AutoNation Chrysler Dodge Jeep Ram Valencia in Valencia, CA

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"Service"


User

from Santa Clarita, California

Recommended? Yes

Purchased? No


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I had a wonderful experience. Manny and Adam were especially helpful.

"Buying My Jeep Wrangler"


User

from Moss landing, ca

Recommended? Yes

Purchased? Yes


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Buying my car was fast and easy. I will definitely recommend this this dealership to my friends and family.

"Autonation Service Review"


User

from Lake View Terrace, CA

Recommended? Yes

Purchased? Yes


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I purchased the Dodge Ram 1500 from this dealership six months ago and it was due for its first service under my ownership. There was also a recall notice, so I made an appointment to have both done together. I was greeted promptly upon arrival and gave the gentleman my information. He had me wait for a service writer which only took a moment. Alex wrote the service order and told me when the vehicle would be ready. I returned at that time and the truck was ready and washed and was good to go. Very happy with the whole experience.

"Durango Service"


User

from Canyon Country, California

Recommended? Yes

Purchased? No


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Excellent experience. Fast, friendly service. Comfortable waiting area. Thanks.

"Auto Nation-2006 Honda Accord"


User

from Santa Clarita, CA

Recommended? Yes

Purchased? Yes


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I recently moved to Santa Clarita from Maine and needed to buy a vehicle. Working with a young man at this company thru emails, made the appointment to view a car he thought might be right for me. It turned out it was not, but he was ahead of me with others. The Accord was my purchase and I am very pleased with it. I feel safe and also feel that I have a reliable car to take me on my travels. They were like my first friends in CA.

"New Car"


User

from Lancaster,California

Recommended? Yes

Purchased? Yes


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I shopped on line at Auto nation Jeep Valencia and they had the vehicle on the lot. I spoke to Matt the online sales manager and he was more than helpful called me back right away answered all my qustion.

"Great Customer Service And Easy Transaction"


User

from Aptos, CA

Recommended? Yes

Purchased? Yes


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I went to a dealership in my hometown in Bakersfield, CA that was extremely disappointing. That interaction left me hesitated in overall purchasing a vehicle. I decided to take the trip to Autonation in Valencia and the overall experience was welcoming. They car salesmen was very nice and easy going. His likability made it easier for me to test drive vehicles without the pressure of purchasing on the spot. Once I had a vehicle in and negotiations began, the first offer was reasonable. All negotiations were between the salesmen and I. There was no "managers" to assist in closing the deal. Once I counteroffer, they went lower than expected in which I signed. I recommend for anyone who is interested to purchase through Autonation.

"Customer"


User

from Granada Hills, CA

Recommended? No

Purchased? Yes


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I took my car in for an oil change. Had to wait too long for a service person to help me because they were helping walk ins when I had an appointment. The worst part was when I went in to pay the cashier was missing (She had walked by me saw me waiting there kept walking and never said a word...her name is Annlise). I finally had to ask the two guys in the parts dept to page her she finally comes back snapping and chewing her gum like a cow and takes my name a d gets my paperwork tells me how much I owe, I hand her a 100 bill and she has no change gets on her walk talky and ask someone to go to the bank, hands me my money back and shortly says you have to wait til they go to the bank. OH HELL NO SHE DIDNT...I asked for the manager and got things figured out....What dealer cant change a hundred dollar bill....cashier is an idiot

"Torque Converter/transmission Repair"


User

from Leona Valley, CA

Recommended? Yes

Purchased? No


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Fixed my problem, got my truck in right away, Hunter Dodge, where I purchased truck couldnt get me in for six weeks.

"Ms. Valeriano"


User

from Arleta, CA

Recommended? Yes

Purchased? Yes


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This car buying experience has been one the best I have had. I started seeking for a car at the autonation website and when someone at Valencia contacted me, they became very helpful and made me feel like I comfortable and made this process a lot easier and enjoyable.

"Service Department"


User

from Castaic, California

Recommended? Yes

Purchased? No


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When I needed my business car serviced Junior in the Service Department was very helpful and professional.

