Maplecrest Ford in Mendham, NJ

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"Great Buying Experience"


User

from Woodland Park, NJ

Recommended? Yes

Purchased? Yes


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Wonderful experience. Salesman Frank and financing person (Debra) could not have been nicer or more professional. Didnt have to play the "Let me go ask the Sales MGR." back and forth game. One we agreed on price, Frank took me out to the car, paired my phone, showed me how to operate all the features, etc. I have not had a salesperson do that in a long, long time. Picked this dealer because of online reviews. Highly recommended.

"Excellent"


Maplecrest Ford, Inc. (01765)

from Mendham ,NJ

Recommended? Yes

Purchased? Yes

09-21-2017


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This was my 2nd vehicle purchase in 2 years. James was actually working with me on a Sunday when the dealership wasnt even open. Great dealership from top to botrom.

Response from Maplecrest Ford:

Dear Brandon, Our Staff works hard to go the extra-mile for our guests! And we are glad you noticed. Thank you for your purchase and the 5 star review here on Cars.com. Drive safe and hope to see you soon. Best, Marla Keenan BDC Manager

"Worth The Trip"


User

from Fair Lawn, NJ

Recommended? Yes

Purchased? Yes


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I have purchased 2 cars from Maplecrest Ford. One in 2013, and one in 2015. The people are so friendly and helpfull. I know I can call service, and speak to Will; Mike; jim, about any question I might have, let alone making a service appointment. Their techs are so knowledgeable. When they work on your car they come out to talk to you if they find a problem, and explain it in ENGLISH, not AUTOISE.

"Good Service At Mendham Ford"


User

from Mendham , NJ

Recommended? Yes

Purchased? Yes


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Prompt, professional service at a fair price. Will and Jim at the desk are very helpful. Jerry in the shop is excellent.

"Maplecrest Ford Mendham, Nj"


User

from Gladstone, NJ

Recommended? Yes

Purchased? Yes


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The sale went without a hitch all good. The sales and service at this facility are the best. Did not run into one person who was not friendly and helpful.

"Service Review"


User

from Stillwater, NJ

Recommended? Yes

Purchased? Yes


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This is the only place that I would take my truck for service. Will and Mike are friendly and very knowledgeable, and explain everything in easy to understand terms.

"Easy Breezy Purchase Of My King Ranch Truck......"


User

from Washington , DC

Recommended? Yes

Purchased? Yes


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I was greeted with a phone call by Rich Colazzo in Sales quickly. He took great care of me during the whole process and got me all the documents/service records/Carfax ,etc that I requested. He made the car buying experience fun and stress free. He even helped me coordinate getting insurance on my new F-150. I was in and outta the dealership in 30 minutes. When I drove in from outta state he had the truck in excellent shape, clean and detailed, temp tag already installed. We completed the test drive, went thru the business office for paperwork and I was on the road home quickly. You cant get that level of service at most dealers. Highly recommend A+++++

"Great Service At Maplecrest Ford, Mendham"


User

from Chester, NJ

Recommended? Yes

Purchased? Yes


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Will at Maplecrestcrest Ford is an outstanding Service Writer, and their mechanics and Service Manager Don Duncan are all top notch.

"Great Experience"


User

from Clifton, NJ

Recommended? Yes

Purchased? Yes


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My experience was amazing at maplecrest Mendham nj..

"Maplecrest Ford"


User

from Mendham, NJ

Recommended? Yes

Purchased? Yes


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I brought the car in for my first oil change and asked for a favor. I hadnt been able to figure out how to set up my garage door opener and needed help. They sent a very nice young man to the house and he set up the opener for me. He was both helpful and polite. They didnt need to do that for me, but they did.

"Ford Escape"


Maplecrest Ford, Inc. (01765)

from Far Hills, nj

Recommended? Yes

Purchased? Yes

06-30-2017


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As rated, the experience left nothing to be desired or improved

Response from Maplecrest Ford:

Bernadette, Thank you for the 5 star review and for the recommendation! I hope you are enjoying your new 2017 Ford Escape. Have a wonderful summer. Best, Marla Business Development Manager

"Ford Fusion"


User

from Bernardsville, NJ

Recommended? Yes

Purchased? Yes


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My experience has always been very pleasant and I have always dealt with very polite and very nice people who seem to know what they are doing and are responsive to any question I might have.

