"Great Experience!"
10-27-2017
Excellent customer service at Wagner KIA. This is my 3rd KIA vehicle. Love my new Sportage! My sales person was Brian Sullivan. He was very helpful and took the time to explain everything. Felt very comfortable with my purchase.
"Do Not Understand This Question"
09-05-2017
Good service - low pressure - flexible - the person that assisted me in the buying process was flexible, provided good service, accommodating, an low pressure
"Great Experience"
Went to buy a used car and ended up leasing a brand new Sportage. Couldnt be happier.
"Great Experience"
07-14-2017
Great experience leasing a new car. Will recommend this dealership to friends and family.
"Great Customer Service"
I shopped around before going to Kia. I found Brian B to be very customer service oriented. He truly listened to what I was looking for in a new car (the vehicle and the cost). He knew all the cars on the lot, and was able to quickly match what I wanted with a great car and price. I am happy with my purchase and would return again.
"The Best For Buying A New Car"
06-12-2017
The representatives at this dealership are the top of the line. I went in to look. Had been to a Hyundai and another Kia dealer. Had 2 more dealers to go. Looking for the best deal. No pressure, friendly, courteous and professional.
"Positive Experience At Wagner Kia Of Shrewsbury"
Again it was an excellent experience dealing with Wagner Motors of Shrewsbury for our auto needs. This was the third lease we have done with Wagner and we have purchased a vehicle as well. Our sales rep, Steve Crozier was very professional, took care of all the paperwork and made the transaction a positive experience. See you next time!
"Great Experience Leasing Our 2017 Niro"
05-22-2017
Fast, easy, friendly, professional, and responsive. Price matched to win my business, and sourced exactly the color model combo I wanted. A+
"Great Experience!"
05-01-2017
We had a great experience with KIA Shrewsbury. Our sale associate, Steve Crozier, was knowledgeable, patient, kind, responsive, realiable and polite.
"Love My New Ride!"
The staff at Kia were professional and very helpful. Thanks to my sales consultant, Brian B. for going out of his way to get me a good deal on my Kia Optima. SHES A BEAUTY!
"My New Ride"
My daughter and I both needed new cars, We were both very satisfied with our current Kias and wanted to continue the experience. I leased a new Sorento. The sales associate, Jeremy King, was so patient and helpful; leasing is a new experience for me. Jeremy made sure that he explained every step along the way and that we were all on the same page. I ended up with far more vehicle that I expected for the agreed on monthly payment. I am an extremely happy camper. Thank you, Jeremy, and thank you Wagner Kia of Shrewsbury!
"Awesome Dealership!!!"
02-22-2017
Great place to buy a car. Our sales person Dave was nothing short of exceptional!! He was not at all pushy like other sales folk at other dealerships. His main focus was to help you. The overall deal for our 2016 Kia Sorrento was great. Best price around!! Everyone at this dealership that we worked with was great. No slimy, dishonest tactics going on here. Integrity, respect, and a customer focused mindset is what you will get. I STRONGLY recommend going here to purchase any vehicle. They "get" it!!
"Awful Customer Service"
02-03-2017
This is the only Kia dealership that I have ever had a bad experience with. Dont waste your time and money people!
"Fantastic Experience!"
11-05-2016
Wagner Kia goes above and beyond and it shows! This is my 3rd purchase from Jeremy King and I couldnt be happier! I would go back again and again for a new vehicle.. Keep up the great work guys!
"Purchased Vehicle"
09-25-2016
Steve Kozier was wonderful very helpful , I did have a issue with my new Kia serrento but it was quickly resolved by the service dept...
"Wagner Kia - Great Buying Experience"
08-18-2016
Great experience buying my new Sorento. There was absolutely no pressure. I felt very comfortable buying my vehicle.
"Service At Wagner Kia"
08-01-2016
Extremely happy with the service I received. Everyone was very helpful and friendly.
"No Car For You!"
