ACI Auto Group in East Windsor, CT

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"Great People An Service"


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from Easthartford,ct

Recommended? Yes

Purchased? Yes


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My name is Abel i was searching for a jeep an got recomended aci from a friend i went thier an from start to end they really make you feel like family gary an jeremy helped me look for the rite jeep acorrding to my budget an specific features i wanted..when finally got my jeep i went back for a couple of things i wanted done an Rob the service manager made my whole experience the best ever from a loaner car till getting what i needed done the rite way an went the extra step to making me an my family happy ..this place gets an A plus in my book wouldnt go else were ..

"Not Great"


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from Mass

Recommended? No

Purchased? No


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To much pressure cara are not in good conditions mechanical or physical

"Great Dealer! See Pete"


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from chicopee

Recommended? Yes

Purchased? No


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excellent dealership. small, friendly, no pressure, no bologna. I didnt end up buying the truck but sincerely wish I had. I decided to drag my feet and lost out. Pete at ACI was very easy to talk to, straightforward and honest. by the time I called back to buy the truck, it was sold (no surprise). He even remembered my name and hometown without me mentioning either on phone, just from our interaction. I highly recommend this dealer.

"Happy Customer"


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from South Windsor

Recommended? Yes

Purchased? Yes


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I bought my wifes Jeep Wrangler from Pete at ACI. Nobody knows more about Jeeps ACI. They installed a 4 inch lift and 35 inch tires and my wife loves it. Id recommend ACI to anyone in the market for a Jeep or truck

"Missed Opportunity"


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from Mansfield , CT

Recommended? No

Purchased? No


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I stopped by the dealer because I was very interested in an advertised vehicle. The sales person that I spoke with showed me the vehicle and explained that it had just arrived and had not been inspected yet. He took my name and number and told me he would call when I could drive the vehicle. He never called and I bought a car across the street.

"No Issues"


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from lawrence ma

Recommended? No

Purchased? No


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I only looked at a truck at aci auto and never went into the dealership so I cant speak about that part but I emailed a few times and seemed to always get the answers I was looking for

"Sales Experience"


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from Suffield, CT

Recommended? Yes

Purchased? Yes


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I visited another dealer and had to work hard just to get a return call on a car that I was very interested in and had the funds and financing for. A second dealer never got back to me, again on a car that I was interested in and had the money in hand to purchase. So, on a Friday afternoon, I paid a visit to ACI on a Volvo C30 that I saw not more than an hour earlier. Although it was late in the day, Brian gave me a great welcome and handed the key over to the car that I came to look at, inviting me to take it out for a test drive. The next morning, I went back so that my wife could take it out for a spin as I wanted her opinion as well. Monday afternoon, I drove off with the car and, for the first time ever, enjoyed the process of purchasing a car. Brian and the crew at ACI were professional, friendly and helpful at every turn. How this dealership is not known by everyone in the region is a mystery because I plan to go back to them for service and future purchases as well as tell anyone that asks about them.

"Awesome Car Buying Experience"


User

from South Windsor, CT

Recommended? Yes

Purchased? Yes


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I called and left a message at night and got a call back first thing next morning from Brian. I told him I wanted to test drive the 2007 infiniti g35 they had and bring it to my mechanic, they said no problem. My mechanic was impressed as was I. The car was in mint condition, it looked brand new from the outside with the exception of a small piece on the bottom back bumper was cracked, and i noticed a small scratch on the passenger side door. I asked if they could replace and paint the cracked piece and take care of the scratch, and they took care of it for no charge. They also got me financing, and after discussing it with them they lowered the apr by 1.5%, saving me about $600 dollars. The car I found was one of the cheapest in the country for the year and number of miles, and the dealership was within 5 miles of my house! And after reading some of the reviews of other dealers on this website god only knows the condition the other cars were in that were cheaper than the one I bought, but mine was mint. And the process was extremely fast (in a good way, I never felt pressured.) Great experience, great staff, great car. Contact Brian he was very helpful.(Though i believe that none of them work on commission there.)

"Love My Jeep! "


User

from Norton ma

Recommended? Yes

Purchased? Yes


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I found a jeep I liked online called to get a valuation on my trades ahead of time because I live 2 hours away and Peter was more than helpful. They quoted me a fair price for my trades and sent me clear cut layouts of what my payments would be including all fees and taxes. My payments ended up being even less than they quoted me... The jeep is very clean and shows it was well cared for. They installed a lift kit and wheels and tires and they were done right.Im super happy with my jeep. I would definitely recommend ACI to anyone!

