Peter Pan BMW in San Mateo, CA

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"Great Buying Experience!"


User

from Belmont, CA

Recommended? Yes

Purchased? Yes


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I worked Adam Locke at Peter Pan BMW. From ordering all the way to purchasing, Adam was great. He was super responsive with my questions and when it came to purchase time, both he and the dealership were very honest and straight forward. In fact, I got in and out in about an hour! I would definitely recommend Adam and Peter Pan if youre itching for a new ride!

"Buy From Adam!"


User

from Foster City, CA

Recommended? Yes

Purchased? Yes


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Best and most efficient car buying process Ive ever had. Adam Locke was the difference maker here. He made the process smooth, quick and pleasant. He communicated frequently and effectively, keeping me updated every step of the way. Adam spent considerable time helping me find the car I wanted. I couldn’t be more pleased!

"Peter Pan Bmw"


User

from San Mateo, CA

Recommended? Yes

Purchased? Yes


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I had a great experience with Peter Pan BMW. Eugene Massalitin was my Sales/Lease Advisor. I talked to him over the phone to let him know what I was looking for, and he sent a quote via email within a few minutes. The quote was very reasonable, and I was able to lock down a car at that moment. The car needed to be shipped from SoCal, so it took about a week to deliver. Eugene called me and told me the car was ready for pick up. I came down to the dealership and they had a technician go with me on a test drive to show me all of the features of the car. I came back to process paperwork, and was out of there in an hour. The process was seamless, and the people working there were extremely nice and helpful. I couldn’t ask for a better experience. I’d highly recommend anyone looking for a BMW to go to Peter Pan, and ask for Eugene.

"2nd Bmw From Peter Pan"


User

from San Mateo, California

Recommended? Yes

Purchased? Yes


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I just leased my 2nd BMW from Peter Pan. I drove all the way from Walnut Creek to San Mateo due to a few reasons that would make your new car shopping experience as smooth as it can get: unbeatable price, great service and time efficiency from completing a lease return to getting into a new lease. Thank you Eugene Masalitin!

"Great Car Buying Experience Thanks Eugene."


User

from Redwood City, CA

Recommended? Yes

Purchased? Yes


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I recently leased a new BMW 530i with Eugene Masalitin at Peter Pan. It was my second time doing so with Eugene. It was a great buying experience both times, and I highly recommend asking for Eugene next time youre at Peter Pan. He got me a great deal, and because I was on a tight schedule, he managed to get me in, test drive, and get me out of there with a new car in less than 2 hours.

"Best Car Buying/leasing Experience With Eugene"


User

from Sunnyvale, CA

Recommended? Yes

Purchased? Yes


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In all my years of buying or leasing cars, I have to say Eugene was the most straightforward and honest advisor. I drove significantly farther than my local BMW dealers just to work with Eugene at Peter Pan BMW. He truly was an advisor and not a sales guy. He was also empowered to make the best deal possible. Thank you Eugene!

"Outstanding Experience With Eugene Masalitin"


User

from San Mateo, CA

Recommended? Yes

Purchased? Yes


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Eugene is the best. So far I bought two cars from him and leased one, and the price he gave me was always way better than my wildest expectations (not to mention the online quote or another dealers price and APR). Plus, a $250 gift card, free floormats, etc. etc. Eugene is smart, listening, and very patient with his clientele. I once spent a whole day buying a car for my picky gf, and he even skipped his lunch to find the exact car we wanted for the price we were willing to pay. His calm behavior is reassuring. Eugene would not give up if there is an unresolved problem, until you are driving off the dealers lot in a brand-new car and with a broad smile on your face. I will work with Eugene in the future, and I sincerely recommend him to all my friends and colleagues who want to buy their Dream Car.

"Great Experience. Will Recommend To My Friends."


User

from San Jose, CA

Recommended? Yes

Purchased? Yes


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Great experience with this dealer and especially with the salesman Evegeny Masalitin. He is super passionate about BMW and has deep knowledge of all the models. Highly recommend meeting this guy if shopping for a new car.

