Simpson Buick GMC in Buena Park, CA

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"Happy Acadia Owner"


User

from Cypress, Calif

Recommended? Yes

Purchased? No


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Everyone I have dealt with at Simpson is friendly and helpful. I have been a customer for going on ten years and plan on continuing to utilize the service department.

"Fast, Friendly, And Clean!"


User

from Whittier, CA

Recommended? Yes

Purchased? No


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Jose Campos and the entire staff is always so friendly. I love the fast service and clean environment. Best deal in town for an oil change!!

"Simpson Gmc"


User

from Buena Park, CA

Recommended? Yes

Purchased? Yes


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Llonel was great! No hassle dealership. Straight to the point with an awesome deal. I will definitely purchase from Simpson GMC again.

" Great Service"


User

from Buena Park, Ca.

Recommended? Yes

Purchased? No


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Jorge Guzman was very quick to help me out! I was also highly impressed by the quality of your employees manners. I was taken care of very quickly and I was treated nicely.

"Great Service"


User

from buena park, ca

Recommended? Yes

Purchased? Yes


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Very friendly. Satisfied with Riyaz very helpful. I would go back and buy another one. Would recommend to a friend.

"Fast And Efficient Service Center"


User

from Buena Park, Ca

Recommended? Yes

Purchased? No


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They know my name and make the service a pleasurable experience. My car service is important, they take the time to explain things. I dont feel like they just want to get me in and out like a production line operation.

"Professional Friendly Service"


User

from Anaheim,Ca

Recommended? Yes

Purchased? No


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professional friendly service. Fast quality service. Makes bringing my truck in for service a pleasure not a chore. would recommend to family and friends

"Awesomeness!!"


User

from Buena Park, CA

Recommended? Yes

Purchased? Yes


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Everyone very nice and willing to work with you. Kept offering us something to drink and even had popcorn. Place was very! Clean

"A Great Place To Purchase And Service Your Vehicle"


User

from Buena Park, CA

Recommended? Yes

Purchased? No


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No hassle no pressure and a great deal!! Everything from the customer waiting area, restrooms, and the service center its self was kept very clean. The employees in the service area were extremely professional and polite. What I liked most was the on time service I received.

"Great Service, Clean Facility, Friendly Staff"


User

from Buena Park, CA

Recommended? Yes

Purchased? No


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I liked that my car was taken care of in a timely manner and i really like the staff they are very friendly and profrssional made me feel comfortable

"Great Purchase Experience"


User

from Los Angeles

Recommended? Yes

Purchased? Yes


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Riyaz was the best to deal with. He made our purchase quick and easy, the way car buying should be. The vehicle was sparkling and ready when we arrived and he gave a great demonstration of the features in the SUV. Lorena also made the paperwork process so easy. She had the paperwork ready for us, all we had to do was sign as she explained each page. We cannot say enough good things about these two people that made our 2017 Yukon Denali purchase a great experience. Thank you.

"Great Place To Shop!"


User

from Anaheim, California

Recommended? Yes

Purchased? Yes


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I went looking for a used Buick Encore and ended up buying a beautiful new River Rock Sport Touring Encore! Fidel was a great salesman. Love the quiet ride, roomy interior, sleek styling, gas mileage and overall performance!

"Mixed Review"


User

from Buena Park, CA

Recommended? No

Purchased? Yes


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First off the service we received from our salesmen Jay was great! He was upfront and very nice to deal with. The service we received from the finance manager David was not as good, David was rude (although I believe he thought he was being funny) and made comments regarding our finances and purchase history that were completely unprofessional. Aside from that, the only other complaint would be, from start to finish it took 3.5 hours to complete the transaction despite the dealership being empty. So to recap, without having dealt with Jay this would have been a 1 star review.

"What A Night!!!"