"Unique, Pleasant Car Buying Experience"


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from Milford, CT

Recommended? Yes

Purchased? Yes


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I bought a gorgeous Saab 9-3- Aero convertible from ACI auto group a few years ago and it is still as wonderful today as when I first bought it from them. All these positive reviews are accurate--the sales people are not pushy. In my case, every crevice of the car was opened up for inspection and key information was pointed out (special requirements for synthetic oil changes, etc). I had initially seen this car online and decided to just check it out, even though it was about an hour away. Well, I went up there, took a test drive and purchased. It was a wonderful experience and I do recommend others to check them out!!

"Best Car Buying Experience Ever!!! Infinity Fx35"


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from East Windsor

Recommended? Yes

Purchased? Yes


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I have had a few used car purchasing experiences and they were never pleasant. Mike Deluca is a top notch guy. Went above and beyond on every aspect of the deal. Everything was in the open, no hidden agendas, no pressure .He worked with me to find exactly what i wanted working with the budget I had to work with. I wont go to another dealer. Looking for a car, Mikes the guy. Service department is great as well.

"What A Place"


User

from Bloomfield, CT

Recommended? Yes

Purchased? Yes


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After shopping around for a month for a 2008 G35x. I found ACI Auto Group. As I jumped my old car to look at the used cars in there lot, their Mike was less than 20 seconds of being on the premises handing me a key for a test drive. Finding my car was a wonderful experience do to Mike. For anyone looking for a fair price Infiniti see Mike at ACI Auto Group. Mike thank you and wish you much more success.

"Aci Infinti "


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from Suffield CT

Recommended? Yes

Purchased? Yes


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I recently purchased an Infiniti G35 from Mike Deluca at ACI auto. I had been to several other dealerships before hand. I ended up buying from Mike because of his product knowledge as well as his straightforward nature and commitment to making the process as smooth as possible.

"Omg Were Do I Start"


User

from East granby

Recommended? Yes

Purchased? Yes


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I cant be more happy with the g35. I will buy cars here from mike always. He is the g35 man. So happy with everything I walked away with. Doin work.Com

"Flawless Purchse"


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from Glastonbury, CT

Recommended? Yes

Purchased? Yes


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This is the best car buying experience I have ever had. Mike was very helpful and very patient with everything I was putting him through. I was very indecisive on what to get, but Mike told me about all different cars and let me drive them. I decided on an 09 Infiniti G37x. The car is flawless and so was the process of buying it. I certainly would recommend working with Mike @ ACI. The quality is unmatched.

"Extremely Satisfied Customers! "


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from South Windsor, CT

Recommended? Yes

Purchased? Yes


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After looking online at several dealerships, we found several cars that we thought would suit our needs at ACI. We contacted Mike and found that he was very accommodating to our work schedule as well as taking the time to listen to what we were looking for in a car and to find one available in our price range. We felt that Mike was very personable, knowledgeable and didnt pressure us to "drive away with a car". He kept in e-mail contact with us. We went back to ACI and purchased a Nissan Altima and are very pleased with how it handles and runs. Mike even had a spare key made up for us. We would highly recommend this company for its high standards in sales, personal involvement and communication. We have recommended ACI to several of our friends.

"Great!! Place To Buy A Car"


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from Rocky Hill, CT

Recommended? Yes

Purchased? Yes


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ACI Auto Group is a great place to buy a car because you can expect superior customer service and honesty. I bought a 2008 Infiniti G35xs from ACI in March and I dealt with Mike and he was outstanding. Mike was very patient with me and answered all my questions honesty. ACI has the biggest selection of Infiniti around and the best prices. I recommend everyone to take a look at what ACI has to offer before buying a car anywhere else.

"All Around Great Buy And Business"


User

from Springfield, MA

Recommended? Yes

Purchased? Yes


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I was looking for an Infiniti G35x 07 or 08 with reasonable price and around 50k in mileage. A friend recommended ACI to me after buying his car there. I went and met Mike, I told him what I was looking for and he showed me the options they had on the lot. I test drove the G and bought it the next day. The entire process is what sold me on the car and ACI. No one expects to get a car for free, but what I really liked about the process was getting a good trade in value, while also getting a great deal on the car. I plan to purchase my next car through ACI and I also would recommend ACI to anyone looking for a car and great sevice. I have zero complaints and ultimately bought my car from ACI for the great deal and great people.