"Not Open To Negotiation"


User

from San Francisco, CA

Recommended? No

Purchased? No


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Came in to view certified preowned BMW. Found one I liked but sales person was not open to any type of negotiation. Waste of time. He didnt even try to discuss. Zero negotiating whatsoever. Didnt even feel like they wanted to sell the car.

"Really Great Experience With Eugene Masalitin"


User

from Redwood City, CA

Recommended? Yes

Purchased? Yes


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I had a truly great experience with Eugene Masalitin leasing a new X3. He did an awesome job explaining different options and purchase variants. Eugene was very upfront, direct and professional. Last but not least, the deal was substantially better than other dealerships in the area.

"Great Service, Adam Locke"


User

from Los Altos, CA

Recommended? Yes

Purchased? Yes


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Adam Locke is awesome - very friendly, professional and amazing follow-up, even after the sale was made.

"Love My X5"


User

from San Francisco, CA

Recommended? Yes

Purchased? Yes


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Worked with Eugene Masalitin who was referred by a friend. Eugene found the exact car that I wanted and got me a great lease. I shopped around other local dealerships and no one came close to the deal i got. Will be back to Eugene for the next car for sure!

"Talk To Eugene Masalitin. Hes Honest And Sharp."


User

from San Mateo, CA

Recommended? Yes

Purchased? Yes


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I first met Eugene Masalitin in 2012. I met a number of reps over the years as I lease cars for my business. Eugene is honest, professional, & the least aggressive rep I have met. In fact, I call Eugene as a resource even when we buy cars from other dealers as well to get his insight. Ill definitely be back to lease another car from Peter Pan BMW with Eugene.

"Look For Adam Locke!!! You Cant Go Wrong!"


User

from Foster City, CA

Recommended? Yes

Purchased? Yes


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If you considered Peter Pan BMW to buy your next car from, I definitely recommend you look for Adam Locke who is an agile, helpful, experienced and honest representative I had the privilege to support me during the end-to-end buying process. I really felt like a VIP while negotiating and closing our familys car deal!

"New Bmw 435i Lease!!!"


User

from Fremont

Recommended? Yes

Purchased? No


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I had met with Eugene a couple of time before leasing the car. He was upfront, direct, and made the lease process very easy. I would definitely recommend him to lease/buy a car. They were all very knowledgeable and not pushy.

"Rel Eugene Mazalitin At Peter Pan Bmw"


User

from CA

Recommended? Yes

Purchased? Yes


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Amazing service and a great guy!! Recommend to everybody without reservations

"Excellent Car Buying Experience!!"


User

from Burlingame, CA

Recommended? Yes

Purchased? Yes


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My son and I walked into Peter Pan to look at a used 328 sedan we had seen on the dealership website. Potentially, this would be my sons first car and safety was extremely important to me. As he and I walked in we met Eugene Masalitin. From the moment we engaged with Eugene he was straight forward, quite informative regarding the car and did not pressure me at all to purchase the car. Both my son and I had an instant rapport with Eugene and felt very confident in the purchase of the car. I purchased the car and have been extremely satisfied with the car. Both my son and I would return to purchase a car from Eugene when the time arises. He is an excellent salesman, with a personable nature, which makes the car buying process all the ore enjoyable!!. Eugenes service did not end at the completion of the purchase. Eugene would all from time to time to say hello and ask all is well with the car. I would purchase my next car from Eugene!!.

"Personalized Service"


User

from CA

Recommended? Yes

Purchased? Yes


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Im on my second lease through Eugene @Peter Pan. Its a frank & stress-less experience right from the first conversation. He continues to be available to address any issues and questions even after youve acquired your car.

"Great Service"


User

from Monte Sereno, CA

Recommended? Yes

Purchased? Yes


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I worked with Adam Locke, and he was terrific. Really great service. He is very knowledgeable and responsive!

"Great Experience Working With Eugene Masalitin"


User

from San Mateo, California

Recommended? Yes

Purchased? Yes


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Leased a car from Eugene Masalitin. He provided lots of insightful and brand specific information both on the car and the lease that was instrumental for the final decision. An information that is usually a pain to get somewhere else. Eugene was always ready to find the best deal that match my requirements. An experience worth coming back to once my lease is up.

