Overview & Reviews
Making its debut for 2009, the Ford Flex crossover wagon boasts eye-catching styling and room for seven full-size adults.
- Genuine seven-passenger accommodations, high-quality interior materials, unique styling, optional all-wheel drive, availability of Sync multimedia interface.
User Reviews:
Showing 1 through 10 of 187.00-
WORST CAR I EVER OWNED!!! - 2009 Ford Flex
By Tim Chouinard - December 30 - 9:59 pmI have been buying Fords for quite some time now but I have to say this car has completely turned me off to Ford. I bought the car as a 2 year old lease return. THANK GOD, I had the sense to get the extended warranty. I paid an additional $2,000 for it and it has literally paid for itself 4 times. I have had to replace practically every component of the underbody of the car Bearings, Springs, steering column (twice), Tie Rods, both tail light housings at $550 apiece (not covered under the warranty), heat stopped working on passenger side. The list goes on. And the car doesnt even have 100,000 miles on it. I am literally picking it up at the dealership tomorrow and it is going right to another dealership where I am trading it in for a Grand Caravan. GOOD BYE!!!!!! Dont buy this car!!!!!!!
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Very dissapointed - 2009 Ford Flex
By Chris - August 6 - 11:53 pmWhere do I start, mmmmmm. All 4 wheel bearings went bad before 90,0000. Sunroof was designed to let water in, I think. Well it had to be as bad as it leaks. Fans dont work so car overheated. Stereo would not work from steering wheel controls. Gas gauge goes from 3/4 full to empty in a second and then the car died, TWICE. The good news about that is that it only happens when it is 20 below or colder, so it has that going for it. Seriously. I have worked in the car industry for twenty years and I have owned many cars and this truly is the most disappointing car we have ever owned. I wanted to support Ford after they refused the bailout money. Unfortunately I will be going back to a Honda or Toyota. In my experience, these companies have given me the best value for my money. Simple as that! Back to sarcasm: All 4 wheel bearings out before 90k, really? Ford knew they were bad during testing, they had to know. So I assume they treated it as a profit center and said the heck with the buyer. Well, two can play that game, so the Heck with Ford!
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Quality is just not there! - 2009 Ford Flex
By cdnmominaz - September 17 - 2:41 pmI HATE HATE HATE to say it but the title reads true! My father retired with Ford and our family has a LONG history of buying/owning Ford vehicles! BUT this one missed the mark. It is a 2009, I get it, things will go wrong....but I wasnt anticipating all the issues weve had thus far. Here we go: 1. Clear coat began peeling. (Almost immediately after bringing it home to AZ, coincidentally just a year or so after the paint warranty expired!) Looks like an old, beat up junker now! EW! 2. Ball bearing issue. (Umm, yes my tire was dangerously loose and that is totally unacceptable) 3. The door handles continue to fall off (yes, these cheap, junkie, chrome wanna-be come right off!)
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No Support From Ford - 2009 Ford Flex
By swaldron - July 6 - 2:05 pmWe purchased this new in 2009 and overall have been please with the vehicle. However, I had to rate build quality and reliability low here due to the following: at about 30K (warranty) it needed a new front hub & bearing at 44K it then needed a right rear caliper ($500). We were very disappointed that the dealer would not contact Ford about what they could do about the caliper (I currently also have 2 GM vehicles with well over 100K miles on them with original hubs and calipers!). The dealer had the nerve to tell me that he had a concern about using aftermarket calipers... I just looked at him and said "really, right now I have to pay $500 to fix a Ford OEM caliper!" Going back to GM!
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0 Miles to "E" with a 1/4 tank - 2009 Ford Flex
By designqueen83 - March 22 - 12:28 pmI have had my Flex since August of 2010. I have put on 78k miles total. With in the first winter I had 1/4 of a tank of gas and the reader told me there were 60 miles to E. I was in good shape to get to work then get gas at lunch. My car dinged, read 0 miles to E and then shut down. This has happened a few times since and the dealership cant pin point the problem. They have even made it die the same way too (b/c they didnt believe me). Now I am left with a solution of dont drive it under 1/4 tank and dont get down to 90 miles to E. Seriously? Is anyone else having this problem? I am the second owner and the first time it happened was at 30k. Senders have been replaced and other parts.
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Sticker shock - 2009 Ford Flex
By surfredski - March 8 - 6:15 pmIn general my 2009 Ford Flex has been a very enjoyable car, Ive almost 50,000 miles on it other than the center console latch breaking in the first year its been a good car. Last month I had noticed two of the panels between the doors was loose. These are about the size of a bumper sticker and run vertically between the doors. The dealer said it would be $198 for each panel. Last week one of them flew off the car and I realized they are basically stickers. The plastic panels are held on with foam tape whose glue is now failing. I cant believe Ford is charging $198 for what are glorified stickers! My car was always hand washed, garaged and Seattle is a mild climate. Anyone else see this
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Ford Does Not Support - 2009 Ford Flex
By jstaples15 - December 28 - 7:15 pmI have a 2009 Ford Flex that was involved in an accident with a deer. According to the repair shop, there is a necessary part that is needed on the vehicle, P/N 8A8Z16138A, that is not in production and not available anywhere in the US. I contacted Ford Motor Co. several times and they have informed me that they have no planned date for production, due to tooling issues. Their stand on the issue is that it is not their problem. I have exhausted all contacts and Ford has no answer when my car may be drivable again.
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Overall, Hunk of Junk! - 2009 Ford Flex
By kelsey_b19 - April 21 - 1:16 pmMy husband and I have had nothing but problems since we got our flex. Whats worse is the countless number of times we have to take it in to the dealer. They do not acknowledge the fact that this car should be considered a lemon. It has a foul smell coming from the ac/heater, the brakes grind and pulsate when you apply pressure, the interior has a constant rattling sound, the front console latch broke off within one month of buying it, the cheap plastic air vent covers fell off within 6 months of buying the vehicle, and the transmission grinds, jerks, pops, and seizes up often. We bought it from ken grody ford in carlsbad, ca and they sold it to us with electrical problems in the headrest!
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2009 Flex Brake problems - 2009 Ford Flex
By bassguy - February 17 - 12:15 pmI was happy with the ride and feel until I hit 20K, and noticed a momentary grinding when I applied the brakes. Sometimes a gaslike smell was noticed after breaking. Quite a bit of black dust seemed to accumulate on the two rear wheels. At 25K a periodic squeal was noticed but the Ford dealer inspected and said the brakes were "good". At 29.5K the brakes made a grinding sound and were visably scored (rear left). My Ford Dealer said that "it wasnt a Ford problem because he didnt have a service bulletin that dealt with this problem!". Rather than have him repair with duplicate Ford parts, I took the car to a Goodrich dealer for new rear rotors and new upgraded pads.
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POS - 2009 Ford Flex
By btcadams - December 19 - 3:49 pmMy wife and I drove numerous cars before deciding to purchase our 1st and last Ford vehicle. At first it seemed to be the answer to all of our needs. We purchased this car new in NOV 08. Within 6mnths,we had to take the car in to have the "sync" systems wiring harness replaced 4 times and the touch screen once! Within 16k miles (2 years) we had to replace the front rotors and brakes. And now just 11 months and 10k miles later, we now need to replace the front rotors again, the rear brakes and the rear rotors! Ford Corporate was of no help for this non-warranty item stating "normal/routine maintenance". Not to mention the horrible screeching sound that comes from the brakes, also "normal"
