"Satisfied Customer"

My daughter deals with Damien when she leases her VW. I was in the market for a new car and she recommended i get a VW. He and Brenden were very professional and helpful. I walked out with a brand new car. I was very happy the whole process was done all on the same day. thank you for a nice experience.

"Best Car Buying Experience Ever!"

Everyone at East Coast Auto Mall was professional, thoughtful, accommodating and had my best interest in mind! Car buying can be stressful, tiresome and taxing....my experience was a total 180 of that, easy and convenient. Brandon and his team were helpful without being pushy. The no pressure attitude was a welcomed delight.

"Thank You Corin."

We would like to take this opportunity to thank Corin for his diligence in making our car purchase one that was seamless and enjoyable from our first conversation to taking delivery of our new Jetta Corin was indispensable in making everything come together for us. Call buyer should be as fortunate to have someone work with them as diligent as Corran was for us

"What A Car Buying Experience Should Be"

From the initial contact to driving out in a new vehicle, it was all positive. Everything about the acquired car has been great. The dealership and its staff just made it even better. My admiration and gratitude is well deserved and earned.

"Elizabeth Santos"

i have shopped at a dealership in the past. i have never had an experience like this one. i will never go anywhere else again. everything, including the actual transaction, the comfort level of the facility, the general tone of the entire staff, the speed of service, handling of the various parts of the transaction -- all perfect. they even bought my son pizza! they made sure i knew everything about the car before i left. they called to make sure i was fine afterwards. not at all what a car dealership experience is "typically" expected to be. i had dealings with Corin and Rich. Youd do well to make sure these guys are happy -- both assets to your organization. thank you so much! i leased a new Passat.

"Great Place"

Great place for service. Plus a complimentary car cleaning. Always a pleasure.

"Treated Like Family From Buying To Service"

No words can express how happy I have been with East Coast Auto Mall - Nissan. From the moment I walked into the showroom in April till my recent service; I feel like a family member. Each step, from sign in until you leave in a washed car, is a great experience to anyone who has the pleasure to deal with East Coast. I have only had my car for 8 months, but I am already looking forward to another purchase. East Coast is truly Outstanding in every aspect of customer attention and service.

"Unscheduled Appointment"

My car suddenly began to strain when shifting from first to second gear. I immediately called the service center to see if they could fit me in. Even though I didnt make an appointment, Danny Cruz was extremely accommodating. The problem was diagnosed within two hours and my car was ready for pickup soon after. I was very satisfied with the responsiveness of the East Coast VW team.

"Great Service And Communication, Friendly Staff"

Nice Dealership! Very helpful, I hope to buy from them soon!

"Satisfied With Vw Service For The Last 4 Years"

I have been taking my VW Passat for service for the last four years. The staff if always very friendly and provide prompt service. Keif and the whole staff were great. I was very satisfied with my 70,000 mile service and my car was squeaky clean when they finished.

"Professional & Efficient Service"

I recently purchased my GLI as a pre-owned vehicle from a Ford dealership. Of course, I was seeking a dealership that specialized in VWs. East Coast was my choice. My GLI has been serviced by East Coast twice. Both experiences have been consistent - professional and prompt. I found the right dealership to service my vehicle.

"Excellent Service At East Coast Vw"

Your Customer Service Rep - Vinnie is a true professional. He gets the information you give him and immediately decides on what needs to be done. He is an excellent Service Rep.

"30,000 Service"

Very happy with each and every service at this dealer. They offer complementary shuttle service nearby if you need to run an errand, or a check out car if you are needing to make a few stops. Excellent communication, and right on time.

"Horrible Service"

Fred Gates was unprofessional and completely lacked any customer service skills. Under no circumstances will I be returning to this horrific service center. East Coast Auto Mall should be ashamed of the free for life scam.

"Always A Good Experience..."

Friendly, curtious, and a ride to and from work. The VW guys take car of me...their work is prompt plus the car is cleaned after the service.

"Great Service, Attention To Detail Went Extra Mile"

The service department was efficient, courteous, on time, and of course experts. They went out of their way for me, went the extra mile to do what I needed. Special thanks to Vinnie.

"President"

Vincent was very helpful on all recalling the insurance and taking care of all the issues very good man and very good help Thank you from Sale Benichou

"Excellent Vw Service"

Ive been servicing my VW at this dealership for a few years now. Kief and the whole service team are great!

"Fast. Friendly. Efficient."

I have recommended to all my friends & family. It was the smoothest transition. They kept me informed every step of my buying process. Went for my first service after 1000 miles...amazing service. Efficient. Professional & friendly. Uncle Rich is the best!

"Fast. Friendly. Efficient."

I have recommended to all my friends & family. It was the smoothest transition. They kept me informed every step of my buying process. Went for my first service after 1000 miles...amazing service. Efficient. Professional & friendly. Uncle Rich is the best!

"Great Service"

Excellent service :) you have a friendly and professional staff professional at what they do

"East Coast Is Excellent"

I have used EastCoast VW for many years - I can actually trust them to give me great service and a fair price.

"Team Kief Ridley!!!"

Kief is always very nice and honest. Gets me out as quickly as possible and provides a loaner when necessary. Great place, great service! Thanks Kief Ridley!

"Service Vw"

Your staff at service are great! Very patient and helpful. Waiting room can use an update.

