McRee Ford in Dickinson, TX

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"Screwed By This Company On Supposed Awesome Bumper"


User

from Hitchcock, TX

Recommended? No

Purchased? Yes


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I am going to answer next question no. My family has shopped at this dealer since the 1990s. I have bragged on them. But.... this new quick lane appt thing? Cmon guys. It is not the dr. And making people show up an hour before you open to fight over service position? The salesman talks a great talk. Oh yeah just bring it in and we will fix you up. I have had two bad experiences with this. So today I am driving and realize my 2016 expedition that I have owned less than ten months has a tire pressure issue. Call them up and ask if I can this fixed first thing tomorrow? No maam we have appointments in front of you? What? Then well can you drop it off? It is my tire!!!!! Life threatening to drive on. Takes five minutes to fix. So I called discount tire. They got me right in. No charge and they also had customers waiting. Hmmmmmm. McRee I am done with you. Robin Hall

"Stacy Birmingham"


User

from Houston, TX

Recommended? Yes

Purchased? No


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We wouldnt go any where else. you guys are the best.

"Service Department Gouging"


User

from Kemah

Recommended? No

Purchased? Yes


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Took my 2000 F350 in to have them check a shudder in the shifting, after diagnostics I was quoted 1,800 for a new torque converter or 4,000 for a new transmission which was more than I could spend. Called another dealer and found out they were charging me almost double the price of the converter...final cost to fix was 125$ to reprogram the transmission computer...wont be using them in the future. Sent an email to ask why the price was so hogh....no reply. Oh and got a quote to change the torque converter for 600$

"New 2016 F350"


User

from Kemah, Texas

Recommended? Yes

Purchased? Yes


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Purchased a new 2016 F350 crew cab diesel, could not get the aftermarket items that I wanted worked into the deal, they seemed to have zero interest in going the extra distance to make the deal. After we agreed on price it was raised 600$ and then we were told that the final price would be 4-5000 more than we had agreed upon (signed purchse order) due to rebates and then a misunderstanding about taxes as we were registering the truck in another state.

"Great Experience "


User

from League City, TX

Recommended? Yes

Purchased? No


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McCree always does an excellent job. As long as I live in this area they will be my dealership. Love the free loner car

"Saundra"


User

from SANTA FE, TX

Recommended? Yes

Purchased? Yes


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I will always shop at McRee Ford. I have shopped other car dealers in the past and went right back to McRee. They are the best!

"It Was Another Great Experience "


User

from League City, Texas

Recommended? Yes

Purchased? No


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Everything was fantastic as it always is. Thanks for being there for us.

"Excellent Customer Service "


User

from Kemah, Texas

Recommended? Yes

Purchased? Yes


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The sales associate Jeff, that assisted me in ordering my 2016 Ford Flex, was very knowledgeable about the vehicle. The ordering process including all the paperwork was a smooth process. On delivery of my Flex, Jeff was very patient & provided much needed assistance with explaining all the new electronic technology built into my new ride! McRee Ford has a proven track record for excellent customer service for me & my family. Thank you Jeff! Thank you McRee Ford! Wanda Zimmer

"Happy Customer"


User

from PEARLAND, TEXAS

Recommended? Yes

Purchased? Yes


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My 5th truck to buy from Mcree and the service just keeps getting better over the years. I was treated with way more respect than I probably deserved. Its like dealing with old friends. A lot of the sales staff have been there for years and know me by name. They got me In & out quickly with the Deal I wanted on the truck I wanted. I am one Happy customer for Life!!

"Great Service And Helpful People!"


User

from League City, TX 77573

Recommended? Yes

Purchased? No


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Clayton explained everything to me exactly the way it was supposed to work. I understood everything from the get go and knew he would answer any questions I had. Leasing a vehicle was so helpful to me. The only thing was - it was not me/customer that did the damage but MY HUSBAND who did the damage. It still pulls to the right because of the right side wheels and rims but Clayton said that was to be expected until it resets itself. I hope it resets fast.