"New Car Purchase"


User

from Valencia, CA

Recommended? Yes

Purchased? Yes


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Very helpful staff willing to go the extra mile to assist us

"Excellent Customer Service"


User

from Santa Clarita, Ca

Recommended? Yes

Purchased? Yes


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Very smooth car buying, no pressure, they are willing to workout within the budget to find a solution.

"Mr. Arquill Sayles Sr."


User

from Lancaster, California

Recommended? Yes

Purchased? No


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Well taken of by service advisor. Service took longer than expected so I was given a rental at no coast to me.

"Buying Used Car"


User

from Santa Clarita, CA

Recommended? Yes

Purchased? Yes


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Quick no pressure buying process. Friendly helpful.

"Service"


User

from Santa Clarita, CA

Recommended? Yes

Purchased? Yes


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Waiting time at the writing up was to long.They replaced a fuse from the power (12 v)in the dash and now the power in the trunk is not working.

"Autonation Dodge"


User

from Santa clarita, california

Recommended? Yes

Purchased? No


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Tom was great. He provided great service. Was willing to help any way he could

"Very Slow Service Department."


User

from Canyon country, ca

Recommended? No

Purchased? No


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It took me several phone calls and one entire day to obtain an answer/make an appointment. I kept getting the answering machine. When I finally spoke with someone, they gave me the wrong answer. I was told I did not have any more oil changes in my package when in fact I had one left. I tried again the following day to call the service department and was finally assisted by ALEX who was outstanding.

"Amazing Experience! I Would Not Go Anywhere Else!"


User

from Valencia, CA

Recommended? Yes

Purchased? No


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Great experience at Autonation made possible by Phil who works in the service department. Everyone was really nice but Phil went above and beyond to make sure my experience was not only pleasant, but he was so nice and helpful that it affected every other area of my life as well. A little kindness can really change someones life, especially when going through a dark time, I never thought I would say this about a car service visit, but that is how wonderful this experience was. Thanks Phil and everyone at Autonation!

"Sigh...yet Again Poor Service"


User

from Valencia, CA

Recommended? No

Purchased? No


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Just poor experience from dropping truck off to pick-up. Wait 45 minutes see advisor even WITH appointment, call and check the status, expect dealership to call me, OF course cant replicate issue...however funny it replicated for me as soon as I got in the truck...FINALLY, Valencia is sending me back to Huntington Beach to get a simple module adjusted for sunroof...great service just great service...

"To My Surprise"


User

from Santa Clarita, ca

Recommended? Yes

Purchased? No


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Easy, quick, and very informative. Was told how long it will take and was done quicker than expected. Will always use this dealership for service! And when Im ready to purchase my new car. I will come here

"Customer Setvice"


User

from los angeles , ca

Recommended? Yes

Purchased? No


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it was easy. arman the service manager took care of my oil change.

"Ram 1500"


User

from Santa Clarita, Autonation

Recommended? Yes

Purchased? Yes


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Very straightforward so easy to do business with. Paperwork was quick as well so that was a relief.

"Car Service"


User

from Valencia, CA

Recommended? Yes

Purchased? No


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I just want to say that I really appreciated the professional customer service that I received from Tom Lange and his team. Tom took the time to listen to me about a previous negative experience I had at the same dealership just months prior. He told me that he wanted to make things right and he did. He told me what my car needed, how much it would cost and he kept to his word. He treated me like a person and not a dollar sign. During my interaction with Tom, I got a sense that he took pride in his work and going out of his way to take care of his customers. I would highly recommend Tom and his team to anyone who needs their car serviced.

"Dodge Valencia Service Department"


User

from Valencia, CA

Recommended? Yes

Purchased? Yes


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Armen is a valued service advisor without him the service would slip.

"Bought My First Car Here!"


User

from Santa clarita, Ca

Recommended? Yes

Purchased? Yes


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I recommend this dealer to anyone who wants and new car and has bad credit! I went in thinking I would not qualify as other dealers had turned me down. From the sales manager to the sales assiciate Cruz Perez and financial manager, everyone worked hard to make this experience a great one! I love my new Jeep!

