Finance Auto in Hawthorne, CA Reviews

Finance Auto in Hawthorne, CA

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"Great Experience "

User

from Los Angeles, CA

Recommended? Yes

Purchased? Yes

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Great set of people working there car sells man Mike was great real down to earth just a cool guy makes you feel comfortable when shopping for a car

"False Advertising"

User

from Yucaipa, CA.

Recommended? No

Purchased? No

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This dealership is false advertising. I called ahead of time to verify they had the car I wanted and then drove over two hours to look at a car they had advertised. Well, when I got there they didnt have it. Asked them about another car I saw on their website and they didnt have that one either. Something very shady going on here. They tried to show me cars in a higher price range. Dont waste your time on this place.

"Customer Experience"

Karmil Karmil

from los angeles, california

Recommended? Yes

Purchased? Yes

04-13-2015

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i came in to browse cars & was greeted by Xavier with a warm welcome. He took the time to help me choose the right vehicle for my family. Mario took care of all the financial paperwork and was very friendly. overall i had a awesome experience, thank you!

Response from Finance Auto:

thank you for the 5 starts we hope to serve you and you referrals in the future as well

"Very Happy"

Karmil Karmil

from LOS ANGELES, CA

Recommended? Yes

Purchased? Yes

04-13-2015

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I WAS I AM VERY HAPPY WITH THE SERVICE I HAVE RECEIVED HERE AND EVERYONE WAS VERY HELPFUL AND MADE ME FEEL WELCOME. I AM VERY PLEASED

Response from Finance Auto:

thank you for the 5 starts we hope to serve you and you referrals in the future as well

"I Give Finance Auto 5 Stars!"

Karmil Karmil

from Los Angeles

Recommended? Yes

Purchased? Yes

04-13-2015

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Service is excellent, they go above and beyond to make sure that you are a happy, satisfied customer. I extremely satisfied with ,my experience. and I will recommend this place to everyone

Response from Finance Auto:

thank you for the 5 starts we hope to serve you and you referrals in the future as well

"Jimmy Was A Very Helpful"

Karmil Karmil

from LOS ANGELES, CA

Recommended? Yes

Purchased? Yes

04-13-2015

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JIMMY WAS A VERY HELPFUL FINANCE MANAGER AND I ENJOYED MY EXPERIENCE AND MY NEW CAR. THANK YOU JIMMY NEEDS A RAISE :)

Response from Finance Auto:

thank you for the 5 starts we hope to serve you and you referrals in the future as well

"Great Buy"

Karmil Karmil

from Ontario, Ca

Recommended? Yes

Purchased? Yes

05-30-2013

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This Dealer made it very easy to buy a car. karma worked with me to make sure i had all the paperwork lined up over the phone and when i came in one of the finance managers worked with me on the numbers, i test drove a couple cars in my budget and chose the 08 toyota corolla. great buy, great customer service, great financing for those with bad credit.

Response from Finance Auto:

thank you we always thrive to give the best service and cars to our customers

"Fake Ad!"

Karmil Karmil

from Los Angeles California

Recommended? No

Purchased? No

05-28-2013

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They put out fake ads to lure costumers in, they didnt want to give me any information about the car when I called, they said I had to go personally. Made me drive an hour to their dealership.

Response from Finance Auto:

Hello we do appreciate your business and your interest in one of our vehicles. We do carry an average of 300 cars weekly. the vehicles are not guaranteed to be here when you come in because they are subject to prior sale, and we cannot put a hold on the cars, how ever we are able to check if a vehicle is available at the time you contact us. if you are still interested in buying a cars, please give me a call my name is Karmil and I am the Customer Service Manager here at Finance Auto Sales. Thank you

"Fake Add"

Karmil Karmil

from Chicago,IL

Recommended? No

Purchased? No

05-03-2012

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"Its "SOLD" ,but we have other one on little high price...."

Response from Finance Auto:

our dealer ship carries hundreds of cars weekly, and inventory is constantly rotating, cars cannot be reserved and / put oh hold for customers which is the reason why when a customer calls for a car or visits our dealer ship and find the car sold, they assume the add was fake. Also you could have contacted us before our cars were updated. cars that are posted for sale could be sold at any moment and there is always a chance for a customer to call in and find that car not available, we are a huge dealer ship been around for over 20 years, and more than 50% of our customers get 2 and 3 and 4 cars with us. we apologies if a car your interested in have sold before you visited us or contacted us, which is why we carry hundreds of cars at a variety of price ranges to accommodate to you, and we offer some of the most flexible financing in California for people with poor, no, or good credit. often we also carry more than one of each model to make it easier on the customer to find a car they like. thank you

"Overall"

Karmil Karmil

from Los Angeles

Recommended? No

Purchased? No

05-28-2013

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They definitely put fake ads in the paper to try to get you down there and when you get there, the cars that they have arent even in the price range that you are looking for. They should be closed.

Response from Finance Auto:

Dear Mekaa, Im sure when you visited our dealer you would have been able to explore our three lots, with more than three hundred available for you to look at some discounted as low as $3000- $40,000. we do carry all cars from basic to luxury, our adds are not fake in fact our website uploads to cars.com daily, our car list is cleaned up on average weekly, and our cars are subject to prior sale given this is a car dealership and we are unable to hold these cars for customer just to come look at. we are no small dealer we are huge, with hundreds of cars, and many financing options for over 20 years. we have put thousands of people in cars based on what they can afford and 48% of them com back and get 2nd and 3rd cars from us. and any questions you can reach me Karmil. Thank you for your interest in one of our cars. have a blessed day

"Great Company!!"

Karmil Karmil

from Reseda, CA

Recommended? Yes

Purchased? Yes

05-28-2013

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i had no credit, and they still financed me, and i drove off with the car the next day. It was quick and easy and they did all the work. And very nice people, there are no rude pushy sellers there.

Response from Finance Auto:

We appreciate your business. thank you

"Shady"

Karmil Karmil

from los angeles, ca

Recommended? No

Purchased? No

05-28-2013

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when i went to this dealer first i was told the price was 7000 to finance an accord i wanted then it was a 15 minute drive to their other lot .... test drove it back ... it was in horrible condition.... then when i wanted to check it out they rushed me and told me to go inside it turned out 10000

Response from Finance Auto:

we are no shady business ZEROREQUIEM009. our disclosure states in clear letters that online prices are cash only or out side financing, and if you need in house financing then it would be the sticker price on the cars. thank you for your interest in one of our cars, and we would appreciate it if you are to remove this comment.

"Fake Ads"

Karmil Karmil

from Santa Barbara

Recommended? No

Purchased? No

05-28-2013

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The have been trying to sell cars at good prices that have been "recently sold" just to get you on the phone..

Response from Finance Auto:

Hello we do appreciate your business and your interest in one of our vehicles. We do carry an average of 300 cars weekly. the vehicles are not guaranteed to be here when you come in because they are subject to prior sale, if you want some thing we dont have you can speak with our general manager and he would be more than happy to check if it is possible to order that car for you, and unfortunatly we cannot put a hold on the cars just for the customers to come look at, how ever we are able to check if a vehicle is available at the time you contact us over the phone, most of the time if you come on the same day you called us the car would be here, but if you come in a week or so later wich is the case with alot of our customer then yes the car has a high chance of getting sold. if you are still interested in buying a cars, please give me a call my name is Karmil and I am the Customer Service Manager here at Finance Auto Sales. Thank you