Community Honda in Whittier, CA

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"Owner"


Scott Crompton

from Whittier, CA

Recommended? Yes

Purchased? Yes

10-24-2017


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Chris assisted me in sales and the process went smooth and I continue to get pleasant feedback via email and mail. Thank you for assisting me, you saved my life with this purchase.

Response from Community Honda:

Thank you very much, Serita!

"Honda Civic"


User

from Montebello, CA

Recommended? Yes

Purchased? Yes


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Very Happy with my CIvic sport. Thank You Troy Percy. You did an excellant job!

"Honda Accord"


User

from Whittier CA

Recommended? Yes

Purchased? Yes


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I never meant to buy a car that day in fact the dealer wasnt open yet. As I was browsing Eric Alpuche greeted me, asked if I needed help and I said I was just looking. He wasnt pushy at all which is what I liked. I told him I was looking for my grandson and told him I liked the Accord Sport SE. I told him what I could afford and he said lets take it for a test ride and if I could get you the payments you wanted can we make a deal. Long story short I bought the car told him I would be back with my grandson and family. He made arrangements to have the car cleaned, put a bow on it and when my grandson arrived showed him other used cars then brought him to this beautiful modern steel Honda Sport SE that made his day. Thank You Eric for being so helpful. You were great to work with.

"Service Department/customer Service"


Scott Crompton

from West Covina, CA

Recommended? No

Purchased? No

09-13-2017


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The service department is terrible. I left my car and ask for a loaner which wasnt available at the time. They offer me a shuttle to wherever I need it to go due that my car was going to be there for several hours. Once I was in the vehicle the shuttle person told me he couldnt take me back to my home which is 10 minutes from location. He can only go 2-5 miles from the service location which is ridiculous. I usually do my service on Ventura and they have dropped me at my work location in LA. If they would have told me all these details before I could of made other arrangements. First and last time visiting this location.

Response from Community Honda:

We are very sorry to read this, Jessie. This is not how we want our clients to feel when working with us whatsoever.

"Terrible Sales Manager"


User

from LA

Recommended? No

Purchased? No


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The internet price is a trap. Internet price plus 10% plus 3.99 APR and the sales manager told me i forgot the dealer accessories. If you guys cant sell the car for that price, dont put the discount on the ads please.

"Customer"


Scott Crompton

from Anaheim, ca

Recommended? Yes

Purchased? Yes

07-05-2017


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Loved the people. Friendly, professional, courteous. Jesse Passillas was our salesman - young, honest and very willing to listen to our criterias in what we wanted to get. Two thumbs up for Jesse! Also huge thanks to Marcos our finance guy. Made the process quick and painless. Marcos was happy and smiley all the time. Great service from entire team at ocean Honda of Whittier!

Response from Community Honda:

Thank you very much for the kind words and feedback, Kim!

"Wonderful Customer Service!"


User

from Chino CA

Recommended? Yes

Purchased? Yes


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Troy and his team went above and beyond to make my car buying process exceptional. Troy and his manager Clinton searched high and low at all the dealerships in Southern California to locate my dream car, a 2017 Civic hatchback sport in sonic grey. And the finance process with Luis was amazing. Luis very helpful and kind, I appreciated he and Troy for not being pushy. (As this was my first brand new car Ive ever bought) I couldnt have asked for a better car buying experience, so thank you to Chris, Troy, Clinton and Luis for all of your help. I will definitely recommend this dealership to family and friends. And plan to return when its time for me to buy again.

"Desapoin"


User

from Whittier

Recommended? No

Purchased? Yes


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they again treat me like a never bought a car before.......very desapoin with you guys

"Going In For A Civic, Came Out With An Accord!"


Scott Crompton

from West Covina, CA

Recommended? Yes

Purchased? Yes

04-13-2017


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The sales person is very nice and patient. He showed us all the cars we wanted to try and did not play any games. He came out with their truecarprice right away, and we didnt have to haggle at all. Ive been to many dealers and usually you see many buyers seating and waiting for the sales coming in and out. We saw a few buyers, but no one was left untended for very long and things moved along. Aggressive pricing and easy feeling atmosphere is awesome! No stress car shopping experience. Highly recommended!

Response from Community Honda:

Thank you very much for the recommendation!

"Excellent Buying Experience"


Scott Crompton

from Whittier, CA

Recommended? Yes

Purchased? Yes

04-13-2017


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Purchased a 2017 Pilot with Troy. Absolutely a stress free and easy buying experience. Troy was professional and knowledgeable. He took the time to answer all of our questions. We never felt pressured in the process and negotiated a very good price for our new car. Highly recommend buying your next new car through Ocean Honda of Whittier. Thanks again Troy!

Response from Community Honda:

Thank you very much for the kind words and feedback, J T!

"Worth The Drive"


Scott Crompton

from Riverside, Ca

Recommended? Yes

Purchased? Yes

04-04-2017


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My wife and I were looking for a 2017 CRV. After visiting a couple of dealerships in our area, we were disappointed that they werent able to give us a good deal because "the vehicle was too new" and they couldnt offer any incentives. Searching through cars.com we found a vehicle that we liked at a price that was appealing to us. I called the dealership and set up an appointment for that same day. Within 45 minutes of arriving we had already closed the deal . This is a great hassle free place to buy a Honda. We will be back in the summer to purchase an Accord from them.

