Paradise Chevrolet Cadillac in Temecula, CA

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"Bought A 2016 Ct6"


User

from NORCO, CA

Recommended? Yes

Purchased? Yes


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Bought a car from Lance and it was a very easy process

"Great !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!"


User

from temecula,ca

Recommended? Yes

Purchased? No


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Pleasant as always, comfortable waiting room friendly courteous staff. work done in a timely professional manner,would not consider going anywhere else

"Corvette Service"


User

from Anaheim, CA

Recommended? Yes

Purchased? No


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Friendly courteous service. Service adviser (Geoff if I remember correctly) stayed on top of the crew that was doing the work on my car.

" Great Service "


User

from Temecula, California

Recommended? Yes

Purchased? Yes


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The professionalism of staff and cleanliness of its facility was outstanding. I would definitely recommend paradise Chevrolet to family and friends.

"Great Service, Professional "


User

from Temecula, CA

Recommended? Yes

Purchased? No


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Appreciate the professionalism and the convenience of the shuttle. Never had a problem with appointments or service department. The facility and service hours are convenient.

"Pleased Beyond Belief "


User

from CA

Recommended? Yes

Purchased? No


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Amazing in one word. I would definitely purchase a car from there but I have had every dream Chevy...impala, caprice, camero...at this point I want a benz. If yall got deals on those let me know yall got my email address

"Great Customer Service"


User

from Temecula, CA

Recommended? Yes

Purchased? Yes


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Great customer service. No pressure. I got exactly what I wanted and walked out feeling good about the deal. I am planning on going back soon to help my daughter trade in her car.

"The Ultimate Experience "


User

from Temecula, CA

Recommended? Yes

Purchased? Yes


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Ease of process, quickness and overall service. Becky is great to work with and makes the entire process top notch.

" Great Sales And Finance Office "


Dwayne Bartlett

from Temecula, CA

Recommended? Yes

Purchased? Yes

04-13-2017


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The whole experience was very pleasant. The sales staff really listen to what we wanted and helped us. I have to say finance was the most pleasant finance office I have ever been in.

Response from Paradise Chevrolet Cadillac:

Thats fantastic to hear, Michael! I will be sure to thank our team for providing you with a pleasant experience. If we can help with anything in the future, please dont hesitate to contact me. Kind regards, Todd Tracy General Manager, 855-902-2299

"Great Service"


User

from Temecula, ca

Recommended? Yes

Purchased? No


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Knowledgeable staff, great service. They listened to my concerns about what was wrong and addressed each issue with a solution.

"Back Bumper On Cts Caddy"


Dwayne Bartlett

from Temecula, ca.

Recommended? Yes

Purchased? No

04-13-2017


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Back bumper was damaged and out of alignment. It was repaired, painted, realigned. It looks brand new. I am very happy with the work.

Response from Paradise Chevrolet Cadillac:

We appreciate your kind words. Im glad that we could get your car fixed up and back in good running order. Thank you for your recommendation as well. If there is anything more we can do, please come back and see us again anytime! Take care. Kind regards, Mike Armstrong - Service Director - marmstrong@paradiseautos.com

"Service Review"


Dwayne Bartlett

from Murrieta, CA

Recommended? Yes

Purchased? No

04-13-2017


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Always very quick. Chris S. in service is awesome and always makes me feel well taken care of. He is always very friendly and concerned about taking care of everything that needs to be done for my vehicle.

Response from Paradise Chevrolet Cadillac:

Hi, Debra and thank you for this great review! Im excited to hear that Chris took care of you! He is a great asset, and we appreciate all he does. Thank you again, and be sure to like our page to catch all the latest specials! Kind regards, Mike Armstrong - Service Director - marmstrong@paradiseautos.com

"Service Was Quick And Efficient"


Dwayne Bartlett

from Murrieta, CA

Recommended? Yes

Purchased? No

04-13-2017


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Car was ready in one hour....and really like the oil changes are at no cost each time I bring in my car....a real plus!!!

Response from Paradise Chevrolet Cadillac:

Thank you for leaving us your review, Betty. Im happy to hear that you were pleased with the service you received from Paradise Chevrolet Cadillac. If there is anything more that we can do, please come back and see us again. Take care! Kind regards, Mike Armstrong - Service Director - marmstrong@paradiseautos.com

"Place To Be!!! Great Place! Great People!!!"


