Rotolo Chevrolet in Fontana, CA

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"Great Team !"


Digital Air Strike

from Fontana

Recommended? Yes

Purchased? Yes

02-16-2017


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Great group of guys and gals there in the Service Department. Specially The Dynamic Duo Dan Smith and Damon Chero. Lets not forget The Head Honcho Jim Schultz. Thanks guys ! Keep up the good work !

Response from Rotolo Chevrolet:

Albert, we are happy to hear your feedback. Thank you so much for giving us the opportunity to assist you. I will certainly pass the kind words along to the team. Please let us know if we can do anything further to help. Regards, Mike Caposio | General Manager | Mike@rotolo.com

"Great Service"


User

from CA

Recommended? Yes

Purchased? Yes


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Thank you so much for all your help and for answering all my questions i live my new chevy trax

"New Truck Sales And Service"


User

from San Bernardino,Ca

Recommended? Yes

Purchased? Yes


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The team at Rotolo from sales to service far exceed our business needs year after year. Jamie Harshman, Jim Shultz and Tom Koppenhaver are the best in the business...

"Fantastic...this Is My 2nd Chevy Purchased Rotolo"


Digital Air Strike

from Chino Hills

Recommended? Yes

Purchased? Yes

02-13-2017


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FANTASTIC...This is my second Chevy purchased from Rotolo and my son has purchased six Chevys from Rotolo, over the years.

Response from Rotolo Chevrolet:

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Regards, Mike Caposio | General Manager | Mike@rotolo.com

"Best Buying Experience!!!"


Digital Air Strike

from Voctorville, CA

Recommended? Yes

Purchased? Yes

02-03-2017


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Thank you Charlie for giving me the best car purchasing experience Ive ever had. You listened to my needs and rather than just trying to sell me a car you went above and beyond to give me the best car that met my needs. Your great customer service did not go un noticed.

Response from Rotolo Chevrolet:

Maribel, thank you for writing this fantastic review and giving our dealership such an excellent star rating! It is great to hear Charlie was able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there is anything else we can do for you. Regards, Anthony Stanley, Business Development Manager, 757-424-1811, astanley@priorityauto.com

"Overall"


User

from Oceanside CA

Recommended? Yes

Purchased? Yes


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Everyone was very helpful and did their best to help me get the best deal possible for the car I wanted.

"Bought A 2017 Malibu"


User

from Ontario ca

Recommended? Yes

Purchased? Yes


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Moises was the one helping us. He was very helpful answered all our questions and treated us very good. This is the only dealership ill ever go too. Feels like family here.

"Buying A Colorado"


Digital Air Strike

from Santa Barbara, CA

Recommended? Yes

Purchased? Yes

01-20-2017


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The online sales manager was very responsive to communications, and the rest of the staff got me through the car buying process quickly.

Response from Rotolo Chevrolet:

We are happy to hear your feedback, Casey. Thanks so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let us know if we can do anything further to help. Regards, Mike Caposio | General Manager | Mike@rotolo.com

"2017 Chevy Colorado"


Digital Air Strike

from Bloomington, CA 92316

Recommended? Yes

Purchased? Yes

01-20-2017


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I have been dealing with Irma for 4 months, I have a unique situation that required me to get the cash money from my ailing wife. She would not make payments and I had to wait until she could get all of the money together. Irma went out of her way to make sure I got the best possible deal. She even volunteered to come in on her day off to meet my needs. I am very happy with my new Colorado. I am 75 years old and this will probably be my final new vehicle.

Response from Rotolo Chevrolet:

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It is great to hear Irma was able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there is anything else we can do for you. Regards, Mike Caposio | General Manager | Mike@rotolo.com

"Rotolo Chevrolet Oil Service"


Digital Air Strike

from Fontana, Ca

Recommended? Yes

Purchased? Yes

01-18-2017


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I was over due for my oil service when I had to make an emergency trip to Arizona that day for a funeral. I got to the dealership at 6:50 am and learned that there were 7 to 9 cars ahead of me and it could be 11:00 to 12:00 before mine was finished. I explained my issue and the nice service guy said hed do his best. Well to my amazement at 8:30 my car was completed and I could be on my way. I am so thankful and I enjoyed a great driving experience to and from Arizona in my Chevy Traverse! Thank-you again Rotolo Chevrolet!!

