"Charged $1260 In Unnecessary Repairs"
10-20-2017
My 2015 Ford was still under factory warranty when it started experiencing heavy shuddering and lack of power. Joe Myers service dept said it was bad fuel and charged me $1261 in repairs. The truck drove badly after picking it up and broke down the next day. I had it towed to Tomball Ford where they determined the problem to be a bad ERG valve and fixed the problem under my warranty. I consistently get fuel from the same station and that station sent me a letter saying they had no other complaints about their fuel and other quality control documentation. Joe Myers refuses to admit they misdiagnosed my tucks problem or refund the $1261 spent on unnecessary repairs even though I have sufficient documentation proving they were wrong.
"Great Experience Truck Buying"
06-02-2017
I am very pleased with my truck purchase in Joe Myers. The Sales person is courteous, professional and help me finding my perfect truck according to my needs, and more importantly not trying to sell anything that I dont. I definitely recommend Joe Myers Ford for car or truck purchase.
"Buying A Truck"
Great customer service and I recommend this dealer to anyone
"I Am Only A Buyer"
05-30-2017
They were real nice and polite. They treated my family with respect. The vehicle that Mr. Josh showed he explained to me real good on how the vehicle worked and explained the differences between the 2 packages. And Mr. Chris from finance was a nice person and treated me well and Mr. Craig as well. And i will purchase a vehicle there in the future.
"Service At Its Best"
05-30-2017
Katherine Wesp was great from the time I came in and upon delivering my F150 back to me. The problem through us both off from the beginning, but when the problem came back for me to show her what was happening , I drove to the dealership to allow her to see what I was experiencing. She took charge and looked after the situation from the beginning to the end. Thank you Katherine and Joe Myers Ford for excellent service.
"Repeat New Truck Buyer At Joe Myers Ford"
Sales consultant, John Templeton was excellent and not a "hard sale" person. One of the easiest car buy experiences we have ever had. It was a pleasure to deal with all aspects of the complete sales experience!
"Mr.latham"
Always a pleasure to do business with this dealership.. excellent!!
"Repairs"
The service was great. Everything was explained to me thoroughly before any work was done. My issue was resolved.
"Joe Myers Ford Review"
05-27-2017
Truly a great experience! Thank you to Tim Brown and all the sincere staff there for helping me finding my dream car! I look forward to working with you guys in the future!
"Excellent Customer Service"
05-26-2017
My salesman Nestor and finance guy Carlo were excellent! Love my Mustang!
"Complimentary Multipoint Inspection"
Everyone was professional, kind and the employees that I encountered greeting me with a handshake and a friendly smile.
"I Love Joe Myers Ford!"
I came in with what I thought was going to be a very expensive repair to a problem that I had (mis)diagnosed for myself. As usual Gerald Toloudis took wonderful care of me and had the problem correctly diagnosed and repaired for a much lesser charge! Thank you Joe Myers Ford for having Gerald on the front line for me when my beloved "11 Ford Fusion Hybrid needs attention. I now with 166,000 miles on it and going strong -- my goal was and is 300,000 miles when I bought it from you back in 2011! Thank you for your excellent staff and service!
"Nice Experience"
Overall good experience. Didnt have to do a lot of haggling. Courteous salesman and staff.
"Good Service"
I had a great experience with Phillip Holland. When I picked up my truck and drove it home, I noticed a new noise coming from the front end. I took it back and found out that both bushings were now missing from the sway bar. This obviously happened when in the care of your serviceman. Phillip told me it wasnt anything to be concerned with safety-wise, but the noise is driving me crazy. I will have to return it to your shop to have the bushings replaced. Other than that, it was a pleasant experience.
"Regular 40k Service Check"
Very helpful and I felt like he really cared about me and my car.
"Purchase Experience At Joe Meyers Ford"
05-22-2017
The sales person was very nice. He did not pressure me on the purchase of the vehicle. He was able to answer all of my questions and stunned knowledgeable of the product that I wad interested in buying.
"Service"
05-21-2017
I was in fur a simple service, and it went as smoothly as I would want and expect.
"Service"
Nothing extra or marvellous, just normal, average dealings.
"Ill Be Back."
05-21-2017
efficient, effective. everything i want in customer service.
"Great Repair Facility."
