"I Ended Up With The Most Wonderful 2014 Beetle!"

Brought my 2006 Yellow Beetle in for a physical, which it failed miserably. Left with a Golf loaner, which was too much car for me BOUGHT a beautiful second hand 2014 Beetle. Love at first sight. THANK YOU NOYES VW

"Just A Great Experience!"

My wife and I purchased a certified used Tiguan, our 5th vehicle purchase from Noyes VW, and the process was just as smooth as it was the first time. The salesman, Michael Baker, and Spencer Noyes (sale manager) were great throughout the process. I got price on the car and was able to pick it up the very next day. I also want to give kudos to their service department too. Within a couple of hours of picking up the vehicle the check engine light came on. Without hesitation the service department took me right in and diagnosed the problem as a sensor. The issue was a freak thing, no ones fault. Every on staff took the issue personally as if I was a member of their family and guaranteed the problem would be fixed and it was. I am definitely going back when its time to purchase another vehicle.

"Great Place To Buy A Vw!"

This is our second time in 4 years buying a VW at Noyes. Their sales people know their product and if they cant answer a question, they admit it and find out the answer (unlike other dealerships where they make up information). They are friendly, honest, helpful, and get back to customers in a timely manner. The staff evidently enjoy working there because the dealership is clean and has an overall friendly, warm atmosphere and sales people get along and help one another. The best part is they dont hound you like other dealerships, they inform you and follow up in a non aggressive manner. Thank you Noyes! We will keep coming back!

"Thanks Guys!"

I had a great experience buying our new Jetta at Noyes VW. Mike Baker, the salesman, went above & beyond to help us out & found the perfect car for a great price. My kids were huge fans of the customer lounge (& I was very thankful that they had a nice place to relax while I dealt with the paperwork :) Thanks guys!

"I Love Noyes"

This was the first time ever that I had such a great experience at a VW dealer. They didnt pressure and Leo had the patience of a saint. I was there for most of the day trying out three different Golfs. The next morning I made my decision and I was able to just call to get the process started. I picked up my new car a week later. They had it in the showroom, front and center as you walk in the door. I felt like I was famous. They took my picture with the car and Leo standing near. I was told theyll be sending me a calendar with my picture in it. Cant wait.

"Completly Satisfied"

Customer service is dialed in..... Not "pushy" salesmen! Easy and relaxed. Willing to let me test drive multiple vehicles.

"Great Service And Staff!"

I didnt purchase my vehicle at Noyes but, after the awesome service I received I wish I had! This is the second time I have serviced here and my car always comes out with a fresh vacuum and wash! John in service didnt try to push me into anything and Mandy (the shuttle driver) gladly drove me to my destination so I didnt have to wait at the dealership. I even walked around the showroom and didnt feel like a fish out of water. I spoke to Spencer Noyes, the manager, who simply talked to me about my current lease and even gave me recommendations in order to save me money in the long run. I would highly recommend that anyone looking to buy or service a new or used Volkswagen stop at Noyes first!

"Painless Purchase"

We were anxiety ridden about buying another car. After doing much research on late model cars we selected several to test drive. When we walked into Noyes VW dealership. We were met by salesman Mike Downes. He introduced himself with a smile and a hand shake. He listened to what we were looking for in a car. He answered our questions and showed us the car we had seen on-line. Told us to take it for a test drive and really get the feel of it. We did and when we came back he answered all our questions and stayed in tune to what we were looking for even when we asked about other cars. Never did we feel pressured in any way. He respected our need to test drive other cars before making a decision. In the end it wasnt hard. Noyes VW had the best vehicle for us and at the right price. On our way home after picking up our new to us car, a stone thrown up by another vehicle gouged and dented our hood and scratched the windshield. We were heart broken. Next day we stopped in to see Mike and see if Noyes VW could help us. Mike got a service person to check the damage. Even though it is a holiday week they scheduled us in to repair the damage. We are very impressed with how well we are being treated even after the sale.

"Tiguan Purchased In October"

We recently purchased a new Tiguan. Rob found the car I was looking for, Mike Baker showed it to us and we bought it. We got a good trade-in deal. Teri was very efficient with all the paperwork, even when WE made a mistake and some of it had to be done over. I love the Tiguan (traded in a Subaru Forester).

"Great Experience"

being a single mom and taking your 2002 beater to a dealership doesnt really sound like a good idea but, after calling around and getting quotes on parts and labor they gave me the best deal. They got me in right away and had it fixed in no time. All the staff were very nice and friendly. I have no regrets... Thank you

"Best Dealership Out There."

