"Excellent!"
Great people to work with! Thank you to Nick Snow for making it possible!
"Flood Ford Was Great!"
I have bought two cars here and everyone was great both times around. I didnt feel pressured. Not as much as I normally would, being a female and all. My salesman was fantastic and so was the manager. I would recommend this dealership to anyone!
"Flood Ford"
My sales and service experience has been exceptional every time Ive been to Flood Ford Narragansett!!!! I will recommend to friends!!!
"Excellent Service And Friendly Staff?"
Excellent service and friendly staff! I would not hesitate to either buy a car or have service performed here.
"Auto Service"
I had an oil change and tire rotation done. This was the quickest I have ever had it done in all my years dealing with Flood Ford of Narragansett; only just over an hour from time of drop off. Fantastic! The only complaint is the car should have been washed and the interior cleaned. I know many people who have their car purchased and serviced from other dealerships who get their car cleaned as a complimentary service every time they have service performed. I would like to see Flood offer the same service in the future.
"Service Visit"
I needed to have an OFL but I didnt have an appointment. I used the night drop and my car was ready the next day at 10 am.
"Service Appointment"
My experience was good the gentlemen at the service counter was very friendly and professional. My issue is that I made the appointment for 7:30 a.m., but got an e-mail stating my appointment was at 7:15 on Saturday a.m., so I arrived for 7:15 only to find the doors locked and a sign on the door stating that service hours on Saturday was 7:30 to I cant remember when. So I waited 15 minutes for the doors to be unlocked, when I mentioned it to the gentlemen at check in his reply was, yeah I saw that and I thought why would he book 7:15 when we dont open till 7:30, yet no one bothered to modify the time or call me. So to say I was a little upset that I arrived and sat for 15 minutes in my car on a Saturday a.m., is an understatement.
"Car Buying Experience"
My experience at Flood Ford was wonderful. They worked with me to get a good deal to fit my needs. Im very happy with the car I drove off in.
"Excellent"
09-18-2017
Warm welcoming and making a customer to feel home. The effort of making sure you are ohk with everything. The ability to make sure you get what you want.
"Recent Service Appointment"
09-18-2017
Peter and the service staff were great, as they always are!!
"Great Ford Lincoln Dealer"
Very pleased with the entire process from entering the dealership to driving home our new Escape.
"Great Service"
The service team was very quick to respond and finished my oil change faster than I had hoped for, which made my day much easier.
"Narragansett Team Excellent Once Again."
08-12-2017
Bought several cars from this team over the years. Always an outstanding experience.
"Highly Reccomended"
08-03-2017
Bought a used car from here. There have been a few issues but everyone has gone above and beyond to take care of everything. I am very pleased with my treatment.
"Fantastic Team!"
Overall fantastic team - I travel nearly an hour to get my car serviced at Flood in Narragansett. The team is professional, knowledgeable and extremely easy to work with. I do recommend them to everyone, and will continue to-do so.....
"The Best Dealer Ship In Rhode Island"
Best Dealer I Been to jon the salesman did everthing to get us into the 2017 mkc we love our. Suv and love flood ford custom for life
"My Service Experience"
07-05-2017
Last week I had a tire blow out on my wifes Jeep. I brought it to a local tire shop who replaced the tire and also told me that I needed new brakes all around. I did not have them do the work, I contacted Gator at Flood because I service my F150 with him. He was able to get me in on Monday morning and their shuttle gave me a ride home. Later that morning Gator called me asking why I thought I needed brakes. I told him about the other shop trying to sell me brakes and he said it definitely doesnt need them. He said that he wouldnt even put them in the "yellow." I appreciated the honestly more than anything. I went to pick it up later in the day expecting a service fee of some sort for their time and the slip said no charge. I wanted to publicly thank Gator and his team at Flood for going above and beyond for me.
"Service With A Smile"
As always, I received prompt, courteous service and was able to relax in a comfortable waiting area while the work was being done. Using my rewards credit was a great value. Free car wash was icing on the cake.
