"Customer"
Came in for an oil change and the shuttle took 2 hours to come then it wasnt worth me leaving cause they said it will b ready in 1 hour....I been here 3 hours now and still waiting....service its too slow...not acceptable
"One Happy Camper Here!"
Ive had the best experience ever at a dealership. Sales and finance were very friendly, providing a world class customer service. Timing was beyond my expectations. From the test drive, to delivering my new vehicle, my day was still wide open in oppose to spending many hours wheeling and dealing with no results in my favor. Jim was straight forward, meeting my desired vehicle and financial/monthly payments goals in less that 20 min. We are really looking forward to going back to Stewart Chevy/Jeep/Dodge in 2 months, buying a new car for my husband as well. Made in America and sold at Stewart is the only way to go!
"Great Service"
09-21-2016
Art, Stewarts Cadillac Service Writer, is a great guy! Knows his stuff, doesnt mess around he gets it done right the first time and takes great care of his clients.
"Horrible Service Department"
Unfortunately the Service Department does not reflect the nice buying experience. Ive brought in my vehicle for several warranty repairs and they cant seem to fix my 2015 Suburban. They dont offer loaner vehicles and the shuttle service is incredibly unreliable. Worst of all, instead of trying to solve issues, they say I can take up my problems with General Motors directly. They dont take criticism well, even when they deserve low ratings for the customer experience, they become vindictive and wont engage with customers who voice concerns. The Service Mamager/Customer Experience Manager wouldnt even take the time to meet with me in person to discuss my issues. Overall, I had a good buying experience but I DO NOT recommend the service department.
"Great People Work For This Company"
07-21-2014
The gentleman who signed me in was great. The driver who took me home was the best. However, you need more drivers or a better system. I waited 1 1/2 hours for the ride, then had to go to SF first, before going to my home in Millbrae.
"Title"
07-21-2014
While it took a part awhile to get in when it finally made it the service was fast and convenient with the shuttle.
"Brake Recall Notice"
08-01-2014
I didnt like the line to get in (not the dealerships fault of course). But the service manager got me in and my recall notice resolved as quickly as possible. Overall, I am very happy with the experience.
"Phone Call As Soon As It Was Ready"
07-21-2014
they did a great job and called me as soon as it was done which saved me alot of time in my day,it was done before the estimated time, great job!!!!
"Great Service"
07-17-2014
Scott Wright took great care of me from a customer standpoint. The service staff was excellent, all work was done and the truck was neat and clean upon return.
"Excellent Service All Around"
07-17-2014
Friendly staff, especially Louis Nasser who did soft sale, no pushing. Very smooth transaction and very happy with purchased vehicle. Cars I was looking for were in stock. (cruze all 3 models). Facilities were also clean. Thank you Stewart Chevrolet.
"Fast And A Reasonable Price"
07-08-2014
I did not have much time to shop, my old car had died. So I wanted to do it quick and in a good price. I got what I wanted. The only issue is that nobody in California had the options I wanted. So I had to either wait 6 weeks or pick different options. I was not happy about that, but I understand that it is a GM issue and the dealership could not do anything about that.
"Good Service"
07-09-2014
When I enter car service was good, but after fix my car and bring to me late and have dust on my car
"Best Car Buying Experience Ive Ever Had"
07-08-2014
We went to the dealership to see the CTS-V Sports Wagon with a low expectancy of purchasing one. Our sales representative, Lex Fulgencio, was really helpful from the get go. He was really knowledgeable about the car and he took us on two test drives to make sure it was the car for us. He communicated well and served as a great mediator between us and management. He conveyed our message clearly and were satisfied knowing we got the best possible deal. Management also made a great deal of effort to make the purchase possible. The overall process was extremely easy compared to previous experiences at other dealerships.
"Chevy Volt New Purchase"
07-08-2014
The only thing Lex and the Stewart team could have done to make my experience better was to give the car to me for free
"Great Service"
07-08-2014
I had a wonderful experience. It took a few days but Scott Wright had a loaner vehicle for me to use and I did not have to lose any time from work.
"Great Service"
07-01-2014
Will Dea is very easy to work with and always accommodates my schedule and vehicle service needs. I value his service and expertise. This is one of the reasons I continue to come back to Stewart Chevrolet! Thank you Will.
