"Great Experience"
I keep Cars a long time so it has been quite a while since I was in a dealer. Max did a great job showing us a Mazda 5 they had in stock, They were open to working with us without any push at all. In the end we did not but the Mazda and I checked back for other cars that we might want. I would not hesitate to buy a car from them. Thanks
"Easy Process"
I was skeptical going into a dealership at first. I had a good idea of what I wanted and really didnt want to deal with a pushy salesperson. The process ended up being very easy. I chose the truck I wanted and took it out several times on test drives. Paperwork was signed, their finance person shopped for financing, insurance was taken care of and I picked up my truck. Super easy no pressure dealer. I would definitely recommend them and use them again.
"Happy With The Service"
Friendly and fast service, clean facility. Good location. Easy to schedule appointments. I would recommend this dealership for a vehicle purchase and service.
"Great Service Very Clean Very Friendly"
It was a great experience at LANnan they made the process so easy very helpful and friendly experience I could not be happier with my purchase
"Friendly Staff, And Great Service"
The staff was friendly and courteous, they addressed all my needs and concerns. Easy to get an appointment. Service was timely, with comfortable waiting area.
"Great Overall Experience "
Was given thorough information on the car details and lease process. Received a competitive lease. From looking at car options to driving the car off the lot, the process was seamless & happened within days. Stephan, the manager, and receptionist were all pleasant. Clean facility, too.
"Car Review "
Good service and friendly staff. They where prompt and courteous. I would recommend them .. we use them to all our cars under warranty
"Addressed Concerns In Timely Fashion"
Visit was addressed in a timely fashion and took care of my concerns with replacement of rear wiper blade and air in tires. One tire was checked, by request, and found to be okay.
"Let Sit Down And Talk"
Friendly and easy going without any sales presssure. It was more like a discussion about a new vechile. It was a pleasant experience.
"Nice And Easy"
It was easy, I knew what I wanted and was able to get answers to my questions quickly. The salesman did not try to sell me more than I wanted he was very receptive to my requests and needs.
"Was A All In All Great Experience "
everything was very spot on and professional ! I would highly recommend to anyone looking for a good service .
"Love My New Silverado"
A very pleasurable buying experience never felt pressured and able to proceed at my pace. Sales and management recommendations were right on and extremely happy with my new Silverado. Beautiful facility and buying process very organized.
"Love My New Chevy Trax"
Great car buying experience! No problems at all. Fair price.
"Good Service Department"
I thought everyone was polite and very helpful to get my vehicle in for service. Great communications
"Great Purchase At Lannan!"
Fantastic dealer ship to buy your new vehicle. Its our second purchase and it was so easy. With the help of Tone we found the perfect one!
"Wow!!! Thanks!!! Youre Just What My Truck Needed!"
10-14-2016
Thank You All So Very Very Much!!! My experience was great!!! I was in and out in no time at all!!! And now I can be fully assured that my truck is in the best shape ever!!! I am always guaranteed to get it back better than it was before I brought it in!!! With a brand new oil change, tire rotation and fluid check, I am now ready again to put some fresh new miles on my truck ahead of me!!! Thanks Again!!! Youre awesome!!!
"Lannan Of Lowell For New Car"
I could not have had a better experience buying a new Suburban here. Very knowledgeable staff that was also very easy to work with in a low pressure environment.
"Lannan Chevrolet Of Lowell For Dependability."
Fast, courteous, trustworthy, and dependable services and outstanding products. They are the top of the line for what they do in their business. I had an appointment on a prior date and arrived a little bit early, but I did not have to wait in a line behind anyone. They were ready to see me on time and as scheduled. I was done in about 20 minutes.
"Hassle Free"
Lannan has a Great Team! Steve S. and Company takes the sting out of vehicle shopping
"Dealership Service Performed"
Very fast, friendly service. Excellent environment in the waiting room
"Car Shopping"
The salesman helped me make the perfect choice for my new vehicle. I am more than satisfied. When I first came into the showroom, I was unaware of the exact type of vehicle that I truly wanted. I simply had a general idea of what I was looking for, but after talking with the salesman, I came out with a much better vehicle than I had even imagined. Thank you.
"Buying Experience"
It was close to closing time and they didnt rush us or tell us they couldnt help. Earlier that day the service department informed us our cobalt was not worth fixing as it needed an engine. The only thing that bothered us was the fact we were given nothing for our cobalt and still charged a service bill after signing the title over and signing papers on a brand new 2016 Silverado. Our salesman was very personable and made our buying experience pleasurable.
"Good Work"
I bought a 2013 Silverado onTuesday and that Friday I brought it in to have the charging system checked, turns out it needed a new alternator. Everyone was prompt and courteous, I was provided with a loaner car and had my truck back the same day. Couldnt ask for more.
"Great Service"
brought truck in for service engine light. Parts had to be ordered, and truck was fixed promptly when they arrived. Easy in and out for drop off and pick up.
"Great Service!"
Consistant Great Service, the staff is profesional and friendly and the facilities are always clean! My truck has only been serviced by Lannan Chevrolet.
"Service"
12-11-2015
Service said it would take an hour to complete. Waited over 1.5 hours. Quality of service is not what it used to be.
