Teddy Nissan in Bronx, NY

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Buying Process

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"I Am So Dissapointed With The Way Im Being Treated"


User

from Bronx, ny

Recommended? No

Purchased? Yes


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I am so disappointed with auto services of Teddy Nissan ( Bronx, Ny) . I purchased a 2014 Nissan Maxima from them less than a year ago and my stereo system shorted out. I also have an oxygen sensor issue. I have the paperwork stating that the vehicle was well maintained. I Have an appointment to bring the car in on Wednesday 5/3/2017....The secretary told I can not get a loaner vehicle at all. What type of business is this? None of this is my fault and I sent 3 of my FDNY Co -workers here to purchase vehicles in the past...... I do not like the service here at all!

"Excellent Service Staff At Teddy Nissan"


User

from Yonkers, NY

Recommended? Yes

Purchased? Yes


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This was my third visit to Service and everyone (and I do mean everyone) was so professional and helpful I felt I needed to let you know. Please give them my thanks (again)!

"Mr. D James"


User

from Bronx, NY

Recommended? Yes

Purchased? Yes


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I went in to the Boston Rd location after being called by one of their customer service reps, and as soon as I got there a salesman by the name of Daniel Mejia asked if I needed some help. Well, I did and he showed me and my girlfriend two cars and we test drove them, however I wasnt totally sure if I wanted a car or SUV, so after conferring with my girlfriend, we decided on an SUV. We signed papers, got plate & insurance and drove away the same day with no hassle. Other than it taken all day,because we test drove the vehicles-the staff, valets, salespeople were extra fun to be around and made my experience great. I would recommend anyone I know, thats looking for a vehicle to certainly make this place a priority-Djames

"Great Service "


User

from ny

Recommended? Yes

Purchased? Yes


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My experience wasnt a bad one there was a little problem after the purchase but their service department took care of it Pronto very happy with my 201 acura mdx runs like a champ

"Engine Knock"


User

from NEW YORK

Recommended? No

Purchased? No


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BEWARE: the white Mercedes E350 has an engine KNOCK. THE DEALER DIDNT EVEN CHECK IT.

"Were They Kidding Me?"


Steve Cohen

from White Plains, NY

Recommended? No

Purchased? No

03-15-2016


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I recently visited to inquire on leasing a Sentra for my daughter. The new salesperson generally had very little knowledge in sales, but he was polite. Without going over current rebates, incentives and naturally my credit score. No sooner than 1 minute, He pulls out a calculator and says the car will cost me $292 a month I have had many many cars over my lifetime and have dealt with many sales people and managers over the years but the approach Teddy Nissan took with me was the worst I had ever seen. They didnt even know who I was Do they really expect to sell cars like that?

Response from Teddy Nissan:

Al, I am sorry to hear about your experience with our dealership. I can assure you that it was not our intention to disappoint or frustrate you. I would appreciate the opportunity to speak with you regarding this matter so I can better understand the issue at hand and we can work toward a resolution. Please contact me at your earliest convenience. Sincerely, Jen Almodovar - jalmodovar@teddynissan.com

"I Love U Teddy Nissan!"


User

from Mount Vernon, NY

Recommended? Yes

Purchased? Yes


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I had to drop my car off today and I also needed a loaner. I always call ahead to schedule my service and get my loaner and each time, the process is always smooth and everybody is very friendly. They take care of me and put my mind at ease. Thx Teddy Nissan, u guys are swesome!! Keep up the amazing work ¿¿¿

"Great Excellent Service"


User

from Bronx New York

Recommended? Yes

Purchased? Yes


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Help me get a good quality car good year excellent miles and price that works great with my budget

"Great Service, Clean Facility"


Steve Cohen

from Bronx, NY

Recommended? Yes

Purchased? No

12-22-2015


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Very pleasant experience with the gentleman who helped me during my oil change, I think his name was Keith. I brought my laptop because I needed to work and he wasnt sure of the Wi-Fi password, found out what it was and provided it so I could log on and work while I wait.

