"Fantastic"

Fantastic service all across the board. I highly recommend Keys - youre at the right and best place!

"Great Repair Work"

Paul went thoroughly exhausted all of the options available for my car and kept me updates in a timely but nonintrusive manner. Had the repair performed extremely quick and at a great price.

"Recall Issue"

I found the Service Department to be run very efficiently and also all the people I dealt with very courteous. They were more than helpful in correcting an issue that was done at another local dealership incorrectly. I feel confident in bringing my vehicle here.

"Oil Change + Multipoint Inspection"

Been a Hyundai customer for 12 years. Never had any problems with any of its service centers.

"Great Experience"

Great service. The employees are very professional and the location is quite nice.

"Great Service And Great Deal!"

My wife and I were looking for a new 2017 Sonata at Keyes Hyundai. We were greeted by Bobby Hooker who showed us the different Sonata models and how they were different from one another. We found the perfect car in the Sonata Sport. Bobby sat down with us and offered us a great deal that we could not refuse. After completing the paperwork and doing a final inspection of our new car, Bobby pointed out some scratches that needed to be repaired. The car was taken to a professional body shop that fixed and eliminated the scratches perfectly. We appreciate the buying experience and the customer service that Bobby provided us. The car was at the body shop for 2 weeks and we were provided a rental car at no charge while the car was being repaired. We thank Bobby Hooker for his dedication to customers like us.

"Great Experience"

I went in to test drive a Genesis. Everyone I encountered at Keyes Hyundai was friendly and accommodating. The sales staff is nice, straightforward, and really willing to work to make a deal. I was very impressed with how comfortable I felt with the sales staff. I didnt have to suffer any negative selling of other cars I was considering or pushy sales tactics. They were just honest and looking for the best way to get me in that Genesis.

"Its Just The Beginning"

So far so good. They didnt disrespect me because ima female and showed up alone. Didnt treat me as someone who is dumb and easily fooled.

"Excellent Service"

I came into this dealership for a service repair on my current vehicle and ended up purchasing a new vehicle. I was very happy with the service I feel like they went above and beyond for me and provided the best deal on the best customer service Ive had.

"In And Out In 2 Hours Buying A Used Car"

If you are using your own financing (like CUDL) or buying with cash, then this is the fastest car buying experience you will have in this facility. There is hardly any room for disagreement as the prices are almost central california level, and yet you dont have to drive there to pick up the car.

"Great Service And Got A Good Deal As Well!"

Priced the car with many dealers in Los Angeles and got a better deal with Keyes.

"Great Place To Shop For Cars!"

Came to just look, Farid was awesome, I felt no pressure from him. Told him exactly what I need, test drove 3 cars, told him what Id like to pay on a monthly basis and he made it happen! Straight forward and totally worked with me....Brook in Finance explained everything in plain English....Im very happy!

"Car Shopping"

I had decided on a Hyundai Sonata. Saw one on line at Keyes for the right price, and drove it away that day. Keyes even sprung for a months insurance when I had trouble over the phone getting it done.

"Car Shopping"

I had decided on a Hyundai Sonata. Saw one on line at Keyes for the right price, and drove it away that day. Keyes even sprung for a months insurance when I had trouble over the phone getting it done.

"Car Shopping"

I had decided on a Hyundai Sonata. Saw one on line at Keyes for the right price, and drove it away that day. Keyes even sprung for a months insurance when I had trouble over the phone getting it done.

"Car Shopping"

I had decided on a Hyundai Sonata. Saw one on line at Keyes for the right price, and drove it away that day. Keyes even sprung for a months insurance when I had trouble over the phone getting it done.

"Car Shopping"

I had decided on a Hyundai Sonata. Saw one on line at Keyes for the right price, and drove it away that day. Keyes even sprung for a months insurance when I had trouble over the phone getting it done.

"Purchasing A New Battery!"

I was very please with the service. The employees are very attentive with the customers. Although, it took more than two hours for my battery to get replaced, the customer service person made sure to keep me regularly updated about the status of my vehicle.

"Service For My Hyundai Tucson Limited Went Well."

Always a pleasure to take my car for service at Keyes van Nuys. Its a pleasant experience.

"Service Center"

Excellent service. Purchased car about 1 year ago and the sale went very smooth and fast. Have been servicing my car since then at this location and each time the customer service is great!