Response from Rotolo Chevrolet:

Donna, thank you for leaving us your review. We are happy to hear that you were pleased with the service you received from Rotolo Chevrolet. If there is anything more that we can do, please come back and see us again. Take care! Regards, Mike Caposio | General Manager | Mike@rotolo.com

"Mr. Jerry E."


User

from San Bernardino, Can.

Recommended? Yes

Purchased? No


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The tire rotation I requested was not performed. Also, the chrome valve stem cover at the right rear is missing as well as the valve stem itself when touched, it leaks!

"Friendly Staff"


User

from Fontana, Ca

Recommended? Yes

Purchased? No


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The staff, especially Sal Mercado, is very friendly. I felt I bought a car from a friend I can trust.

"Car Buying Experience"


Digital Air Strike

from Riverside CA

Recommended? Yes

Purchased? Yes

11-10-2016


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I had a great experience. There was no pressure. I had all of my questions answered and got through the process fairly quickly.

Response from Rotolo Chevrolet:

Thank you very much for taking your time to leave us a great review! We are pleased to hear about your great experience at Rotolo Chevrolet! If there is anything else we can do for you just give us a call! Regards, Mike Caposio | General Manager | Mike@rotolo.com

"Service Department"


Digital Air Strike

from Highland, CA

Recommended? Yes

Purchased? Yes

11-03-2016


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I purchased my vehicle at Rotolo and service my vehicle there as well. Jaime made sure I was aware of how the maintenance of my vehicle affects the warranty. Rotolo staff is always professional and helpful.

Response from Rotolo Chevrolet:

Patricia, thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience with Jaime was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again. Regards, Mike Caposio | General Manager | Mike@rotolo.com

"I Completely Recommend Rotolo Chevrolet"


User

from Yucaipa

Recommended? Yes

Purchased? Yes


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I will completely recommend Rotolo Chevrolet to any and everyone. I have been to a few dealerships where I received a great experience from a sales person, but I have never until now received not only a outstanding experience from salesperson Danielle York who was key to my purchase decision, but the whole customer service and finance experience was extraordinary. That reason is the seamless way that each department worked together to make sure you (I) completed the process with an outstanding experience. Customer service even helped explain how the vehicle system worked. Because of all involved I had the best experience ever. Thanks Rotolo,Danielle, Liliana and the Rotolo team for your service.

"Damon In Service Wass Very Helpful"


User

from Fontana, Ca.

Recommended? Yes

Purchased? Yes


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When i first arrived to Rotolo I thought the day was going to be long and bothersome. But much to my surprise the Service Personnel assisted me promptly and informed me of the process of how they will be handling my car and reviewing the issue. Damon in Service was very helpful with my issue on my car. The Service Department had the issue resolved quickly. I enjoyed the rest of my day driving my car around Fontana with no other issues.

"Excellent Deals And Customer Service"


Digital Air Strike

from Atascadero, CA

Recommended? Yes

Purchased? Yes

09-19-2016


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My experience in getting a new car with was the best ever. After researching for prices and payments all over California, Rotolo Chevrolet was indicated by my best friend who has been a customer of them for the last 3 years. Now I am a happy customer as well. The deal that I got from them no other dealerships could match, and the great customer service was extended when I needed them a couple of days later. I highly recommend them.

Response from Rotolo Chevrolet:

Thank you for taking the time to submit this awesome feedback. Hearing that you received "excellent service" from one of our sales team is always encouraging and reassures us of our commitment to our customers. We hope that you enjoy the new vehicle and we look forward to hopefully doing business with you again in the future. Regards, Mike Caposio | General Manager | Mike@rotolo.com

"Very Thankful For The Friendly And Helpful Staff A"


User

from Rialto

Recommended? Yes

Purchased? Yes


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Very thankful for the friendly and helpful staff at your establishment. I will definitely be recommending you to friends and family.

"Great Experience Professionals At Their Finest"


User

from Sanbernardino California

Recommended? Yes

Purchased? No


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Great people professionals at their finest would convince more people to shop with Chevy and get great result

"Corvette"


Digital Air Strike

from Ontario

Recommended? Yes

Purchased? Yes

08-18-2016


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Staff knowledgeable and patience when explaining things.

