Overview & Reviews

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  SELL IT - NO RESOLUTION FOR FUEL PUMP RECALL AFTER IT DESTROYS TRUCK - 2019 Dodge Ram 2500
  By STAUFFER - January 26 - 1:49 pm

  Dodge Ram - WARNING - If you have a 2019 or 2020 Dodge Ram Diesel. GET RID OF IT. Our 2019 with less than 30,000 miles has been at the dealership for 45 days now with NO RESOLUTION. We were stranded on the Interstate for two hours - IT JUST DIED AS WE WERE DOING 75MPH, - we are blessed noone was right behind us. The "warranty" that is supposed to be top rated is useless. The case managers, supervisors, do not return calls and the poor dealership service managers are left to deal with things that the "engineers" don't know how to fix. THE FUEL PUMP RECALL DOESN'T HAVE A FIX AND THERE IS NO FIX FOR ALL THE DAMAGE THAT COMES WHEN THE FUEL PUMP GOES OUT AND SENDS METAL SHAVINGS ALL THROUGH INJECTION SYSTEM. Our last update after 45 days (and paying two truck notes) is that "STAR" engineers have no idea how to fix this damage. We have been without a vehicle all this time. SO IF YOU HAVE ONE OF THESE, GET RID OF IT BEFORE YOU ARE LEFT IN A MESS LIKE THIS!