User

from Corona, CA

Recommended? Yes

Purchased? Yes


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No pressure! Its like a family day out, looking for a car with 3 toddlers behind is a lot, but with the team from LANCE to finance made everything convenient for everyone...from top to bottom I should say! Happy family begins with PARADISE CHEVY!!!

"Who Knew Buying A Car Could Be A Pleasure?"


User

from Temecula, CA

Recommended? Yes

Purchased? Yes


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CJ Collins was the best salesman my wife and I dealt with while looking for our new car. That includes the other Chevy dealerships we went to, as well as the Ford, Nissan, and Hyundai dealerships we visited. But CJ wasnt the only pleasure. The Allstate office earned our business for not only the car we just purchased, but also our other two cars.

"Great Service"


Dwayne Bartlett

from Temecula , Ca

Recommended? Yes

Purchased? No

04-07-2017


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Pleasant experience. I will definitely continue to bring my car to be serviced here...fast service, great waiting area ,staff is very friendly.

Response from Paradise Chevrolet Cadillac:

We appreciate the kind words, Corina. It was a pleasure to work with you. We look forward to seeing you again in the future! Best, Mike Armstrong - Service Director - marmstrong@paradiseautos.com

"Service With A Smile!"


Dwayne Bartlett

from Temecula, California

Recommended? Yes

Purchased? No

04-07-2017


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Warm welcome when I arrived. Prompt updates. Clean customer lounge with coffee and cookies. Easy to cash out and get my vehicle.

Response from Paradise Chevrolet Cadillac:

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their stay at our dealership. Best, Mike Armstrong - Service Director - marmstrong@paradiseautos.com

"Awesome Customer Service "


Dwayne Bartlett

from Temecula, CA

Recommended? Yes

Purchased? No

04-07-2017


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I know when I bring my car in they dont take short cuts! The staff is always friendly and helpful! Thank you paradise!!!

Response from Paradise Chevrolet Cadillac:

Thank you for leaving us this great review, Terese. We are very happy to hear that we could be so friendly and helpful during your recent visit with us. We look forward to seeing you back again in the future! Take care. Best, Mike Armstrong - Service Director - marmstrong@paradiseautos.com

"Excellent Customer Service "


Dwayne Bartlett

from Temecula, CA

Recommended? Yes

Purchased? Yes

04-07-2017


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Very comfortable environment, no pressure at all. Focused on what we needed. Delivered my daughters car clean and gases up.

Response from Paradise Chevrolet Cadillac:

Thanks for the great rating, Damon. I am pleased to hear that everything went well for you. Best, Todd Tracy General Manager, 855-902-2299

"Great Service, Excellent Customer Service"


User

from Murrieta, California

Recommended? Yes

Purchased? No


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Friendly and thorough customer service. Loved the experience and waiting area is comfortable with snacks, tv, reading materials and phone chargers available.

"Very Informative Salesmen."


User

from Temecula, CA

Recommended? Yes

Purchased? Yes


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very informative salesman & many cars to choose from.

"Easy Peasy"


User

from Temecula, Ca

Recommended? Yes

Purchased? Yes


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This is the second vehicle I have purchased from Paradise. Both times I experienced great service, no pressure from sales staff. This time I was very pleased that what was the price on line was the price when I got in. I also appreciated the option to purchase extended warranty, a little high but worth it. I also like the the service plan that was automatic.

"Leased And Now I Bought."


User

from Oceanside, Ca

Recommended? Yes

Purchased? Yes


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This would be our third car from paradise and every time it gets better and better. Thad made it easy for us to transition from a leased vehicle to actually buying a new car. Thad is great and he should be rewarded for his professionalism and knowledge of vehicles. He made our 6 hours there feel like 2 hours. He was helpful with our kids by by making them pop corn and the front desk lady was very nice and kept putting movies in for our kids to watch. Again. Thanks Thad and the rest of the paradise crew! You have a customer for life and I will always recommend paradise Chevrolet to everyone I know.

"Great Service"


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from Aguanga

Recommended? Yes

Purchased? Yes


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Great customer service. They keep you informed and do quality work.

"As Is Usual, I Was Completely Satisfied Customer"


User

from Menifee, California

Recommended? Yes

Purchased? Yes


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As is usual, I was completely satisfied with my service. When I arrived my service representative Ryan Drumm met with me promptly and patiently noted my concerns. Once all of my needs were noted and work began immediately. During the entire time that my car was being serviced, Ryan kept me fully updated. When my car was returned to me I left Paradise Chevrolet a very satisfied and happy customer! "|"

"Great Service Department."