"Repair Review"


User

from Tehachapi, California

Recommended? No

Purchased? No


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Repairs were recommended that were inappropriate according to two other unbiased mechanics. Car was brought in 4 or 5 times because the roof was leaking, this last time we were told that it happens to all the Wranglers with the removable roof ( I suspect that was said because they couldnt fix it). I had another issue and I was told it was "driver error". I asked that the service manager call me, that never happened. Weve recently moved and we drove 1 1/2 hours for this treatment, we wont be back.

"Dodge Ram 1500"


User

from Canyon country, ca

Recommended? Yes

Purchased? No


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This was a good experience service advisor Phil mad sure I was informed and updated on my truck. The truck runs great now.

"Highly Recommended"


User

from Santa Clarita, California

Recommended? Yes

Purchased? Yes


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Easy process, very professional and friendly staff. Even delivered my brand new awesome looking Ram 1500 to my house. These guys are awesome and could not beat the price either.

"Best Ever!"


User

from Valencia, CA

Recommended? Yes

Purchased? Yes


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Please see Paul Santilli!!!!! He is the best saleman Auto Nation has! He will actually tell you the honest truth about any vehicle...based on his training and years of service at other dealerships!

"Friendly Staff And Great Service!!"


User

from Valencia, CA

Recommended? Yes

Purchased? Yes


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Great staff helped me through the whole process from getting the best price possible and adjusting to my requests. would recommend this dealership to anyone looking to get straight forward sales and haggle free service.

"Dodge Ram"


User

from Santa Clarita, Ca

Recommended? No

Purchased? Yes


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Very great buying experience I will be sure to recommend this dealer to my family and friends

"Jeep Rubicon"


AutoNation Chrysler Dodge Jeep Ram Valencia 2865

from Los Angeles, CA

Recommended? Yes

Purchased? Yes

04-19-2017


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Matthew was very helpful and responsive, he made our buying process a breeze!

Response from AutoNation Chrysler Dodge Jeep Ram Valencia:

We are happy you had a pleasant experience here at AutoNation Chrysler Dodge Jeep Ram Valencia. If you ever need help, just give us a call. Happy motoring!

"Great Service"


User

from Chatsworth, CA

Recommended? Yes

Purchased? Yes


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Got great customer experience and the service was amazing from Cruz

"Great Experience"


User

from Los Angeles, California

Recommended? Yes

Purchased? No


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Was in the market for a new car.. inquired about one and a sales rep comtacted me shortly*Paul* with multiple cars to choose from that I was approved for .. didnt end up purchasing a car yet but the dedication and effort he took to make sure I was for sure leaving with the car , have to give the dealership the 5 stars they deserve it for the amazing customer service ¿¿

"Ram Trucks"


AutoNation Chrysler Dodge Jeep Ram Valencia 2865

from Valencia ,CA

Recommended? Yes

Purchased? Yes

04-08-2017


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Internet Manager Paul Santilli was amazing! Fast friendly service. Would definitely buy again through him

Response from AutoNation Chrysler Dodge Jeep Ram Valencia:

Nikky, thank you for your positive review. Were happy to have been of service to you. Were always here to provide exceptional service. We hope to see you again in the future!

"Helpful"


AutoNation Chrysler Dodge Jeep Ram Valencia 2865

from Santa Clarita, California

Recommended? Yes

Purchased? Yes

04-08-2017


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Nick was really great, he really helped me get a good deal.

Response from AutoNation Chrysler Dodge Jeep Ram Valencia:

We are happy you had a positive experience with us, Marcel! If you ever need any help, please give us a call!

"Salesman Steve Doerberker"


AutoNation Chrysler Dodge Jeep Ram Valencia 2865

from La Canada, CA

Recommended? Yes

Purchased? Yes

04-04-2017


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I wanted to purchase another Jeep Grand Cherokee so I contacted the previous dealer in Valencia. The salesman I reached was Stephen Doerberker. He and I hammered out a deal over a few phone calls and emails and I picked up the car the next day, signed some papers and was out within 30 minutes. No hassle!