"Jimmy Molina Service Adviser"

Jimmy was very helpful to resolve the problem with my car performing good Thanks for his approach to repair my car

"Car Emergency"

I had had my cars oil change and basic fluids serviced at the quick place in Woodland Hills on Topanga Canyon Blvd a few weeks earlier. On Wednesday when I was driving my Veloster, the engine was making deep strange, running hard sounds. I could not keep up with other cars on Coldwater Canyon. I drove straight to Keyes. Eddie lifted the hood and quickly we noticed where the previous company had loosened my air intake hose and it was disconnected and a photo was taken. Eddie was kind and knowledgeable!

"Car Service Is Excellent ! David Cohan Is The Best"

Great customer a service experience , even the servicehours of operation is done once you need service they will help you. Thank you David Cohan and all other staff!

"All Round Great Service!"

no one wants to deal with servicing their car, but Keyes Hyundai goes out of its way to make it as expeditious as possible. Also everyone is helpful, friendly and low key at the same time. really appreciated.

"Solid Service Department"

Have had very positive experiences at Keyes Hyundai. The service advisors I have worked with are very attentive and thorough, good-natured, always follow up on calls, and now they provide a complimentary Lyft to your destination, which is a great service for customers. I had an excellent experience with my most recent service advisor, Jimmy.

"Service Dept."

Eddie in the service area was the best. He did everything I asked in atimely manner and with a smile.

"Very Satisfied"

Went in to buy the Ioniq and Carlo and Ruby helped me out The car I wanted wasnt available with tech options but got a good price on model they had Very easy process and not stressful

"Nice Guys"

Everything was very friendly and quickly. The guy was helpfully. I will go back again.

"Excellent Experience Different From Other Dealers"

Got to run around all over town finally went to Van Nuys keyes hydai. Theyre all very truthful about the pricing and the service was excellent.

"Thanks Mike!!"

Very Happy thank you Mike!! You were very helpful and I appreciate it!! See you for the 60k mile car service!!

"A Enjoyable Experience"

I wanted to trade in my Bentley for a G90 After test driving the Genesis G90 and being very content with that experience, Jason their internet manager proceeded along with another sales manager to make a deal with me Once that was done I went in to the Finance lady and proceeded to complete the deal. Drove of in my new gleaming black and beige combo and was thrilled. Was cleaning the car and noticed a couple of nuts missing on two types to prevent the Tyra losing pressure. Called Jason and he was very responsive and will mail the two missing items to me. Highly recommend this dealership and ask for Jason.

"Love The Service"

Johnathan Hughs is a great service person! He helped me with all that I needed!

"Always Reliable"

Whether replacing my engine under warranty or a simple oil change, costs and time to complete are always estimated correctly. Very comfortable waiting area, including coffee and apples.

"Always Reliable"

Whether replacing my engine under warranty or a simple oil change, costs and time to complete are always estimated correctly. Very comfortable waiting area, including coffee and apples.

"My New Car Is Sparkling"

I love my new car, Ruby and Steven were both awesome. I got it within the price range that I wanted so everyones happy.

"Jonathan Hughes Does An Amazing Job"

Efficient prompt, organized , clear, and competitive pricing

"Service"

Absolutely great service and very efficient. Johnathon Hughes iCustomer service rep was great; professional; caring; and very helpful. Great experience over all.

"Excellent And Very Helpful Salemen"

Jay was an excellent salesman and was very helpful. He went above any beyond to make us feel comfortable and confident in the decision making process. Im honestly not thrilled with how much were paying for the lease on our car, but that may be more the fault of Hyundai than the staff at this location. Jays manager kept saying things like "its difficult for us to get you the best deal since youre a first time buyer", but the financing specialist (and the paperwork itself) said I was within the Tier 1 bracket and qualified for the best rates.

"Great People, Great Cars, Great Experience"

start to finish, these guys made the process easy and i would recommend them to everyone.