User

from Menifee,CA

Recommended? Yes

Purchased? Yes


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This is the best dealership I have ever bought a car from and the service department has been just as good.I would definitely go back and buy from them again.

"Great Experience"


User

from Perris, ca

Recommended? Yes

Purchased? Yes


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I was very satisfied with the customer service provided to me at the dealership. We were treated with respect and our wishes were upheld. Will definitely come back in the future.

"Recommended For Vehicle Purchase"


User

from Fallbrook, CA

Recommended? Yes

Purchased? Yes


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I did not give five stars because no human and/or company is perfect. The sales team Christian Ricks and Cody Wetherbee, finance Chris Brey, and insurance Matt Tidwell came pretty darn close. I would recommend Paradise to anyone looking to buy a new or used vehicle. The process of buying a vehicle is always a very long process, something I was not looking forward to. Cody presents with an easygoing personality, yet he displays confidence and knowledge of product. Customer satisfaction is his goal. Im working hard to improve my credit, I did not feel like I was being judged or that I was wasting someones time. I felt like Cody and Christian worked just as hard for me as they would for a customer with a perfect score. Christian worked with my parameters and was able to get me a payment I was comfortable with. Chris in finance had the documents ready to go. There are still a lot of signatures needed, but his prep greatly reduced he time it took to get it done. I then met Matt in insurance, something new to me. His job was to verify that my current auto insurance was active. Matt also educated me on something I was not aware of, and I will be having a conversation with my insurer this week. When I was handed the keys to my new 2016 Trax it was perfect.

"Chevy Is The Place To Go!"


User

from Temecula, CA

Recommended? Yes

Purchased? Yes


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Great customer service!! Love how they kept me in the loop letting me know step by step so I wasnt worried about anything

"New Car Purchase"


User

from Winchester, Ca

Recommended? Yes

Purchased? Yes


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Our salesman was Mitchell Pulver who was very easy to deal with. No high pressure and running back and forth to the "manager". Follow up after the sale has been really good. I would highly recommend Mitchell and Paridise Chevrolet

"Thank You Paradise Cadillac Temecula Ca"


User

from Temecula Ca

Recommended? Yes

Purchased? Yes


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Our experience was excellent. Lou Long was perfect, he was very patient and answered all of our questions. This was the best car buying experience we have ever had. Thank you.

"Great Service Dept"


User

from Temecula, Ca

Recommended? Yes

Purchased? No


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I had an appt for a tire rotation but asked for an oil change and there was some other work also, Sean accolades all the work done without having to make another appt.

"Paradise Ford Was Amazing!!"


User

from Wildomar, CA.

Recommended? Yes

Purchased? Yes


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Damione my salesman was amazing and did a great job getting me into the truck I wanted without any hassle. Seamless experience and he has earned my future business and any of my family and friends looking at buying a Chevy!!

"Best Dealer."


User

from Murrieta CA

Recommended? Yes

Purchased? Yes


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Great service, Going to paradise is always the way to go techs and service are the best my service advisor, thank you Jon Hernandez.

"Silverado"


User

from San Jacinto, CA

Recommended? Yes

Purchased? Yes


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Internet manager stuck by sale price. Jah made the experience the best!

"The Best!"


User

from Temecula, CA

Recommended? Yes

Purchased? Yes


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Margaret and Christian were very courteous and helpful. They helped us find the truck we wanted and at the right price. Thank you, very much, you guys are the best!

"Wonderful Service!"


User

from Winchester, CA

Recommended? Yes

Purchased? Yes


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What a pleasant service experience! It was easy to get an appointment on the day and time I wanted, the work was completed as discussed going into the appointment, and the service was completed on time as promised. A great follow-up to a simple and pleasant buying process with Kevin Brooks.

"High School Teacher"


User

from Long Beach, California

Recommended? Yes

Purchased? Yes


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Simply the best. A very professionally run business. Absolutely no pressure. Mallory Meyer is the best no hassle salesman.

"Always A Great Experience And A Job Well Done!"


