"Great Dealership"
WOW where do I start?? After a horrific experience at Toyota Huntington, we decided to go to GMC and look at the Arcadia Limited. We had the pleasure of working with Vic who was more than professional, accommodating, and courteous to us. Every person in that show room could not do enough for us, weather you were their customer or not! The manager Kevin was terrific. He worked with us and went above and beyond just as Vic did. We were prepared to lease 1 vehicle but after dealing with this dealership my husband decided to purchase a truck for himself. We knew we would need to do this some time in the future but we could not pass up the deal they offered him so we decided to go for it. When I went to pick up my vehicle they gave me as a thank you a Kate Spade bracelet and wallet.(legit Kate spade) I almost fell over LOL. While we were there we had the opportunity to meet the owner Patrick.What a down to earth guy. On the wall there is a sign that says something to the effect that if your unhappy or concerned about anything he wants to know and he gives you his email address. Now thats customer service. I love driving the Arcadia.It has so many bells and Whistles. Thanks Vic, Kevin and Patrick for a wonderful experience. See you in 3 years for another GMC vehicle!!
"Poor Coustomer Service"
I went today at the sun Buick gmc dealership to inquire about GMC Yukon . First of all when I entered at dealership nobody was there to greet you or even ask for any help. After roaming there I asked one person who was sitting in front about my car I need He walked away saying let me get u somebody But waiting for like 10 min nobody came so I left the dealership with bad experience.
"Best Car Buying Experience Ever!"
Lets start with the fact that Im almost 60 and have purchased/leased approx 25 cars in my life from dealers including Jaguar, Mercedes, Volvo, etc. I am currently leasing a Lexus from Rallye motors who is an excellent dealership as well. However, without a doubt the experience I had as SUN BUICK GMC absolutely transcends them all. I was looking for a GMC Terrain as a second car and had the good fortune of having Victor as my sales associate. All sales people know their cars, but his relaxed, no pressure attitude made myself and my family feel very comfortable. There was no attempt to upsell or pressure us into anything we werent comfortable with, we were treated with respect and sincerity. (If youre looking for the polar opposite of this, go visit Advantage Hyundai). We were quoted a price that was more than fair, and when some problems arose with the transaction through no fault of SUN, they (Including Joe in credit who also was great to deal with) adapted and handled the situation quickly and efficiently. Lastly, my wife and daughter needed to pick up the car, and were surprisingly given really nice gifts for being a customer. They seemed to be more excited about this, than the actual car. I have given SUN 5 stars because 6 was not an option. If anyone doubts the sincerity or honesty of this review, feel free to contact me directly and I would be happy to call you to discuss.
"Go See Mitch!"
Great experience! Mitch Friedberg was professional, knowledgeable and honest. Love my new car!
"Great 1st Experience"
Darnell was so nice, kind and not a pushy salesman. I did the whole transacation over the phone which went well. I felt like I got the best deal and Darnell really did his best to get me the best price. This is our first GMC and it was a great experience. I would come back for sure!!
"Great Dealership! Great People ! Loved Darnell!"
Darnell was extremely knowledgable and helpful without being pushy. Darnell was also friendly, kind and walked me through. He met my needs in terms of price and options. Joe Gillespie in financing was also very helpful and stayed on top of the whole process. I never felt pressure and I looked forward to getting my car; confident that it was the right decision.
"Great Service"
Great service. I was treated professionally and felt very comfortable in the buying process. I live a considerable distance from Sun, but I will always go there for service.
"Whole Experience "
Made it sooo easy!! This is my 3 gmc in a row - and I wil defibtoely coming back for my 4th .. Not only because I love the cars - but thats this out was is pretty hassle free
"Great Service Great People"
I always bring my car to SUN and will continue to do so.their service people are so friendly and helpful and honest.
"Great Dealership, No Pressure"
Great and Quick Service, I was amazed how quickly I was able to pick up the car and leave. Salesman was extremely helpful.
"Great Service "
My car was towed in sun Buick because it didnt start. They checked the car out and ended up replacing the battery. A very pleasant experience. They kept me in formed while I waited.
"Great Service"
Dan G offered me alternatives that helped me make an informed decision. He is very professional in his approach. Staff also very helpful.
"Fantastic Experience!"
Wonderful! Nick was genuine and made the process super simple and painless. We are extremely pleased with our experience. He did everything to ensure the process was quick & easy.
"Great Experience "
Mitch Friedberg was my sales rep and he was great and accommodating as well as management and finance. It was a pleasure and easy to do business with Sun!
"Tony Smith Is Great"
I have purchased 3 cars from Tony Smith, and I will continue to do so. He is a great salesman and always has our best interest in mind. I commend him on his integrity, and continued support.
"A Great Car Buying Experience"
Everything was done to my satisfaction. Joe Guiseppe from the finance dept looked into all of the financing options available to me and was able to meet my needs
"Great People, Service, & Facilities"
This was the third vehicle we have purchased from the Sun Auto Group with total satisfaction. Nick Divone was extremely helpful every time we stopped in with questions about the new vehicles. He is very knowledgeable and always took the time to explain the feathers. I would recommend him and the whole Sun Auto Group to everyone
"Cordial Service"
Experience was cordial. Would like to suggest Sun Buick Wantagh to consider giving a simple quick exterior water rinse or hose spray to vehicles after service. This will greatly improve customer satisfaction, loyalty and retention and as currently practiced by other dealerships.
"Tom Saved The Day..!!!!"
My experience started off very poor, and for nearly 2 weeks, I was very unhappy. However, once Tom got involved, things got handled quickly and taken care of as they should have from the beginning. This survey would have been filled out much differently had he not taken ownership of the situation. I greatly appreciate his efforts and he should commended for the change in my opinion.
"Great Car Shopping Experience!"
