Motion Kia in Hackettstown, NJ

Overall Rating:


Customer Service

Buying Process

Quality of Repair

Overall Facilities

"Great Experience"


User

from Lopatcong, NJ

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


I had a very good experience with Motion Kia last week. What I really like is their transparency about the whole process. From the price of the car you pick to the financing, everything is done right in front of you. No such thing as wait, "let me speak with the manager in the back room". No nonsense. I will buy another car from Howie Weiss. Thanks

"Made Me An Offer I Couldnt Refuse!"


User

from Budd Lake, NJ

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


I started my car buying journey at Motion Kia. It is in my town, so on the spur of the moment on the way home from work I stopped in. I had planned to visit several other dealers to see different car models and get prices. My sales person was Howie Weiss. He is easy to work with and not at all pushy. I test drove a Sportage and liked it. Im not an impulse buyer and said I would come back, but I got a great lease price and decided there was no need to look further. I drove my Sportage home that night. My car was detailed by Sherrod (not sure of spelling), who does an excellent job and takes great pride in his work. This was a very pleasant car-buying experience.

"2 New Car , Same Dealer , Motion Kia"


User

from Flanders, NJ

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Always received straight answers. Our rep Harold Weiss was very courteous , honest and fair. Always seem to have a great experience with them.

"Excellent Service"


User

from Landing , NJ

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Best car buying experience by far. From my 1st inquiry, to driving my new Sorrento off the lot, and after Ive been home with it. Our salesperson Jeff has been awesome, answering all questions & concerns with prompt and very knowledgeable responses. He worked with us every step of the way to make sure we got the car we wanted and a payment we were comfortable with making sure to use all incentives available to us to get us into the vehicle we wanted. It was a pleasure working with him & the dealership and Im looking forward to using Motion Kia for all our new car needs in the future. Will definitely recommend to anyone shopping for a new Kia.

"2017 Kia Soul"


User

from Whippany, NJ

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Excellent car dealer! This is our 6th year in purchasing our KIAs from this dealer. our Salesperson, Jeff, was excellent, knowledgeable and extremely helpful ! The owner also came over to say hello! I have a KIA dealer closer to my home -- but we only go to Motion KIA.

"Great Experience"


User

from Hackettstown NJ

Recommended? Yes

Purchased? No


Overall Rating:

Customer Service:

Overall Facilities:


My wife and I recently leased a brand new KIA Sorento! We are very happy with the service and we love the car!

"Business Owner"


User

from Flanders, NJ

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Everyone was very professional and knowledgeable. The dealership was quite nice and I was in and out of there in an hour.

"Helpful People"


User

from Philadelphia,pa

Recommended? Yes

Purchased? No


Overall Rating:

Customer Service:

Overall Facilities:


I saw an used vehicle on the cars.com and contact the dealer by e-mail to request best pricing, and they nicely cantact me and invited me to look for the car I was looking, and scheduled a day for test drive, and also Bob was very helpful

"Beyond Happy!"


User

from Jersey City, NJ

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


I came in to MOTION KIA on a sunny Wednesday afternoon. I was greeted by Mike and Bob. The overall vibe was very relaxed and they were happy to show me their selection of mid size suvs (the choice of car I was looking for). After some test drives and number crunching, I was very happy with my experience as I felt no pressure. It felt like I was hanging with some old friends.. I did not buy the first day, knowing I would be back the next day with my Dad and having to shop around and think it over. The next day, Dad and I went browsing other comparable brands, including Honda (which I have been a Honda owner for 12 years-first a civic the a crv). Anyway, none of the other places could offer what they could in manufacturing and price and customer service! It was a no brainer. They helped me get the exact car I wanted and then some all for an affordable rate and no sleezy car salesman cliche!

"Having A Fantastic Experience Buying 2 Suvs"


User

from Fr S NY

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


fantastic professional courteous ideal environment for buying a car!

"Not Sure Yet - Hoping For Better"


User

from Hackettstown, NJ

Recommended? No

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Im a new customer, so I dont have the basis for a full evaluation. Im concerned that sales tried to add unwanted, unannounced costs to my purchase. However, they corrected the problem when challenged. Im concerned that my tires were inflated 10+ PSI over the requirement for some reason not declared to me (or the vehicle has really, really bad sensor calibration).

