Framingham Ford in Framingham, MA

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"Great Place To Buy And Have Your Car Serviced"


User

from Boston,MA

Recommended? Yes

Purchased? Yes


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Dave Vantre is amazing. Having him at Ford for so many years keeps at least interested in buying Fords

"Repair"


User

from framingham,ma

Recommended? Yes

Purchased? Yes


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technicians are well trained and efficient. the service manager is accommodating and an asset to your dealership

"Service And Oil Change"


User

from Framingham,ma

Recommended? No

Purchased? No


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bad Service ever I see all my life if you want to do oil change you have to make stupid appointment and you have to wait at least 10 days or maybe more

"Confidence Even In The Little Things!"


User

from Paxton, MA

Recommended? Yes

Purchased? No


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Sometimes, getting simple things done like an oil change are the ones that trip you up. Not so here! Easy drop off and pick up, documentation, and confidence knowing that the best Ford professionals are on the job. Plus, my car came back looking better than ever!

"Repair"


User

from Canton, Ma

Recommended? Yes

Purchased? No


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Pleasurable and professional staff. Vehicle repair was completed earlier than anticipated.

"Framingham Ford Is The Place To Go!"


Framingham Ford (08926)

from Framingham, MA

Recommended? Yes

Purchased? Yes

08-24-2017


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We took our car in multiple times because it would not start, and each time, we were treated with respect and kindness even though ultimately we are selling the car since its not working properly.

Response from Framingham Ford:

Thank you so much for choosing Framingham Ford as your first choice for service, Linda. Were always here with the same great service whenever you need service or another vehicle!

"Customer"


User

from Westborough, MA

Recommended? Yes

Purchased? No


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Great customer service and great service , I definitely come back

"Thank You For A Job Well Done!"


Framingham Ford (08926)

from Holliston, ma

Recommended? Yes

Purchased? Yes

08-18-2017


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Thank you for a job well done! As always a very happy customer

Response from Framingham Ford:

It gives us a great pleasure to know you are a happy customer, Jay! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

"Service"


User

from Ashland, MA

Recommended? Yes

Purchased? No


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Great service and delivered in time Nice waiting area

"Expedition El"


User

from Sudbury, MA

Recommended? Yes

Purchased? Yes


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Its always good at Framingahm Ford. They do a great job.

"2017 Ford Fusion Energi"


User

from Lincoln, MA

Recommended? Yes

Purchased? No


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Ford Fusion Energi 2017 Excellent service done right and on time.

"Professional Service Center"


User

from Framingham, MA

Recommended? Yes

Purchased? No


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Very professional service rep who didnt try to up sell extra services. Waiting room was comfortable and had an area you could work at while you wait.

"Review"


Framingham Ford (08926)

from Natick, MA

Recommended? Yes

Purchased? Yes

05-09-2017


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Always a pleasure doing business with Framingham Ford. Brian McNulty and the closing team are always the best. Highly recommend FF

Response from Framingham Ford:

Thank you so much for being one of our valued guests and we look forward to your next visit!

"Works Package"


User

from Natick, MA

Recommended? Yes

Purchased? No


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Had the works package performed on my 2007 Ford Edge. Still running like new

"I Am Not Sure What You Mean By Title .. I Am Sorry"


User

from Framingham , Mass

Recommended? Yes

Purchased? Yes


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I always have the pleasure of being help in a timely and respectable manner when I do have question or need maintenance. Ford dealership has always been my best experience where I always purchase my vehicle there. Always thumbs up.. Yes go Ford..

"Outstanding Customer Service"


User

from Framingham, MA

Recommended? Yes

Purchased? Yes


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I always enjoy doing business w/Framingham Ford. I have been a customer at Framingham Ford for 10 years now. Dave in the service department is great!! Even after 10 years, the quality of service provided continues to be excellent and I love the turnaround time. Dave always make us feel welcomed and very appreciated. We love Dave!!

"C-max Repairs"


User

from Natick, MA

Recommended? Yes

Purchased? Yes


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Other than not being able to fix the intermittent wipers in one day (parts were delayed) they provided me with a loaner car so I could get to work. Well done. Love the car.

"Service"


Framingham Ford (08926)

from North attleboro, ma

Recommended? Yes

Purchased? No

03-20-2017


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very courteous, kept me informed. Have serviced here for several years based on work location, and have never been disappointed.

Response from Framingham Ford:

We really appreciate your feedback! Thanks again for your business! Take care!

"Easy Transaction!"


Framingham Ford (08926)

from Worcester

Recommended? Yes

Purchased? Yes

03-14-2017


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I wanted to buy an American car and I had a price in mind. Framingham Ford was my first dealer stop. I worked with Gerry Feehily, he was able to find several vehicles on the lot that would accomodate my budget. He sold me on the Ford Escape. Gerry was able to find one on the lot that offered the Ford Pass (auto start and many other features) through Fords App. This is a super included add on . I was sold and out of there in just a few hours. Ill definitely go back to Framingham Ford and ask for Gerry.

