Tracy Chevrolet in Tracy, CA

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"Review"


User

from Discovery Bay

Recommended? Yes

Purchased? Yes


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I was thoroughly happy with the service at Tracy Chevrolet. Cindy was an excellent salesperson, Fabiola was wonderful with her explanations

"Teacher"


User

from Tracy, CA

Recommended? Yes

Purchased? Yes


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I keep bringing my car there because they have excellent service

"Recall Repair"


User

from Tracy, Ca

Recommended? Yes

Purchased? No


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I took my car in for a recall repair, Aaron was friendly and the car repair was completed faster than expected.

"Good Dealership, Fair Prices"


User

from Tracy, CA

Recommended? Yes

Purchased? Yes


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Very good dealership, very flexible and offering a fair price. Unlike many other dealerships, they dont insult your intelligence during the bargaining process.

"Fastest Purchase Ever"


User

from Sacramento Ca

Recommended? Yes

Purchased? No


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My wife and I began looking for a newer car last week when I stumbled across their listing on cars.com. I called to confirm the vehicle was available since we were making a 2 hour drive. We arrived 5-10 minutes before they closed. We had a courtesy call to make sure we were safe and on our way. We were told to take our time and they would wait for us. The car was out front and we were greeted with smiles and “glad you made it safe” they allowed us to get our son out of the car and settle in before we took a test drive. After the drive we knew this was our new car. We b fan the paper work and our sales associate was multitasking to make sure we weren’t going to be there too long. All the forms were filled out and signed in under an hour. We met with the finance department and had everything signed in about 20 minutes and on our way. We’ve received a follow up call a few days later just making sure everything went smoothly and we were enjoying the vehicle. I’ve been so empresses with their service. Other dealerships should emulate their approach to personalized car sales. WELL DONE!

"Great Group Of People!"


User

from San Jose, CA

Recommended? Yes

Purchased? Yes


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Friendly, quick, and helpful! From the sales staff, quick service, and parts and service desk - Everyone is friendly and eager to assist. The wait times are reasonable for service, and the wait time expectations are set up front and accurate! :-)

"Great Experience"


User

from Livermore, CA

Recommended? Yes

Purchased? Yes


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Louis Salas is my salesperson at Tracy Chevrolet. Not the first car I have purchased from him. He makes the whole process enjoyable. The best part is you can just stop by the dealership and have a chat with Louis.

"Tracy Chevrolet"


User

from Ripon, CA

Recommended? Yes

Purchased? Yes


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Everyone was very polite and professional! I would recommend my friends and family.

"Recent Experience"


User

from Lathrop, CA

Recommended? Yes

Purchased? No


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Good service, quality repairs, Todd and Ashley are a pleasure to work with.

"Go Somewhere Else!"


User

from Stockton, ca

Recommended? No

Purchased? Yes


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Sorry excuse for a dealership. We spent 3hrs here and received the worse service. I bought a brand new car. It had a missing part and they still havent mailed it to me and my car already needs to go to the shop. Extremely disappointed. This was my first time ever buying a car and it was horrible.

"Awesome Experience Start To Finish!"


User

from Rohnert Park,Ca

Recommended? Yes

Purchased? Yes


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This was the third dealership I visited over a two week period. They treated me with respect from the moment I walked through the door. The salesman Walid was professional and helpful. He answered all of my questions and took me on a test drive to my satisfaction. I ultimately got the deal I was looking for and drove away with the car the same day! Awesome experience. Thanks guys!

"Best Experience Ever!!!"


User

from Tracy ca

Recommended? Yes

Purchased? Yes


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Fast and transperant great price. I left feeling that I got a great deal

"Last Free Oil Change"


User

from Manteca

Recommended? Yes

Purchased? Yes


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I did have a longer wait than usual but the same quality of work was done.

"2017 Tahoe"


User

from Tracy,CA

Recommended? Yes

Purchased? No


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I received exceptional service at Tracy Chevrolet. Todd in the service department and Mike the mechanic went out of their way to check out the issues I was having with my new Tahoe.

"My Review Of Tracy Chevrolet"


User

from Modesto CA

Recommended? Yes

Purchased? Yes


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great Customer Service and the gentleman that checked me in was great, it didnt take long to get my car serviced, totally satisfied with Tracy Chevrolet, I drive in from Modesto,

"Definitely Recommend Them!"


