rating:


Customer Service

Buying Process

Quality of Repair

Overall Facilities

"Service"


User

from Hesperia, Ca

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


Great service, Larry and his staff are amazing, very helpful.

"Ford Focus Purchase"


User

from Victorville , CA

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Adam did a great job in getting the paperwork ready quickly.

"Tad Too Long!"


User

from Apple Valley, CA

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


Took a tad longer but service representative was on it!

"Great Customer Service"


User

from VictorvilleVic,Ca

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Sales folks treated me great. Finance was a breeze. Extremely happy with my new vehicle.

"Car Purchase"


User

from Apple valley, CA

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


I would definitely go back they made the process very comfortable

"Good Service"


User

from Wrightwood, CA

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


the service techs are always very nice and very helpful. My only issue is that my tired were rotated and now i have a vibration/shimmy in the front end. I need to call in and get that corrected.

"Quick Service"


Sunland Ford (05497)

from Apple Valley, CA

Recommended? Yes

Purchased? No

08-10-2017


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


Dropped off my car for its maintenance oil change. Check in was fast , so fast I decided to just wait for it. Was in & out under a half hour. Asked about an update to the system and they scheduled me for a system maintenance the next week. Dropped it off in the morning and was ready after noon. Thank you for the great customer service.

Response from Sunland Ford:

Thanks, Kay. Its great that we were able to get you back on the road so quickly. Safe travels!

"Buyer"


Sunland Ford (05497)

from Victorville, ca

Recommended? Yes

Purchased? Yes

07-16-2017


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


I was very please with my service. It was quick and the staff was nice.

Response from Sunland Ford:

Gabriela, we appreciate your feedback of our Staffs outstanding service! Thanks again for your business! Take care!

"Fusion Hybrid Review"


Sunland Ford (05497)

from Victorville, CA

Recommended? Yes

Purchased? Yes

07-11-2017


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


My wife and I followed the lead of our daughter, son-in-law, grandson, by coming to Sunland Ford, where the staff went out of their way to provide excellent customer service. Not only did they provide the right vehicle for us, but they also were able to get us financed as needed. Thanks guys.

Response from Sunland Ford:

Steven, thank you for your kind words and congratulations on your new vehicle! Please let us know if there is ever anything else we can do for you! Safe travels!

"Great Time"


User

from Las Vegas, NV

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


One of the most enjoyable car buying experiences Ive ever been a part of, the entire staff was extremely knowledgeable and helpful. They made it an experience I wouldnt mind doing again. Thank you guys for all your help

"Car Repair"


User

from Hesperia, CA

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


They checked my car after being towed in and resolved my issues by the end of the day. No problems, they were polite and courteous. Very busy place. But they make every effort to get to us as soon as possible and were very polite and helpful.

"Jack Moore"


User

from Victorville,CA

Recommended? Yes

Purchased? No


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


Tires and wheels rotated. Small shimmy in steering wheel at highway speeds.

"Service Appointment"


User

from Apple Valley , California

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


The service personnel are very friendly. The amount of time required for my service was quicker than estimated. They seem to care about making my experience pleasant.

"Sundland Ford"


User

from Phelan,CA

Recommended? Yes

Purchased? No


Overall Rating:

Customer Service:

Quality of Repair:
Overall Facilities:


Excellent service.It was fast,much faster than the service I get at the Honda dealership for my C-RV and it was less expensive.Everyone is friendly and courteous.I really do appreciate Sundland Ford.Also your donuts are good.

"Impressive"


User

from Hesperia,ca

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:

A lot better than most dealer Ive went to. The salesman where very polite and not pushy at all. This was the first time I actually had someone listen to what I wanted and help out

"Sunland Ford"


Sunland Ford (05497)

from Victorville, CA

Recommended? Yes

Purchased? No

06-08-2017


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


Sunland Ford is the place to go when you need help on your vehicle. Every time I go theyve always provided great customer service. & they do the littlest things as washing your car at the end of your car service.

Response from Sunland Ford:

Justin, our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. We hope to be of service to you again! Take care!

"New Truck"


Sunland Ford (05497)

from victorville, ca

Recommended? Yes

Purchased? Yes

06-06-2017


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


great buying experience. we love our new truck. buying local was a big selling point in our purchase.