"Maplecrest -- Great Service !!!!"


Maplecrest Ford, Inc. (01765)

from Denville, NJ

Recommended? Yes

Purchased? Yes

06-06-2017


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Vehicle was serviced in a timely and professional manner. Timely and accurate interchange between the service personnel and myself. New Subject -- what is this great push from corporate Ford and the local dealerships to get me to sell my vehicle. It only has 105 k miles and is just now broken in

Response from Maplecrest Ford:

Jack, our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. Our team is dedicated to providing top-quality service, and were so happy to hear that your experience reflected this.

"Maplecrest Ford"


Maplecrest Ford, Inc. (01765)

from Morristown, NJ

Recommended? Yes

Purchased? Yes

06-06-2017


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No pressure car buying experience. Professional and courteous staff all around.

Response from Maplecrest Ford:

Thank you for taking the time to leave us your response to our Staffs outstanding customer service! We hope to be of service to you again! Take care!

"2016 Expedition"


User

from Clark ,NJ

Recommended? Yes

Purchased? Yes


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Great experience truck is even better than expected. Would use for next car .

"Purchase 2011 Bmw Convertible"


Maplecrest Ford, Inc. (01765)

from Stanhope, NJ

Recommended? Yes

Purchased? Yes

05-31-2017


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I wanted to take a minute to rate my recent experience at Maplecrest Ford. My salesman was Chuck Countryman. As you can see, I rated him and my experience 5 stars!! This was a very smooth process from beginning to end. I would also like to give Chuck high praise. He was extremely genuine, as well as a true professional . His experience in auto sales was far superior than other salesmen that Ive spoken with. At no time was he pushy or forceful. I felt relaxed and there was no undue pressure. Thank you Chuck, and MapleCrest Ford!!! We LOVE our car!!

Response from Maplecrest Ford:

Daria, thank you for your kind words and congratulations on your new vehicle! Please let us know if there is ever anything else we can do for you! Safe travels!

"Maplecrest Ford, Mendham, Nj"


User

from Far Hills, NJ

Recommended? Yes

Purchased? Yes


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Everyone with whom I came into contact was most courteous and accommodating.

"Excellent Service"


User

from Mendham, NJ

Recommended? Yes

Purchased? Yes


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My buying experience was outstanding. The service department is fantastic, I love my Ford Escape and the service Maplecrest Ford provides.

"Used Car Purchase At Maplecrest Ford"


User

from north merrick, ny

Recommended? Yes

Purchased? Yes


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I was completely satisfied with my recent purchase at Maplecrest Ford. They were professional & honest.

"Maplecresr"


Maplecrest Ford, Inc. (01765)

from Mendham, NJ

Recommended? Yes

Purchased? Yes

05-08-2017


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Best part of service is the manager ,Jim Kane Jim does a great job. Knows the business and how to deal with the customers

Response from Maplecrest Ford:

Vincent, thanks for the great star-rating! At Maplecrest Ford of Mendham, we value our customers and we look forward to seeing you on your next visit. Take care!

"My 2017 Mustang Gt"


User

from butler,nj

Recommended? Yes

Purchased? Yes


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everything about buying a car from maplecrest ford was great!

"Service For 2016 Expedition"


User

from Rockaway, NJ

Recommended? Yes

Purchased? Yes


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Service at Maplecrest is always a stress-free, pleasant experience.

"Emergency Brake Repair"


User

from Morristown, NJ

Recommended? Yes

Purchased? Yes


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Brake repair was completed within 24 hours of dropping the F-150 off without an appointment, thanks so much!

"Car Service"


User

from hackettstown,nj

Recommended? Yes

Purchased? Yes


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Just the way it is supposed to be... No surprises just honest service...

"Great Local Gem"


Maplecrest Ford, Inc. (01765)

from Vernon, nj

Recommended? Yes

Purchased? Yes

03-14-2017


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Maplecrest Ford feels like your local car dealership. No high pressure salesmen like the big automall. My sales consultant Frank went above and beyond and David helped finalize everything with no surprises.

