"Treats Customers Like Idiots"
Tried to rip me off by paying way to low for my grade in for a new car at their dealership
"Eric Hartman"
08-09-2017
From start to finish...Eric was professional, knowledgeable and so NOT your average car salesman (sorry guys). No game playing, no guessing. Did all he could to get me what I wanted and needed. Its no wonder Ive been dealing with him and Robert Chevrolet for 14 years. Buying and or leasing can be stressful... but not here! A lot of inventory available, nice showroom and nice waiting area.
"Top-notch Customer Service!"
Your staff reminded me of covered service benefits that I was unaware of! Very impressed with your service staff!!! You make this process so customer friendly.
"Great Service"
I was very impressed with how the customer service manager made me feel welcomed. The staff is very professional. But most importantly, how quickly the work was done. GREAT JOB
"Awesome!"
Awesome experience! Bob Poulos is the man! New to leasing he made our visit very easy. We will definitely return..
"Awesome "
Service was quick and the employees were very helpful. I will recommend and use them again. It was awesome experience
"Needed Car Ready For Road Trip"
called service dept. for appt. arrived early, then all repairs were explained and completed same day. bases on short notice, needed the impala for road trip.
"Great Service, Thoughtful"
All the people I dealt with were very helpful and made sure my issues were corrected. Very kind and friendly.
"Excellent Service, Clean Facilities"
The staff was very polite and professional. They took my car right away. The waiting room was clean and comfortable.
"Great Service And Clean Facility "
Everything went smoothly and I was satisfied with everything all the way. Keep up the good work and l wish you all good luck.
"Great Service "
All was a pleasant experience, had to work that day and u was out in time for work. Im still working.
"Nice Job"
The persobalized experience with our dealer and one of the managers. We got the car we wanted for a fantastic price.
"Great Service And Clean Facility "
The service advisor was courteous and professional and the work was done promptly while I waited in your very nice waiting area.
"Mrs Schilling"
the service we received was excellent we are definately going there again I would tell all family and friends to purchase their chevy here
"Immaculate Showroom And Everyone Was Very Friendly"
Professional & knowledgable of all questions asked about many of the cars on display. the convenience of having the service center nearby is a great plus
"Excellent Service"
Car was brought in at the appointment time. Service was performed quickly with no problems. Service at Robert Chevrolet is always excellent!
"Excellent Customer Service "
Customer service is excellent and the facility is clean so you dont mind waiting for your vehicle. I find them to be both an honest dealership and service center.
"Great Service"
great service and truck was ready when they said it would. I would recommend this dealership to everyone. dealership was very clean.
"Competent And Prompt Service"
Work is done quickly and competently. My family has been using Robert Chevrolets Service Department for many years and have recommended them to others.
"Great Service, Friendly Staff "
It was easy and everyone was friendly. Robert was very nice and honest. He was engaging and conversational. Great team of people
"Excellent Customer Service & Vehicle"
Eric found the vehicle we were looking for & worked out an excellent agreement. We are very happy with the new vehicle and the customer service that was provided.
"Clean Efficient "
04-07-2017
Good price fast delivery. Sales manager and salesmen very easy to work with. Clean facility good selection of vehicles on lot
"Could Improve Device Experience "
04-07-2017
Would only recommend for purchase of vehicle. Not service. I went back with my new car thinking I would give it another try with the service dept and now I am inconvenienced again to spend another morning on my day off waiting for my car to be serviced because of a safety feature being disabled. Once with my 2014 Impala that never had the proper did of the dash radio functions and now my 2016 Malibue and the park assist. Very frustrating.
"Great Buying Experience!!"
04-07-2017
It was easy and straightforward. Unlike most dealings with car dealers. No high pressure, no make believe drama, just an easy transaction.
"New Car Purchase"
04-07-2017
The Sales personnel were courteous, professional and efficient. I was completely satisfied with their expertise as it related to completing my purchase. There was never a delay in the service that was provided during my purchase of a new 2017 Colorado. Everything was explained thoroughly and the personal attention was appreciated
"Clean Nand Comfortable Facility. Great Staff."
04-07-2017
Courteous and professional front end staff. The facility is clean and comfortable. The initial repair wad performed in an expeditious manner.