Response from Teddy Nissan:

At Teddy Nissan, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Jen Almodovar - jalmodovar@teddynissan.com

"Great Service"


User

from Yonkers NY

Recommended? Yes

Purchased? Yes


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I liked the personal attention that you guys gave me.Everything was awesome, I would recommend you guys with all my friends.

"Great All Around Service"


User

from Bronx, NY

Recommended? Yes

Purchased? Yes


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Sales rep Ivan made the car buying process enjoyable as possible. He was very professional and provided my family with much needed guidance. I would highly recommend my colleagues to him in the future.

"Great Service"


User

from Bronx, NY

Recommended? Yes

Purchased? No


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I like the experience alot, The staff was amazing, Especially Jonathan Payano, He really attended to my needs and took care of me

"Great Service"


Steve Cohen

from Bronx, NY

Recommended? Yes

Purchased? No

12-15-2015


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The representative that was working with me was very pleasant and helpful. He explained step by step what each diagnostic meant.

Response from Teddy Nissan:

Hi Edwina and thank you for this great review! Were very happy that our team was here to help you and treated you with the customer service we know you deserve. Thank you again and hopefully we get to see you again! Jen Almodovar - jalmodovar@teddynissan.com

"Great Salemen. Will Work With You."


User

from Bronx, NY

Recommended? Yes

Purchased? Yes


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Michael Peters was excellent. He was very personable and helped me get into a new car when I didnt think I would be able to. He listened to my concerned and showed me a vehicle that is truly perfect for my needs. I love my new car!

"Great Service , Clean Facilities"


Steve Cohen

from bronx , new york

Recommended? Yes

Purchased? Yes

11-24-2015


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I love the way we were welcome everyone was nice class act especially our salesman Garfield he was great he made us feel at home , thanks

Response from Teddy Nissan:

Hi Julio and thank you for this great review! Were very happy that Garfield was here to help you and treated you with the customer service we know you deserve. Best, Jen Almodovar - jalmodovar@teddynissan.com

"Great Service"


Steve Cohen

from Bronx, New York

Recommended? Yes

Purchased? No

11-24-2015


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I didnt have to wait too long for the car service. I was provided with great service and courtesy. I will return again.

Response from Teddy Nissan:

Thanks Margarita for the outstanding review! We are very happy that we completed your service quickly. We understand that servicing your car takes valuable time out of your day and we never want to waste our customers time. We are very happy to hear that your service was completed in a timely manner and we look forward to servicing you again. Be sure to like us on Facebook to get exclusive specials! Best, Jen Almodovar - jalmodovar@teddynissan.com

"Second Chances."


User

from Bronx, NY

Recommended? Yes

Purchased? Yes


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I liked that I was able to negotiate somewhat, and the process was pretty smooth. My sales person was knowledgeable and also personable, which made things lighter. I like that they have a delivery team, and you get a rundown about your vehicle. Most of all I have a great SUV that I absolutely love!!!,I liked that I was able to negotiate somewhat, and the process was pretty smooth. My sales person was knowledgeable and also personable, which made things lighter. I like that they have a delivery team, and you get a rundown about your vehicle. Most of all I have a great SUV that I absolutely love!!!,I liked that I was able to negotiate somewhat, and the process was pretty smooth. My sales person was knowledgeable and also personable, which made things lighter. I like that they have a delivery team, and you get a rundown about your vehicle. Most of all I have a great SUV that I absolutely love!!!

"Great Service"


User

from bronx

Recommended? Yes

Purchased? Yes


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I have little experience with different dealership. But all of the people of teddy Nissan r very nice and friendly, and they help me to do everything as i need. i will give them 5 star. but i am very very disappointed, upset for the Nissan rogue, its not for 1 or 2 dollar. my choice was morano. they let me to get rogue, the problem is its sound is too loud when i am driving like 10 years old car or a big car i am driving. i dont know what happened after 1/2 years.

"Professional And Courteous"


User

from Astoria, NY

Recommended? Yes

Purchased? Yes


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The staff was very professional and very kind to me. My salesman Franklin was awesome and left no question unanswered. My finance guy was Pedro and he exercised the same level of kindness and professionalism as well. I appreciate the fact that they treated me like a person.