Response from Maplecrest Ford:

Stephen, thank you for writing this fantastic review and giving our dealership such a high star rating! Thank you so much for being one of our valued guests and we look forward to your next visit!

"Great Dealership"


Maplecrest Ford, Inc. (01765)

from Pleasantville NY

Recommended? Yes

Purchased? Yes

03-05-2017


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Bought a 2015 Ford Transit last November. We had a smooth transaction and lots of help from Rich.

Response from Maplecrest Ford:

Were pleased to hear everything was completed to your satisfaction! Thanks again for your business! Take care!

"Repair Service"


User

from Basking Ridge, NJ

Recommended? Yes

Purchased? Yes


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Excellent and timely performance! Thanks. Perfect and friendly service

"Fantastic"


User

from westfield, nj

Recommended? Yes

Purchased? No


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the service was fantastic from top to bottom. the attention to detail and customer service is great

"Good Neighbor."


User

from Mendham, NJ

Recommended? Yes

Purchased? No


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Helpful, accommodating service staff. A good experience.

"Service Evaluation"


User

from chester, nj

Recommended? Yes

Purchased? No


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Had to cancel and re-arrange an oil change. It was done expeditiously, no fuss, no problem.

"Best Car Dealer Service Ever!!"


User

from Montclair, NJ

Recommended? Yes

Purchased? Yes


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It is always a pleasure to do business with Maplecrest of Mendhams service department. Confident, knowledgable, courteous... and the car is always ready at the time that they originally estimate. Cant say enough good things about them.

"Maplecrest Ford A+"


Maplecrest Ford, Inc. (01765)

from Middlesex, NJ

Recommended? Yes

Purchased? Yes

02-08-2017


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Fast Service, Friendly Staff, Free WiFi, made waiting for oil cahnge a breeze.

Response from Maplecrest Ford:

Thank you for taking the time to leave us your response to our Staffs outstanding customer service, Adam! We hope to be of service to you again! Take care!

"Love Them!"


User

from Basking ridge, nj

Recommended? Yes

Purchased? Yes


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It was amazing everyone is super helpful! I would recommend everyone to go to them!

"Service Appointment"


User

from Chester, NJ

Recommended? Yes

Purchased? No


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I went to have my navigation system reset. The service was excellent. The staff was very courteous. Thanks.

"Good Job"


User

from Denville, NJ

Recommended? Yes

Purchased? Yes


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Diagnosed problems, Explained problem, Recommended fixes and provided estimated costs, Made fixes on time and at estimated cost, Explained every step of the process GOOD JOB

"Best Nj Ford Dealer"


Maplecrest Ford, Inc. (01765)

from Bedminster, NJ

Recommended? Yes

Purchased? Yes

01-18-2017


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Service staff was fast, attentive and welcoming. Service prices are close to any competitor and its at a dealer so you cant beat that.

Response from Maplecrest Ford:

Our Staff works hard to go the extra-mile for our valued guests, Carson! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

"Service On My Taurus"


User

from Hackettstown, NJ

Recommended? Yes

Purchased? Yes


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As always, excellent service both by the front desk and the tech that worked on the car. Maple Crest provides the best follow through service of any Ford dealer that I have used in New Jersey.

"Marla Is Awesome!"


User

from mendham, nj

Recommended? Yes

Purchased? Yes


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Marla at the dealership is an absolute pleasure to work with! Thanks Marla!

"2017 Explorer"


Maplecrest Ford, Inc. (01765)

from Roxbury, NJ

Recommended? Yes

Purchased? Yes

01-10-2017


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Third time dealing with Brian at Maplecrest and we always leave completely satisfied. Highly recommend stopping in

Response from Maplecrest Ford:

Chris, thank you for writing this fantastic review and giving our dealership such a high star rating. It is wonderful to hear Brian has taken such great care of you and youve been completely satisfied with your experiences at our location. We appreciate your recommendation and hope to see you here again!

"Car Owner"


User

from Hillsborough, NJ

Recommended? Yes

Purchased? Yes


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Very positive experience dealing with both their Sales and Service departments.