User

from Salinas, CA

Recommended? Yes

Purchased? Yes


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Has been the best car shopping experience! They are very approachable and can work up a deal for you. Completely satisfied with my purchase

"Purchased New Car"


User

from Mariposa, Ca

Recommended? Yes

Purchased? Yes


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As described veichle & great customer service! Nice dealership

"Car Buying"


User

from Clovis ca

Recommended? Yes

Purchased? Yes


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Great experience but they forgot to give me my spare keys and remote

"Excellent Customer Service!"


User

from Brentwood, Ca

Recommended? Yes

Purchased? Yes


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Excellent customer service! The staff in the service department are wonderful!

"First New Car"


User

from Tracy, CA

Recommended? Yes

Purchased? Yes


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I purchase my very first New car here at the Tracy Chevrolet and I had a great experience. They are friendly and explain every step. I am really happy with my new car.

"Chevy Volt"


User

from tracy

Recommended? Yes

Purchased? Yes


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Wanted a hassle-free car buying the salesman Harry I believed was super helpful and made the process super smooth.So far so good with my experience with Tracy Chevrolet yet to come to experience the service department

"New Car Buy"


User

from Mountain house ca

Recommended? Yes

Purchased? Yes


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Fernando was probably one of the best salesmen I have dealt with he knew what he was talking about and was very informative would definitely buy from him again .

"Todd In Service Amazing"


User

from Butte mt

Recommended? Yes

Purchased? No


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Todd in service amazing and his team very helpful got problem fixed and was happy to do a follow up in two weeks happy we decided to go to them

"Tom Friedman Outstanding Service."


User

from Manteca California

Recommended? Yes

Purchased? Yes


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Worked with Tom Friedman, I couldnt ask for a better sales man. He help me to buy a Buick Enclave on 2014, Silverado on 2016 and just bought a 2017 Silverado two weeks ago. Tom always make sure I got what I want at the best price posible, Definitely going back to Tracy Chevrolet. OUTSTANDING SERVICE!

"Avalache Service"


User

from lathrop, ca.

Recommended? Yes

Purchased? Yes


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No complaints, worked with Todd, service writer. Performed brake job and fluid flushes and had oil change .

"New Car Purchase"


User

from Tracy, Ca.

Recommended? Yes

Purchased? Yes


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Beautiful car at a great price. Staff is very knowledgeable and kind. It was an hassle free buying experience. The service staff is also great at this establishment.

"Awesome"


User

from Turlock California

Recommended? Yes

Purchased? Yes


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I love my previously owned pickup truck. And my payments are even lower than I wanted going in!!

"Chevrolet Tahoe 2015"


User

from Tracy CA

Recommended? Yes

Purchased? Yes


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Great place to buy a car best customer with buying a car

"Professional Hassle Free Experience"


User

from Livermore

Recommended? Yes

Purchased? Yes


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Doud helped me out and was able to answer all my questions without any hesitations. He really knows the product in and out. He even took the time to give me a walk thru of some of the features of the new truck I purchased before i drove off the lot. I also had a chance to meet Jeff who is the G.M. He took the time to explain a few questions i had as well. I will definitely be returning here for future business and service, these guys are true professionals.

"New Chevy Silverado 2500hd"


User

from Oakley, CA

Recommended? Yes

Purchased? Yes


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I was shopping on-line and the internet sales person called me several times and asked what exactly I was looking for and then called me to let me know that what I wanted they had. I went in and bought it at a good price. I love my new truck. Thanks so much.

"2016 Camaro Purchase"


User

from Discovery Bay, CA

Recommended? Yes

Purchased? Yes


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Tracy Chevrolet kept in contact with me concerning the Camaro that I test drove many months before I purchased it in October at a clearance price. My original offer was turned down more than once, but Tracy Chevrolet kept me on their list as "interested" in the car at the price that I first offered. When the bonus pack 20% discount was offered during the clearance they immediately contacted me, and I bought the car for less than my original offer. The salesman, Darius, was the original contact that I test drove the car with. He was easy to talk with and knowledgeable about the car and willing to help with its setup. Sincerely, Eric Jensen

"Service On My Equinox"


User

from Pine Grove, CA

Recommended? Yes

Purchased? Yes


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Great service and really quick too!!! Staff member knew what it was even before testing the vehicle.

"Fast Friendly Service"


User

from Tracy

Recommended? Yes

Purchased? Yes


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I made an appointment and my car was serviced on time. Great customer service. I was offered a ride but I didnt need one since the car was serviced promptly! Great job guys!!!!