Best deal we have ever experienced and we truly appreciated Meg and Spencers support.

"Simple Process"

I was in need of a good used fuel efficient car. I went to Noyes and Leo came outside to help me out in the lot. Once I explained my needs he was straight to the point on what he thought would be a good car for me. It turns out he was right! I love it. Leo is a good, honest, man and I appreciated not having to deal with the typical "car salesman" mentality. I wouldnt hesitate to buy another vehicle from Noyes and in particular Leo.

"2014 Passat Purchased In March"

I recently purchased my 3rd new VW, my 2nd from Noyes, at the end of March 2014. I was reluctant to trade in my VW CC, but with a now longer commute to work and the poor handling in the snow I knew it was time. I dealt with Steve (sales), Rob (owner) and Spencer (sales manager). Steve was knowledgeable of the vehicle I was purchasing and answered every question I had. Rob gave me a fair price on my trade in with a first offer. As a returning VW customer I didnt have any concerns regarding my purchase and basically just wanted a smooth transaction. Spencer got my the financing I requested (0% interest) and they handled my questions during the transaction. I have dealt with Andrew in service during the regular maintenance on my other VW vehicles and never had complaint. He even helped me with a minor scratch I had on a previous vehicle at no charge (I hit a rose bush). What great customer service! My only recommendation to the dealer would be to explain the survey that VW corporate sends out. I unfairly marked that the dealer did not explain the Bluetooth, Carnet, etc. during the process. However, I already knew how to use these features and requested that they not explain them to me. Great customer service that will keep me a VW/Audi customer!

"Completely Satisfied"

We visited Noyes VW last year because we were interested in a Passat, and made it clear that the purchase was a year away and could be made elsewhere - we spend winters in Vermont. The service was superb. We returned this spring, spoke with another salesman who was very helpful and took another test drive. The owner spoke with us about the vehicle and our plans and was completely transparent about the purchase process and VW incentives. We purchased the car and the process was very smooth, both when we wrote up the original agreement and when we took delivery. The sales staff was very helpful walking us through the electronics in the vehicle, answering all our questions.

"Happy Car Owner"

Had a great experience while buying my new car. Everyone I dealt with was extremely nice and I never felt like I was being rushed or pushed in any way. Great people to deal with!!!

"Great Sales And Financing"

I drove up from Southern Massachusetts after finding the car I wanted to buy on the internet through the Noyes website. Not sure if I was making the right decision trading in a much beloved car for a new car. My kids didnt want to see the old ride go, and I had a lot of memories attached to my old car. My sales person Leo understood this and remained patient with me as I embarked on this enormous decision. However, after driving the Jetta Hybrid, it was a no-brainer and I left that day with my new car. Teri in financing also was a big help. I forgot some much needed paperwork for the trade-in and she went above and beyond her duties to help me get everything in line for the sale. Noyes is a class act. Also, as for Volkswagen, Im impressed with the quality of the car and the dealership. I noticed during my visit that the dealership building is Platinum LEED certified. This makes the building extremely eco-friendly and efficient, like so many of the cars VW makes. Very impressed with the facilities and refreshments too. Thanks to all the people at Noyes and the young man who detailed my car for the ride home.

"Service Department Lacking"

12-20-2013

Ive bought a couple of cars here but no more. If you need service on any of your cars, it will not be the same experience that you have in the show room. I agree with the other posts, Debbie is fantastic as well as Rob. The service manager has the worst customer service skills Ive ever seen, no call backs when promised and replacing parts after being told not too (Wiper blades and light bulbs) really?? My 2002 VW Jetta has been in and out of service for the past month and just now they have finally determined that it needs a new transmission, however, they will only put a new on in to the tune of 6K and the warranty company wont cover it all, so more out of pocket expenses. I kind of feel like they are to blame as they replaced part after part on the car and all along it was the wrong item, yet I still had to pay for it. My car has been in their shop for two weeks with only two phone calls to explain why and its always the same thing. I wont have time to call your warranty company until tomorrow. Well, now the warranty company is even recommending me to get a second opinion. The car is not even worth the cost of this transmission and now I feel like I was sold a lemon. If you buy a car here, be careful about the service and make sure they know nothing is to get done without your approval first.

"Buy Local & Stay Happy..."