"Awesome Tech"


Maplecrest Ford, Inc. (01765)

from Mendham, NJ

Recommended? Yes

Purchased? Yes

01-04-2017


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Had a great phone call direct with the tech who was working on the car and he simply explained everything he recommended be done. Very impressed!

Response from Maplecrest Ford:

We appreciate your feedback of our Staffs outstanding service! We hope to be of service to you again! Take care!

"Mendham Ford"


User

from Mendham, NJ

Recommended? Yes

Purchased? Yes


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Very polite counter service. Thorough mechanic who explained services. Excellent experience.

"F-150 Service"


Maplecrest Ford, Inc. (01765)

from Morristown ,NJ

Recommended? Yes

Purchased? Yes

12-08-2016


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Outstanding Service great team of professionals . Punctual with repairs .

Response from Maplecrest Ford:

Thank you for your wonderful response to the quality of service our Staff provides, Paul! Please let us know if there is ever anything else we can do for you! Safe travels!

"Ford C-max Service"


User

from Middlesex, NJ

Recommended? Yes

Purchased? Yes


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The staff at this facility are courteous, friendly, knowledgeable and finish service in a timely manner. I would recommend this place to everyone.

"An Enjoyable Car Buying Experience"


User

from Berkeley Heights, NJ

Recommended? Yes

Purchased? Yes


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My 2013 Escape had its transmission blow. I had it towed to another Ford dealer that turned out to be extremely difficult to deal with. Rather than replace the i transmission, I was looking to buy a new Escape and needed to do it quickly. I found Maplecrest online and immediately was put in touch was Marla. She helped me find a couple models in stock that were what I was looking for. She sent me a credit app right away to help speed up the process. Then she arranged for me to meet with Mickey who was well aware of my situation when I came in. The finance manager explained the whole process and didnt waste my time playing games with pricing. He gave me the best price up front and worked with me to get me the best price quickly. Once we agreed on price, the paperwork and delivery process was quick and efficient. Mickey gave a great tutorial on the vehicle and all of its features and then I was on my way. Although Maplecrest is not the closest Ford dealer to where I live, I will be a very loyal customer hopefully for years to come.

"Great Experience"


Marla Keenan

from Chester, NJ

Recommended? Yes

Purchased? Yes

11-03-2016


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I have been a customer of Maplecrest for five years, and Ive never had a bad experience. I have purchased two vehicles for myself and over 10 for my employer. I even recommended two of my sons.

Response from Maplecrest Ford:

Thank you Eileen for the 5 star rating today here on Cars.com! We appreciate your business and kind words very much. See you soon and drive safe!!!

"Very Happy With The Whole Over All Experience"


Marla Keenan

from Flanders NJ

Recommended? Yes

Purchased? Yes

10-12-2016


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I was very happy with the whole experience from start to finish. The salesman James Skuraton was very nice to deal with. He wasnt a pushy salesman and he gave me a great deal on my trade along with the new purchase of my Expedition. Everyone at that dealership is very nice. Ive had my truck serviced there as well and always had great experiences with them. I would recommend them to anyone looking to buy a new or used vehicle .

Response from Maplecrest Ford:

Dawn, Thank you so much for taking the time out of your busy day to review James and Maplecrest Ford of Mendham. We are always here for emergencies and any help you need. See you soon and drive safe in your new Ford Expedition!

"Maplecrest Ford Review"


User

from Mendham, NJ

Recommended? Yes

Purchased? Yes


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James Skuraton was very helpful without being pushy the two times we came to look at the Explorers and then helped us find the car we wanted.

"2002 Corvette"


User

from Monroe Township, NJ

Recommended? Yes

Purchased? Yes


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Even though it is a Ford Dealership and we bought a Chevy Corvette ...James was very friendly and helpful...no pressure. We love the Vette...found it online and was worth the 1 hr ride to check it out!!

"Maplecrest Ford"


User

from Mendham, NJ 07945

Recommended? Yes

Purchased? Yes


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Our salesman, James Skuraton, was very professional and friendly. The car was ready at its designated time and all paperwork was explained in a simple easy way.

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