Response from Framingham Ford:

Steve, thank you for writing this fantastic review and giving our dealership such a high star rating! If there is anything else we can do to assist you, please let us know! Take care!

"My Experience On 3/8 And 3/10/17 @ Framingham Ford"


Framingham Ford (08926)

from Framingham, MA

Recommended? Yes

Purchased? Yes

03-14-2017


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It was a wonderful and quick two visits. I had some regular maintenance done first day and Dave had to order a part. I came back in two days and new part was installed quickly and I was out of there. Dave was pleasant, knowledgeable and nice to work with.

Response from Framingham Ford:

Thanks, Kathleen! If you have any additional questions about your vehicle, we will be more than happy to assist you! Safe travels!

"Ford Service"


User

from Ashland, MA

Recommended? Yes

Purchased? No


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Always the best service. Jim Foley is great! I highly recommend Framingham Ford.

"Everything Went Well."


User

from Marlborough, MA

Recommended? Yes

Purchased? No


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Everything was taken care of to satisfaction. Dropped off car in the morning, got ride to work and picked it up the next day.

"*****"


Framingham Ford (08926)

from Milford, mA

Recommended? Yes

Purchased? Yes

03-07-2017


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Great Experience! Service was on time and pricing as expected.

Response from Framingham Ford:

Thanks for the great star-rating, Steven!

"Outstanding Service"


User

from Southborough,ma

Recommended? Yes

Purchased? Yes


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Outstanding service. I would only go to this Ford dealership if you need service.

"Happy Customer"


Framingham Ford (08926)

from Framingham, Ma

Recommended? Yes

Purchased? Yes

02-27-2017


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Excellent! work and very friendly and informative of any thing that needs to be Done.

Response from Framingham Ford:

Edmund, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

"Quick Service While I Waited."


Framingham Ford (08926)

from Marlborough, MA

Recommended? Yes

Purchased? Yes

02-23-2017


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Service was even quicker than promised and the price was reasonable. I always have a good experience here!

Response from Framingham Ford:

We really appreciate your feedback! Safe travels!

"Car Body Repair"


User

from framingham,massachusetts

Recommended? Yes

Purchased? Yes


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I had my car in the body shop for repair due to a deer hit. The shop manager worked with the insurance company and had the repairs done earlier than expected. The car looks great.

"Service On My 2016 Ford Explorer"


User

from Sudbury, ma

Recommended? Yes

Purchased? Yes


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Great service and communication. Car is done right and the first time

"Excelent Service At Framingham Ford Service Depart"


User

from Framingham, MA

Recommended? Yes

Purchased? Yes


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As always the Customer Service and the work done as Excellent by Framingham Ford Service Department.

"Great Service Experience!"


Framingham Ford (08926)

from Framingham, MA

Recommended? Yes

Purchased? Yes

02-03-2017


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I had another wonderful experience bringing my car in for service. I booked a 7:00 am appointment, knowing I wouldnt have a ride, and needed to wait, AND try to get to work on time. It was the night after a few inches of snow fell. The lot was already plowed! The staff was friendly, and the service was done efficiently and quickly. Thank you!

Response from Framingham Ford:

Melissa, thank you for writing this fantastic review and giving our dealership such a high star rating! We hope you continue to choose Framingham Ford Lincoln for all your vehicle needs! Take care!

"2016 F150 Service"


Framingham Ford (08926)

from Mendon, Ma

Recommended? Yes

Purchased? Yes

01-24-2017


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My service experience was excellent. I would recommend going to this dealership

Response from Framingham Ford:

Michael, our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. Thank you again for choosing Framingham Ford Lincoln, and we hope to see you again soon!

"Great Car Dealership"


Framingham Ford (08926)

from Millis, MA

Recommended? Yes

Purchased? Yes

01-21-2017


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Friendly staff, excellent and timely service. Gif to deal with when purchasing and great service department.

Response from Framingham Ford:

Our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Framingham Ford Lincoln, we value our customers and we look forward to seeing you on your next visit. Take care!

"Very Pleased!!!"


User

from Newton, MA

Recommended? Yes

Purchased? Yes


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Dave and his gang did a terrific job as always. Gave my vehicle a complete and thorough going over....and installed a remote starter. Never have a complaint!!

"Excellent High Quality Service At Framingham Ford"


User

from Framingham, MA

Recommended? Yes

Purchased? Yes


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Thank you as always for Excellent High Quality Service to the Team of Service Department Nick DiMartino, Dave Vantre, Dave Mott, Jim Foley, Michael Joyce.

"Service"


User

from Milford, MA

Recommended? Yes

Purchased? Yes


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Excellent service and very friendly environment. I always enjoy going to Framingham Ford Lincoln.

"Great Service With One Small Issue"


User

from Framingham, MA

Recommended? Yes

Purchased? Yes


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Everyone is super professional and courteous. Only complaint is that one of the mechanics had very dirty hands and left oily smudges over the ceiling fabric around the door frame.