"Worried Customer "


User

from Santa Fe, Texas

Recommended? Yes

Purchased? No


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This is the 2nd or 3rd time I have taken my car to Quick Lane for "The Works" with full synthetic oil. The 2nd time my tires were not balanced and rotated. This visit my fluids were not topped off. Makes me wonder if I paid for full synthetic oil and didnt get what I paid for.

"I Got To Mecree Ford Becase Of The Friendly Staff"


User

from league city, texas

Recommended? Yes

Purchased? Yes


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everybody was very friendly made buying very easy..

"Great Work"


User

from Webster, texas

Recommended? Yes

Purchased? No


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You guys always take care of me. Just keep up the great work.

"Great Services"


User

from League City, Tx

Recommended? Yes

Purchased? Yes


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I really like how honest the salesman was and not trying to get us for everything. We had a budget and they where willing to work with us. I know the goal of being a salesman is to make as much as you can on a sale but I truly believe that honesty is the best.

"Good Customer Service"


User

from dickinson, tx

Recommended? Yes

Purchased? No


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Sales person Colin, did a great job at helping me find a truck for the price that fit with my budget

"Great Dealership!"


User

from Dickinson, Texas

Recommended? Yes

Purchased? Yes


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I literally just told the salesman what I wanted and after meeting with the finance guy to tell him how much I wanted to pay, they sent me on my way and made it happen. They kept in touch to let me know how it was going and made sure I was a happy customer!

"My F-150 Ford"


User

from League City, Tx

Recommended? Yes

Purchased? No


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it is always great to be part of the ford team and have ford quality

"Best Dealership I Have Ever Done Business With!!"


User

from Galveston, Texas

Recommended? Yes

Purchased? No


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Loaner program and staff were excellent , service rep was efficient and helpful, got my vehicle in and out in a reasonable amount of time.

"Overall A Very Professional Dealership "


User

from Houston, Texas

Recommended? Yes

Purchased? Yes


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I bought a f-150 used they had to do safety checks on it before I drove off to make sure my vehicle was running great. The service was excellent and the staff was very nice and professional I will definitely be returning in the future.

"Great Dealer"


User

from "Houston,TX"

Recommended? Yes

Purchased? Yes


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Mo. salesmen so friendly and helpful. I recommend this dealer to by a nice and clean used car.

"Fast, Friendly Service "


McRee Ford (04443)

from Dickinson, TX

Recommended? Yes

Purchased? Yes

03-23-2016


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We have worked with Colin to purchase 4 vehicles over the last several years and it has always been a fast and painless process! We used to hate dealing with car purchases and all of the waiting and back and forth involved but we have Never experienced that with McRee. They have actually made car buying enjoyable! We had some mechanical challenges with one vehicle that we purchased and McRee Ford went above and beyond to make sure the problem was resolved. Colin and McRee Ford have always been helpful, courteous, and professional and I recommend Colin and McRee to anyone that is looking to make a purchase. THANK YOU !

Response from McRee Ford:

We are happy to hear of your positive experience with our location, Jennifer. Exceptional deals and positive customer service come standard with the dealership. Feel free to stop by if you ever need any more help.

"Well Done!!"


User

from Houston, Texas

Recommended? Yes

Purchased? No


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My ford 2014 f-150 had an intermittent problem in the ignition system and occationaly wouldnt start right away. Since i purchased my vehicle at McRee they gave me a loaner and took there time with my truck until they were able to duplicate the issue... so far so good. The staff was very pleasent and helpful.

"Great Dealership"


User

from Dickinson, TX

Recommended? Yes

Purchased? Yes


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Expedition 2016 EL Expedition 2016 EL Expedition 2016 EL

"Mcree Ford! Best Ford Dealer Ever!"


User

from la Marque, Texas

Recommended? Yes

Purchased? Yes


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This is my second Ford I bought at McRee. As a lifetime Ford buyer I will always buy from McRee Ford. They make buying easy and are always helpful. I have always negotiated the price I thought was fair and everyone seems to be generally interested in your happiness with their service. I will make my third purchase there for my wife in the fall of 2016. Tommy Hicks is also a vey knowledgeable and helpful young man that knows how to sell a car with ZERO pressure. Thanks Tommy!