"Best Dealership Ever."


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from Rocky Hill, CT

Recommended? Yes

Purchased? Yes


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I was looking got an Infiniti G35X when I stumbled upon ACIs selection of vehicles. All of the prices were extremely fair, and the carfax was free. I dealt with Mike the entire process and he was awesome! SO laid back, professional but casual. The car buying experience with him was totally different than the traditional places that hassle you to buy. The process of buying my car took longer than most (2 weeks) but Mike was very patient with me the entire time. I honestly would never go anywhere else to buy a car ESPECIALLY if you are looking into an Infiniti. Other dealerships put so much pressure on you to buy but the way Mike handled things was a total breath of fresh air. This is not the type of dealership where after purchase you are no longer of concern, they want you to be happy with your purchase for as long as you own the vehicle. Take my advice, dont go anywhere else but ACI. It would be a waste of your time & money.

"Aci Auto Group Review"


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from East Hartland, CT

Recommended? Yes

Purchased? Yes


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After making an inquiry to ACI and getting a quick response from Mike Deluca, I went to the dealership to look at two different vehicles. One was an 08 Infiniti G37, the other an 07 G35. Mike answered all my questions, showed me all the different features of the cars, and offered me a very fair trade-in for my car, which had a considerable amount of miles on it. He then found me a surprisingly affordable payment on the G35, and let me know my options. Mike was very laid back and made the experience more casual than business like. He never once pressured me or made me feel like i HAD to buy one of the cars, which I noticed to be the exact opposite at other dealerships I had been to, where they were constantly nagging me just to get a sale. After weighing all my options, I decided to get the G35, and so far I absolutely love it. Mike has stayed in touch throughout the entire process, even after the sale was final just to make sure everything was going well and that I was happy with the car. He made everything very simple, and stress free. I would absolutely recommend ACI Auto Group to anyone looking to get a car, especially an Infiniti.

"Great Experience"


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from Boston, MA

Recommended? Yes

Purchased? Yes


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I had been looking, on and off for about 8 months, to replace my existing vehicle and was not finding a "good deal" on what I was looking for. A friend who is also in the market came across an ad from ACI and passed it along to me. From start to finish this was the best buying experience I have ever had. No pressure, no hassles, prompt response to all phone calls and emails. I dealt with Mike Deluca at ACI and he was a true professional. I talked to Mike by phone and email before making the 105 mile trip from Boston to see the vehicle. I let him know what my financial "limitations" were and if they were met we would have a deal. I made the trip and the deal was wrapped up in principal that day (Saturday after their posted hours) and my financing was aprroved the next business day on Monday. I went down and signed the paperwork on Tuesday and drove my "new to me" vehicle home that day. No suprises, no add ones, etc.... exactly the price we agreed on with in the limitations I had made clear to him before I came down. A very pleasant, no hassle buying experience and I will definetley start my next vehicle shopping search with them. From what I could see of their inventory they mostly carry high end late model pre owned vehicles and are very selective about what they put out for sale. They were very fair with me on my trade and financing and it was the best car shopping experience I have come across in my 30+ years of being a car owner. It was well worth my time & trip from Boston to see them and I will gladly recomend them to any person I know who is looking for a later model, high end, pre owned vehicle.

"Aci Review"


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from Bloomfield, CT

Recommended? Yes

Purchased? Yes


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Buying a used car through ACI was a friendly and easy-going experience. Things that specifically stood out were: - Competitive financing relative to CarMax and other Infiniti dealerships - Upfront honesty about appropriate warranties that were available (I wasnt tried to upgrade to an excessive warranty I didnt need) - Fair value for my trade-in, particularly given damage that existed on the car Overall, buying at ACI was a great experience, and I will look to get my next car there in the future.