"Flood Ford Lincoln"
Everyone was friendly and tried to be helpful. Answered all of my questions understood what I wanted in the way of features and showed me what was available.
"Warenty Repair And General Service"
06-26-2017
Parts were ordered and arrived in a timely manner. Service reps kept us informed and were very helpful.
"Top Of The Heap"
06-06-2017
I wanted the 2017 Ford Fusion Platinum in black, with AWD and I wanted to buy local. Tim, the sales manager, gave us a nice deal on the car, located this vehicle for me, and had it sent to Flood Ford In Narragansett, RI. Jim Cipriano, my salesman was helpful and courteous. Blake Enright was pleasant and organized. When we first looked at this car and several others at Flood Ford In Narragansett, RI, I spoke with salesman George Shakel who was very nice. However,due to him having health issues, I ended with another salesman, Jim C. The administrative personnel was pleasant and prompt. My past and present experiences with the staff at Flood Ford Narragansett, RI has been pleasant. Thank you my friends at Flood Ford/Narragansett R.I. My rating is for past and present services.
"2017 Raptor"
great staff, great inventory! traveled all the way from New Hampshire to shop there!
"Robert Gamache"
My first experience at FLOOD! I trust it will be as satisfactory going forward. Wayne Woodmansee was a pleasure to deal with. He brings a lot of energy to the process which I greatly appreciated as this is my first Mustang (I have wanted to own one since they were first introduced).
"New Lincoln Mkx"
Im sure many of you have purchased cars in the past, and felt very pressured to make a decision on the spot before you left the dealership. I can assure you that this was not the case for my buying experience. I worked with my Salesman Shawn Mckiernan along with the General Sales Manager Tim Whitford and I was very happy with being able to go at my pace, while at the same time these gentlemen were very informative about the product. I highly recommend this dealer for your next purchase.
"Leasing A 2016 Mkx."
professional and thorough. my salesman George was extremely helpful and knowledgeable. Would highly recommend him to friends and business associates.
"Mr. Edward Vieira"
Excellent - Salesman,"Jim" was most helpful in assisting me to find the vehicle which had the features that I was looking for, at a price that I indicated.
"Kathy Schmtt"
08-25-2016
My salesman, David Bailey was excellent to deal with. He is very professional as well as friendly. He answered every question directly and with confidence. We bought only because David Bailey was our rep. We had shopped quite a bit and went back to talk with David. Thank you David!!!!!!!!
"Lincoln"
Educational fun exciting!!! Flood Ford is THE BEST !!!!
"Michael Smith"
Flood Ford Lincoln has always provided me with great service.
"Great Service From Shawn"
Shawn was super friendly, welcoming and made the process from beginning to end flawless and easy to understand. You have a great asset to your company. Keep up the good work Shawn!
"Review "
David Bailey is an excellent sales person to work with. I am very happy with the service we received at Flood. My Escape is terrific!!! THANKS---Marianne Hajder
"Excellent Customer Service"
From the moment I walked into Flood I was treated with respect, Jim C was the sales person that helped me, he assisted made sure I got exactly what I was looking for. Jim helped me no only while I was at Flood but also while I was on the phone asking him questions. I am very pleased with the costumer service offered at Flood and would gladly go back! A big thanks to everyone who worked there to assist me with all that I needed!
"First Time At Flood Ford"
George Shakel has been my car salesman for years and he is professional and makes the experience stress free and pleasant. I will be a return customer.
"Very Pleased"
I am very happy with the service with Flood Ford and will tell my family and friends. Thank you!
"Wonderful Service"
Everyone strives to make your experience pleasant, especially Stephanie in Service.
"Review For The 2016 250 Ford Diesel Truck"
Thank you for all your help and kindness; as well support and reassurance, when the "right" truck was being found. I am very satisfied and happy with the new Ford 250 Diesel Truck and I would recommend Flood Ford to others. Everyone I met and worked with at Flood Ford were all personal and professional. Thank you for helping to make this purchase a positive experience. JWStenhouse
"Worth The Trip!"