Response from Rotolo Chevrolet:

Thanks for your outstanding review, Linda! Were glad to hear that our team was friendly and patient! We strive to provide excellent customer service, and were glad that this was the case for you! Please let us know if theres anything else we can do for you. Regards, Mike Caposio | General Manager | Mike@rotolo.com

"Silverado"


Digital Air Strike

from Fontana, Ca

Recommended? Yes

Purchased? Yes

08-12-2016


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Great experience! No pressure online sales were great. Thanks Sal

Response from Rotolo Chevrolet:

Steve, it is very kind of you to write us such a nice review. Were proud to offer our customers a pressure-free shopping experience, and Im glad to hear that was the case for you on your recent visit to Rotolo Chevrolet. Thank you so much for your business and please let us know if theres anything else we can do for you. Regards, Mike Caposio | General Manager | Mike@rotolo.com

"Best Place To Buy A Car."


Digital Air Strike

from Rialto Ca

Recommended? Yes

Purchased? Yes

08-10-2016


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Great experience in buying a car. Finally a dealership that gets it right. No pressure sales team combined with a no nonsense finance department made for a great car purchasing experience. Rotolo Chevrolet is now my dealership for any future vehicle purchases. They simply are the best at what they do.

Response from Rotolo Chevrolet:

It is very kind of you to write us such a nice review. Were proud to offer our customers a pressure-free shopping experience, and Im glad to hear that was the case for you on your recent visit to Rotolo Chevrolet. Thank you so much for your business and please let us know if theres anything else we can do for you. Regards, Mike Caposio | General Manager | Mike@rotolo.com

"Smooth Experience!"


User

from Rancho Cucamonga, Ca.

Recommended? Yes

Purchased? Yes


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Everyone we spoke with was cordial and professional. Our sales girl, Ursula, was patient and answered all of our questions. Filling out all the paperwork (a necessary evil) was comfortably done in Matts office, who also took great care of us. Well done, Rotolo Team!

"Best Dealership Around"


User

from Banning, CA

Recommended? Yes

Purchased? Yes


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It was a great experience at Rotolo. Everyone was very nice and knowledgeable. They were very accommodating. We cant wait to purchase another vehicle in the future.

"Great Service"


User

from Fontana, ca

Recommended? Yes

Purchased? Yes


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Rotolo is the most effective service station that I would recommend because they have a timely manner on doing there job,excellent customer service I have seen. Representatives are always willing to help, answer any questions in all department. Overall I would say my experience has been Great Very time.

"Auto Service"


User

from San Bernardino, Ca

Recommended? Yes

Purchased? Yes


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The shuttle ride home and pickup service while my car was being serviced is a great feature. I was not aware you provided that service or I would have brought my car in sooner. There was oil splashes on the hood of the car and my wife wasnt happy about that. Over all, I was very pleased.

"Car Buying"


User

from Fontana Ca.

Recommended? Yes

Purchased? Yes


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Had the best car shopping experience I have ever had, Thank you Lucy Sanchez, Would recommend to all that are looking for a new Chevy

"Exceptional Customer Service"


Digital Airstrike

from FONTANA, Ca

Recommended? Yes

Purchased? Yes

01-22-2016


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Exceptional customer service and support. Rotolo Chevrolet will be my dealership for life, this is my second experience with the site and I am pleased each time.

Response from Rotolo Chevrolet:

Thank you for leaving us this great review, Angenette. We are very happy to hear that we could provide you with a second exceptional service and support that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Respectfully, Mike Caposio | General Manager | Mike@rotolo.com

"Everyone At Rotolo Chevrolet Has A Great Attitude."


User

from Rancho Cucamonga, CA.

Recommended? Yes

Purchased? No


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Friendly staff, quick service .Rotolo seems well managed with a caring knowledgeable staff. My whole service only took 90 minutes. Wouldnt go anywhere else.

"Great Experience With My Purchase "


User

from Fontana ca.

Recommended? Yes

Purchased? Yes


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Irma Felix was amazing with us. She was persistent on getting us the truck we wanted. After we realized that we could not get the truck that we wanted she continued to explore the options we had. Im 100% happy with my purchase. Thank you, Irma

"Great Experience "


User

from Fontana, Ca

Recommended? Yes

Purchased? Yes


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Robert was excellent and understood all my needs. Best experience ever buying a car!! I will refer all my friends and family to him.

"Great Service"


User

from FONTANA, CA

Recommended? Yes

Purchased? No


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Great customer service and support. Robert Rawls was a great example of Rotolo Chevrolet . This is my second time purchasing from Rotolo Chevrolet and I will return in the future.