"Excellent Purchase Experience From Start To Finish"


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from Manchester, CT

Recommended? Yes

Purchased? Yes


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I recently purchased a 2008 G35xS through Mike at ACI. It was by far the best experience I have had with a car salesman, new or used. I made a few visits to the dealership, and at no time did I feel pressured to make the purchase. I originally went there to look at a coupe and after sitting in a few different vehicles I realized that the 4-door was really what I wanted. I had been casually shopping for a G for the past 6 months and Mike was the first salesman I had come across that could actually answer all my technical questions about the car. I think that what sold me. Since my purchase the car has been perfect. I plan on taking my vehicle there for service in the future, and I highly recommend this dealership to anyone looking for a new car.

"The Way Car Buying Should Be!!! A+++"


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from Hartford, CT

Recommended? Yes

Purchased? Yes


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I am very pleased with ACI. I heard good things from a co-worker who purchased a 2008 Infinity G35 from them last fall. In January, I was in need for an upgrade, and I decided to look them up. I checked out several dealers and cars in the Hartford, CT and Holyoke, MA area. I looked at the Lexus IS 250, the Acura TL and RL, and the Infinity FX 35 and G35. The customer service at ACI was by far the best. Mike was fantastic. Very friendly and knowledgeable. I got just what I wanted (2008 G35x S) without all of the extra hoops to jump through. As a busy professional, I did not have the time to put up with the typical car sales crap; and I was thrilled with the professional service ACI supplied. I would recommend everyone to check them out. You will get a fair price, excellent service, and feel like a valued customer for life. Thanks again!! A++

"Aci Auto Dealership"


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from Enfield, CT

Recommended? Yes

Purchased? Yes


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I was in the market for a FX35 and I ended up seeing a white G35 and fell in love. Mike and the rest of the team are very knowledgeable and friendly. They support a no hassle no pressure buying experience which is a plus as everyone knows buying a car can be a stressful thing in its own right. I have also been extremely impressed with the level of service and support I have received since purchasing the vehicle. I would definitely recommend ACI Auto to anyone in the market for a new car.

"Aci Auto Dealership"


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from Enfield, CT

Recommended? Yes

Purchased? Yes


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I was in the market for a FX35 and I ended up seeing a white G35 and fell in love. Mike and the rest of the team are very knowledgeable and friendly. They support a no hassle no pressure buying experience which is a plus as everyone knows buying a car can be a stressful thing in its self. I have also been extremely impressed with the level of service and support I have received since purchasing the vehicle. I would definitely recommend ACI Auto to anyone in the market for a new car.

"Excellent Experience"


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from CT

Recommended? Yes

Purchased? Yes


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I was looking for a used G35 sedan and found a couple that I liked at this dealership. I had never heard of them before but was very thankful that I found them. The entire buying experience was great. Mike was a pleasure to work with - very straight forward, no pressure buying experience. Drove up and saw the car - took it for a test drive - bought the car - took it home the next day. It was as easy as that. I would highly recommend ACI.

"Great Dealership"


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from Norwalk, CT

Recommended? Yes

Purchased? Yes


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Greatest experience ive ever had buying a new car. Mike sold me an infiniti g35 coupe. I had spoken with him on a monday, we discussed the car throughout the week, I went up on thursday to test drive it, I fell in love with the car and picked it up the following day. The process was very quick and easy. Mike was very straight forward about the car and up front with everything. They have quality cars at ACI and even though I Live over an hour a way I would definitely go back over and over again to purchase from them again. I have recommended them to all my family and friends who are also impressed with my purchase and feedback on the dealership. ACI is a great dealership it was a pleasure to do business with them.

"Great Dealership"


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from Ludlow, MA

Recommended? Yes

Purchased? Yes


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Buying a car from them was one of the smoothest, easiest transactions i ever made. They are very easy to work with and like you know you are in good hands. Mike is a great guy and ill be back to buy furture cars from ACI.

"Loved Doing Business At Aci"


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from Westfield, MA

Recommended? Yes

Purchased? Yes


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Looking for an Infiniti FX35 and did a search in the area. ACI was one of few dealers who had a wide selection to choose from. Had a wonderful experience buying an Infinit at ACI from Mike. Recommended the dealership to many friends including one friend who even purchased a car. Definitely be back for my next purchase. Thanks so much!!!

"Amazing People And Experience"


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from Greenfield MA

Recommended? Yes

Purchased? Yes


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Service and reputation are essential to a thriving business. ACI is a thriving business that believes quality is the key. I will without hesitation purchase another vehicle from ACI because of the team. I trust that they will treat me right...enough said.