Response from AutoNation Chrysler Dodge Jeep Ram Valencia:

Thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

"Buying A Truck"


AutoNation Chrysler Dodge Jeep Ram Valencia 2865

from San Miguel, California

Recommended? Yes

Purchased? Yes

03-29-2017


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I would recommend this place. Really good costomer service. Bought a new truck recently and I like it.

Response from AutoNation Chrysler Dodge Jeep Ram Valencia:

We are ecstatic with your strong recommendation of our location, Pedro. Again, we appreciate your recommendation of AutoNation Chrysler Dodge Jeep Ram Valencia and we hope to be of service again in the future.

"Dodge Ram"


User

from Canyon Country, CA

Recommended? Yes

Purchased? Yes


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Steven was very helpful and made the experience very easy.

"Great Experience!"


AutoNation Chrysler Dodge Jeep Ram Valencia 2865

from Arcadia, California

Recommended? Yes

Purchased? Yes

02-28-2017


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Im 80 years old and have purchased many cars but dealing with Auto Nation was very easy, fair and pleasant. I received an evaluation on my trade-in which helped in making the purchase of my new car much, much easier. I can highly recommend my salesman and the other staff at Auto Nation to anyone wishing to buy a new or used car without any pressures.

Response from AutoNation Chrysler Dodge Jeep Ram Valencia:

Thanks so much for the warm recommendation of the team here at AutoNation Chrysler Dodge Jeep Ram Valencia. Dont hesitate to call us if you ever need anything. Be safe on the road.

"Challenger"


User

from Los Angeles, CA

Recommended? Yes

Purchased? Yes


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Very helpful and knowledgeable staff, left with a Dodge Challenger. Very sexy car!

"Beat All My Expectations!!!"


User

from Santa Clarita, CA

Recommended? Yes

Purchased? Yes


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So happy with the purchase. Kim listened to my needs and wants. Not hassles. Got it done.

"Autonation Valencia"


User

from Sylmar, CA

Recommended? Yes

Purchased? Yes


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Great experience buying my Jeep through Autonation Valencia!

"2017 Durango"


User

from Lancaster, CA

Recommended? Yes

Purchased? Yes


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Buying a car has never been so easy, everything was very clear and I knew what I was paying for.Thank you

"My New Car"


AutoNation Chrysler Dodge Jeep Ram Valencia 2865

from Lancaster, CA

Recommended? Yes

Purchased? Yes

02-13-2017


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Great experience. Best service and price. Thank you

Response from AutoNation Chrysler Dodge Jeep Ram Valencia:

We are happy you had such a positive experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

"Very Helpful"


User

from North hollywood ca

Recommended? Yes

Purchased? Yes


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The salesman was very helpful and did his best to make sure i left with the car of my choice.

"Auto Nation Valencia"


AutoNation Chrysler Dodge Jeep Ram Valencia 2865

from Glendale, CA

Recommended? Yes

Purchased? Yes

02-09-2017


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Im happy with my 2014 Dodge Charger. Facility needs improvement though for a more comfortable wait. Processing and accommodation with approvals was satisfying. Friendly people though can be improved for a better hospitality.

Response from AutoNation Chrysler Dodge Jeep Ram Valencia:

Thanks so much for your feedback. If you ever need help, just give us a call. Happy motoring!

"Love My New Blue Truck"


User

from Sylmar, Ca

Recommended? Yes

Purchased? Yes


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Went shopping for a truck at Chevy and didnt get price wise what I wanted. So decided to checkout Dodge. Within 1 hour we had a lease price with zero down. Wow what a no brainer. Took truck home within 3 hours.

"My New Blue Ram Truck"


User

from Sylmar, Ca

Recommended? Yes

Purchased? Yes


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Went to Dodge after not getting what we wanted from Chevy, and literally it was a no brainer. Hands down Dodge outdid Chevy by 200%

All prices exclude government fees and taxes, any finance charges, any dealer document processing charge, any electronic filing charge, and any emission testing charge.

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