"The Service Was Great. "


User

from Webster, Texas

Recommended? Yes

Purchased? Yes


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The service was great. It took a bit longer than expected but it was a pretty day and everybody else was out getting service on their vehicles.

"F-150 --- 2003"


User

from Seabrook, TX

Recommended? Yes

Purchased? No


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Replaced necessary parts only. Great service and communication from Marvin Zapeda.

"Very Professional."


McRee Ford (04443)

from League City, Tx

Recommended? Yes

Purchased? No

02-22-2016


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The young man I worked with was very knowledgeable and professional. Service was very fast.

Response from McRee Ford:

Thanks so much for your feedback, David. Were thrilled you found our team knowledgeable and the whole experience pleasant and easy.

"Review"


User

from League City, Texas

Recommended? Yes

Purchased? No


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Grate service friendly folks. Have always been pleased with the service we get from Mcree

"Better Than Last Several Times"


User

from Galveston, Texas

Recommended? Yes

Purchased? No


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I had a better experience this time than I had in the last several visits as far as customer service went.. Oil change, tire rotation and balance should also be a package deal. Possibly upgrade "The Works" package to a "Works Plus" package to give consumers an option.

"Mr Michael C Womersley"


User

from league city, tx

Recommended? Yes

Purchased? Yes


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David Rush (our sales guy) is amazing. Nice guy and I always feel comfortable. It is my second vehicle I have bought through him and will always ask for him when I return.

"Great Service "


User

from Sugarland, tx

Recommended? Yes

Purchased? Yes


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Justin love is awesome! Come in just looking for new ideas and I walked out with a killer deal on a truck! Definitely coming back just for justin!

"Great Service"


User

from San Leon, Texas

Recommended? Yes

Purchased? No


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Guy are friendly and quick very good service,I would recommend this dealership to family

"Very Happy"


User

from Galveston ,Texas

Recommended? Yes

Purchased? No


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It went very well , shop is clean.. I was happy. Will be back for next oil change.

"Lincoln Town Car Safety Inspection"


User

from Lamarque , Tex

Recommended? Yes

Purchased? No


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The visit was enjoyable. I watched the local news while my vehicle was being inspected.

"Transparent Transactions"


McRee Ford (04443)

from Webster, TX

Recommended? Yes

Purchased? No

02-03-2016


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This was the second time in less than a year that I purchased a new F-150 from McRee Ford. Just as my first purchase the second encounter was completely transparent and the entire transaction was less than an hour. Thanks again! Ill definitely be a McRee customer for life..

Response from McRee Ford:

We are glad to be a part of your pleasurable experience. We always want our customers to feel the way you felt when leaving our location. Were always here to provide exceptional service at a great value -- we hope youll consider us again in the future!

"Feed Back"


User

from LaPorte, TX

Recommended? Yes

Purchased? No


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I love the great service and they do an awesome job on my vehicle.

"7,500 Mile Check Up"


User

from hitchcock, tx

Recommended? Yes

Purchased? No


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my wait you time was very good. I appreciate the quick response to my service need.

"Professional Service"


User

from WEBSTER, TX

Recommended? Yes

Purchased? No


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John Becker is my Service Manager. John always seem to go above and beyond in providing and explaining the services required, and is helpful in controlling costs.

"Great Experience!"


User

from League City, TX

Recommended? Yes

Purchased? No


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Needed brakes done before I went out of town on a Friday. I called on Thursday evening and was told that they would have someone waiting to complete the work on Friday morning at 7 am. When I got there, they took it back immediately and got to work. They came back and told me what was wrong and how much it would cost and how long it would take. The work was done as promised and i was able to get on the road out of town by 9 am. Great service!