"Great Service!!"


Digital Air Strike

from Fontana, Ca

Recommended? Yes

Purchased? Yes

12-04-2015


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it was great! And will recommend to others. It has change my impression on buying a car. Great Job Moises

Response from Rotolo Chevrolet:

Afton, we appreciate you taking time to leave us a great review! We are pleased to hear Moises did a great job in assisting you in your purchase. If there is anything else we can do for you please dont hesitate to give us a call! Best, Mike Caposio | General Manager | Mike@rotolo.com

"Great Job."


Digital Air Strike

from Riverside, CA

Recommended? Yes

Purchased? No

12-04-2015


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Prompt service and a great deal of commitment to customer satisfaction. They provided a service beyond my expectation. well done indeed!

Response from Rotolo Chevrolet:

Liberty, thank you for taking the time out of your day to share your wonderful experience with us. We are delighted to hear you were treated with prompt and exceptional customer service. We hope you will give us the opportunity to help you again whenever its time for your next car. Best, Mike Caposio | General Manager | Mike@rotolo.com

"Great Service"


Digital Air Strike

from Fontana, CA

Recommended? Yes

Purchased? No

12-04-2015


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Always great service! Even bought our Equinox while having the Cruze serviced. Loved the Cruze but was a tight fit for my 6 7" husband. Equinox much better fit!

Response from Rotolo Chevrolet:

Hi Joan and thank you for this great review! Were very happy that our team was here to help you and treated you with the customer service we know you deserve. Best, Mike Caposio | General Manager | Mike@rotolo.com

"Great Service, Very Clean"


Digital Air Strike

from Fontana Ca

Recommended? Yes

Purchased? No

12-01-2015


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Ron Austin was my service consultant. He is awesome, got me checked and out quickly. He kept me informed every step of the way.

Response from Rotolo Chevrolet:

Lucrecia, your fantastic review was quite a refreshing read! I am happy Ron provided you with quick, efficient and well-informed customer service. Before your next servicing appointment, please find us on Facebook. Youll find the latest exclusive specials offered only to our likers! Best, Mike Caposio | General Manager | Mike@rotolo.com

"Great Service"


Digital Air Strike

from Fontana, CA

Recommended? Yes

Purchased? No

12-01-2015


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Great service to my truck and to me! Very satisfied, thank you. Someone helped me a set appointment, took me in fast, got me home and back, plus the work that I got done was wonderful.

Response from Rotolo Chevrolet:

Andrea, thank you so much for taking the time to write this great review! Our number one goal is attaining 100% customer satisfaction in all aspects of our dealership, and I am happy to hear that our service department was able to gain your trust in our business. We look forward to servicing your future automotive needs! Best, Mike Caposio | General Manager | Mike@rotolo.com

"Amazing Dealership!!!!"


Digital Air Strike

from Yucaipa, ca

Recommended? Yes

Purchased? Yes

12-01-2015


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Everyone was nice and helpful. Anthony sold us our car and he was so friendly. The process was fast and easy. Overall the experience was great. We definitely will buy our other cars in the future from this dealership!!!!

Response from Rotolo Chevrolet:

Thanks for your outstanding review, Richard! Im very happy to hear that Anthony was of such help to you. We strive to provide excellent customer service, and were glad that this was the case for you! Please let us know if theres anything else we can do for you. Best, Mike Caposio | General Manager | Mike@rotolo.com

"Excellent Service And Friendly Sales People"


User

from Fontana CA

Recommended? Yes

Purchased? Yes


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Everyone was kind, efficient and professional. I did not feel pressured in buying a car and in fact, everybody there was helpful and gave great customer service.

"I Do Not Know What Is That"


Digital Air Strike

from ROTOLO CHEVROLET IN FONTANA

Recommended? Yes

Purchased? Yes

11-25-2015


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Jose Solorio Jr. He is excellent sales person, because he does not only care about the commission he will make with each customer he goes above taking care of the customer needs.

Response from Rotolo Chevrolet:

Norma, thank you for writing this fantastic review and giving our dealership such an excellent star rating! It is great to hear Jose was able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there is anything else we can do for you. And dont forget to take advantage of our exclusive coupons by following us on Facebook. Best, Mike Caposio | General Manager | Mike@rotolo.com

"Outstanding Personal Service"


Digital Air Strike

from Calimesa, CA

Recommended? Yes

Purchased? No

11-25-2015


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I received outstanding service, as always from the staff at Rotolo Chevrolet. It began with Service Consultant Ron Austin friendly offer to pick up my Suburban at my home and taking it in for service, and returning it back to me at home. This is a service that makes my life easier, saves me time and is truly appreciated. I only have positive comments about all my experiences at Rotolo Chevrolet.