05-19-2017
Fantastic experience. Service Advisor Philip listened to my concerns, and properly documented everything. Then he went over the repair notes with me to explain them. The work performed on my car was amazing. I can hardly believe that this is the same one I brought in. It now drives better than new.
"Joe Myer Ford"
05-19-2017
The staff was very pleasant and I was very pleased with the service.
"Very Helpful As An Out-of-state Buyer"
05-18-2017
Searching on line for a vehicle ... sounds easy. Being detailed in requirements/ upgrades, being an out of state purchaser... and now youll need a dealership that prides itself on turnaround time for information. While we did not purchase the vehicle, I found this dealer very prompt for requested information.
"Funky Bunch"
05-18-2017
Great sales staff, outstanding customer service! Easy finance process and preferred pricing.
"Joe Myers Ford"
05-18-2017
All employees were very helpful and professional it was a pleasure to do business with Joe Myers Ford.
"Car Review"
05-17-2017
Had a good experience. My salesman was the best and I am enjoying my purchase.
"Oil Change And Tire Rotation"
05-15-2017
Overall good experience as usual but tire pressure too high in all 4 tires, had to adjust back to recommended pressures.
"Nice Experience!!!!"
05-15-2017
Nice experience and customer service. Just that for an oil change the time should be a little bit shorter. Delicious donuts!!!
"Ford Edge 30,000 Mile Service"
05-15-2017
Friendly, helpful, on time and could explain all question.
"Service Work."
05-15-2017
I always use Elaine as my service advisor and would recommend her to someone else.
"Great Service"
05-13-2017
A good experience with the service department. Would recomend
"Great Service"
05-13-2017
Joe provided great customer service and was very nice. Thank you
"Happy"
Very much happy customer; this was my second service visit so far vey good
"Hector"
05-13-2017
Work was communicated well and completed in acceptable time.
"The Best Dealership In Texas Joe Meyers Ford"
yes i will its the great atmosphere everyone friendly and helpful tremendous vehicle process went perfect fast
"New F150"
05-10-2017
everyone was very friendly and helpful. made the car buying experience very pleasurable.
"Joe Myers Fors"
05-10-2017
Elaine always takes excellent care of me. She squeeze me in when I show up without an appointment, and almost always gets me out before she says she will. She is the reason I come back to Joe Myers every time....
"Awesome Customer Service"
05-09-2017
Awesome customer service from Troy Woodyard over the weekend, and Gerald Taloudis on Monday.
"Electrical Issues"
05-08-2017
Great job. In and out in a few hours! Replaced my steering wheel due to electrical issues.
"Service"
05-05-2017
It was great as per usual. Staff is very attentive and understands the requests. Thank you
"Jd Purdy"
JD PURDY was awesome he made the transaction smooth. We knew what we wanted and we was in and out.
"Mr Jack Hill"
05-04-2017
I am very happy with the service provided and I would recommend the dealership.
"Good Experience"
05-04-2017
Its a terrific experience. The price looks good!!!!!
"Excellent Customer Service"
05-04-2017
Salesman was very helpful and understanding of my situation and I thank him for that. I informed him what I was looking for and I purchased what I wanted. Thank you
"9 Out Of 10"
05-03-2017
Wait time was accurate but I usually get a free car wash with my oil change but I didnt seem to get one this time. Thats why I give it 9 and not 10
"Great Experince"
05-02-2017
Great experience the Salesman (Glen Francis) that help me was really very helpful,& all around great guy.
"Mrtraveler"
05-02-2017
I had a late afternoon problem, and my service advisor was able to take care of my needs innediately, which gave me great relief.
"Mrs Lary Cangelose"
05-02-2017
I will say that buying our car from Tim was a very pleasant experience. He was not pushy and very professional!!! Our experiences in the past have not been good with car salesman!!!! I will certainly recommend this dealership to friends and family !!!!!
"Joe Myers Is The Best!"
04-28-2017
Joe Myers is the best. If youre like me and you dont like the typical experience of walking into an automotive dealership and a sales representative tries to sell you the most expensive vehicle on the lot that you dont want, try Joe Myers. They have the best prices and a very friendly staff. Theyll treat you right.
"Ford Dealer"
04-25-2017
elaine was great as usuall she is the reason i look forward to returning when neccesary
"Good Service"
04-25-2017
Everything was great. Car wash is really a rinse.