"Always Above And Beyond"
06-25-2014
David never ceases to go above and beyond to make the service experience as pleasant as possible. Nobody is "excited" to bring their car in for service but I always find it easier than I expect when I bring my truck in for work. A++++
"Very Pleasant Experience"
06-24-2014
My experience at your dealership has always been pleasant. I was assisted by friendly staff from getting my SUV lined up in the queue to the charming lady who takes my credit card for payment.
"Great Experience At Stewart Chevrolet. "
06-19-2014
Really great service writer Will, efficient and knowledgeable with a touch of humor. I left my credit card after paying by accident, and Diane called me first thing the next day, to let me know it was there (big relief) and I could pick it up at my convenience. Everyone at the dealership was very friendly. It was a great experience ! Joe must be proud of his teams attitude and performance. Mike Rivas
"Excellent, Professional Service"
06-16-2014
As always, the service I received by Art Smith and his team was excellent!! All of the folks there go out of their way to make you feel at home and that your satisfaction is important to them.
"Great Service, Clean Facilities "
06-16-2014
All customer service were polite, helpful, responsive, and quick. I like that they offer a shuttle service. It’s very important, convenient and one less thing to think about. I was there because of recall letter for my Spark. They also checked the air pressure in my tires for no charge. I like all the job that was performed at that day. I always happy with Stewart Chevrolet Cadillac dealer and body shop. There very nice, professional people work. Thank you all!
"Dealership Was Great, Chevy Volt Was Hard To Debug"
06-04-2014
Dealership was great -- communicative and helpful. The Volt repair itself was a bummer, requiring a week of debugging to replace a single (expensive) part under warrantee. I guess thats the price of adopting new tech, but it was frustrating.
"Regular Service"
06-04-2014
I always make it a point to see David and he does the best. I cannot ask for more. He is just simply the perfect employee. Thank you!
"Dreamt Service"
05-28-2014
Will was great, just like all your service advisers. My truck was done before suggested time. Thank you dan de biagio.
"Honest Service"
05-15-2014
the service writer was professional and was honest about how long things would take. unfortunately 3 hours for a maintenance is a long time.
"Service"
05-12-2014
Will Dea was great. My experience with this dealership was better than my dealings with multiple Chevy dealers in Las Vegas.
"Lex Was Courteous And Efficient!"
05-05-2014
Lex was efficient and courteous, and exceeded our expectations. We would definitely recommend him to others who are in the market for an automobile.
"Very Clean And Organized Facility."
05-05-2014
I was very impressed how I was treated and served. Lex Fulgencio,went out of his way to help me and even drove my car to my house. I couldn’t expect a better service! Thanks, Roland Popp.
"Great Service"
04-29-2014
Stewart did a thorough maintainance check on my car and did it quickly. Only thing bad about the experience was the service manager took his sweet time to greet me. I waited at my car for about 10 minutes before someone came.
"Getting There"
04-25-2014
Waited just 5-8 minutes to check in. The service lounge was OK, but Toyota has snacks and stuff for sale. I also missed a department to buy accessories for my Volt. Service manager was great, and the price was better than Toyota.
"Stewart Cadillac"
04-25-2014
Scott Wright made it the best experience I have ever had at a dealership. Truly one of the best in the business!
"Another Great Stewart Service Experience!"
Always a great experience. From Scott Wright to Art Smith in service, I have never had a bad experience. Great and timely work.
"Great Car Buying Experience!"
1. Quick response from my request for quote on the Internet. 2. Bill Boones excellent knowledge of the car. Explaining and showing us all the features. After purchase assisting us with Onstar and Bluetooth setup. 3. Romeo(Finance) was very through in explaining all the paperwork. He explained all the additional services, extended warranties, etc. 4. I appreciated that all these services were offered to me and not just added to the contract without discussing them with me first. 5. Both Bill and Romeo had were polite, through and not pushy. My wife was also impressed with their demeanor.
"Great Service"
Will in the Service Department does a great job. I feel that I get straight forward answers and a quick turnaround on my vehicle service.
"Great Customer Service"
I like that your service writers are very personable and helpful. Have always had good experiences. I especially like that anytime I call and leave Bill a message, he always responds.