Response from Community Honda:

Thank you very much, Adrian! We look forward to seeing you again. Enjoy your new CR-V!

"Great Experience"


Scott Crompton

from Whittier, CA

Recommended? Yes

Purchased? Yes

03-28-2017


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Between Shanna, Troy and Danny, for the first time in my life I got exactly what I wanted in a new car. They worked hard to find a Black Forest Pilot EXL and tracked one down. All my life Ive compromised on the color of the car that Ive gotten, but this time I couldnt. I had to have the green. I was and am still so excited about my Pilot. I have them to thank for that. They also gave me a good trade in rate for my 2001 Jeep Wrangler. Couldnt have asked for a better experience. Chuck Cruse was also awesome and got me hooked up with my local credit union so I got a 1.98% interest rate and I didnt have to go to the credit union to do the paperwork like I originally was planning on doing. Seriously, the people here are really nice. They know what they are talking about and theyll get you what you want and at a reasonable price without being pushy. Take a chance... :)

Response from Community Honda:

Thank you so much for the kind words and feedback! This is exactly how we want our clients to feel when working with us. We look forward to seeing you again.

"So Far Undisappointed With My Choice"


Scott Crompton

from Los Angeles, CA

Recommended? Yes

Purchased? Yes

03-27-2017


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I went over to find a car with a friend and my husband a while back and ended up being helped by a young man named Ralphael. I must say he was very observant with our needs and gave us the best offer. He said from the beginning he would take care of any issues and just as he promised the whole process was smooth without a hassle. At first I was nervous since buying a car is a big deal and very tedious but he made us all feel comfortable. Everyone was very attentive. If I know of anyone who will ever need a car I will definitely recommend they come here and speak to him.

Response from Community Honda:

Thank you very much for the recommendation!

"Great Service"


Scott Crompton

from Pico Rivera, CA

Recommended? Yes

Purchased? Yes

03-14-2017


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I found a used Pilot online and sent an email from their website and also called about it. Everett was very helpful. I visited 20 minutes later and they had it ready for me to look at. No pressure, just a nice test drive with great conversation. This was our first time here and Id recommend it.

Response from Community Honda:

Thank you very much!

"Mrs Marston"


Scott Crompton

from La Habra, CA

Recommended? Yes

Purchased? Yes

02-27-2017


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Julien was so helpful and personable. He worked very hard to get me what I wanted and needed in a new economical vehicle. I Love my Honda Fit, it does just that....it fits all my needs.

Response from Community Honda:

Thank you very much, Mary!

"Buyer"


Scott Crompton

from Whittier, CA

Recommended? Yes

Purchased? Yes

02-21-2017


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Julian Mendoza was great!!!! Everyone at ocean view Honda were great! I definitely already told all my friends about what a great easy process it was to purchase my car!

Response from Community Honda:

Thank you!

"Id Go Back!"


User

from Redlands, Ca

Recommended? Yes

Purchased? Yes


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I bought a new car from this establishment and was very impressed with how efficient they are. My salesman, Troy Percy, had endless knowledge about the vehicles, was extremely polite and was very patient as well. ( I had a hard time deciding on which vehicle to purchase). I will definitely go back to this dealership the next time I want to purchase a new vehicle. Kudos to Rick Welty for running such a seamless efficient dealership.

"The Best Car Buying Experience I Ever Have!"


User

from Monterey Park

Recommended? Yes

Purchased? Yes


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I have purchased my Accord Sport in less than two hours. The Sale team are very friendly when we arrived at the showroom. They showed us the car we are looking for and test drove it. I highly recommend this dealership to my friend and family.

"The Best Car Buying Experience At Ocean Honda."


User

from norwalk

Recommended? Yes

Purchased? Yes


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It was a pleasure to buy my 2017 Honda civic hatchback at Ocean Honda and at a great deal.I would say its my best decision to go to Ocean Honda at whittier. Customer service was outstanding. I had no problem understanding and selecting the car I desired. I was assisted by Everette McMahan , he was extremely kind and generous through the entire process. He clearly explained and displayed the processes thoroughly. I felt confident and comfortable after I purchased the car. I honestly can not say enough great things about this car dealership. They have the best price in Town. Everette McMahan you are the BEST.

"Excellent Dealership"


User

from Ontario CA

Recommended? Yes

Purchased? Yes


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Excellent service from Dan and Everett. Highly recommend them for their caring professionalism. Excellent sales people.

"A-plus Dealer. Buy Your Honda Here!"


User

from West hills, CA

Recommended? Yes

Purchased? Yes


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We had a very pleasant experience at this dealer. Purchased my Pliot thru Internet sales manager, Doug. He was very straightforward and sold me exactly what I wanted. No sales pressure and he was very nice. The rest of the staff were also very friendly and didnt waste any time getting the job done from financing to signing the purchase contract. Very happy with this purchase!

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