Response from Rotolo Chevrolet:

Thomasine, thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Ron was able to satisfy that. Dont hesitate to reach out if you have any further questions or needs. Best, Mike Caposio | General Manager | Mike@rotolo.com

"All Around Great Dealership"


User

from Rancho Cucamonga, CA

Recommended? Yes

Purchased? Yes


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Everyone involved very professional, knowledgeable and helpful. Pleasant experience start to finish. Our 7th purchase with Rotolo. We know what we want when we go to the dealership and they always provide the desired vehicle.

"Chevrolet Colorado"


User

from Highland, California

Recommended? Yes

Purchased? No


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My brand new Colorado would not start. GM had the truck towed back to Rotolo Chevrolet. While it was in the shop they arranged a loaner car for me. They tracked down an obscure problem, a loose positive cable bolt on the starter. My truck was returned and is running well.

"Scheduled Oil Change"


Digital Air Strike

from Fontana

Recommended? Yes

Purchased? No

11-18-2015


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I went in for a scheduled oil change, they attended me very well and also gave me a courtesy ride to my wifes work. Very pleased! Thank you!

Response from Rotolo Chevrolet:

Diego, thank you so much for taking the time to leave this wonderful review. Ensuring you have a properly-running and safe vehicle is first and foremost for our service team. It doesnt matter if youre coming in for a regular oil change or have something more critical happening with your car, our team is ready to tackle any hurdle to get you back out and on the road in a safe, well-running vehicle. While we hope nothing else happens to you car, if anything ever does, our service team is always here to help you out. So please, dont hesitate to swing by if you have any questions or concerns. Until next time, drive safe and stay well! Best, Mike Caposio | General Manager | Mike@rotolo.com

"Great Concumication Between Dealer"


Digital Air Strike

from Rialto Ca

Recommended? Yes

Purchased? No

11-18-2015


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My part was order and when it came in at Rotolo I got an text on my phone and a E/Mail letting me know that the part was in at the dealer. And to make appointment for the service

Response from Rotolo Chevrolet:

Thanks for your awesome review, Donny! Im very happy to hear that our service team was of such great help to you. He takes pride in his customer service and always makes sure our customers know everything that is going on! We strive to provide excellent customer service, and were glad that this was the case for you! Please let us know if theres anything else we can do for you. Best, Mike Caposio | General Manager | Mike@rotolo.com

"Great Service"


Digital Air Strike

from San Bernardino, Ca

Recommended? Yes

Purchased? No

11-18-2015


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I always have a great exeprienece when I go to the dealership. They always try to get me in and out when I need service done and are always willing to answer my questions.

Response from Rotolo Chevrolet:

Hi Jessica and thanks for the great feedback! Were very happy that our service team was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Best, Mike Caposio | General Manager | Mike@rotolo.com

"Outstanding Deal Within A Friendly Environment"


Digital Air Strike

from Fontana, California

Recommended? Yes

Purchased? No

11-18-2015


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Just outstanding, overall. Great and professional salesmen, an excellent service department with a high qualify technicians. I definitely recommend Chevrolet Rotolo to family members and friends

Response from Rotolo Chevrolet:

Arturo, thank you for writing about your visit with us! I am happy to hear that our service team was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Be sure to check us out on Facebook -- we offer exclusive specials for our likers. Best, Mike Caposio | General Manager | Mike@rotolo.com

"Great Service,and The Ride Home Was Nice."


User

from Fontana CA

Recommended? Yes

Purchased? No


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It went great. The cars wash was complete, and the even the windows was clean and with out spots. I plan to take my other car there.

"Excellent Service Every Time!"


User

from Fontana CA

Recommended? Yes

Purchased? No


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They are always helpful and perform service in a timely manner. The work is done completely and finished on time.

"Best Dealership In The Ie"


User

from Rancho Cucamonga, CA

Recommended? Yes

Purchased? No


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I always have very good experience at Rotolo no complaint everyone we encountered have all been friendly and helpful. We have purchased 2 of our cars at Rotolo.

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