"Love The Service"


User

from Bronx, New York

Recommended? Yes

Purchased? Yes


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What I like about the dealership is there outstanding customer service. I have been working with customers over 20 years and know good customer service when I see it. I was able to replace my 2014 vehicle woth 2015 and went from leasing with another dealership to financing a car.

"Friendly Staff"


User

from Bronx, NY

Recommended? Yes

Purchased? Yes


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Staff was friendly. My salesman Franklin was very nice. I didnt like that even though I wa there to meet a specific salesman, another sales person tried to take the sale. If I wouldnt have spoke up and said I was there for a specific appointment, the other salesman would have tried to take the sale.

"Better Than The Last Time "


User

from Bronx, NY

Recommended? Yes

Purchased? No


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I like that I dont have to wait near the bus stop, I didnt feel safe there and the new waiting area was comfortable.

"Great Services Even With Drop Off"


User

from Bronx, new york

Recommended? Yes

Purchased? No


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The tech reminded me that my inspection was due. I had forgot it was due. I know I would have got a ticket. Thanks Lonnie.

"Excellent Service.friendly Staff, Clean Waiting Ar"


User

from bronx, ny

Recommended? Yes

Purchased? No


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fast service, Mr Walker the service writer saw that my vehicle was being towed. he came out to meet me introduced himself.wrote up my order. promised to call when problem was found.

"Great Customer Servicr"


User

from Bronx Ny

Recommended? Yes

Purchased? No


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Great customer service. Wait time wasnt too bad. The rep kept me and my husband informed. The only problem I have is the pricing is too high.

"Carlos Liriano Delivery Team"


User

from Bronx,Ny

Recommended? Yes

Purchased? Yes


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I had an amazing expierence with Carlos Liriano of the delivery team hes the main reason i was satisfied with everything. The wait was a little lenghty but it was a great expierence . I got a 2015 Murano and Kenny was my salesmen

"Great Service "


User

from Bronx, New York

Recommended? Yes

Purchased? Yes


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Professionalism and knowledge of the associates Made for a very very pleasant experience. I went home with exactly what I wanted in a car.

"Great Service "


User

from Bronx, NY

Recommended? Yes

Purchased? Yes


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Juan Garcia is always very attentive and goes above and beyond to assist, he helped me select a vehicle a year ago and provided me the best options again this time around. Im very happy with the services at Teddy Nissan.

"Excellent Service Experience"


User

from Bronx, New York

Recommended? Yes

Purchased? No


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This was my first foray into service at Teddy. Not knowing the protocol, I was a bit apprehensive as to how things would go. I found everyone extremely helpful and pleasant. They all did their best to service my vehicle quickly and efficiently, I was informed what to expect afterwards and everyone had a smile! My personal service representative Lonnie was especially informative and pleasant, and helped to make my experience as seamless as possible.

"Great Service, Clean Facilities, Lovely Personnel"


User

from New York, New York

Recommended? Yes

Purchased? No


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They explained exactly what had to be done, how much it would cost, and how much time it would take. Each person was friendly, introduced themselves, and was nice. These dont sound like big deals, but a little kindness goes a long way. Very much appreciated.

"Battery Died Three Months After Purchase."


User

from Bronx, N.Y.

Recommended? Yes

Purchased? No


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Everyone is very friendly. Lonnie from the service department was up front about everything. I like that. Told me my issue should have been taken care of the first time I came in days after my purchase.

"Steven Madrid"


User

from New York NY

Recommended? Yes

Purchased? Yes


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Steve Madrid was an Excellent salesman and I appreciate the effort that he put in his effort and honesty and I left the dealership with a brand new altima

"Rajon Lewis , Teddy Nissan"


User

from Bronx , NY

Recommended? Yes

Purchased? Yes


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Rajon Lewis was good , very nice , helpful , he kept things within our budget which made everything easy . hes very proficient as well . Me and my husband personally recommend him to anyone . and Johnathan Taveras was awesome as well ,

"Jeffery Penalo"


User

from Bronx , NY

Recommended? Yes

Purchased? Yes


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Jeffery Penalo was great and made sure we understood the entire process which was a plus.