"Always Clean,great Service."
04-07-2017
Professional,Courteous, always a pleasure to bring my vehicle in for service. Im always out on time, and not pressured but reminded of any other services needed.
"Fast Service"
They serviced the car quickly while I waited. The staff were friendly and very accommodating. They were also able to get me an appointment quickly when it was convenient for me.
"Best Dealership On Li"
03-28-2017
This is the second car I have bought/leased from this dealership and I couldnt be happier. I used to dread buying a new car. Its a new car!!! People should be excited about buying a new car, but going to dealerships always left me feeling dirty and ripped off. Robert Chevrolet gives the car buying experience new hope. I love this place and would never go elsewhere to buy another car. Professional, honest and courteous. Thats how business should be done and thats why people come back to Robert Chevrolet time after time to purchase a new car.
"Done Early Done Right"
I dropped my car off a day early because I couldnt do it the following day. To my surprise they called me the afternoon I left it to say everything was done. They work magic!"
"Robert Chevrolet - Great Dealership"
Great dealership especially our salesman Sam and manager John Bell. They made buying a new car an enjoyable experience without having to stoop to obnoxious pushy sales tactics. Met the service team and they too were exceptionally friendly and helpful. Would definitely recommend this dealership to everyone.
"New Car"
Bob P., the Sales Professional who assisted me with my car was simply incredible! I was completely clueless and he was unbelievably helpful in every step of the process. He guided me and assisted me with all the details and I ended up getting a car within 24 hours. Thank you, Bob!
"New Car"
Bob P., the Sales Professional who assisted me with my car was simply incredible! I was completely clueless and he was unbelievably helpful in every step of the process. He guided me and assisted me with all the details and I ended up getting a car within 24 hours. Thank you, Bob!
"Bad Experience Turned Great"
12-07-2016
After going into the dealer and having a horrible experience with Tom(I believe was his name) management contacted me and wanted to make it right. Let me tell you, they made it right. Cheryl and April took much time in rectifying the bad experience and set me up with Ricky who will more than likely be my salesperson for many vehicles to come.
"Overall Superior Experience!"
12-07-2016
By far the best customer service I have received. Dealt with some other dealerships-including Chevy- Your establishment was by far superior. Robert Pitchon, THANK YOU!! You were so helpful, kind, informative, and patient. Never felt pressured or pushed into anything. You are enthusiastic about what you do and it shows! You have yourself a returning customer =) Thank you for treating your customers like friends, not dollar signs.
"Robert Chevrolet. Great Sales And Service."
11-30-2016
No sales pressure. Salesperson put me in the right car for the right price. Finance person was able to get another $1100 off the selling price because I am a Veteran.
"Amazing Service"
Our experience was AMAZING!! My husband and I have always hesitated to buy cars or even walk into a dealership because we dread the 8-10 hour process. But we were in dire need of a car and decided to go to Robert Chevrolet because it was close to the house, and I am beyond happy that we did. As soon as we got out of our car and walked onto the lot we were greeted instantly by Sal. We told him we were just looking and had a few questioned, and he continued to talk with us. He showed us some cars in the show room and was never pushy. He didnt try to force us into a nicer or larger car, he didnt start running numbers until we said we were ready to start pricing things out. We honestly could not have been happier with our experience. Robert Chevrolet, Sal and Cathy took the sting out of buying/leasing a car. When we are ready to lease or buy again there is no doubt that we will be returning to Robert Chevrolet and referring everyone we know to them. Thank you for everything!!!! - Mike and Marissa Caira
"Amazing Service!!!"
Our experience was AMAZING!! My husband and I have always hesitated to buy cars or even walk into a dealership because we dread the 8-10 hour process. But we were in dire need of a car and decided to go to Robert Chevrolet because it was close to the house, and I am beyond happy that we did. As soon as we got out of our car and walked onto the lot we were greeted instantly by Sal. We told him we were just looking and had a few questioned, and he continued to talk with us. He showed us some cars in the show room and was never pushy. He didnt try to force us into a nicer or larger car, he didnt start running numbers until we said we were ready to start pricing things out. We honestly could not have been happier with our experience. Robert Chevrolet, Sal and Cathy took the sting out of buying/leasing a car. When we are ready to lease or buy again there is no doubt that we will be returning to Robert Chevrolet and referring everyone we know to them. Thank you for everything!!!! - Mike and Marissa Caira
"Great Experience"
In the course of leasing my new Volt, I worked with both Bob Poulos and Rob Pitchon. They could not have been more helpful or professional. I also had experience with the finance manager, Kathy. No one gave me a hard sell – if they had, I would have walked out. It could not have been a better experience, and I got a very good deal.