"Amazing!"


User

from Philadelphia, PA

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Motion Kia is absolutely amazing! Raul is the best! He responded to my calls and emails and couldnt have been any more helpful. I bought my car about a week ago and couldnt be any happier! Thanks Motion Kia! I highly recommend Raul and this dealer!

"Great Experience!"


User

from Hackettstown Nj

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


I shopped all over, never thought Id buy a Kia. I fell in love with the staff and they were so helpful! They got me exactly where I wanted to be with payments n down payment. I wanted a Forte Koup they didnt have any in stock but they got me my exact car I wanted! Totally would recommend.

"Great Customer Service"


User

from Dover, NJ

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Quality of Repair:
Overall Facilities:


Andy was a pleasant person to work with while getting a new vehicle. He was very informative about his cars he sells.

"Great Dealership"


User

from Millstone twp nj

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


I was there to look at a escalade and my experience was great. Jeff and Ashley were very helpful and answered all my questions with honesty. Overall the staff was great and I would recommend this dealer to anyone.

"Fantastic Experience"


User

from Flanders NJ

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


I had a fantastic experience purchasing my second car from Motion Kia. Ashley was great .

"Motion Kia Is The Best"


User

from Flanders New Jersey

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Ashley was fantastic. Everyone was professional and knowledgeable. Best experience ever.

"Great Service"


User

from Hackettstown, NJ

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Everyone was extremely helpful and did what they could to assure I was satisfied with my purchase. Not only would I recommend this dealership, I already have to multiple friends. Special thanks to Jeff Sanchez. I love my new 2017 Kia Sportage!

"Good People"


User

from Hackettstown, NJ

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Helped me through all my questions about the leasing process. Worked within my budget & were not pushy. Sold me the car I was looking for! Very impressed.

"Always Great Service"


User

from Mt. Arlington, NJ

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


Brought my car in for service. Everything that was going to be done was told to me before hand. Told me exactly how much it would cost before they did the work. I really appreciate that. Service team did great work. Was offered a beverage and snack multiple time. Overall just an excellent experience. I also bought my car there and was very happy with the sales team as well. Would recommend service and sales at Motion Kia.

"Excellent Service!"


User

from Andover, NJ

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Excellent customer service! The staff at Motion Kia are all friendly, helpful and truly want you to be comfortable with your purchase! Ashley helped me with making my decision and showed me all of my options - she went above and beyond! I also had the pleasure of working with Orlando who closed the sale. Both Ashley and Orlando really made the whole process easy and comfortable! I never felt pressured, they listened to what I wanted and got me exactly that! I would give them all a 6-star rating if I could!

"Second Great Experience"


User

from Rockaway, NJ

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


I cant say enough about our experience at Motion Kia. My salesman Andy Kamaras was so pleasant, informative and helpful. After our first phone conversation Andy understood what I was looking for. Andy told me what was available for me and even sent a photo. My husband and I went in that evening, filled out the necessary paperwork and left with my new Kia Soul. It was such an enjoyable experience, with the entire staff at Motion Kia we will definitely recommend it to our friends and family. Thank you

"Great Team, Great Attention, Highly Recommended"


User

from Budd Lake, NJ

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


A really friendly, informative and energetic group of individuals. Everyone was attentive, pleasant and quick to act. We were never left hanging or waiting. I got a decent amount for my old car and a pretty good deal on a new 2017 Sportage. I am very happy with them so far. Hopefully I wont need any repairs for some time but Im sure that experience will be just as satisfactory.

"Terrific Experience"


User

from New Jersey

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


I was delighted with the sales team at Motion KIA. They are professional and knowledgeable of their product line. I highly recommend Motion KIA, its worth going the extra mile from North NJ.

"Motion Kia Simply Great "


User

from Budd lake, nj

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Very professional sales team Traded in my BMW for the optima and I am very happy with my choice and dealership

"New Car Purchase"


User

from Mount Olive, NJ

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


The customer service, the way they treat you so well. The way it doesnt feel like a car buying experience.