"Teddy Nissan"


Jen Almodovar

from Bronx , NY

Recommended? Yes

Purchased? Yes

03-17-2015


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I was treated very well and I appreciate the way my salesperson franklin medina treated me and showed me how everything worked . Thank you

Response from Teddy Nissan:

Thank you for your kind words and please keep in mind that we have service next to our showroom and we are here to help! Thank you

"Mike Peters"


Jen Almodovar

from Bronx , NY

Recommended? Yes

Purchased? Yes

02-17-2015


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Mike Peters was very pleasant and made sure the process went extremely smooth

Response from Teddy Nissan:

Hey Janet, We appreciate your feedback and look forward to working with you again soon. In the meantime, be sure to follow us on twitter, facebook and instagram for exclusive service coupon and news. Thank You Jen Almodovar Teddy Nissan/VW Director

"Rajon L"


Jen Almodovar

from Bronx , NY

Recommended? Yes

Purchased? Yes

02-17-2015


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Rajon Lewiss customer service was great , and was very honest with the entire process

Response from Teddy Nissan:

Abel, We greatly appreciate your review!!!! Thank you, Jen Almodovar Teddy Nissan/ VW Director

"Jason Valentine"


Jen Almodovar

from West Hempstead, NY

Recommended? Yes

Purchased? Yes

02-17-2015


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I had an excellent experience at Teddy Nissan and I look forward to buying more cars from them for my Auto Rental Company. Jason was extremely exceptional in helping me through the process together with Jonathan from the finance Team.

Response from Teddy Nissan:

Thank you Ariel! We appreciate all the kind words and thank you for your business. It is great that Jason was able to provide a hassle-free experience for you. We highly value your recommendation. Please call with any questions Thank you, Jen Almodovar Teddy Nissan/ VW Director

"Jeff K"


Jen Almodovar

from Staten Island NY

Recommended? Yes

Purchased? Yes

02-17-2015


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Jeffery Kirsch needs to lay off the coffee , hes very energetic , But overall he did a great job in making sure I understood every part of the buying process .

Response from Teddy Nissan:

Hello Lyndale, Ha! Ha! Yes we tell him all the time but he is one of our best :) Thank you for buying from Teddy Nissan. Enjoy your ride! Jen Almodovar Teddy Nissan/VW Director

"Sir Mike Peters"


Jen Almodovar

from Bronx , NY

Recommended? Yes

Purchased? Yes

02-17-2015


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Mike Peters was a great salesman and made sure I was fully satisfied with everything.

Response from Teddy Nissan:

Patrice, Thank you so much for those kind words. Please call with any questions Regards, Jen Almodovar Teddy Nissan/ VW Director

"Super Star Rajon"


Jen Almodovar

from Bronx , NY

Recommended? Yes

Purchased? Yes

02-17-2015


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Rajon Lewis provided excellent customer service and made sure I was completely satisfied with my new 2015 Pathfinder . Pedro Almonte of finance was very pleasant and helped me understand the financial inquires of the vehicle . Justin Rivera of the delivery team helped me understand the features and even put a reminder on my dash board about the reminder of the maintenance appointment and tire rotation . He also helped me with a date for my appointment which is one less thing I have to worry about . Thank you very much.

Response from Teddy Nissan:

Hello Frederick, I am happy to hear that Mrs. Lewis treated you with professionalism we pride ourselves in being able to find the car that fits our customers needs. Please enjoy your vehicle and dont forget that you can always take your vehicle next door for oil change or service. Have a great day! Thank you, Jen Almodovar Teddy Nissan/ VW Director

"Juan G."


Jen Almodovar

from Bronx, NY

Recommended? Yes

Purchased? Yes

02-17-2015


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I had an awesome experience here with everyone. I will definitely return and tell my friends and family about Teddy Nissan.

Response from Teddy Nissan:

Hi Ingrid, Thank you so much for those kind words. Please call with any questions Regards, Jen Almodovar Teddy Nissan/ VW Director

"Debra !!"


