"Nice Clean Facility With Great Service"

Very nice representative he treated me very nicely which make me feel great and i will go back to this facility good services I was in and out in reasonable time

"Great Customer Service "

Customer service was better than ever. The waiting area and respect for my time were greatly appreciated. It was a pleasure.

"Great Service "

Great service, friendly, courteous and quick to receive my car back. I was greatful that someone was able to bring be back and forth to work while my car was serviced.

"Great Service Representatives, Waiting Area"

Great service representatives and waiting area. Clean facility. All staff members were very pleasant and respectful. I didnt have to wait too long, and they took me right away even though I was a little early

"Great Service "

The service advisor has explained all the details to me before and after my car’s service, and I think that’s very helpful.

"Great Service "

Everyone was extremely nice and very helpful. Eric was great he helped me find a perfect car. I will definitely recommend Springfield Nissan to anyone I know who is looking to purchase a car.

"Terrible Services Warning"

I bought a third party warranty they refuse to cancel. I have contacted them many times with no resolution so I reported to consumer affairs, BBB and numerous review sites. WARNING! BE VERY CAREFUL DOING BUSINESS WITH THEM

"Great People Work Was Done Right The First Time.cl"

Great people work was done right the first time.Clean waiting room first class shop and showroom fair price for work that was done and they even washed my salt covered car

"His Makes Car #3 With In A Year And I Have To Say"

his makes car #3 with in a year and i have to say our sale guys is one great guy. His like family, always work hard to make sure we left with what we wanted and for the good price.

"Waiting Areas Were Clean And Comfortable. Wifi Was"

Waiting areas were clean and comfortable. WiFi was poor! Service personnel were courteous. This was my first service visit and it was pretty quick.

"Tech And Service Advisors, Specially Erika Who Too"

Tech and service advisors, specially erika who took my car and made sure the issues were fixed. I bougth the car here , dedicated people

"The Service Was Fast, I Was In And Out. The People"

The service was fast, I was in and out. The people were very professional.. Great customer service. Im was very happy with the service I received.

"T Was The Fastest Car Buying Experience Ive Ever"

t was the fastest car buying experience Ive ever had. The salesman and manager were friendly and accommodating. I really like my new Altima.

"The Service Is Excellent. My Car Gets Fixed Quickl"

The service is excellent. My car gets fixed quickly while I wait. The parts I need are in stock. The people are friendly. The facility looks CLEAN, which is important. I highly recommend this dealer for service.

"Rofessionalism, Courtesy, Excellent Workmanship, D"

rofessionalism, courtesy, excellent workmanship, dealing with one service individual, who is excellent in his job. I would highly recommend Nissan World of Springfield to family and friends.

"The Fact That Sales Department Trying To Satisfy M"

The fact that sales department trying to satisfy me was an amazing, totally friendly and welcoming and very knowledgable about pretty much everything.

"Nice And Easy"

It was quick and pretty easy to make the purchase. We went there knowing what we wanted and the salesman was pretty good about sticking to that. The financial part was as quick as it could be and painless. Dreaded the day for nothing! :)

"Great Customer Service & Clean Facility"

10-16-2017

They have great customer service, a very welcoming ambiance, and fast service. I’ve been going to them for five years now and always had a very pleasant experience. I would truely recommend them for anyone who wants to purchase a vehicle or who just needs servicing to be done.

"Comfortable And Relaxing Wait"

Friendly Service rep, wifi, coffee, tv, leather seats, clean bathrooms. Makes the wait so comfortable. Though the rep was friendly and courteous,more knowledge on the complimentary inspection would be helpful. One of my tires got a lower score than others and I asked what exactly that means, he didnt know.

"Great Customer Service"

Different Options worked for us by salesman/sales manager. I was very please that they listen to our concerns and worked with us

"Satisfactory Service Very Professional"

Explained all my options that were available. Chris the salesman was very professional he took his time with me ,gave me a tour of the place. Finance department was excellent. And most important Mehran was a pleasure.

"Fast And Service Rep Had Very Good Knowledge Of My"

Fast and service rep had very good knowledge of my car. Reomended services but wasnt pushy. Was able to suggest priorities for repair

"While Waiting On My Car To Get Service, I Help Mys"

While waiting on my car to get service, I help myself with a delightful breakfast and coffee that was delicious. I was also able to charge my phone at the charging port station.

"Fun & Friendly, Everyone Was Knowledgeable. Had A"

Fun & Friendly, everyone was knowledgeable. Had a great experience. Armin was extremely helpful. He greeted me at the door, showed me my options and stayed with my budget. Awesome guy!

"I Liked How The Sale Rep Didnt Pressure Me To Bu"

I liked how the sale rep didnt pressure me to buy the car. They explain everything before I made the decision. I like how when we first came in there was something waiting to help us. I also liked the hot chocolate ;)

" Great Service"

Kenan was very kind and patient with helping me find what I was looking for without pressuring me - very informative and honest.