"Leasing New Vehicle"


User

from Hackettstown, NJ

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


All sales staff were extremely pleasant and made the sales experience enjoyable. They were personable, professional as well as knowledgeable about the car I was interested in buying. I felt comfortable throughout the entire transaction.

"Motion Kia"


User

from Hackettstown NJ

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


We came into the dealership after speaking with Orlando and Ashley, we got to the point of what we were looking for, they listened and we came to an agreement and we were out of the dealership in about 2 hours. Everyone was helpful and when a mistake was made with Service we were given an apology and that was also settled in a very fair and thoughtful way. Its been a pleasure to deal with Motion Kia.

"Fantastic Experience Start To Finish"


User

from Flanders, NJ

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


integrity and transparency in making a sale. I bought this car as a Christmas Gift for my daughter and Motion Kia GM and Sales Associate were very helpful in working with me to purchase and take delivery to make this a perfect surprise for her on Christmas morning. Right down to the big red bow.

"Leased A Car Would Rate A 6 Star If Possible"


User

from netcong n.j.

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


they went above and beyond anything i ever would have ever expected

"Motion Kia"


User

from Hackettstown NJ

Recommended? Yes

Purchased? No


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


They were extremely professional at Motion Kia. Everyone was very friendly , professional and knowledgable .The service department was outstanding . The sales consultants were very professional and patient.

"Great Service!"


User

from Budd Lake NJ

Recommended? Yes

Purchased? No


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


Prompt friendly service. Service was performed as promised as well they checked over the entire car and advised me of upcoming needs.

"Very Happy Customer"


User

from Long Valley, NJ

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:
Buying Process:

Overall Facilities:


Ive had my Kia Soul for several months and it exceeds my expectations! It is very economical and really fun to drive! Thank you!

"Great Staff, No Pressure And Fair Leasing Process"


User

from Randolph, NJ

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


I was very pleasantly surprized at what great experience i had going through the process of leasing a new Sorento from this dealership. Car shopping can be stressful, the whole team was very nice to my wife and kids and very professional. Our salesman, Andy Kamaris, was super. He took care of my insurance transfer and very knowledgeable about all of his and competitive cars....unlike another Kia dealer that we visited. The team were very fair and Jay, the finance manager, explained every aspect of the deal. Its a smaller dealership and I really like the personal attention that we received as a result. I would highly recommend this dealership to anybody looking for a good car at a fair price, without the pressure of new car shopping or the feeling that I was being taken advantage of.

"Great Buying Experience And Super Friendly Staff!"


User

from Randolph, NJ

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


I was very pleasantly surprized at what great experience i had going through the process of leasing a new Sorento from this dealership. Car shopping can be stressful, the whole team was very nice to my wife and kids and very professional. Our salesman, Andy Kamaris, was super. He took care of my insurance transfer and very knowledgeable about all of his and competitive cars....unlike another Kia dealer that we visited. The team were very fair and Jay, the finance manager, explained every aspect of the deal. Its a smaller dealership and I really like the personal attention that we received as a result. I would highly recommend this dealership to anybody looking for a good car at a fair price, without the pressure of new car shopping or the feeling that you was being taken advantage of.

"Great Service "


User

from North Plainfield, New Jersey

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Jeff took his time and helped me find a car that I liked. He did not rush me into making a decision, he was very helpful.

"Great Buying Experience"


User

from Budd Lake, NJ

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


I really liked the personal friendly service of Jeff Saunders. He really listened to my needs and was especially accommodating to my budget. I ended up with the car I really wanted at a price I was more than happy about. The transaction was quick and self explanatory. It was a great experience!

"Great Store. Everyone Is Really Friendly."


User

from Budd Lake, NJ

Recommended? Yes

Purchased? No


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


Ive been a customer there for years. This is my second Kia Ive bought from Motion and my third Kia.

"Best Car Dealership By Far"


User

from Hopatcong, NJ

Recommended? Yes

Purchased? No


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


I liked how nice and personable everyone is at Motion Kia. I was asked how I liked my SUV so far and if I was enjoying driving it. I have never like a car dealership so much ever.

