"Great Service"
They are friendly and helpful. They make the process very easy. I am very happy with my new car. Thank you!
"Everything Perfect"
Everything was perfect. Easy process and great price. Loved Salesman Billie. Facility nice and all employees very friendly & helpful
"Great Dealership, Very Good Service"
Everything was great, I hope at least. I am unable to check if the service was completed as I was told it was. I received a video message where the tech said "nothing too important here, everything looks pretty good, see you for your next oil change". People in service were professional, the only thing I would say went wrong is that on my bill they say they vacuumed the car and the car wasnt vacuumed. So, that wasnt a good sign.
"Excellent Service Now"
Friendly and good service. The service manager seemed on top of things, knowledgeable about Kia cars and good people skills, genuine, a good listener, and down-to-earth
"Pleased From Purchase (3rd York Kia) To Service"
Easy to make appointment and appointment date was quick. When I picked up my car I noticed that the comments of the problem was exactly how I explained it. Customer service has always been excellent
"Clean"
Pleasant & friendly staff did my oil change in a timely manner mudt gove you 20 words hope this enough
"Great Experience "
Billy was easy to work with and the whole process was straight forward without a lot of song and dance. I would recommend him. Overall great experience with Kia and I am loving the sportage.
"Good Dealership"
The employees are courteous and because I had an appointment my wait was not too long. I would recommend making an appointment for service. I appreciate having my vehicle washed after service as well.
"Service Experience"
The Service Garage Manager ! Great Guy, takes the time, makes you feel your needs are very important. That is hard to find these days !
"The Best Buying Experience I Have Ever Had"
Harry is a great listener and for the first time in 20 years I left with the color car I wanted.
"Oil Change, Tire Rotation"
your people were wonderful and extremely customer service oriented. I felt that I was well taken care of which is a rare thing.
"Excellent Customer Service, Wonderful Experience:)"
Buying or leasing a car can be stressful and frustrating, but at KIA Medford, MA the experience was pleasant and easy. No pressure or unnecessary delays. Customer service was excellent!
"Everything Was Excellent."
Excellent customer service all around. I bought 2 cars there and i will buy my next car there also. Te salesmen were very competent as well as all the other departments.
"Great Service, Friendly Staff, Great Waiting Area"
I didnt have to wait long for an appointment. Everyone was polite & friendly and my needs were prioritized. Also, the coffee was good! ;-)
"Great Car Buying Experience. "
Fast and easy. In and out in 1 day with a new black Kia Soul! A pleasure to work with.
"Great Overall"
No pressure very helpful has vehicle ready on time clean waiting room plus small things like water coffee and snacks while waiting
"Great Experience Start To Finish."
Billy was very knowledgeable and mindful of my specific needs (growing family). I got a beautiful Sorento at a fair price. Ill be back when it is time for my next car.
"Retired"
Stop down to York kia. The customer service is unbelievable. Go see harry the car salesman he doesnt breathe down your throat. Very professional has the best people skills. Harry was very good to me and my husband. Usually most cars salesman have attitudes when you dont want to buy right a way not harry he is thee best salesman around.stop by and see for yourself. We just met harry last week. And when I am ready again I will go back to buy from harry. I love my new used car. Harry is a excellent salesman
"Happy Customer"
After visiting numerous dealerships I became very frustrated with the car buying process. Those experiences left me convinced that I would not be purchasing a car for a at least a few more months. When I went to York Kia, I only had intentions of looking at the new models. I instantly fell in love with the new Sorento and my sales person worked with me to find a model that fit my lifestyle and budget. Plus this was all without a pressuring, tacky sales tactic. I cannot wait to return to York in the future for my next car purchase!
"Great"
Sale person great, was helpful through whole process.
"Overall Positive Experience"
We had visited another dealer in our exploration re: purchasing a Kia Niro hybrid and felt our experience at York was less pressured and more "natural" (not the stereotypical car sales feeling). So we trusted the folks there, particularly Harry, and decided to buy the Niro there. We had some unexpected snags along the way and Harry and Erin were proactive and more than reasonable in responding to us.
"2016 Kia Optima"
I researched the car I wanted, with the options I wanted to arrive at a mutually fair price. I presented that price to the sales manager and he agreed. Two business days later, Im driving off the lot with a new car. I was a GM (Chevy) customer for the last four cars over the last 30 years. Ill not go back as long as York Kia is selling cars. Very pleasurable experience.
"Never Disappointed"
I have been a customer of the York dealership since 1999, they are a no pressure, no hassle dealership. I recently purchased my 4th car from them, where I continued to receive excellent customer service. Henry Collins was very informative and he was answering very question of mine patiently. He was attentive to my needs, and he was able to give me different alternatives to meet them. He did this without pressure or intimidation, which you find with some salespeople. He help me get want I wanted while keeping the price down. Henry and Erin also worked together so I could take the car home the same day. When I left there I felt good about the purchase without a doubt. But it doesnt stop there. I have been a customer for 17 years & I returned not just because of the Kia brand but because of the dealership. I can tell you in the 17 years I never had one complaint, never encountered an unpleasant member of their staff. I have never felt that I was taken advantage of or overcharged. Even after my warranty expires I continued to get service there because it was always a pleasure doing business at York. You will get 1st class service from the sales staff, administrative staff & service/repair department. York takes the stress out of buying and owning a car.