User

from Buena Park, CA

Recommended? Yes

Purchased? Yes


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On our first visit, Jospeh assisted us. We loved the fact he wasnt pushy, like a lot of salesmen. He was knowledgeable and what he might not have known he was quick to find out the answers to our questions. Upon leaving, Barry came out and introduced himself to us. We test drove two trucks and latter one, Barry and Joseph tried real hard to make the deal work for us. Unfortunately, after many attempts the mission was aborted. However, the next day Ted Diesel phoned us (a long time aquaintance who was always kind, professional and wonderful when it came to servicing our GMC Safari van) asking what we were looking for and our price, and we told him. The next thing we knew, we were called back about yet another truck that had just been delivered and to come take a look at. At this point, it is after 6 and too late for me to see it so we were going to wait till the next day, but Marlon yet another wonderful, knowledgeable, professional salesman, told my hubby they could drive it to our home so I could see it (time is probably around 8 p.m.). We loved it, husband went back, worked out numbers, signed papers and drove back with our new truck. However, being that there was still paperwork I needed to sign, Marlon had no problem in fact insisted he would swing by our house the next morning to have me sign, go over the trucks operation and set up Onstar with us. My husband and I were just blown over by the personal service we received from Buena Park GMC. All we dealt with went above and beyond their call of duty and we will not hesitate to send anybody looking for a truck or car to them as they worked very hard to have us own a truck we thought only in our wildest dream we could afford. Thank you to Joseph, Barry, Ted, Marlon, Ali, Lorena and the one who very late put all things on our truck so we could drive it home!!! You ALL blessed us beyond what we could imagine. <3

"Great Service Department"


User

from Buena Park, CA

Recommended? Yes

Purchased? Yes


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outstanding group of people.service was done in a resonable amount of time. waiting area was clean. personnel was helpful

"Great Experience!"


User

from Lomita, CA

Recommended? Yes

Purchased? Yes


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I bought a new Encore for my family from Riaz, who was very helpful throughout the process. He was very detail-oriented, and took the time to explain the pros and cons of several cars to us. He also was great in breaking down the financing on the car. We enjoyed the car buying process overall!

"Great Service"


User

from Buena Park Ca.

Recommended? Yes

Purchased? No


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Very Good, Dropped The Car Off In The Morning And Picked It Up In The Afternoon, No Problems Whatsoever, The Guys Are Very Friendly Its a Pleasure To Do Business With Simpson

"Great Service"


User

from Los Angeles, CA

Recommended? Yes

Purchased? Yes


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Very happy with Erick our sales rep, and Barry our finance rep. Extremely happy that Erick is bilingual and very patient willing to wait for us late at night explaining all our questions. The experience was very pleasant. Highly recommend and coming back for future GMC purchases.

"Amazing People In Amazing Dealership!"


User

from Quartz Hill CA

Recommended? Yes

Purchased? Yes


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I first spoke with Sean over the phone and he made me so comfortable and gave me so much attention. He answered all my questions and referred me to Barry. I experienced more wonderful customer service with Barry & he accommodated all that we needed. Once we arrived at the dealership we were catered to but the purchase remained totally honest. Upon financing we ran in to Lorena who was the great cherry on the sundae. She was so detailed and made sure we understood all while making us smile & be happy. All was AMAZING!!

"Best Buick Dealer In Los Angeles Area"


User

from Los Angeles, CA

Recommended? Yes

Purchased? Yes


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Of the three Los Angeles area Buick dealerships, I visited, only Simpson Buick salesmen knew intelligent information about the new model autos they were selling! The other dealers staff were either new, dealt with mostly trucks, or, gave no indication they were inclined to educate themselves to information about their products.

"Outstanding Dealership"


User

from HARBOR CITY, CA.

Recommended? Yes

Purchased? Yes


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I had dealt with another dealership that did not deliver as promised, but ALI, at Simpson GMC of Buena Park was very helpful. I was very impressed with the red carpet treatment from the moment of arrival to point of delivery of my new vehicle. Every single person was professional, knowledgeable and courteous. I will most definitely recommend this dealership to friends and family, and they have earned my business for years to come. Thanks

"Customer"


User

from Los Angeles, CA

Recommended? Yes

Purchased? Yes


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I went in for a recall part, my service tech was friendly and resourceful my car was ready with in an hour as I waited also got a much needed car wash.

"Satisfied Customer From Simpson Buick 8/6/16"


User

from Whittier Ca

Recommended? Yes

Purchased? Yes


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Great service at Simpson Buick. I was nm it charged for safety recall, oi l change, car rental and a car wash. Great attitude from service tech.

"Sierra Family"


User

from Los Angeles , CA

Recommended? Yes

Purchased? Yes


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We are a family that has been driving sierras for years. Riyaz made our experience quick and easy and comfortable. Be back in few years.

"Enjoyed My Experience"


User

from Los Angeles, CA

Recommended? Yes

Purchased? Yes


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Bought a terrain from Riyaz. He is with Simpson internet team. He was quick and efficient in his quotes and he answered all the questions that we had.