The day after I initiated a request through cars.com, I received a call from someone at the dealership. I was informed that the car I was interested in has been sold a couple of weeks ago. Two weeks after the call, the car is still listed on their website, as well as cars.com.
"Not Impressed.."
I loved my experience buying the vehicle but dealing with the service dept is another story. If I had known what type of people Id be dealing with, I would have never purchased my vehicle there. Brian the service manager is quite unpleasant to deal with. He has a real poor attitude and did not help me with fixing a warranty issue. He basically made me feel like Id have to jump through hoops in order to get something as simple as a radio fixed. Not to mention I had to have someone go there and speak for me because I felt as a woman that these people would just not take me seriously or help me out. I was literally getting no where with them. After phone calls being ignored, I went and got the issue resolved else where. Never again will I purchase a car there. I was very disappointed and disgusted with the type of people they have working there.
"Top Notch Experience"
On our 3rd Kia and from start to finish has been an enjoyable experience. Our salesman Steve and Manager Tonya always do anything they can to get us the deal we want on our car. Service always on time and have had no problems with any of our cars.
"Best Buying Experience Ever"
i bought a 2007 Chevy up lander from Wagner KIA and have had nothing but the best of experiences the service department is amazing the sales man (Brad)was a very knowledgeable and made it a very laid back buying experience you can clearly see its a very well managed dealer i have had to bring my van back twice (hey it is 7 years old)for repair and they made it at my convenience and told me everything as it was happening was nice to not just sit there and wonder what they were doing both repairs where done in a speedy and professional manner i would highly recommend purchasing a vehicle from wagner and am going to make future purchases from them as well
"Great Experience"
Great experience all around. The facilities are nice. Spacious showroom with several cars on display. Plenty of room to roam around. Salesman (Shaun) was very accommodating. No pressure. He was pretty knowledgeable about his product. I test drove anything I wanted. Cars were brought around quickly. I had my five year old with me so that was important. I tried going to another dealer and regretting it because they were a nightmare when trying to negotiate. I ended up back at this dealer and bought his car. Very reasonable negotiation. No hassle, pressure or gimmicks. Got everything on my terms. It literally took about 15 minutes and most of that was filling out some paper work. This is how spending your hard earned money on buying a car should be.
"Worst Service Ever"
04-02-2015
Was the worst experience I have ever had with a dealership. Had mechanical failure with my 2"13 forte. Even with my up to date maintenance records was denied a covered repair. The lengthy warranty was the draw to us. Brian the repair supervisor was unhelpful and did his best to void the warranty. Would never buy from Wagner again.
"Great Service,nice Employees,clean Facility"
It was very helpful to find a car.The person who showed us the car was very nice,explained all our question.Final transaction was explained very vell and helpful for us.
"Purchase A New Kia Sorento"
I have purchase my new KIA Sorento from Wagner KIA of Shrewsbury. I highly recommend this dealer to anyone looking for a KIA. My sales person was Heather Dumus and Amber Day. Wonderful people. Thanks again your the best.
"My Salesman"
My salesman Ralph Bass went way beyond expectations, My cars frame broke in half an i was stranded, without a car. On a chance i called around to a few car dealers to see if I could find a good car fast at a cheap price, being a single mom with a job that requires car car! no one seemed to care of could do anything to help me in my current situation, then I called Wagner Kia of Shrewsbury. I recepionist seem very nice and put me intouch with Ralph who was understanding and listen to my problems. I was stuck aready missed too much time at work because of this my boss was threatening to let me go! Ralph asked my address, and 1/2 hour later he was at my door. he had me grab my title to may car and he drove me to the garage were my car was and took off the plates. drove me to the dealership and got me financed on a 2009 Kia optima with seem to fit the bill, in a couple hours i drove out of there with my new car and couldnt have been happier, I made it to work the next day, Ralph came to my work picked up the car took it and got a sticker for me so i didnt have to leave work for anything! truely my Knight in shining armor! Thank you Wanger kia and Ralph Bass!