"Go See Orlando! He Is The Man!"


User

from Millis, MA

Recommended? Yes

Purchased? Yes


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Orlando provided us with the best car buying experience weve ever had! He is professional, knowledgeable, and engaging. He listened and provided the perfect vehicle for our needs, in the pouring rain no less! He is worthy of your trust in your car buying experience. Framingham Fords management and finance department are above Par. Thanks Orlando! And thank you Framingam Ford! Truly an excellent dealership!

"First Time At Framingham Ford"


User

from Marlboro, MA

Recommended? Yes

Purchased? No


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This was my first time at Framingham Ford. I called over the phone and made the appointment. I scheduled my appointment for first thing in the morning. When I arrived I was greeted by the service manager and my car was taken in right away. I was getting warranty repair done on my Ford Fusion. The work was done quickly and to my surprise when I got into my car after the work was done I noticed they washed my car and a cloth bag with a water was in my front seat.

"New Ford"


User

from M,assachusetts

Recommended? Yes

Purchased? Yes


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Very happy! I plan on returning to Framingham Ford in the future.

"Service"


Framingham Ford Lincoln (08926)

from Mendon, Ma

Recommended? Yes

Purchased? Yes

10-14-2016


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The service was great, I would recommend the dealer

Response from Framingham Ford:

Thanks so much for your warm recommendation of the team here, Michael! Please let us know if theres anything else we can do for you. We hope to be of service again in the future!

"My Mountaineer Servicing"


Framingham Ford Lincoln (08926)

from Ashland, MA

Recommended? Yes

Purchased? Yes

10-10-2016


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Car had issues and was quickly taken in for service and repairs; Excellent customer service

Response from Framingham Ford:

Were happy to hear that everything was completed to your satisfaction, Marie! We look forward to your next visit!

"Excellent Service At A Reasonable Price"


Framingham Ford Lincoln (08926)

from Marlborough, MA

Recommended? Yes

Purchased? Yes

10-07-2016


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The price was quite reasonable, they washed my car, and gave me free snacks and WiFi while I waited. How could it get any better?

Response from Framingham Ford:

Lawrence, our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. Thank you again for choosing Framingham Ford Lincoln, and we hope to see you again soon!

"Xxxxx"


User

from hOLLISTON, MA

Recommended? Yes

Purchased? Yes


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WENT IN FOR 15k CHECK. SERVICE DEPT WAS READY ON ARRIVAL. WORK WAS COMPLETED IN TIE SPAN PROMISED. WORK WAS FINE. QUESTIONS ANSWERED TO MY SATISFACTION.

"Ford Escape Service"


User

from Slingerlands, NY

Recommended? Yes

Purchased? No


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Mike and Nick were great to work with. the situation was not caused by Ford or Framingham Ford but they did a great job working with me and another Ford Dealer.

"Service Scheduling Could Use Some Attention."


User

from Hudson, Ma

Recommended? Yes

Purchased? Yes


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The service was excellent, although they did not check my account to see if I had any special offers. I did have a free oil change, it was not offered and $10 off service that was not offered. Do they not have the Rewards system on their computers? Shouldnt that be linked somehow? I also asked that they would check the door electric lock as it intermittently does not unlock when you put your hand there to open the door. They didnt note that when I called to schedule the appointment even though I told them and made no note of it when closing out or on the paperwork noting service performed. I think they are very pleasant to work with, but not a through as I would expect.

"Town Car"


Framingham Ford Lincoln (08926)

from Milton, ma

Recommended? Yes

Purchased? Yes

09-15-2016


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Excellent service from the service writer to the service Mgr. Great group of people.

Response from Framingham Ford:

We really appreciate your feedback! Check our social media pages to stay in the loop on product news and updates so we can help you again on your next visit!

"Service"


User

from Rutland ma 01543

Recommended? Yes

Purchased? Yes


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love the place great service went home feeling good not riped off for once

"Best Sales & Service!"


Framingham Ford Lincoln (08926)

from Framingham, MA

Recommended? Yes

Purchased? Yes

08-26-2016


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Framingham Ford Lincoln is absolutely the best dealership Ive ever had the pleasure of working with. Love this place! Wouldnt dream of doing any business with any other dealership EVER!

Response from Framingham Ford:

We appreciate your feedback of our Staffs outstanding service! It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!

"Car Purchase"


User

from Grafton, Ma

Recommended? Yes

Purchased? Yes


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Orlando was extremely patient, knowledgeable, and helpful. As a result, I will recommend Framingham Ford to others.

"Very Nice"


User

from Blackstone, MA

Recommended? Yes

Purchased? Yes


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I bought my car here and recently brought it for service. I brought it in a week before I was actually scheduled and they very kindly fit me in anyway. I cant thank them enough. This is my second time bringing my SUV here since I bought it, and even though its a little further than others near my house I will continue to come here!! Love it!!

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