"Great Experience"


User

from Los Angeles California

Recommended? Yes

Purchased? Yes


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Bought a GMC Yukon XL from Riyaz. Great experience. Due to my busy schedule the vehicle was delivered to my office.

"Perfect Service"


User

from Valencia CA

Recommended? Yes

Purchased? No


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Once again I received great service from the wonderful staff at SIMPSON BUICK GMC. Wouldnt take my car anywhere else. Thank you!!

"Awesome Dealership Service Dept"


User

from Buena Park, Ca

Recommended? Yes

Purchased? No


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The service department went above and beyond in helping me. I would never go anywhere else. I recommend the dealership to everyone!!

"Service Review"


User

from Buena Patk, Ca

Recommended? Yes

Purchased? No


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They were friendly and helpful. They kept me informed on the timeline of when my vehicles service would be completed.

"Great Service And Very Clean Dealership"


User

from Yorba Linda, CA

Recommended? Yes

Purchased? No


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Wonderful and JV in Service is an All Star!!! My son in law since has purchased a Canyon. I would recommend Simpson Dealerships to anyone.

"Excellent Service, Nice People"


User

from Buena Park, CA

Recommended? Yes

Purchased? Yes


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Great experience, very easy to lease and never felt any pressure. I came here from Santa Monica and had no regrets

"Simpson Is The Best"


User

from Buena Park, CA

Recommended? Yes

Purchased? No


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Jose Vinas, Jose Campos, and Ted Diesel have provided wonderful customer service and peace of mind to my family for years now and have been role models for the rest of the great Simpson GMC service team. We appreciate the efforts of your whole team so very much. Its great when you can find the very Best the first time!

"I Enjoy Taking My Car To Be Service"


Digital Airstrike

from orange, california

Recommended? Yes

Purchased? No

02-12-2016


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I just enjoy how well is kept and love your lounge and the way your personnel treats the customers and knowledgeable

Response from Simpson Buick GMC:

I appreciate your marvelous feedback, Carlos. It is our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and knowledgeable service to our guests. Please come see us for any future needs. Thanks again! Be well, Jay Malloy ¿ jmalloy@simpsongm.com

"Excellent Service"


Digital Airstrike

from Buena park

Recommended? Yes

Purchased? No

02-12-2016


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The staff was quick and friendly. George from service showed extra concern by doing a follow up call a week after my vehicle was returned to me. Very professional!

Response from Simpson Buick GMC:

Thanks for your perfect review, Sean. I¿m pleased to hear that George and the team were friendly, professional, and quick. We strive to provide excellent customer service, and I¿m glad that this was the case for you. Please let us know if theres anything else we can do for you. Also, you may like our Facebook page for monthly deals exclusive to our fans! Be well, Jay Malloy ¿ jmalloy@simpsongm.com

"Costco Auto Buying Program"


Digital Airstrike

from Garden Grove, CA

Recommended? Yes

Purchased? Yes

02-12-2016


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Dealing with Riyaz was a very pleasant experience without the usual high pressure. It made the costco referral auto buying a pleasant experience.

Response from Simpson Buick GMC:

It is very kind of you to write us such a nice review, Thomas. Riyaz is proud to offer our customers a pressure-free shopping experience, and Im glad to hear that was the case for you on your recent visit to Simpson Buick GMC. Thank you so much for your business and please let us know if theres anything else we can do for you. Be sure to like us on Facebook to catch all the monthly deals and specials! Be well, Ali Ahmed ¿ aahmed@simpsongm.com

"Great Service Department. This Dealership Great"


Digital Airstrike

from Anaheim California

Recommended? Yes

Purchased? No

02-12-2016


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Simpson treats me with respect. They are outstanding. Their service dept is top notch. George is super and totally takes care of everything.

Response from Simpson Buick GMC:

Valerie, thank you for taking the time to submit this amazing feedback. George and the team work hard at maintaining top notch service and they will be ecstatic to hear you left our service center satisfied. I thank you for continually trusting us with your car service needs and it was a pleasure working with you. We look forward to working with you again. Don¿t forget to LIKE us on Facebook to take advantage of our exclusive online coupons and discounts! Be well, Jay Malloy ¿ jmalloy@simpsongm.com

"Very Professional And Courteous"


User

from newport beach ca

Recommended? Yes

Purchased? No


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all that I dealt with were very courteous and professional it was my first time there and will certainly go back

"Great Service"


Digital Airstrike

from Los Alamitos CA.