Response from Sunland Ford:

We really appreciate your feedback! We hope to be of service to you again! Take care!

"Kathy"


User

from Apple Valley, California

Recommended? Yes

Purchased? No


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


Friendly and courteous customer service . Service associates help you and go above and beyond to make sure you are completely satisfied .

"Fast Lane Service"


User

from Apple Valley, CA

Recommended? Yes

Purchased? No


Overall Rating:

Customer Service:

Quality of Repair:
Overall Facilities:


Friendly staff. Turnaround time for service is improved (1 hour) for "The Works oil change.

"Car Easy Survey Not"


User

from Victorville, CA

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


It was good. Facility is clean. Salesman was helpful and not pushy. Everyone went quick and easy. Im very happy with my purchase.

"Satisfied Again"


Sunland Ford (05497)

from Victorville, CA

Recommended? Yes

Purchased? Yes

05-22-2017


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Our sales person was friendly and helpful. We felt like Alexis wasnt just trying to make a quick sale. She let us ask lots of questions, change our minds over details, take our time, and gave us personal space to have private discussions. She is someone who went above and beyond when we couldnt find a car on our initial visit to Sunland Ford. Ill recommend her to family, friends, or anyone. She is awesome! And we only buy Ford-this is our 5th purchase in the last 7 or 8 years.

Response from Sunland Ford:

Beth, we appreciate your recommendation of our dealership! At Sunland Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

"Sunland Ford"


Sunland Ford (05497)

from Hesperia, CA

Recommended? Yes

Purchased? Yes

05-12-2017


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Customer survive was excellent. The finance process with Travis was excellent. I am very pleased. Thank you.

Response from Sunland Ford:

Patricia, we?re happy we could help you! Please let us know if there is ever anything else we can do for you! Safe travels!

"Sunland Ford Delivers The True Ford Experience"


Sunland Ford (05497)

from Apple Valley, CA

Recommended? Yes

Purchased? No

05-12-2017


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


Sunland Ford delivers. I dont trust my Fusion to anyone else.

Response from Sunland Ford:

We really appreciate your feedback! Thank you again for choosing Sunland Ford, and we hope to see you again soon!

"Maintenance Package Service Review"


User

from Apple valley, Ca

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


The experience was easy and painless, they had my car on the lifts before I even finished talking to my service representative. The initial time quote seemed high but I was out of the dealership withen a half hour, and that included the free car wash.

"Great Experience Overall"


Sunland Ford (05497)

from AV, CA

Recommended? Yes

Purchased? Yes

05-06-2017


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Had a great experience with Sunland. Greg was extremely knowledgeable and helpful in showing us the vehicles to narrow down our decision. Travis in Finance walked us through the documentation. He kept it as short and sweet as he could. Grateful to have worked with these gentlemen and Sunland Ford.

Response from Sunland Ford:

Thank you for taking the time to notice those efforts and for leaving such an awesome review! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

"A 100% Satisfied Customer......"


Sunland Ford (05497)

from Adelanto, CA

Recommended? Yes

Purchased? Yes

05-04-2017


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


This was a fantastic transaction Thank You Sharon Fritsch....

Response from Sunland Ford:

Sarah, your positive review means a lot to us and we?re happy we could help you! Safe travels!

"Car Service"


Sunland Ford (05497)

from Lucerne Valley, CA

Recommended? Yes

Purchased? Yes

05-04-2017


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


The Service was completed correctly and quickly. I would recommend for anyone with a Ford.

Response from Sunland Ford:

Mark Oakes, we appreciate your recommendation of our dealership! It is great to hear our Staff took such great care of you! We hope to see you here again!

"Check Engine Light Service"


User

from Adelanto,California

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Service people were helpful, Larry kept me informed about the progress with my check engine light.

"Sun Land Ford"


User

from Apple Valley, Ca

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


We were able to find a good car at a reasonable price with the help of a fine salesperson.

"Top Notch"


User

from Hesperia, Ca

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Great experience......Shane, Trevor, and Wes were top notch!!! Thank you guys, I appreciate your great customer service and making me feel like family.

"Awesome Emplyee!"


User

from Victorville, ca

Recommended? Yes

Purchased? No


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


Sherry was such an awesome help for me! She is honestly one of the best experiences I had at sunland ford. Very nice person and she called periodically to keep me updated on my car which was in the shop for a few days. I appreciated that! Thanks!