"Excellent Car-buying Experience"


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from Ludlow, MA

Recommended? Yes

Purchased? Yes


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I was referred to ACI by a friend who also bought her Infiniti there. When I went down to ACI, Mike came out and talked to me about what exactly I was looking for and was very knowledgable about Infinitis and what was available. When I wanted to take the car I was interested in (a 2007 G35x) out for a test drive, Mike handed me the keys and wished me a nice drive and sent me off to try it out - something that has never happened to me before! The whole buying process was super easy and I have recommended Mike and ACI to others. I will definitely be going there to buy my next car as well!

"Mike Deluca Is Great!"


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from Naugatuck

Recommended? Yes

Purchased? Yes


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In October I went to several dealerships in search of a 2007 Infiniti G35X. I went on a test drive with sales rep Mike DeLuca. He wasnt able to budge on the price for the car I wanted but they had the same car at a lower price. I was going to buy it but on my way home it sold. Mike told me that he would give me the same price on my first choice! I was so happy. Mike is very laid back and is not pushy at all. All other dealerships had very eager salesmen that are relentless and its annoying. In the winter while scrapping my car I cracked my side mirror with my brush. I purchased a replacement mirror glass and went to ACI for an oil change. Mike had the service manager install the glass for free! Mike is an honest guy and will give you a great deal. Dont waste your time at other dealerships. If you are looking for a used car, go see Mike DeLuca at ACI Auto Group in East Windsor, you wont be disapointed! Everyone there is very friendly and you can tell that they actually care.

"Great Price, Informative And Honest!"


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from Toms River, NJ

Recommended? Yes

Purchased? Yes


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I purchased a FX35 from ACI about a month ago and couldnt be happier. Mike at ACI was most helpful and informative in making my decision to purchase a car from them. I live in NJ and drove over 3 hours to make the purchase. Why? Great price and honesty. Mike answered all of my questions and was very patient as this was my first Infinity purchase. When I arrived at the dealer the FX35 was 100% as stated. The clean car fax, excellant condition and great price made the deal easy but Mike was the reason I ended up at ACI. I would recommend ACI to anyone looking for a vehicle. As for the FX35...I love it. I was a BMW guy and the X5 cannot compare to the way an FX drives like a sports sedan. I drives smoother and quieter than my BMW 3 sedan. Overall a great buying experience because of quality cars and even better quality people respresenting the dealership. Thanks ACI and continued success.

"Honesty And Aci "


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from Bristol, CT

Recommended? Yes

Purchased? Yes


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I am extremely happy with all the experiences I have had with ACI during both the buying process, and with the service department. In the past I have bought cars at big dealers, such as Morande Mazda and Gengras. I felt in both experiences I was having issues with dishonest employees telling me I needed to purchase additional items for my car. When I first went to ACI, and met Mike DeLuca, I knew that my experience would be different. He took into account what I wanted to purchase, and found that vehicle for me (Infiniti G35X). He talked me through the warrantees etc., and was able to explain each part of the process so I could understand. Mike even stayed after closing to take care of an issue I had with the loan company my old car was through. I have never been so happy in a car before. I bring my car into ACIs service department for any type of work it may need (such as oil changes, tires, brakes etc.). I have found that Jon and his crew will discuss what needs to be done, and give accurate estimates for work. They are extremely fair and have better prices then the local businesses around where I live. As a teacher on a tight budget I feel that ACI gives my car the best treatment for a fair price. I would recommend Mike, Jon and the ACI staff to anyone. Their honesty, sense of humor, and efficiency, makes going to the car dealer enjoyable.

"Great Service"


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from East Granby, CT

Recommended? Yes

Purchased? Yes


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This place was recommended to me by a friend, and I found it to be a great experience and bought my 2007 Infiniti from Mike DeLuca, who was so helpful and it was one stop shopping. Plan on going back when its time for another Infiniti.

"Great Experience!"


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from WMass

Recommended? Yes

Purchased? Yes


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A coworker recommended Mike DeLuca and ACI Auto based on their own personal experience - and Im glad she did. After meeting Mike, I knew ACI would be the place that I buy my car. ACI was the first and only place I went to. Not only did I get the car I wanted, Mike was able to find me something newer with far few miles, for the same price. Mike also inspected the car to ensure that I wouldnt have problems soon after buying it. He even gave me a loaner while I waited. I really feel Mike and ACI went above and beyond, especially with regards to the customer service I received - but I think thats just who they are! I would highly recommend ACI to anyone in the market for a new car.