"Great Service"


User

from seabrook, tx

Recommended? Yes

Purchased? No


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very quickly found and fixed problem in half of projected time

"Just Want To Sell A Car/truck"


McRee Ford (04443)

from League City, Texas

Recommended? No

Purchased? Yes

01-26-2016


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Could not get anyone to listen to specific needs for a van to be converted to wheelchair accessible. Nor, did our salesman want to learn. Service is great!

Response from McRee Ford:

Thank you for leaving us your honest feedback. We sincerely regret to hear we failed to provide you with the quality customer service you truly deserve. Please reach out us at (281) 337-1529 so we can do our very best to make this up to you and regain your confidence back in our dealership, if we still can. We know we can always improve so we look forward to speaking with you soon. Take care.

"In And Out In No Time With The Car Of Our Choice"


User

from League City, TX

Recommended? Yes

Purchased? Yes


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Excellent visit to your dealership. In and out quickly with the car of our choice. Streamlined the process immensely. Jeff, kudos to you.

"Friendly People. Great Service. "


McRee Ford (04443)

from League City, Texas

Recommended? Yes

Purchased? No

01-26-2016


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The staff was very friendly and helpful. Repair was fully explained and described in detail. I have repeatedly used this dealership for repairs in the past and have been very happy with the service.

Response from McRee Ford:

William, we are happy you enjoyed your recent experience at our location! Feel free to stop by if you need any assistance in the future!

"Owner"


User

from Dickinson, TX

Recommended? Yes

Purchased? No


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2015 F-150. This is the second time that its been in for service, and both times its been great.

"Wery Nice Sales Staff"


McRee Ford (04443)

from Houston, Texas

Recommended? Yes

Purchased? Yes

01-26-2016


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Colin is a bright star in your organization. He made my truck buying experience nice. He is helpful and patient. Will hopefully use him to help me with future ford purchases. f 150 King ranch 4by4

Response from McRee Ford:

Ante, we are happy you enjoyed your recent experience at our location! Our goal is for all our customers to enjoy a stress and worry free experience. We?re glad we provided this to you. We greatly appreciate your business, and thank you again for the review!

"Mcree Ford Is A Friendly Dealership"


User

from Dickinson, Texas

Recommended? Yes

Purchased? Yes


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My buying experience was excellent. I purchased a 2016 Mustang and got exactly what I wanted despite it not being in stock at the dealership. Colin Melanson was my salesman, and next time I go to purchase a vehicle, I wont see anyone but him. The price was given to me up front, and was better than anywhere I had previously tried.

"Driver"


User

from Dickinson, Texas

Recommended? Yes

Purchased? Yes


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Purchased a 2016 Explorer, last year had a very BAD experience with Quick Lane Service Dept. and told my self I would never go back to McRee Ford again!!! Robert Saxon and Colin Melanson made me feel like I should give McRee Ford another chance, and I am glad did Robert Saxon is a people person and should be credited to the sales staff, look forward to taking my vehicle and talking to the staff.

"Great Experience And Friendliness Of All."


User

from Rosenberg, TX

Recommended? Yes

Purchased? Yes


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The salesman, Frank, was very courteous and explained everything where I could understand.

"Great Service"


User

from League City, TX

Recommended? Yes

Purchased? No


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I gave the service department a call on Saturday morning after my driver door would not open from the inside. Rather than having to wait a week for the repair (the door would not close after my husband and I tried to do something with it) after pleading with John, he told me if we could get my car there quickly, he would see what they could do if it was a minor repair. My husband drove it to the dealership holding the door closed with his arm hanging down the side of the door; the repairman took a look at it; it was a minor repair (the plastic mechanism that opens the door had broken); they repaired it; and within two hours I was on my way home. I told John it was due to Gods favor and also the good heart of a good man (John) and a wonderful service department. Thank you!

"Car Owner"


McRee Ford (04443)

from Alvin, TX

Recommended? Yes

Purchased? No

01-21-2016


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Everything went well, and service was perfect. The Quick Lane gladly accepted my vehicles for service, and completed the service timely.

Response from McRee Ford:

April, thank you for sharing your recent experience at McRee Ford. Please let us know if theres anything else we can do for you. Drive safe and see you on the road.

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