"Service At The Dealership."


User

from Hesperia, ca

Recommended? Yes

Purchased? No


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


The service was excellent. The staff friendly and professional.

"Close."


Sunland Ford (05497)

from Victorville, CA

Recommended? Yes

Purchased? Yes

03-30-2017


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


Almost perfect. There was no notification of performance of the recall that i brought the car in for. Only the paid items that I also had done.

Response from Sunland Ford:

We really appreciate your feedback! Were always here to provide exceptional service at a great value -- we hope youll consider us again in the future!

"Good Job"


Sunland Ford (05497)

from Apple Valley, Californa

Recommended? Yes

Purchased? No

03-25-2017


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


Thanks for the Great Service. John was a Great Help

Response from Sunland Ford:

Thank you for your wonderful response to the quality of service our Staff provides, Jim! If there is anything else we can do to assist you, please let us know! Take care!

"Sunlands Best"


User

from Victorville, CA

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


Great Quick lane Service as usual with great Customer Service...

"Oil Change"


User

from Apple Valley, ca

Recommended? Yes

Purchased? No


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


Went for an oil change. Was done in less than an hour. The truck wash was awesome too

"Sunland Ford, Victorville, Ca"


User

from Victorville, CA

Recommended? Yes

Purchased? No


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


Outstanding service and customer support!!! Sunland Ford is the ONLY dealership I trust with my vehicles!!! Thank you all again for an excellent job especially Vinny Vargas--always goes the extra mile to ensure complete satisfaction.

"Purchased A Preowned Nissan"


Sunland Ford (05497)

from Corona, CA

Recommended? Yes

Purchased? Yes

03-18-2017


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Great salesman, no pressure, very knowledgeable, showed all options and inventory. Extremely pleased.

Response from Sunland Ford:

Richard, thank you for your kind words and congratulations on your new vehicle! Thank you again for choosing Sunland Ford, and we hope to see you again soon!

"Focus Purchase"


User

from Victorville, CA

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


The whole process was really quick and easy. We were able to get everything taken care of in a timely and professional manner.

"Car Repair"


User

from Adelanto, Calif

Recommended? Yes

Purchased? No


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


everything was wonderful service and staff enjoyed .

"Nice Experience"


User

from Apple valley, California

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Quality of Repair:
Overall Facilities:


Easy, well informed, and quick. Great service. Would recommend and will continue to come back.

"Best Ford Dealer Ever"


User

from Lancaster, Ca

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


This was our first time shopping at Sunland Ford. We were very impressed by the very friendly, attentive and professional service we received. I will be telling all of my friends to buy their new vehicle from Sunland Ford!

"Not Sure What To Put Here"


User

from Los Angeles, CA

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


I have purchased For trucks for the past 20 years. Sunland Ford was, by far, the most impressive dealer I have worked with. Great Job Shane! Ford should be proud!

"Excellent Customer Service"


User

from Victorville, California

Recommended? Yes

Purchased? No


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


MJ provided first class customer service. Will certainly refer to this dealership and will continue to bring my business.

"Great Service"


User

from Victorville, California

Recommended? Yes

Purchased? No


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


Always friendly and helpful. The shuttle service is very helpful as well.

"Thanks Brandon For Your Help!"


User

from Victorville, Ca

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


I had a great experience at Sunland Ford, Brandon helped me find the vehicle that I wanted and he was very professional and courteous. Thanks again! KB

"Great Service."


User

from Victorville, CA

Recommended? Yes

Purchased? No


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


Went and saw John in the service drive and again was completely satisfied with his caring and kind demeanor. My car was done when he said and my estimate was spot on.

"New Truck Purchase"


User

from Victorville, CA

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Good service. Friendly staff. Fair deal. Nice truck. Answered all questions.

"Happy Customer"


User

from Victorville, California

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Thank you so much for helpin me with my care I love it you rock Sunland ford!!!!!

"Oil Change"


User

from Victorville, California

Recommended? Yes

Purchased? No


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


Was in an out in 1 1/2 hours Much better than last time. Very friendly service writer.

Contact This Dealer

Send Us Feedback ×


Locating Vehicles In Your Area