"Great Service"

Service was great from beginning to end. Erica was very professional and knowledgeable. Erica was always prompt to answer my questions and to clarify any doubts.

"Great Service "

The service advisor was very helpful in accommodating me even though i was early for the appointment. I was very impressed as it saved a lot of my time.

"Professional Team, Excellent Customer Service"

Chris Castanon and Paul (finance guy) were extremely professional and a pleasure to conduct business with. I look forward to many years of great customer service with Nissan World of Springfield.

"I Live In Union And Like Dealing With Local Busine"

I live in Union and like dealing with local businesses. I also had purchased a Maxima and leased and Murano at this dealership. Always had great service and had no problems

"They Were Very Helpful . My Salesman Was Extremely"

They were very helpful . My salesman was extremely nice and he didnt pressure me into any sales . He took his time and when I did find the vehicle of my choice he went through each part and showed me how to operate my vehicle .

"This Makes Car #3 With In A Year And I Have To Say"

this makes car #3 with in a year and i have to say our sale guys is one great guy. He like family, always work hard to make sure we left with what we wanted and for the good price.

"Received Personal Service From Eric Kruty, Who Gre"

Received personal service from Eric Kruty, who greeted me at the door. He did not keep me waiting incessantly during the buying process. He was professional and courteous. I greatly appreciated conducting my transaction in one of the small office spaces, rather than at the round tables located on the showroom floor.

"Salesman Listened To My Situation Made Every Effor"

Salesman listened to my situation made every effort to work with me, provided options and purchase plan I am comfortable with.

"Working With Chris C And Paul Very Professional."

Working with CHRIS and PAUL very professional. Wish I could have received a lower monthly rate but understand its a business

"Awesoem Sale Experience"

Great customer service in both the sales and service departments, and being able to work with my trade. Staff showed they really respected my time, and we were able to work on a great offer. This is the best Nissan dealership in the area.

"I Worked With A Salesman Named Marino"

I worked with a salesman named MARINO. He was very understanding, I never felt rushed or pushed one way or another. I already referred a friend!

"Ready For My Appt On Time And Car Was Ready Before"

Ready for my appt on time and car was ready before promised! I always feel like their #1 costumer. I rely on them to remind me for the proper maintenance and they never let me down.

"Overall Customer Service, The Facility"

Overall customer service, the facility, and the staff was excellent. They helped me understand my options and explained every detail.

"Great Service, Great Saving Opportunities"

09-21-2017

The service experience was thorough and the staff did not try to sell me services that I did not need (Ive experienced this with another dealer, which is why I came to Nissan World of Springfield). They also made valuable coupons available. As my budget is tight, I need to utilize any opportunity to limit my spending.

"Great Service"

Jason is very customer-oriented and patient. Excellent salesman. Joey is very friendly, detail-oriented, and got me through the finance and documentation process efficiently and painlessly.

"Customer Service"

Buying process much faster than before ,i can say it was improved. Marinho Martins and Paul Henri...thsnk _you guys for helping us.

"Great Service "

Advisor was very good and friendly, good experience, repairs done as expected. Would definitely come back again and recommend to everyone as well

"Great Experience"

09-13-2017

I liked that the Salesmen, Herbert and Dave, worked with me to help me obtain the deal I was looking for.

"Todays Service Was Very Fast."

09-13-2017

Todays service was very fast. That is important as I usually schedule this service before work. Front desk was friendly.Vehicle: 2013 Nissan Maxima

"Service And Explaining The Charges And Coupons"

09-13-2017

service and explaining the charges and coupons that could be used were the best! Processed me and had me out in record time. Vehicle: 2015 Nissan Altima

"Received Personal Service From Eric Kruty"

09-13-2017

Received personal service from Eric Kruty, who greeted me at the door. He did not keep me waiting incessantly during the buying process. He was professional and courteous. I greatly appreciated conducting my transaction in one of the small office spaces, rather than at the round tables located on the showroom floor.Vehicle: 2016 Nissan Rogue

"A Team With A Great Understanding Of Customer Serv"

09-13-2017

A team with a great understanding of Customer Service and presentation. See what you can do with your pricing. its a bit over the top. Too many dealerships beat you on pricing.

"Ive Been Coming To This Dealership For 20 Years:"

09-13-2017

Ive been coming to this dealership for 20 years: buying new, leasing, buying off lease, and trading in. I cant remember a single transaction that wasnt friendly, courteous and efficient. When the dealership was revamped a few years ago it became a most comfortable place to buy and get my car(s) serviced.

"It Was The Fastest Car Buying Experience Ive Eve"

09-13-2017

It was the fastest car buying experience Ive ever had. The salesman and manager were friendly and accommodating. I really like my new Altima.