"First Experience With The Service Department"
Will was very helpful, very knowledgeable and kept me informed of the progress. Also appreciate the rental car offer even though I found ways to get around not having a car over the weekend. The two way shuttle was a great thing, as I always worry about how to get back home and how to go pick up the car from SF. The driver, didnt get his name, was also very good, very punctual, very methodical and also a very safe driver. The repair, update and scheduled maintenance were also done right. My overall experience was excellent.
"Magnificant - Unbeatable - Worth Five Gold Stars "
04-08-2014
SP was very informative and knowledgeable of the Red Dimensions that I am leasing. He bent over backwards to make sure I was familiar with the vehicle and most of all comfortable getting into it and handling it. He was a gentlemen throughout the full procedure . Making sure that this was in fact the car that I should have. He has followed up on the lease and told me that as any time I was to come back and he would further instruct me if I needed. His main purpose was my satisfaction. A pure pleasure doing business with this man. Thank you for having him.
"Work On 2013 Malibu"
04-08-2014
Will Dea is an outstanding service representative and the work he ordered was performed to the highest standard and the final results were excellent.
"Great Friendly Competent Service"
04-08-2014
Will Dea, Service Advisor, is outstanding. He explains what needs to be done and follows through keeping me updated as I usually wait. For customers needing transportation, the driver is regularly there inquiring if his help is needed. Stewart Chev. Is a fantastic dealership.
"Great Deal Through Costco Buyers Program"
04-08-2014
While I was disappointed that Chris Bowers was not present on Sunday 3/30 as promised when I arrived, I was extremely pleased with the service received from JP Hulsey who stepped right in and assisted us with completing the purchase of my Chevy Volt. Hes a fantastic guy and we were blessed to work with him.
"2 Year Scheduled Maintenance 2012 Cts"
Prompt acknowledgement and service write up by All Smith. Quick repair work, in and out in less than 2 hours!
"Excellent Service, Friendliness, Knowlege;"
04-01-2014
Excellent in all areas. Staff knowledge, friendliness, completion of work to be done. Pleasant surroundings, Time needed for service to be done, etc.
"Service Department = Wonderful Expirance."
04-01-2014
Service department is wonderful. I was able to drop off my vehicle, receive a follow up that it was received along with confirming my request/possible problem. The vehicle was completed when promised.
"Great Place To Buy "
03-27-2014
I got what I wanted in a great color and. A super sevice, great people ,and I am from out of the area but I will drive there again 100 percent satisfied
"Great Service At Stewart Chevrolet"
03-26-2014
I am extremely pleased with the service I received on my 2012 Chevy Cruz. I dropped the car off on Sunday evening, requesting service per the Recall notification. In addition, I requested appropriate service for 12,000 miles. Car was ready on Monday afternoon and is riding beautifully. Thanks.
"Nice Place And Perfect Customer Service"
03-24-2014
i love the way that jim treat me, he let me think very clear about what kind of car was convinius for my wife
"Great Services"
03-24-2014
the people in the stewart Chevrolet are very helpul. I will recommended this dealership to all my friends and family member.
"Great Experience"
03-20-2014
It was a pleasant experience. It was our second purchase at Stewart. 2009 Escalade being the first purchase. Scott Wright was wonderful. New 2015 Silverado 2500HD was cleaned and detailed. OnStar was already set up for us to use. Scott explained the operation of all the new electronics and link with our personal cell phone. It was a joy to see we had a full tank of gas/diesel. We discussed the 2015 Escalade that will be coming out in mid year. He was kind enough to bring up a 2015 Tahoe that had just arrived at the dealership. My wife is now sold on the new Escalade. All in all a great experience.
"Great Service Along With Friendly/competent Staff"
03-18-2014
Art Smith is a real credit to your dealership. He has been my go-to for many years and has always proven to be knowledgeable, helpful and professional. My sincere thanks to both him and Stewart Chevrolet for the wonderful care and feeding Ive received for my C6 Z06. I fully intend to continue this relationship for my new C7 Z06 once it becomes available. FH
"Subperb Service, Friendly Sales Persons "
03-17-2014
The customer service was superb and outstanding. The sales persons were very friendly and happy. Enjoy every minute of our stay. I have recommend Stewart to all my friends