Recommended? Yes

Purchased? No

02-12-2016


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Mr. Ted Diesel Took Care of My Truck , oil change and tire rotation, also found two recalls of my truck and took care of them as well Thank You Mr. Ted Diesel.

Response from Simpson Buick GMC:

Charles, I appreciate you working with Ted and our service department to keep your vehicle in tip-top shape. Please dont hesitate to call if we can help with anything at all. Take care until we see you next time. Also, like/follow us on Facebook to stay connected with special events and deals! Be well, Jay Malloy ¿ jmalloy@simpsongm.com

"Great Service And Helpful."


User

from buena park,ca.

Recommended? Yes

Purchased? Yes


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very efficient,and knowledgeable. our salesperson was great to us and a great asset to your dealership.it has been awhile since we purchased a vehicle and it was a piece of cake.

"Excellent Service-pleasant Atmosphere"


User

from Buena Park, CA

Recommended? Yes

Purchased? Yes


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I was treated in a manner that made me feel special and cared for. The sales person said many times to call him if I had any ?s and he also made me feel more confident of new technology. I LOVE OnStar!

"Easy Internet Deal"


User

from Paso Robles, CA

Recommended? Yes

Purchased? Yes


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Easy internet deal. Riyaz was very helpful and gave straight forward information. We knew what to expect before we made the long drive from Paso Robles. Also appreciated the easy trade-in arrangements. We were going with CarMax but Simpson gave us the same deal without any hassle and saved us from another stop.

"Great Service"


Digital Airstrike

from Burns Park, CA

Recommended? Yes

Purchased? Yes

01-15-2016


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It was great! Everyone, especially John was very helpful. Riyaz was also very helpful in getting me the kind of car that I want and the kind of loan that I need.

Response from Simpson Buick GMC:

Rosemay, I sincerely thank you for taking the time to write such kind words about our sales team. John and Riyaz strives to create a positive buying experience for every customer and they will be very happy to hear that they were successful in that endeavor. If you have any questions or concerns, please do not hesitate to come see us. Also, make sure to like our Facebook page to stay in the loop with exclusive content and specials! Be well, Ali Ahmed ¿ aahmed@simpsongm.com

"Great Service Great Hours And Clean Facility"


User

from Los Angeles , CA

Recommended? No

Purchased? Yes


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Great service from Riyaz purchasing our new truck This is our second vehicle from Simpson and Riyaz. We have had great experience with them

"Excellent Overall"


User

from Buena Park, CA

Recommended? Yes

Purchased? Yes


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Excellent overall experience All terms agreed to prior to visit via email Very responsive sales team Thank you Love the vehicle - 2016 Buick Encore

"Great Dealership "


User

from Buena Park, ca

Recommended? Yes

Purchased? Yes


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The service was phenomenal. Would highly recommend. Chris and John changed my mind as I was on the way to another dealership and Im very happy I made that choice.

"Great Service, Great Deals"


User

from Cypress, CA

Recommended? Yes

Purchased? No


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Great Service and Great Deals. Customer Lounge is awesome as well. Will be back for future vehicle purchases. Staff is professional.

"Great Service And Many Options To Choose From."


User

from Buena Park, CA

Recommended? Yes

Purchased? Yes


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Very pleasant sales representative to work with, and the service was fast and fair. The options that were on the lot made it easy for me to choose what vehicle I want to purchase.

"Service Personnel Eager To Please."


User

from La Mirada, CA

Recommended? Yes

Purchased? No


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The work completed by the service department exceeded my expectations by restoring the vehicle to a pleasure to operate from one that we hesitated to take any distance because of abnormal behavior while driving.

"Great Service Again"


User

from Buena Park, Ca

Recommended? Yes

Purchased? No


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As always was greeted with a pleasant smile and a "Hello". Checked to make sure of what I needed. Asked if I needed a ride home. But I waited for my oil change in the reception room. I have always enjoy the service that I have received from Simpson GMC.

"Great Sales Staff"


User

from Buena Park,Ca

Recommended? Yes

Purchased? Yes


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Excellent dealership, totally happy with the service I received and the vehicle was what I was promised over the internet.

All prices listed do not include tax, title, license or dealer installed options. Manufacturers rebates subject to eligibility.

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