"Malibu Hybrid Lease - Very Pleasant Expereince"
Abdul Waheed, who handled the lease of my Malibu Hybrid, is an asset to Robert Chevrolet. I found him to be very professional, courteous, attentive to my needs, prompt in answering questions and in general, made the experience very pleasant. This contrasts drastically with the high pressure approach taken by one of Chevys competitors. I am also very happy with the Malibu Hybrid. It runs smoothly, gives me over 45 mpg and is a pleasure to drive.
"Stingray"
Sal was great with getting me in my 2016 Stingray, helped me get a great deal that I felt comfortable with. Service Dept. guys (Tony and Don) were extremely helpful when I brought my car in for service. Just want to say thanks guys.
"Scheduled Service"
09-15-2016
work preformed in time allocated. excellent servic
"Great, Friendly Dealership"
All around great experience. Sales associate Robert was totally on the ball -- very knowledgeable and helpful. I did a fair amount of shopping around and really appreciate the professional and welcoming environment the dealership had. Was nice to not be treated like an actual person as compared to how so many of the other places I visited operate!
"Robert Chevrolet - Two Thumbs Up."
Exceptional customer service without your typical sales tactics the auto dealership is known for.
"Robert Chevrolet, Hicksville, New York"
My wife and I could not be more pleased with the quality, appearance and performance of our new Chevy 2016 Malibu
"Great Service"
Bob Poulos at Robert Chevrolet was a great salesman and took care of everything for me and my family.
"Chevy Malibu"
I was very pleased with this dealership. My sales person was very friendly without being pushy and explained everything that we wanted to know about the car and how we could save money. Would highly recommend them and would definitely return back.
"Great Service Facility And Staff."
Excellent service.lube oil filter and tire rotation done quickly and correctly.good service group.
"Sales Team Is Great!"
The sales rep Robert and manager John were both very friendly and helpful. They made sure I was able to get the perfect car for me and helped me understand more about the differences between leasing and buying. Also, the sales manager agreed to add free all-weather Chevy Brand floormats, which are custom fit to my vehicle model.
"Lack Luster Customer Service"
I made an appointment in January for February 17 at 7:30 am for a NYS inspection. Because of my work schedule I informed the dealership that I would drop the car off the night before. By 1:50 pm on the 17th, I hadnt heard anything so I called to check the status and they had not begun working on my car. I got a ride to the dealer, and was told by my service adviser (Donald "Don" Beilinson) that all of the walk-ins that showed up were serviced first and he made the mistake of not realizing I had an appointment. After he realized his mistake he went on to say he didnt know when he would be able to get to my car (although I had a 7:30AM appointment). He spoke to me with a subtle but very rude undertone. I was annoyed to say the least, but left before escalating the situation. My car wasnt ready for another two hours. I dont know if its because Im young, African-American, or female but this is not my first negative experience with this dealership. I only used them for my inspection because they issued 3 free NYS inspections when I purchased the car. If my car still wasnt under warranty I would not have any dealings with this dealership. My family has purchased 9 Chevrolet vehicles over the years and 8 (including my car) from this dealership. However, this will be my first and last purchase from Robert Chevrolet. An earlier issue I had when I initially purchased my car was the dealerships failure to acknowledge and fix a problem I told them about. I had my mechanic (of 7 years whom I trust to tell me the ugly truth about my cars) check out my impala shortly after I bought it. He made me aware of several leaks, in particular a rack and pinion leak. This was on March 8, 2014. The next time I went to the dealer for work they wrote that they checked but found no rack and pinion leak on August 29, 2014. However, on July 15, 2015 the dealership found and serviced a rack and pinion leak that I brought to their attention more than a year prior.