Jen Almodovar

from Bronx , NY

Recommended? Yes

Purchased? Yes

02-17-2015


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Debra Lewis was a great salesman and made sure I was provided excellent customer service . I was treated well and the staff here at teddy Nissan are absolutely amazing . they made sure I Was happy , made sure I understood each and every step of the process and made sure I was satisfied. Pasquale Petti was phenomenal and Justin Rivera of the Delivery team was amazing as well. Thank you very much you all. I recommend Teddy Nissan to everyone because they are guaranteed to give great customer service and make sure you understood the car completely . Thank you all!

Response from Teddy Nissan:

Hello Beverly, We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that its important for our customers to hear firsthand from other customers about their positive experience. We are striving to ensure that everyone who visits us will recommend us to their friends and family . On behalf of your Friends here at Teddy Nissan, Enjoy that ride! Jen Almodovar Teddy Nissan/VW Director

"Great Service !"


Jen Almodovar

from Bronx, NY

Recommended? Yes

Purchased? No

02-17-2015


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Amazing service I was able to walk out with my first car !

Response from Teddy Nissan:

Hi Michelle, Awwww Congratulationsssss!!!! I remember when I got my first car... And guess where I got from??? Believe it or not at Teddy Nissan :) The service is so great and they are so friendly. Its rare to see a dealership full of so many professional people. It fills me with joy to know that youve gotten your first car from us. Keep in mind that we have service right next door if you need anything. Thank you so much Jen Almodovar Teddy Nissan/ VW Director

"Awesome Servuice"


Jen Almodovar

from Bronx New York

Recommended? Yes

Purchased? Yes

02-17-2015


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Had an awesome experience at Teddy Nissan they really do everything they can to get you a car! Anything is possible!

Response from Teddy Nissan:

Kelly, Yes! They call us the miracle worker ;). We do whatever it takes to get our customers approve and they leave our dealership with a smile. Thank you for coming to our huggable dealer. Jen Almodovar Teddy Nissan/ VW Director

"Valentino"


Jen Almodovar

from New City , NY

Recommended? Yes

Purchased? Yes

02-17-2015


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Jason Valentine was a great salesman , very professional and made sure everything was taken care of . hank you Mr. . Valentine

Response from Teddy Nissan:

Ricardo, Thank you so much for this great review! Jen Almodovar Teddy Nissan/VW Director

"Jason V"


Jen Almodovar

from New york ,NY

Recommended? Yes

Purchased? Yes

02-17-2015


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Jason Valentine was great , very professional , we learned the hard way not to come over here on a Saturday because it is really busy , Teddy Nissan treats its customers very well and ensures great service

Response from Teddy Nissan:

Mariola, Hope you are well :) Oh my God... Yes!!!! Saturdays we get super busy sometimes 90-120 customers. Its crazy I know; and we still manage to give great customer service. I am happy to hear that your experience with us was great we take pride in excellent customer service, its part of our core values. Thank you so much for this great review! Jen Almodovar Teddy Nissan/VW Director

"Raymond Piper"


Jen Almodovar

from Bronx , NY

Recommended? Yes

Purchased? Yes

02-17-2015


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Raymond Piper provided excellent customer service , and made the process fairly easy and efficient for me.

Response from Teddy Nissan:

Hello Maximo, Just want to take this opportunity to thank you for taking out time out of your busy schedule to leave a good review. Thank you Jen Almodovar Teddy Nissan/ VW Director

"Moshe C"


Jen Almodovar

from Bronx , NY

Recommended? Yes

Purchased? Yes

02-17-2015


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I had a great experience and I was treated well and I am enjoying my new 2015 Rogue

Response from Teddy Nissan:

Isa, Good to hear that you experience at Teddy Nissan was great please dont hesitate in referring any friends and family to us. Thank you Jen Almodovar Teddy Nissan/VW Director

"Jeffery Kirsch"


Jen Almodovar

from Mount Vernon , NY

Recommended? Yes

Purchased? Yes

02-17-2015


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Jeffery Kirsch was an excellent salesperson , very out going , made sure I understood every step of the process. !

Response from Teddy Nissan:

Hey Maria :) Thank you so much for those kind words looking forward to doing business with you in the near future. Enjoy your vehicle Jen Almodovar Teddy Nissan/VW Director

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