I bought my first VW of my life at Noyes VW in Keene and I have to say it was a great experience. I drive a lot of miles, 30,000 per year, and was keen to find a car with great MPG. The 2014 Passat TDI SEL was a perfect fit. Debbie Nelson was AWESOME! She was patient with me and my family as we test drove just about every car on the lot. There was zero pressure to buy and when it came time to seal the deal she was upfront and honest about what she could do and what she could not do. The best part of the buying experience was the 1 hour of time she spent with me before I drove the car off the lot - making sure to explain and demonstrate all the features of the Passat. I recommend Noyes and especially Debbie to anyone in the market for a new or used car. Andy M Peterborough, NH

"Pc12312011"

The salesperson Debbie was very knowledgeable and not pushy. Noyes matched an offer from other bigger dealerships in NH. It was a joy to work with them and I love the Passat that I now lease.

"Love This Dealership"

We were trying to buy a Jetta sport wagon in CT, and the dealer there made a mistake and got us the wrong car. We were disappointed, but my husband found the Keene dealership (Noyes) online and called them. They said we could come right away. We were there in two hours, and they were completely ready for us. It was amazing. I think we were there for a total of half an hour before we left with our new car. All of the paperwork was ready, they showed us all the bells and whistles, and they sent us on our way! (They were also very nice.) It was really worth it to drive the two hours.

"Great Vw Dealership"

I recently purchased my second VW TDI Jetta at Noyes VW. Both times, the salesperson, Debbie Nelson made the entire process painless. Her knowledge and expertise in VW sales is amazing. I only had to go into the dealership once a year for annual service. The dealership is always immaculate and the waiting room comfortable. The service department always explains thoroughly what service is performed. I highly recommend Noyes VW to anyone who is interested in purchasing a VW.

"Great Service "

Great service and help. The salesmen really care about you and your car.

"Amazing Sales Team! Great Prices!"

I was about to purchase from the VW in Nashua NH and decided last-minute to check online. I came across the same exact car with less miles and decided to give them a call. I spoke with Dave, a sales rep, and he said that the trade in amount I was offered by the Nashua dealer was low. He gave me $1,000 more on the trade and the car was cheaper! They had it ready for me to pick up two hours later. This is the ONLY great experience Ive ever had purchasing a vehicle. I would strongly advise everyone to take a look at their inventory. I will always go to them in the future! Thanks Noyes VW!!! :)

"Great Service"

The team at Noyes provided me with the personal service I had hoped for. They were professional, knowledgable, and accomodating.

"Fast, Friendly And Hassle Free"

I drove 2 hours from where I live in Southern Maine to Noyes VW on a Saturday. I had been searching for an Audi A3 for months. I found it here, went into the dealership to not only see the owner on site but the staff was extremely friendly and courteous. This transaction was by far THE BEST car buying experience I have ever had. The customer service didnt stop when I drove off the lot with my car. I recieved a follow up call from Mike, my salesman, a few days later to see if I had any questions. I will definetly recommend Noyes to ALL my family and friends.

"Positive Buying Experience"

I was very happy with the buying experience at Noyes. The Sales Man, John Cloutier was helpful, straight forward and professional. My car purchases in the past have all been nothing of the sort and I find the whole process exhausting. I would highly recommend John and Noyes for their straight forward buying process.

"Par Excellent"

I stopped by this dealership with no real commitment to buying a used or new car, but noticed a used Saab that looked interesting. John Cloutier, the salesman, was awesome in answering my questions and showing me the car without all the sales gimmick pressurization stuff. A genuinely nice guy who knows cars. The overall experience was simply fun, as it should be?!! And the car was delivered in primo condition, detailed, serviced, efficient! This is a small family dealership that sells VWs, and other quality used cars...my next car will be a VW (when I have more money!) and I will definitely buy it from these guys...major reason: TRUST...I really feel that there is honesty, and a sense of making the whole experience fun. DO I WIN THE $100?

"Volkswagen Tiguan"

I love my new Volkswagen Tiguan,our dealership experience was great, our salesman was John Cloutier, he was great, a wealth of information and he was not pushy in anyway, I felt no pressure from him to purchase a vehicle. We looked at a new and used Tiguan, John was able to answer all of our questions, about each vehicle and gave us the time to decide what was best for us. I look forward to bringing the car back for oil changes and hope the service dept. is as friendly and helpful as John. Thanks so much, Carol and Andrew Buono

"Really Nice People"

this is an awesome dealership the sales staff was not pushy at all and they have a great selection on vehicles. We bought a 2011 VW jetta TDI and i love it!! thanks so much if you are going to be buying a car buy it from them!!! i hope to do more business with them!

"Great Experience"

Great place to do business. No pressure, made the whole car buying process enjoyable. I highly recommend Noyes Volkswagen to anyone looking for a no-hassle experience. Look forward to doing business with Noyes again.