We saw the car I was looking for online at Flood Ford. They were located an hour and a half away but we took the drive and we are so glad we did. We met a friendly, helpful staff who went out of their way to help us close the deal. The finance department was super helpful and the service department stayed late to make sure our car had the extras we wanted. Even though they are not even in the same state we live in, we would recommend them in a heartbeat! We have only had the car three weeks and we have heard from them three times to make sure we were satisfied. Flood Ford sure makes customer satisfaction a priority!
"Peter Andrade Purchase Of Ford Explorer"
Ford Explorer purchased. David Bailey is the finest salesman we have ever dealt with. If we need any vehicle in the future, well be calling on David Bailey....and Flood Ford.
"Great Service"
George and I go back around 20 years when I was in the business. George is the best. He showed me a car that was great so I bought it. Good clean Dealership, everyone was helpful. Thanks Dave Colasante
"Gmc Terrain"
I purchased a 2011 GMC Terrain and found the staff to be very helpful and knowledgeable. They were easy to work with; my only issue was that I have infant twins and expressed to the salesman how difficult it is for me to get out of the house with them and if they could have as much paperwork ready as possible for me to sign when I arrived. This was not done and I was left waiting for an hour before anything was ready. But overall good experience.
"Great Service Personnel "
05-04-2016
Brought our Lincoln MKS in for an oil change. It definitely needed an air filter and the work was done in a reasonable amount of time. The car was washed and we are always treated by Stephanie with a pleasant greeting and excellent service whatever we bring the car in for!
"Great Everything"
Service was great, good technician, done very quickly. I will be getting all of my service done at the dealership. Thank you.
"Wonderful Facility"
I couldnt even begin to tell you how wonderful my experience was and always is at Flood Ford. David Bailey was phenomenal. His kindness, helpfulness and understanding was above and beyond what any salesman has ever done Im sure. Everyone at Flood is wonderful that is why I keep coming back and bring family members to purchase as well. So thank you from the bottom of my heart. Catherine Behan
"Best Car Sales Ever"
I PURCHASED A 2016 LINCOLN MKZ.. ABSOLUTELY AMAZING THE BEST EXPERIENCE IN MY LIFE, MADE IT HAGGLE FREE AND GOT ME TO EXACTLY WERE I WANTED TO BE. I WOULDNT GO TO ANYONE ELSE BUT FLOOD FORD LINCOLN. TIM MEGHAN AND CLETUS MADE A DREAM COME TRUE. NOT ONLY DID THEY MAKE MY DREAM COME TRUE BUT THEY ALSO DESTROYED TASCAS NUMBER. FLOOD FORD LINCOLN WILL FOREVER HAVE MY BUSINESS.
"2016 F150"
03-27-2016
All members of your Flood team (Ryan, Tim, Meghan & Cletus) were fantastic. Especially Ryan my salesman, for a young guy, I was impressed with his extensive knowledge of my vehicle. Also, your service dept team (Mike, Stephanie & Randy) are great on all visits.
"Mister"
We had a new windshield installed and discovered we needed the vehicle inspected. Stephanie arranged to have it inspected and we were on our way in a half hour. Great service! Barry Keinard
"Great Service"
The service was good. It took longer to fix than expected. In the end everything worked out. I had a loaner car for 4-1/2 weeks that helped ease the pain of not having my 2015 f150. The reason for the long wait was back ordered parts. Ford needs to do something about this. Maybe next time I will be looking at another brand.
"Great"
02-04-2016
GREAT SERVICE ALL THE TIME. THERE ARE NOT BETTER.
"Good Service"
Staff was very helpful. Ended up leasing an Escape.
"Great Job"
I was quite satisfied with my experience, everyone was very helpful with my selection and my purchase. Our salesman was very pleasant and still answers our questions when we need him. Your finance department was quite helpful in keeping us within our budget. Thank you all