"Yogi Chitre"


User

from Santa Clara

Recommended? Yes

Purchased? No


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Eugene at Peter Pan BMW is the best. I have leased 3 cars through Eugene.

"Great Customer Service"


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from Emerald Hills, CA

Recommended? Yes

Purchased? Yes


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Couldnt have had a better experience working with Eugene Masalitin at Peter Pan. We looked at a pretty wide variety of models and he made sure we had everything we needed to make an informed decision. Ive been to a few different BMW dealers in the Bay Area, but after my experience with Eugene, Peter Pan has earned my repeat business. My experience with the service department was great as well.

"Clean"


User

from San Jose, CA

Recommended? Yes

Purchased? Yes


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I have purchased my vehicle at this dealership. It was the best experience purchasing a car. My sales advisor Eugene Masalitin was very helpful, knowledgeable and resourceful. He made my experience of purchasing a car painless. I could not be happier than i was. Great dealership and amazing staff.

"Awesome Experience Buying A New Bmw X3"


User

from San Francisco, CA

Recommended? Yes

Purchased? Yes


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Had a great experience buying our first BMW from Eugene Masalitin. He helped us pick out exactly the model and feature-set for the build we were looking for, was always their for us, happy to help and assist, and we never felt any pressure to buy. He even had snacks for our kids to munch on when they got tired of storming the place :)

"Impeccable Customer Service By Eugene Masalitin"


User

from San Mateo, CA

Recommended? Yes

Purchased? Yes


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I have been working with Eugene for few years, always follow him... That is because of his excellent service, knowledge and transparency. It has always been the most pleasant, shortest, smoothest and easiest Lease process for me and my family. He is truly a 5 Star Lease Adviser. He makes sure you will leave the dealership very happy.

"Good Price And Professional"


User

from San Ramon, CA

Recommended? Yes

Purchased? Yes


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When I was shopping for BMW X1 several years ago, I went to several dealerships in Bay Area to compare the cars and prices. I ended up buying my car from Eugene because he was easy to work with and matched the lowest price. I ordered my car with all options I wanted from the factory and he gave me good professional advises in this process. Not pushy on anything and did not try to upsell. Without him I would probably buy xdrive35i instead of xdrive28i which I would regret in long term for this type of car.

"Adam Locke Was Awesome To Work With."


User

from Novat

Recommended? Yes

Purchased? Yes


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Adam Locke was awesome to work with. He was honest, genuine and worked with us like we were his only client.

"Great Buying Experience"


User

from Menlo Park

Recommended? Yes

Purchased? Yes


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Really enjoyed working with the BMW folks here since it was an easy buying process. We identified the car we liked and negotiations were short since we both knew what the right price was and car was delivered within days Eugene was the person i dealt with and he was very straightforward and honest and with a good follow up.

"Thank You Eugene!!!"


User

from Burlingame, California

Recommended? Yes

Purchased? Yes


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Eugene Masalitin was the salesman that assisted my wife and I in a purchase of our 2016 428i BMW. He was patient and answered our many questions about the features of the car. It was nice to work with a salesman that wasnt pushy and had our best interests in mind. His pricing was very competitive and we are very happy with his high level of service. Thanks again Eugene!

"Quick , Proffessional , Headache Free Experience"


User

from Burlingame,CA

Recommended? Yes

Purchased? Yes


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Eugene has found the Exact car that we wanted. The pricing was very competitive and transparent . Unlike our previous car buying experiences there was no need to bargain and in just about and hour after we set down with Eugene we left PeterPan in our new BMW . Eugene is a true professional and we are looking forward to working with him in the future.

"Outstanding Experience"


User

from Menlo Park

Recommended? Yes

Purchased? Yes


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Eugene provided great advice and I felt he always had my interest in mind throughout the process. I had an excellent experience with him. Can definitely recommend him

"No Pressure, Great Service"


User

from San Francisco, Ca

Recommended? Yes

Purchased? Yes


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Eugene was great to work with. He didnt pressure us to make any decisions and gave us a great deal without us having to try and negotiate. He gave us the best terms for a lease and even checked to see if we qualified for a corporate discount. Even after the sale, he has been helpful with any questions weve had. I would highly recommend seeing Eugene for your next BMW. We live in SF, but its worth the drive to skip our local dealership.