"Great Service"


User

from Mt. Olive NJ

Recommended? Yes

Purchased? No


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


I made an appointment for my tires and they said that they had time to to a full service plus two recalls on my car (after I was originality told that one recall would be 3 hours). I only waited about 1-1/2 hours, and had time to relax! Glenn was very personable and courteous!

"Sales And Service Dept Were Very Friendly"


User

from Hacketstown, NewJersey

Recommended? Yes

Purchased? No


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


Service was professional and friendly but your service facility where the work is performed is not what I am use to seeing at an auto service facility. It is not appealing to a customer who just purchased a new vehicle from this facility and needs a lot of work to look professional.

"Great Sales Process And Fantastic Salesman"


User

from Budd Lake, NJ

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Our salesperson, Andy Kamaris was fantastic. We love the car but we purchased it from your dealership because of him. I had another dealer trying to price war with you but he did the most work to earn our business and so he got it even though you were not the lowest quote.

"Outstanding Overall Experience - No One Compares"


User

from hackettstown, nj

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


calm - no pressure - logical presentation - Jeff was by far the very best client advisor I have ever found

"Great Service"


User

from Mt. Olive, New Jersey

Recommended? Yes

Purchased? No


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


Service department workers are friendly, professional and very helpful. Fixed our problem the same day we brought it in to be checked.

"Great Service With No Nonsence."


User

from Washington,Nj

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


The salesman was up front and didnt try to con me in any way .I didnt have haggle with him he ask me what I wanted to spend, and thats what I spent. I have dealt with a lot of Dealerships in my day but I can truly say you guys were tops.

"Very Helpful Saleman And Financing"


User

from Mt olive, nj

Recommended? Yes

Purchased? No


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


The salesman and the financing person were very helpful . They made it easier to make the decision to purchase the vehicle.

"Great Service, Very Pleasant"


User

from Mount Olive, NJ

Recommended? Yes

Purchased? No


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


Everyone was very pleasant, offered coffee while I waited, and was determined to do what was necessary to completely fix the problem.

"Great Service"


User

from Hackettstown, NJ

Recommended? Yes

Purchased? No


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


Very professional staff, treated me as a friend who needed assistance, and went out of their way to help me.

"Great Service"


User

from Mt. Olive, N.J.

Recommended? Yes

Purchased? No


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


Took me in immediatley to do my recall service. Fit me in schedule based on my needs. Seperate email I sent to Service Manager, glenn Kraus: Just a short note to thank you for the excellent customer service provided during my visit on Saturday, March 14th. Based on my personal needs, you immediately fit me in to perform my recall request on my Kia Soul. I very much appreciate it. Glenn, you are truly customer focused. It is obvious that you respond to customer interactions with the appropriate sense of urgency and importance. You take ownership for addressing client needs and resolving their problems. Your professionalism, customer mindset, and personality are key attributes of an effective service organization. Glenn, you are truly a number one performer. You are not only a value added member of the Motion Kia dealership but the automotive industry overall as well. It has been a pleasure doing business with you and I am looking forward to future dealings with you and the Motion service team in the future.

"Repiar Of Slider Doors"


User

from Columbia, NJ

Recommended? Yes

Purchased? No


Overall Rating:

Customer Service:

Quality of Repair:
Overall Facilities:


I had actually contacted a different Kia service dept. before calling Motion Kia. They could not fit me in and told me my service would take hours and would be best if I didnt stay while car was being repaired. I told the other guy to forget it and I would call Motion Kia instead. Your rep answered the phone and got me an appointment the very next day. I was thrilled! I was a little disappointed that after I got there, I was told that the issue was not covered under the warranty but they took the car back to inspect the issue. 20 min later - I was told that they didnt have the part but they could order it and they layed out the repair price right there for me & the amount of time it would take to fix it. I appreciate that but... I was charged a fee to just look at the car and then given a breakdown on parts and labor. I wish they would have told me I would be charge just for looking at the car. I still need to make an appointment to come back and have the car fixed on another day. In hind sight - I think that must be why the other dealership told me it would take hours to fix the car. Probably would have still cost the same amount of money - just would have been done in one shot!

Contact This Dealer

Send Us Feedback ×


Locating Vehicles In Your Area