User

from Menifee, California

Recommended? Yes

Purchased? Yes


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I bought my car new in 2007 from Paradise Chevrolet and, all of the subsequent service performed on my car has been done at Paradise Chevrolet. From day one and on through the years, I have received nothing but courteous relations with my various service reps and first rate required maintenance and necessary repairs. Its unusual to say that visiting Paradise Chevrolet for periodic service and/or repairs is something I look forward to but, I know that when my vehicle is returned to me the needed work will be first rate, and only the necessary service has been done. Always a very satisfying experience!

"Excellent Teams"


User

from Murrieta, CA

Recommended? Yes

Purchased? Yes


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Always a great experience. I just had a new part to purchase as well as 2 vehicles in for first service. Always friendly, courteous and professional - from sales dept, to parts dept , body shop team and service. Its a joy to go there.

"Excellent Service Department"


User

from Lake Elsinore, Ca

Recommended? Yes

Purchased? No


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Kathy is our service writer/rep and takes care of everything! The entire service department is very clean and comfortable. They have several shuttle vehicles, so you are never stuck. The gentlemen who bring your completed vehicle back to you are very courteous. We love Paradise!

"Bill From Blythe, Ca."


User

from Blythe, Ca.

Recommended? Yes

Purchased? Yes


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I bought my 3500 Silverado in 2013 from Pardise and will always bring it back for service there. I cannot say enough good about the service department from the writers to the mechanics. They all do a great job every time I bring my truck back for service.

"In And Out!"


User

from Lake Elsinore, CA

Recommended? Yes

Purchased? Yes


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Kevin Brooks took care of us! I have good credit so the process was easy for us!

"Happy Customer"


User

from Murrieta CA

Recommended? Yes

Purchased? Yes


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Thank you Sam and Ely for helping me get into my Chevy Equinox! Also thank you to Larry for helping me figure out how things worked whenever I needed it, and to Chris in finance. Everyone has been super! Love this dealership and look forward to good customer relations in the future when its time for servicing my vehicle :-)

"Great Experience!!!"


User

from Winchester, CA

Recommended? Yes

Purchased? Yes


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It was the best car buying experience we have ever had. Jonathan our salesman was very laidback and not pushy and made it a very pleasant experience. Christian our Sales Manager was also laidback and was a pleasure to work with. Manny from Finance was just as great! My wife and I had great experience and we couldnt be happier with our new truck. Also would like to mention Donny another sales manager who took my calls and set me at ease about the truck we wanted. Diego who handle our repair issue was very professional and pleasant to work with as well. Paradise has a great staff and we had an awesome experience. Thanks again!

"Very Happy"


Dwayne Bartlett

from Menifee, CA

Recommended? Yes

Purchased? Yes

06-15-2016


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I arrived on time 6:00am but was a day early. I was willing to return the next day since it was my mistake. They were accommodating and serviced my car. I was in and out within an hour and a half. What a way to start my summer break!

Response from Paradise Chevrolet Cadillac:

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us and if you havent already, follow us on Facebook for access to exclusive content! Best, Mike Armstrong - Service Director - marmstrong@paradiseautos.com

"Sam Is The Man At Paradise Chervrolet Cadillac"


User

from Temecula, CA

Recommended? Yes

Purchased? Yes


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Sam provided excellent service with zero pressure. He was very direct and up front but allowed my wife and I to take our time and make our decision. Excellent closer, whatever youre paying him...its not enough!

"Friendly Salesman, Good Customer Service"


User

from Temecula, CA

Recommended? Yes

Purchased? Yes


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Our salesman, Cody was very informative and easy to work with. He was helpful and able to answer all questions without being pushy. We had a wonderful experience and would definitely recommend him to others!

"Hassle Free Shopping"


User

from Oceanside, Ca

Recommended? Yes

Purchased? Yes


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This has been one of our better car buying experiences . I was very specific about what we wanted in a vehicle that met our expectations. Mr. Mike Paino made sure our expectations were exceeded and was instrumental in getting the right product (New 2016 Luxury SRX with all the fix-ins) to us in a timely manner. This was a no hassle shopping experience... Thank you Mike, and enjoy your day.... Les

"Personal Service"


Dwayne Bartlett

from Fallbrook, California

Recommended? Yes

Purchased? Yes

04-25-2016


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Jon Hernandez has always bent over backwards to accommodate me and assure that I receive excellent service. He is the primary reason I give your dealership high grades.

Response from Paradise Chevrolet Cadillac:

Thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service. Dont hesitate to reach out if you have any further questions or needs. Regards, Todd Tracy General Manager, 855-902-2299

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