"Very Professional Dealership"


User

from Redwood City

Recommended? Yes

Purchased? Yes


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My sales rep, Alisha, had the car ready and waiting for me when I arrived. The rest of the sales team, led by manager Mike, was very up front and honest with me and made the purchase process extremely easy. I love my new car and am so glad that I was able to work with Tracy Chevrolet.

"Service Maintanance At Tracy Chevrolet"


User

from Tracy, CA

Recommended? Yes

Purchased? Yes


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5 star service maintenance at Tracy Chevrolet. Making appointment was easy and the staff was knowledgeable and friendly.

"Awesome All The Way"


User

from Mountain house

Recommended? Yes

Purchased? Yes


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Fernando DeLaCruz, Harry and Fabiola were totally awesome. Helpful in so many ways that i would only go to them if i ever need another vehicle. The professionalism they ALL provided really cant be rated. Such a smooth process and wonderful vehicle purchasing experience. Cant thank them enough. Highly recommend going to see them.

"Buick Lacrosse"


User

from Tracy, CA

Recommended? Yes

Purchased? No


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Service was done well, and on time. will return for more service.

"Record Time"


User

from Tracy, CA

Recommended? Yes

Purchased? Yes


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Great service in and out in a timely manner and did not even have an appointment! In at 7:30am and out by 9:30am for Oil Filter change and tires rotated.

"Angie"


User

from Tracy, Ca.

Recommended? Yes

Purchased? Yes


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I had a great experience with Tracy Chevrolet in the purchase of my suburban. They did what they could to get me out of an unsafe vehicle when everyone else said they couldnt.

"Dealer Service"


User

from Central Valley, California

Recommended? Yes

Purchased? Yes


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First 7500 mile dealer service. This isnt just an oil change, they have a check list that includes tire rotation. Ryan, in service, took the time to answer all of my questions, both before the service, and after I had browsed the new car lot. I had many questions about the fuel economy of bigger cars getting more MPGs than mine. He actually got on the net to find out who supplied the engine oil they were going to put in my car. I am very pleased with Tracy Chevrolet with my purchase and the service of my vehicle.

"Exemplary Service"


User

from Tracy, CA

Recommended? Yes

Purchased? Yes


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Best experience ever when purchasing a new car! Service was impressive!!!

"Mfg Support"


User

from Tracy

Recommended? Yes

Purchased? No


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Satisfied with the service. But not satisfied with the other results and cost of the results.

"Howard Mathews"


User

from Discovery Bay

Recommended? Yes

Purchased? No


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Ryan Ford handled my problem with a 2015 corvette and everything and it was all done right.

"Great"


User

from Brentwood ca

Recommended? Yes

Purchased? Yes


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The sales man and the finance lady were great sales man herd me when I told him the payment I wanted and the finance lady got it done !!

"Buying A New Equinox"


User

from Manteca

Recommended? Yes

Purchased? Yes


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We have always been treated well and fairly in all aspects of our dealings with Tracy Chevrolet. Service Department and Sales personnel are exceptional.

"Great Service"


User

from Lathrop CA

Recommended? Yes

Purchased? Yes


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Service was amazing and they delivered as promised!!

"Very Professional And Great Value"


User

from TRACY

Recommended? Yes

Purchased? Yes


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We bought our car from Harry Carvalho. He was very helpful and got us a great price. Darius was also attentive to be sure the process went smoothly

"Silverado Service For Gabes Welding"


User

from Stockton Ca

Recommended? Yes

Purchased? Yes


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Excellent courteous service was performed on my service truck in the time I needed to get it done. Job well done

"Service Work"


User

from Tracy CA

Recommended? Yes

Purchased? Yes


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I have a 2015 LT Impala that I purchaced from Tracy. I always take it to them for service, oil, filter and tire rotation. When I make an appointment most times its a 2 hour wait. This last time I call late Friday afternoon for a Saturday morning appointment. The person on the phone said they would not be able to get me in until 11:00 a.m. I told them that would not work I needed it earlier. I was going to make it for the next up coming week end. She asked me to hold and a few min later asked if I could get it in at 8:00am when they open. i took that appointment. When I showed up Saturday at 8:00 am that Saturday the service writer wrote me right up, my car went riight in and about and hour later I was out on on my way. I want to thank Tracys service department for getting me in on short notice but also for getting me in and out so quickly. Robert Howard

"Love Tracy Chevrolet"


User

from Discovery Bay, CA

Recommended? Yes

Purchased? Yes


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No matter what, Im always taken care of at Tracy Chevrolet.

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