"Eugene Masilitin Peter Pan Bmw San Mateo"


User

from San Mateo, CA

Recommended? Yes

Purchased? Yes


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Eugene was fantastic. Its so rare to meet someone selling you a car where you feel like they are being as honest with you as they can. He truly took care of me, and I have recommended him to all of my friends. Cheers Peter]

"The Best Ever Experience At A Dealer"


User

from SAN JOSE,CA

Recommended? Yes

Purchased? Yes


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This was the best car dealer experience ever ,Eugene was absolutely amazing , and what made it even better was that the prior experience I had was terrible . I went in there ,and Eugene made me feel ,I did not even need to negotiate the fee, his service was worth every penny I paid, He got me hooked on BMW and Peter PAn

"Bmw 328i"


User

from San Jose, CA

Recommended? Yes

Purchased? Yes


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Eugene is an absolutely awesome salesperson. No pressure whatsoever, just great information in a friendly environment to make sure we were making the best decision we could make. I would highly recommend anyone looking for a BMW to ask for Eugene.

"Bmw 528i"


User

from San Jose, CA

Recommended? Yes

Purchased? Yes


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I wanted to lease a new BMW as a birthday gift for my wife, and with Eugene Masalitins help, it was the best experience ever. Not only did Eugene arrange a little "auto show" for us with test drives and all, he also helped us pick the best deal and finalize the whole thing -- wait for it -- over my lunch break!

"Bmw 528"


User

from Mountain View, CA

Recommended? Yes

Purchased? Yes


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This dealership was top notch! Eugene Masalitin went above and beyond to make sure I leased the car I was most comfortable with. He gave me suggestions and advice but was in no way pushy what-so-ever. The process was absolutely painless. So quick and professional. I would recommend Peter Pan (Eugene in particular) to anyone who is looking for a new or used vehicle.

"Great Buying Experience + More"


User

from Palo Alto, California

Recommended? Yes

Purchased? Yes


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I highly recommend Eugene Masalitin if you are on a market for “ultimate driving machine”. In my case, Eugene had provided what I call a “total solution” when I came “just to check” X5 Diesel on Saturday. He walked me through a choice of available vehicles with comprehensive explanation of all “pro’s” and “con’s”, followed by a drive test, offering a great deal on financing when I have decided to buy. He had also suggested some common sense options for extended maintenance and warranty that later resulted in substantial savings for me. He had managed to complete all paperwork on Saturday just within few hours. In addition, Eugene Masalitin had recommended to me BMW service adviser who was very helpful to address some serious diesel engine issues later on. Again, my personal thanks to Eugene Masalitin. Ive dealt with few sales guys in my past and Eugene stands out above all. Super attentive, knowledgeable and extremely resourceful. Ill be back again, without a doubt.

"Pleasant Experience"


User

from San Carlos, CA

Recommended? Yes

Purchased? Yes


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I leased 2 BMWs from Eugene at Peter Pan BMW. He is very knowledgable, easy to work with and honest. He is not pushy and works with you to get the best deal he can. It is a pleasure to deal with such professional. Will definitely be going back to Eugene when my lease is up.

"I Wish All Car Dealers Were More Like Eugene"


User

from Foster City, CA

Recommended? Yes

Purchased? No


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Buying a new BMW from Eugene Masalitin was the easiest car purchasing experience that I have ever had. I was holding the key to my new car in, literally, less than an hour after walking into dealership. He is relaxed and honest. He does not play the stereotypical "good cop, bad cop" games and does not make you wait for hour while "confirming" with his boss. I would recommend Eugene to anyone who is on the market for a new car.

"Great Service"


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from San Jose, CA

Recommended? Yes

Purchased? Yes


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I already leased 4 cars from Eugene Masalitin and had a great experience every single time. Hes very knowledgeable and makes the process extremely simple.

"Bmw 328i"


User

from Mountain View, CA

Recommended? Yes

Purchased? Yes


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I leased a 3 series from Peter Pan, and Eugene Masalitin helped me with it. It was a great process from very beginning to the end, and Eugene solved any issues. Highly recommended.

