"I Love Cerritos Nissan!!!!"
Always a great experience with Nissan. I love the waiting room while my car gets serviced. Its so relaxing.
"I Love Their Service Coupons On Their Website"
I make sure to check their website for coupons to save on my maintenance for my Altima. Its easy to make my appointment online, and I can plug in my lab top to get some work done while I wait. Free coffee, snacks and water too!
"Beautiful New Store"
Love the modern and bright new facility. Snacks, water and coffee available while you wait. Plenty of plug ins to charge your computer or phone. Friendly and helpful staff!
"Complimentary Service"
Bought 2014 Nissan Rogue, brought in for oil change with Mary Anne. First oil change is complimentary. I was referred here by a friend.
"Peter Chavez Thorough And Polite"
Customer since 2015. I bring my 2015 Altima for regular maintenance. I like the convenience of early appointments.
"You Can See Them Working On Your Car As You Wait."
Kid friendly zone. Much improved waiting area with comfortable seating. This is our sixth time here, please keep sending us coupons via email or mail. Highly recommend to our friends.
"Great Dealership, Fantastic Car Buying Experience."
Great dealership, fantastic car buying experience.
"Excellent Buying Experience At Cerritos Nissan!"
I have been looking for months, for "just the right deal" and finally found it on a sunny Saturday morning. I called, the car was still available, two were, at that price. When I got there, the white one was gone, but the black one was still available. I test drove it, filled out the paperwork, and my salesman and the sales manager were able to instead, find me a white one just like the one that was sold before I got there, and gave me the best possible outcome I could have hoped for! They bent over backwards and looked for quite a while for the right car to make me happy, and made a deal and a price and financing that made me happy. They fed me hotdogs from the barbecue out front, supplied cold bottled water because it was a warm day. I drove out of there completely happy with my whole experience, the price, the car, the financing, all of it. I have been driving the car for more than a week, and still in love with it. The mileage is noticeably better than the number posted on the window sticker, but maybe I am just a thrifty driver LOL. There is not one scratch, smudge, whistle, rattle, buzz or smell that I am able to tell. It is a GOOD CAR. Everyone there was very courteous, helpful, and sincere. THANK YOU CERRITOS NISSAN! You ROCK!!!
"Do Not Believe The Hype .."
After buying a "used" car I used quotations since I keep hearing that as an excused for having it for six months and things are going wrong with the car and thats all they can say. When buying a car here make sure to ask what exactly was done to make the car "certified" to sell and show you proof of the work done because if you do not purchase their extended coverage that should be explained when things start happening they will no longer help you or feel they have done anything wrong because it was "certified".I am truly disappointed ever coming here and thinking I was making a smart purchase since there well known guess this is a lesson learned .
"Live And Learn"
They sold me the car a few things were missing and it was no problem to order but they didnt gas it up cause it was used, and the starter was not working well i took it back 3x till the manager said to fix it all is good now but before you sell a car they should let you know all they did to it. The sales guy was very cocky and unhelpful after he made his sale it seemed like they didnt care and told me i was stuck with the car even though they sold it not 100% ¿ only positiveness was Gus and Evelyn the people in the service dept.
"Pleasant Visit & Test Drive Experience"
Went looking online for a NV3500 Passenger van & Mr. Baker called back the next day to check in with my progress. The wife & I stopped in during our lunch hour & Mr. Baker was availalbe to take us out on a test drive & provide many details on the NV. He appeared to be very knowledge on the van. At the end we decided to hold off on the NV purchase but I would definetly give Mr.Baker an opportunity if we circle back to the NV.
"Bad Impression!"
I was seeking information about the warrantee on my Nissan battery that had gone bad. The woman that answered the phone was not friendly or helpful. She said that she would have someone from their auto service and repair contact me by phone. I never received the call. I am assuming when their sales personnel is trying to sell you a car, they have to be extra nice. However, when you are having trouble with a previously purchased Nissan, whether it be at this location or another dealer, they seem not to be interested.
"Great Buying Experience "
Bought a Leaf here and ended up meeting 1/2 of the staff. Sales guys (Jorge, Shon, Kentucky, Jose and Shant) are very welcoming, friendly and knowledgeable. If they couldnt answer a question, they knew someone that could. Finance manager, Omar, is amazing at his job. The General managers (Pat and Jeff) are nice, friendly and not bossy as one can expect from a large volume dealer. But the "icing on the cake" is Karen, Customer Relations manager. She is caring, personable and made this the most pleasant car-buying experience ever. Ive worked in car sales before and I wish I had such great people on my team. Service team is great too. Everyone at Cerritos Nissan deserves top accolades. We are looking for another car and will definitely shop here first. A lengthy review, but they deserve it...
"Great Service"
The guys were very helpful and accomodating!!! And we love the car!!
"Alfredo Sales Consultant Was Grear"
He gave me the utmost attention and the sales manager got me a great deal 5 stars all the way E the service