"Great Service, Knowlegeable Team"

I would like to once again thank Vinnie Azzolini for his professionalism and attention to his customers. Not only did he help talk me through an emergency with my EOS but I was able to get my car in for service is a timely manner. Knowing I was worried about driving the car until the repairs were complete I was given a loaner so I didnt have to arrange my own travel arrangements, which alleviates so much stress. Its always a great experience when dealing with him. So thanks again for all of your help!

"Excellent Vw Service"

Vinnie and the whole service team are responsible and friendly. The attention to detail on an engine problem we had with our 2011 Tiguan was amazing. Vinnie alsotook care of a recall issue while our car was being serviced without being asked. And they wash your car at he end! Very good experience.

"Vw Service Team"

Vinnie and they whole VW service staff are amazing. I Brought my car in for the 60k service interval and asked him to have some other items checked. My car was the first one in the shop. They kept me abreast of the progress while I waited. Let me know the other issues they found in addition to my initial requests. And then they used a service coupon on my service that I had forgot at home. I uses to come here before with a previous vehicle. But then I moved out of the area and was going to another dealer for service. They were good but East Coast is better and their prices are better!!!

"Great Service"

convenient service hours. in and out in a jiffy. friendly staff

"Excellent Service!!"

Excellent service, great professional staff. The best VW dealership in NJ and NY!!!

"Great Experience"

Buying process was excellent. Service guys are great. They really try to help you.

"Thank You!!"

I purchased a pre-owned VW Beetle at East Coast. The car is great and the Service Department is consistently thorough. From arriving to departing everyone does their job well. Always an enjoyable experience. THANK YOU!

"Thank You Service Department!"

Thank you Vinnie in Service. My car was immediately serviced and you honored my discount coupon. The wait time was short and my car was washed well.

"Free Loaner, Car Wash, Oil Change & Great Service"

Great customer service and free for life benefits cant be beat at East Coast Auto Mall!

"Great Service Experience"

Great service experience. Jim Smith runs a tight ship. I got the service appointment date that I wanted. The was ready when I wanted it to be done and I got phone call telling me that it was ready. I could not ask for anything more.

"Golf Tdi Service"

The service was done promptly. Everyone was courteous and friendly .

"Great Service, Understanding Sales"

My coolant light went on in traffic and I called and brought car right in. Keiff was extremely helpful, got my car in, and Fred arranged for a loaner (there were none available initially but Fred moved one through inspection and got it ready very quickly. ), Everyone made my day much easier, was very courteous and that makes such a difference. It was great to see that Vinnie is back, very happy about that! thanks again! Hope

"Excellent Service"

My car had a recall. I got an appointment the same day I called. Service was excellent. The waiting room has free WiFi which is great while one waits. The car was even washed before it was returned to my pleasant surprise. Very friendly and professional staff!

"Fantastic Service!"

The Service team at East Coast Auto is terriffic! The staff is friendly and accommodating and its easy to make a convenient appointment and theres never a challenge in getting a loaner car. And of course, most importantly, I am always satisfied with the quality of the work

"Exceptional Service"

Buying & maintaining my vehicle has been more than pleasant. Staff at service department are so well educated and helpful.

"Mrsmarie"

Although I just showed up with a problem on Monday, the car was checked by Kief. He took the time to look and identify the. I returned the next morning and the problem was solved. He could not do much for me on Monday because it was 5:000 PM and all service personnel in the garage had already left. Since the problem could wait another day, I returned on Tuesday.

"Great Service, Nice And Clean Facility"

I had a very nice experiene with the dealership. Team members were always helpful, even the individuals that I did not deal with directly.

"Customer Service Excellent"

Customer service treats you like a family member. Jim Smith at the desk is well informed about your car when you bring it in. The staff is pleasant. They keep you informed about the needed work, and update you to any thing found that may need to be done upon inspection of your car, with an explanation.

"Extremely Helpful & Honest Service Staff"

I am impressed with the staff, especially Keith, who work in the service department of East Coast VW. He always keeps me informed when work is being done on my, helps me get repairs covered under warranty, gets parts ordered as quick as possible and provides me with a free loaner car whenever possible.

"Fast & Honest Service"

The VW Service rep "Vinny" was very helpful and knowledgeable. He let me know up front what the costs would be and even told me some stuff that would be covered under warranty that I hadnt known. Overall I had a good experience and would come back again.

"Great Service And Always Reliable"

The service department is always willing to help and accomodate me whether my appointment is scheduled or an emergency.

"Great Service"

I did not buy my car here at East Coast but when I was looking to add a rear view camera to the car and found opposition at the dealer ship where I bought the car I decided to call East Coast. I spoke with Vinny Azzolini in service and now I have a new camera and new service department. Everything about my experience at East Coast was pleasant. I definitely recommend Vinny and his team.

"Mrsdoctor"

Have been with East Coast for my last 2 nissan leases. They have been terrific, accommodating, helpful and Jimmy is great. Diane K

"Love My Passat!"

I am really enjoying my new Passat as I did my previously leased VW which was a CC. The car looks great and the ride is smooth. East Coast VW was easy to deal with. All connected with the purchase were very friendly and helpful and the same applies to the service department. I would recommend anyone looking for a new car to try a VW and in particular, this dealership. Thanks East Coast.

"Consistently Satisfied"

This is my second lease and I have been very satisfied with both the sales & service teams.

"Great Job"

I find that you guys feel like family. Your attudies are woderful, very respectful, and caring.Thank you all so much.. Mrs. M. Bullock