It was the most pleasurable car dealer experience. The salesmen was professional,honest and made the sale easygoing with no pressure from beginning to end.
"Great Service, Clean Facilities. "
Victor Moronta was excellent. Very personable and professional. I think he is an asset to your dealership. Everyone was very friendly.
"Great Service"
Your service rep: Robert Mckenna isa valueable person. He helped us above and beyond what was needed. Great service/ I cant thank him enough. G>S>
"Aaaa++++ Experience"
everyone we dealt with was perfect, great experience, the salesman was great, the manager was awesome, Finance guy was a pleasure to work with, very best dealer ive ever worked with
"Great Experience "
Perfect in and out always professional. Purchased my third vehicle here and serviced them here never a problem. Always a pleasure.
"Friendly Staff, Our Salesman Was Polite And Patien"
Salesman was very helpful and patient with us and answered all our questions. Excellent experience. Staff in general were friendly and pleasant, the facility was nice and fresh looking.
"What A Great Experience"
My experience with Sun Buick GMC was a great one it started with my salesman Dann Giordano who never pressured me who made me feel comfortable right from the get go his knowledge of the GMC Sierra was amazing and made it very easy for me to make the decision that the GMC Sierra was the truck for me
"Great Service "
My car was serviced right away, I was given a loaner car. My car was repaired in one day and I received an email when it was done. Unlike many service centers I have been in, it was overall pleasant and easy.
"Very Professional. "
From start to finish was painless with all information needed was supplied. Tony smith is a true professional. This is our second time working with sun and wont go anywhere else.
"Gloria Brehl"
Nicest dealership to work with. Everyone is nice, courteous and friendly. From the moment you enter the sales floor you do not feel pressured
"Exceptional Service"
This was by far the easiest, fastest and most enjoyable car buying experience. Everything went so smoothly. Victor was a great salesman and answered all my questions thoroughly. I will definitely be back!!! Outstanding job!!!
"Sun Buick - Well Be Back"
Every step of the way in getting into a new Buick Regal was handled to our satisfaction. Darnell Wiltshire, our Sales Consultant was very easy to work with and extremely professional. We have been coming to Sun for many years and this was our first contact with him. Thanks for making it an easy process!
"Great Experience"
Everyone was extremely nice and Tony was able to get me the exact car I wanted at a great price.
"Warranty Repairs And Purchase A Replacement Remote"
Everything was great work was done on time,employees were friendly except- - The intake rep called me by phone a few minutes after I dropped off the car and said he forgot to tell me the keyless remote would be $125.00 which was fine except when I picked up the car I was charged about $175.00. Not a good way to retain customers.
"Great Service, Clean Facility. "
Everyone was respectful and extremely helpful. We look forward to future purchases with Sun Auto. We appreciated everything they did.
"Great Staff. Friendly And Low Pressure Atmosphere."
Mitch, the salesperson, did an excellent job. He was friendly, helpful, honest, knew the product well, gave me a fair deal and was an overall pleasure to deal with. Also, the Manager, Kevin, was likewise upfront, reasonable and low pressure. All in all an excellent experience.
"Great Service"
Everyone in the service dept was courteous, friendly, and knowledgeable. It made what is usually a hassle into a very pleasant experience.
"Great Experience. Fresh Coffee And Cookies Free!"
I leased a truck from salesman three years and went back and saw same salesman and he knocked it out of the park.
"All Around Professionalism"
had app at 100 was out by 120 with oil change and tire rotation. never going back to hyundai again
"Excellent In All Aspects"
It was excellent.Everyone was exceptionally friendly,courteous,and showed concern for me. The service was completed faster than they said,and to my satisfaction.I was most satisfied.
"Great Experiece "
Darnell was great. Very helpful. Id definitely buy from him again. The facilities were well kept and i had a positive experience
"Great Service, Customer Is A Priority."
Needed service to a vacation trip and they were able to fit me in.Service was performed in the time stated.
"Great Sales Team, Beautiful Dealership"
Our salesperson, Nick, was outstanding. He patiently went thru all our options and gave us the information we needed to decide between a lease or a purchase. He was knowledgeable and courteous, and in no way made us feel pressured to make a decision. Overall it was a very pleasant experience and we would certainly look to return to SUN for our next automobile transaction.
"Good Dealership With Good People"
My salesman was astute, knowledgeable and highly professional in all aspects of the sales process. I was impressed with his knowledge of the product he was selling. I have purchased many vehicles over the years and I must say my experience with sun Buick rates at the top of the list.
"Pleasure To Deal With. Not Typical Dealership"
Dealt with nick divone. He was a pleasure to deal with. Was very truthful there were no hidden surprises and he delivered on everything he said he would.
"An Easy No Hassle Experience."
This was a no hassle sales experience. The salesman was able to present a very affordable lease package for us at the very start. Thank you
"Great Service, Friendly, Clean Facility, "
Our salesman Tony Smith went above and beyond to get us into a vehicle that we were happy with. We would recommend him to anyone. He was always very pleasant to deal with.
"The Sun Always Shines On Sun Buick Gmc!"
The entire staff at Sun Buick GMC was friendly and attentive the moment my family and I walked in. They had plenty of vehicles in stock and answered all questions quickly and accurately. They worked around our busy schedule to complete the sale and pick it up.
"Good Experience"
Nick Divone was very attentive to our needs, very knowledgeable of the vehicle features. No pushy, hard sell tactics. Had done some on-line research of various makes and models so we had a pretty good idea of what we wanted. The whole process was painless.
"Great Sales"
Nick is great! We have leased multiple cars from him and will go back in the future. Attentive, professional and a nice guy!
"Great From Start To Finish!"
It was great from start to finish! Loved the salesman the sales manager the facility. All was great! I recommend highly!