"Excellent Service And Prices"


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from East Hartford, CT

Recommended? Yes

Purchased? Yes


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I shopped around did my homework and evaluated several dealers within a 50 mile radius and the people at ACI had the best prices and service. I figure I saved about $8000.00 on my purchase Their service department is also first class...they saved me $800.00 on service that the Infiniti dealer recommended I have. That I found out I really didnt need. Two thumbs up in my book

"Aci Made It Happen!"


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from Ithaca, NY

Recommended? Yes

Purchased? Yes


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Our growing family was looking for our first van, and Mike DeLuca was nothing short of brilliant in helping us find the perfect one. He even had it shipped to us from Virginia! The transaction was easy, and we were out the door before we knew it! Thanks ACI!

"Perfect Shop - Must Stop And See!!!!!!!!!!!!"


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from Manchester, CT

Recommended? Yes

Purchased? Yes


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I recently purchased a Volvo XC90 from Mike DeLuca one of the partners at ACI Auto. It was a great experience. ACI DOES NOT MAKE YOU BUY A CAR, they help you make sure you know what you are buying and ensure you pick the right vehicle. I get my Audi A4 serviced there by their service manager Jon. Great people, great cars, and clean organized facility. I have and will continuing to recommend this facility to other shoppers. Definately a must see if you are looking for luxury (affordable) vehicles.

"Great Experience Using Aci Auto Group"


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from Connecticut

Recommended? Yes

Purchased? Yes


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I was searching for an Infiniti M35x and came across one that interested me located at ACI Auto Group. I had never heard of the place, but I figured I would still go an check the car out. When I went there, Mike came out and met me at the car I was looking at. I took it for a test drive (he said for me to take it for a spin by myself - which I thought was a good gesture). After realizing this was the car for me, I went through a smooth-as-can-be buying process. The price was fair (compared to the other places I looked at for similar miles/age/package). Everything he said he would do, happened and with fast action. Having owned the car now for almost a year, I have had the opportunity to go back for service. Anytime I call, they are able to get the car in that day or ASAP, with no "run-around" answers, which is great and if it is overnight service, I was given a rental car. I cant say enough about ACI Auto Group and the great job they did with me. I referred a friend and he experienced the same as me, so I know I wasnt alone.

"Thank God For A Caring Auto Group"


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from Bethel, CT

Recommended? Yes

Purchased? Yes


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We have been shopping for a Jeep Wrangler for a few weeks and ran into Mike at ASI, he had a 2000 and he actually came in on a normal day the group is closed and opened it up for us to show us the Jeep, he helped us out tremendously and made a trade in work and the whole transaction was smooth and enjoyable. It is a relief that there are still a decent group of car sales men out there that actually care for the people they are working for rather than trying to get the most out of you and then dropping you after the transaction is complete, as it was with a used car lot in NJ that we previously had dealt with.

"Great Service"


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from Enfield, CT

Recommended? Yes

Purchased? Yes


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Ive received nothing but great service from ACI Auto Group. I bought a G35 coupe from them and was pleased with the sales rep. It was my first non-junker car and I will most likely buy my next car from them as well.

"Top Notch!"


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from Newington

Recommended? Yes

Purchased? Yes


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I would highly recommend ACI to anyone looking for a luxury car at a fair price. They took the time to find me the exact car I wanted (Infiniti M35x)and I absolutely love it! I was referred to ACI by a friend, and have since referred a couple of my friends - (both purchased their cars from ACI too!) The service department is also great- its out of my way, but I really trust them, so its worth the drive for peace of mind!

"Great Buying Experience"


User

from Manchester, CT

Recommended? Yes

Purchased? Yes


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I went into ACI having somewhat of an idea of what i was looking for, but lacking any specifics. They were extremely knowledgeable of all their cars and had the answers to all my questions. The staff is very nice and helpful, the whole company has a definite personal vibe to it which is nice. Once I decided on the G35x, they had the paperwork and everything ready to go in no time. By far the quickest and easiest car buying process Ive ever been through. Good selection of quality cars on the lot as well, I would definitely recommend going to ACI.

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