"Great Experience"


User

from San Francisco, CA

Recommended? Yes

Purchased? Yes


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I leased a 428i from Eugene Masalitin and he was exactly what I hoped for. He understands the value of time and honesty, and will spend the time to find you what you like. Hes very knowledgeable and helpful. I highly recommend him for a smooth BMW experience.

"Bmw 528i Lease"


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from San Carlos, CA

Recommended? Yes

Purchased? Yes


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I leased my BMW from Peter Pan dealership. That is very good dealership with great service, especially in comparison to Boardwalk. My sales person was Eugene Masalitin. He helped me to choose a car that fit to my budget and satisfy my needs. I have recommended him to at least two my colleagues and would recommend him to everyone. He is the best car sales Ive ever seen.

"Bmw 528i Lease"


User

from San Carlos, CA

Recommended? Yes

Purchased? Yes


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I leased my BMW from Peter Pan dealership. That is very good dealership with great service, especially in comparison to Boardwalk. My sales person was Eugene Masalitin. He helped me to choose a car that fit to my budget and satisfy my needs. I have recommended him to at least two my colleagues and would recommend him to everyone. He is the best car sales Ive ever seen.

"Great Buying Experience. 2nd Purchase."


User

from Foster City CA

Recommended? Yes

Purchased? Yes


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Highly recommend this dealership. My family and I have purchased 5 vehicles and have leased 3 other over the past 20 years. Every time we have been coming back knowing the process will be simple, hassle free with all details explained to the fullest. Never fail. Never any pressure and always with a follow up. My personal thanks to Eugene Masalitin. Ive dealt with few sales guys in my past and Eugene stands out above all. Super attentive, knowledgeable and extremely resourceful. Well be back again, without a doubt.

"The Best Experience I Ever Had!"


User

from Pleasanton, CA

Recommended? Yes

Purchased? Yes


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I went tout buy new BMW and had a tremendous help from Eugene Masalitin! Eugene was very knowledgeable and friendly. I would describe him as: Strong professional, car expert, easy to deal with, etc. When it will be time for me to buy my next car, I will knocking on Eugenes door again...

"Purchase Of A New Bmw"


User

from Mountain View, CA

Recommended? Yes

Purchased? Yes


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Eugene went out of his way to make my purchase easy giving me the best deal. This was my second purchase.

"Car Shopping One Can Actually Look Forward To"


User

from San Francisco, CA

Recommended? Yes

Purchased? Yes


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My current 335i was purchased at Peter Pan BMW. I drove into the dealership just because it was on the way. I did not even have a specific car from their selection in mind. I was very fortunate to get matched up with Eugene M. because it was easy sailing for me from there. He set down with me and had me talk for five minutes about cars Ive owned, cars I like to drive and my lifestyle. He then pretty much took me by the hand and led me to my next car. It wasnt the most expensive car or the newest on the lot. It was simply his take on the right car for me, based on what I told him about myself. That determination was spot on. Its rare that you get to deal with a sales person who is not only willing to listen but is also able to make a recommendation based on what youve told him, rather than what he wants to hear. After the car was picked out, he called in to have the keys brought out and I was off to my test drive within a couple minutes. Once my mind was made up, he made sure that my time spent in their Finance office was in the most efficient way. The rest of the transaction took less than 25 minutes. My total time spent at the dealership was under an hour. I love this type of efficiency. I did some customary haggling and Eugene was willing to accommodate me within reason without those annoying and intelligence – insulting trips to "see the manager". My car happen to have only one key. Eugene ranged to have a second key made and sent to my home address at no charge which was a really nice touch. He was also able to educate me on some of the lesser-known nuances about leasing specific types of vehicles which I was unaware of. To the point where I know my next BMW will be a lease, for the first time in my life. In short and based on my experience, you can expect wide selection, great efficiency and solid advice from this dealership

"Smooth Sailing"


User

from Los Angeles, CA

Recommended? Yes

Purchased? Yes


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I bought my BMW with Eugene Masalitin because someone recommended him and I was very happy. I live in LA and could not go to the facility but Eugene made the process smooth and seamless. I was very happy.

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