"Volester Turbo"

Thank you to Reba for finding the right car for me. She was a true professional and made the process quick and easy. Thank you

"Great Place To Buy A Used Car"

came in jason helped me out right away found the car that i saw on line we drove it car was clean got me out in 2 hrs which was great thank you keyes

"Poor Cusomer Service"

I purchased a pre-owned Veloster in January. The sales experience was on par with any car buying experience (back and forth for hours but finally got a decent deal). This review is for my recent visit to service. I have had the car just under 4 months and the tint on the rear window has developed large "finger bubbles" I took it to a tint shop to get the front windows done and asked if they could somehow "fix" the bubbles. Tint shop guy stated that it was not "fixable" and would be ~$100 to replace. He suggested that since I had the car for such a short time that I take it to the dealership which I did today. The service rep took a look at it and stated that he could have one of the detail guys pull it off. I was waiting for him to finish his sentence so I finished for him..."and replace it, right?" He said almost smugly, "No, theyre not going to replace it, its aftermarket." OK - Im not an idiot, I fully understand that its aftermarket and technically, they probably have no liability here. However, being one the most expensive investments people make and as a gesture of good customer service, I certainly expected more than this guys apathetic attitude.

"Unbelievable"

I came in shopping for a used car with my daughter about 6 months ago. We were in an accident where we totaled our brand new Camry. Originally I wanted to go back to Toyota but my daughter did some research on a couple Hyundai models and we liked the fact that it has 10 years of warranty and honestly I hate the over aggresive copy cat lexus styling that the newer Toyotas have. Long story short, we were greeted by Steve Chung who was our product specialist. He was well informed and so patient with us. We test drove 4 cars before I picked out a 2014 Hyundai Sonata with the limited edition package. He even called me on my birthday to offer a free carwash. I brought my husband with me and when I got to the dealership I found out that Steve was promoted to the internet fleet department! Congratulations! Anyway my husband ended up leasing a 2014 Santa Fe. Steve had us in and out of the dealership in under 1 hour. Amazing. My family will never buy a car outside of Keyes Hyundai ever. Thank you Steve!

"Moe S. / Keyes Hyundai"

I just purchased a 14 Sonata from Moe S. Great sales guy...did everything via email the night before actually purchasing. He had the car washed and was in and out of the place just after an hour. I got what I wanted and appreciated the research / paperwork he did the night before, after traditional working hours. I recommend him to help with the purchase of a Hyundai. He is motivated and respectful at the same time.

"Brian A"

Vanessa was awesome and I was lucky to be her very first customer! Shes great, the experience was great, and with the help of Richard it was an amazingly east experience

"Frank C"

01-29-2013

great customer experience, i will definitley come back for service and buying another car in the future

"Keyes Hyundai On Van Nyus"

01-29-2013

I had a good buying experience at Keyes Hyundai On Van Nuys & my sales person, Manny made it so easy. He answered all of MY questions and more. I went in telling them my experience with Hardin Hyundai...which was not good. People there dont go the extra mile to help you & I feel that Manny and his crew did GREAT job. Thanks everyone & Im loving the car!

"Sonata Purchase"

01-31-2013

This was by far the best car buying experience Ive ever had. No locking you in a room until you would pay anything for the car just to go home. Superior customer service, no pushing papers with numbers across the room until you had now idea what you were paying for, comfortable areas to wait in and the sales people came back often to update you on where you were with the process. I would recommend highly and still cant believe how easy it was.

"Great Customer Service"

01-31-2013

About two years ago I went car shopping with my girlfriend. I suggested she look at the Hyundai Sonata. We went to Keyes Hyundai in Van Nuys and test drove the Sonata. Our salesman Oscar Quinonez was so thorough explaining the features, safety and performance that I was sold on the car. I wasnt ready at that time to switch cars, but two years later December 1st I purchased my Sonata Hybrid from Oscar Quinonez. My car buying experience was hassle free - he got me a great deal - the color and features I wanted. And I left the dealership with a full tank of gas. Thx Oscar If you are in the market for a great automobile check out the Sonata and if you want a great salesman to take care of you, please see FYI - Goodbye BMW hello Sonata Hybrid - I love my new car.

"Great People, Great Service"

01-31-2013

I came here because a friend referred me to the folks at Keyes. I am always sceptical abut dealerships, however, the entire experience at Keyes Hyundai was incredible. Never thought i would laugh so much at a dealership. It was really a great buying experience... from beginning to end. From the sales person, to the internet sales manager, the GM and even the Finance guy... Yes, the finance guy. Great team and an amazing deal! Run, dont walk to Keyes Hyundai!!!