"Great Service"
I was very satisfied with the work done at Lannan. I will need to bring back my truck for the low power message. It happened on the first cold morning I used it.
"Persistence Wins The Day And My Loyalty"
I cant speak highly enough about the Service group at the Lowell dealership. Both Kevin Brown the service manager and Danielle Garcia the service adviser were very helpful and responsive to my needs. The issue with my 2104 Silverado 2500 was not an easy one to fix, but the service staffs persistence won the day and my loyalty.They went over and above. I would recommend this group to anyone in need of service. When a service manager takes time to personally deliver a vehicle it really shows they care. Thanks for the good work.
"Great Service With A Shuttle Service Available"
friendly people, quick service if not a ride home is offered, clean bathroom and waiting room with coffee, reading material and a large tv.
"Great Dealership At Lannan Chevrolet"
I am always treated like I actually matter even after the sale when I come to your dealership and they go the extra mile to ensure I get everything I can when Im there.
"Great Customer Service"
Danielle was awesome. Made my experience awesome. my car broke down 2.5 hours from home and she helped with the rental car and fixed my car painlessly.
"Great Service, Quality Job"
11-27-2015
I was greeted right as I walked in. The sign in was done very efficiently and the work on my car was done very quickly. Very pleased.
"Great Dealership."
Negotiating a deal with Lannan salesman Jack Parr was truly a great experience. Very happy with the deal and his follow up to make sure that I was 100% satisfied. Thank you Jack.
"Chevy Colorade Is The Way To Go"
My experience was very positive. I received an immediate response from Marty to my internet quote request. I called him Friday morning to set up an afternoon appointment in which the truck I was interested in was ready for a test drive. The associate I worked with, Steve, was very pleasant, professional, and knowledgeable about Chevy products, and in particular the Colorado. Once we made a deal Marty promptly took care of all paperwork. Finally, when I arrived Monday night to pick up my Colorado Steve took the time to point how to operate all the electronics. I was very pleased with the entire process.
"Lannan Of Lowell - The Best !!!!"
This is the most professional and courteous dealership. They are thorough and complete the job as quickly as possible. I would not consider going anywhere else. Love these guys !
"Great Service"
I went just fine friendly fast and a very nice waiting area. That really all I have to say Mary Lee
"Excelat Cutomer Relation."
I was limited for time, with this knowlage your sale rep made our deal quick. I had several additional items added. This was completed in a timely fashion.
"Great Service"
Excellent service as always!! Very friendly staff and quick service. Short wait time. Clean waiting area with tv and reading materials. Clean bathrooms , beverages and snack machines.
"Great Service, Friendly People, Shuttle Service"
I am very pleased with the dealer, just not with my chevy cruze diesel. It has had 3 sensors repaced so far. What happens when the warranty expires?
"New Car"
The salesman was very good in helping me and explaining the features the car has. This is my favorite dealership I always get excellent service.
"Great Service Very Friendly"
I have always had good experiences at Lannan. Everyone there is always very helpful and friendly. Service is good and done in a timely manner!!!
"Gm Email Offers"
You sent me an email about fixing me ignition and offering me a free oil change and tire rotation. Yet you failed to let the dealership know about these emails that you send out. They knew nothing about this offer. I looked like I was trying to scam them. I told them on the phone when I made the appt and when I got there. Seemed like they knew what I was talking about but then tried to charge me for the oil change. I had to come back 2 days later because they didnt have the part for the recall and so I brought in the email to show them. In the future please inform your dealers when you make offers to customers. Otherwise - they were very nice - especially the man who helped me - sorry didnt catch his name.
"Great Service"
Great buying experience. Salesman was very informative and not to pushy. Great experience other than a 20 word requirement on your survey
"Great Service, Friendly Staff, Pleasant Experience"
Matt and Danielle provided excellent customer service. I was in for an oil change and had to bring my toddler and Matt offered to help carry in my belongings and Danielle carried my coffee in for me and opened the door for me. Matt updated me when my car was almost ready and Danielle checked on me and my son to see if we needed anything and brought us m&ms. Both of these employees went out of their way to make my experience an amazing one and I would highly recommend service at Chevy of Lowell because of it. I was also highly satisfied with the services performed on my vehicle. Needing to take time out of the day for an oil change when I have a young child and work nights would normally be a nuisance but this staff really made this an enjoyable experience for me and put me in a great mood for the rest of the day.
"Great Service "
For the first time I did like it great and friendly people. So far coming back on my next oil change
"Survey"
We went to Lannan chevy in Lowell and Tony and his co workers were very helpful with everything.ty !!! we love the truck.
"Excellent Experience"
Great experience. Nothing was rushed and there was never any pressure. I felt secure in leasing a car there. Everything was explained and I always felt like I could ask questions.
"Great Service"
Always very pleased, thank you. I bought my car here and I have had it serviced here with great success
"Great Service"
Amazing customer experience, they helped me save thousands.
"I Always Enjoy Taking My Car In For Service"
I like the idea that I am in the system, from my vin, they know who I am and about my car. Did what I asked, and recommended service which I agreed to have done.