"2017 Kia Sorento"
Henry and the team at York Kia of Medford were outstanding. They were extremely accommodating, responsive to our questions and flexible with our busy schedule. We found Henrys in depth knowledge of our vehicles intricacies to be a real benefit in making a decision.
"Dont Use This Dealership"
Advertised a car for sale then when I inquired about it they told me they decided not to sell it. Then, they tried to sell me something else.
"Amazing Experience"
I had a man named Billy help me. Not only was this man honest and personable, but he did everything he could to get me my brand new car within my price range. He has been nothing but helpful throughout the entire process and continues to offer support, even after Ive gotten my car, whenever I need it. The other 3 staff that I encountered while there were all nice, patient and honest - some characteristics you may not find at other car dealerships. I am very happy I gave York Kia my business.
"Amazing"
an amazing place and the people there to and our dealer (Henry Collins) was a great guy who helped get where we were comfortable being at .
"York Kia Of Medford"
Great staff easy to work with, good quality product and reasonable pricing.
"Good People"
Ive never enjoyed the "buying a car" process because of the run around and rudeness of sales people but this place was different. It was an enjoyable experience and I would recommend to everybody.
"Great Experience"
Ive worked with this dealership twice. Satisfied every time.
"Very Poor Gas Mileage But Runs Good"
I brought it in last March because of poor gas mileage. The service mgr sold me on a KIA $199 service which I was told would fix the problem, it didnt. After emailing and Facebook messaging York KIA about my disappointment and not even getting a reply I called another KIA dealership. I spoke to the service manager that I know who told me not to waste my money that there is no fix. I had to take my car in for the 15000 service and was happy to see the previous service manager was gone. In my case honesty would have made a loyal customer. I do have to say that so far the car runs good but the mileage is more driving an SUV.
"York Kia Of Medford"
We chose Medford initially because they had the most 2016 Kia Fortes on the lot and they were close by. What we found was a very professional, very transparent experience with every one we dealt with. They are a Truecar dealership, which makes everything easier.
"Excellent Customer Service"
They really take care of you, finding the best solutions for your needs!!!
"Great Service!!!"
I am happy with the service I received at York Kia of Medford. Everyone I spoke with was friendly and helpful. Billy, was his usual self!!! Hes a funny, respectful, helpful, thoughtful, and very good at explaining things. I am a returnee. I will continue to come back to York Kia because of him and the service he takes pride in offering to the customers he hopes to make happy! I drove away "HAPPY" in my beautiful SOUL. Thanks again Billy!
"Best Experience"
After going to abother dealership and dealing with very unhelpful, unpersonable people I found myself going to York Kia and I couldnt be any happier with my decision! David DiBlasi was amazing and he helped me in every way possible to make it the best experience I have had in buying a car and I couldnt ask for anything more!
"Overall Good Experience"
Was contacted quickly by the dealership. Just couldnt agree on a price or vehicle but overall it was a good process.
"Amazing Service - Not Pushy!!!"
York Kia is amazing! Not pushy! No "leeches" running up to you the minute you pull up. No phone calls 5 times a day, everyday for weeks after visiting this dealership. No fine print or surprises to deal with. First time in my life, I found honest, trustworthy, polite, courteous and fun sales people. Great place to purchase a vehicle. If you go - ask for Dusty! :-)
"Excellent Service"
The buying process at York was excellent and Now the service I receive when I go have my car serviced is even more superior. I really recommend it there
"Not Too Impressed"
05-23-2013
Not too impressed with their buying/selling practices. They have no interest in customer satisfaction until AFTER the sale,
"Great Dealer To Work With"
I went with a friend car shopping last weekend. We had used the cars.com app to pull up Kia dealers relatively in close proximity. Up popped York Kia of Medford and we headed over to check out what they had going on. From the first moment we entered the dealership all the way to leaving that day, we had a great experience. We never once felt pressured to make a purchase just because we were there. My friend found a Sorento that was just perfect for her!! It was so great to know we were being informed throughout the entire process. These guys are very honest and trustworthy. My friend, who is not an impulse buyer at all, actually purchased the car that very day. Whats even better is my friend knows she has a dealership she can visit for all her service knowing she will be taken care of. I would recommend York Kia of Medford to anyone looking for an informative, no pressure type of car buying process.
"Kia Of Medford For Used 1012 Fia 500 Sport"
Once put in touch with Adam at Kia of Medford process went very smoothly. Got my daughter the Fiat which she loves. Only one send back with trade number figured wasnt worth squabling over few $100. Went back for inspection and seat repair they were very quick and attentive would recommend highly.
"Easy Service"
great service experience!i would highly reccommend this dealer for any and all service needs...
"2013 Sorento"
best new car shopping experience ever. only dealer to provide an internet quote
"Excellent Delaer To Work With."
I found that both sales people Maureen and Micheal were very knowledgeable and extremely helpful through the complete process. This is the second Kia that my wife and I have bought from Micheal at York Kia.
"Very Good Experience"
08-29-2011
We were in need of a new car and walked in to see what was available. Two hours later, we drove out in a new Kia Soul. Everything from the salespeople to the finance person, was a pleasent experience. No high pressure, very informed about their product and the professional attitude we were shown was appreciated. Highly recommend York Kia of Medford
