Overview & Reviews

User Reviews:

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  problems - 2017 Audi Q7
  By dawn - February 20 - 10:17 pm

  I love my Q7, but Im having problems already and have only owned it since the end of June. The hatch has a tendency to not to want to open and it makes a screeching noise when it does open. You have to try and pull it up enough to shut it so you can try and open it again. Ive had it in for a fix and all they did was a master reset. What good is that really going to do?? Ha, nothing, as it is happening again. Im pretty sure the pre sense is not working. Ive had a couple close calls where it should have and it didnt work. But they tell me it is. Ive just started having issues with the key remembering my settings. I have had to push the button several times now to get it where I have it set for me. Im wondering if I made a mistake buying this Audi. :( I got rid of my explorer because I was constantly bringing it in for the same problems they couldnt seem to get fixed right. I dont want to have to be doing that again!

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  A big headache! - 2017 Audi Q7
  By Isabel R. - November 26 - 12:55 am

  I own a new 2017 Q7 for 7 months and its currently 6500 miles. I love the esthetics and the drive but the electronics of this car are absolutely terrible! Dont buy this car! I have had a steering wheel malfunction in this car 4 time where all the controls in the steering wheel stop working, -and next day everything is working again! . I took it to Audi 3 times and they cant figure it out! Also the rear camera doesnt work every time it rains. My volume button stopped working temporarily 3 times! My oil change light went off when it wasnt due for an oil change. The light went off the next day by itself. There is a clicking noise everytime I start the car. Like a processor sound. I took the car to Audi and none of the issues where fixed yet. I am planning to apply to lemon laws.

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  Great car but horrible service at dealership - 2017 Audi Q7
  By James Ouyang - August 16 - 5:29 pm

  This is the first time we purchased an Audi - we were sold by the excellent interior and a new, understated style that comes with the 2017 model. Let me start off by stating that we did not regret buying the car. Weve since taken it for two long distance road trips and we throughly enjoyed this new car: generous space, elegant and comfy cockpit. The building quality is superb. There are some minor issues which are not uncommon for a new model: there was a high-pitch noise coming out of the side mirror at 40MPH+; some of the features do not work consistently (e.g. easy seat entry - the steering column is supposed to retract when the car is switched off); the Nav is not as easy to use as those offered by other manufactures (we had a Lexus RX before whose Nav, despite from 8 years ago, was extremely well designed and easy to use). Having said that, the dealership I bought the car from - at Bridgewater NJ - is HORRIBLE. The only time they are responsive was at the time of sale. Once the car leaves the lot, you just wont hear from them. I contacted them couple of times for the issues stated above and for the key code they forgot to give to me - which I need for Audi Connect. Never heard from them. I finally drove up to their office, at which point they claimed they fired the service rep who apparently has been stonewalling all their customers. Well, how I wish that was the only bad apple! I had to make another trip to the dealership after I heard nothing from them for many weeks only to be told that they have assigned my case to another rep who conveniently was not in that day. After another few weeks without hearing anything from the "new" rep - all the while I was calling their office and even asking Audi US office to help - I had to drive up to the dealership again. This time I asked for the sale manager and told him that I wanted an answer from him directly. This guy, their sale manager, PROMISED to my face, that he would definitely get back to me within a week, "before next Friday"... Well, Fridays have come and gone and its been more than a month yet not a single word from anyone at that dealership. Granted, those issues (e.g. missing key code) are mostly annoyance, not exactly life threatening. But you expect certain service when you buy a $60,000+ car and want to have some trust in the dealership that they will take care of certain problems when needed. Its a shame because honestly we like the car, but the poor customer service has put a huge dent in our enthusiasm and adds a significant doubt as to how long we should hold on to this car.

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  Better Than Even the Best Reviews - 2017 Audi Q7
  By HonestJohn - August 8 - 4:24 am

  If you are interested in this vehicle you likely have read the many terrific reviews from Motorweek, Car and Driver, and even Consumer Reports. I certainly did. I was able to get the vehicle at a small discount which was lucky as some dealers are now asking above sticker or loading on even more packs. The car is a joy to drive and while some have compared the "Virtual Cockpit" to a video game, I find it helpful and very effective at communicating information, which is what a dash should do. The placement of controls is excellent, and they are well organized by function. The volume control for all uses (voice, phone, audio) is delightfully located on the console where ones hand naturally falls. The shifter takes a while to get used to, but Audi seems to have anticipated a learning curve. When I first owned it I tried to put it in reverse without stepping on the brake pedal. The dash lit up to inform me I needed to do so. There are a few issues. First, interior storage for the driver is simply unavailable. The console holds virtually nothing and there is not even a sunglass holder. The absences of cubbies is a disappointment, but certainly not a deal breaker. I have had two minor problems. First, one day the alarm system went off every time I tried to lock the vehicle. The dealer (only a mile away, happily) was able to remedy this in less than an hour. Second, the steering wheel is no longer centered after only 2,500 miles. That, too, will be corrected by the dealer. Overall, its a terrific vehicle as far as I am concerned, despite minor issues.

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  Love it - 2017 Audi Q7
  By Koshy Samuel - July 11 - 5:31 pm

  Love it

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  Exciting only in Dynamic mode - 2017 Audi Q7
  By Maurice T. - May 15 - 4:06 am

  I have been considering this car, but I wanted to have a real testing experience before actually shelling out $60,000+. So, I was able to rent this car for 1 week (it costs me some, but I think it is worth to avoid a costly mistake). I put about 1,000 miles on the car driving on all kind of terrains in Southern California, except in snow. FUEL ECONOMY. In auto mode and 60-40 highway/city I was getting a respectable 23.5mpg in Auto mode. On a long stretch of freeway I achieved 25mpg as claimed. In Dynamic mode, the fuel economy suffers immediately as the car shifts and revs up more. On the same 60-40 highway/city I could only get 21.5mpg. I was not driving slow and, in fact, I got it up to 100mph on several occasions; as usual, the "secret" is to accelerate gradually. DRIVING EXPERIENCE: It is boring (Lexus RX 350 sort of feeling) in Auto mode. More exciting (BMW X5 sort of thing) in Dynamic mode. I was actually surprised by how agile and stable the car is going uphill at good speeds in Dynamic mode. A true Dr. Jeckyll and Mr. Hide sort of personality. The car is long, but parallel parking is actually easier than I was expecting. Mind you, I said easier and not easy. Without the rearview camera and at night in dark areas, it is not completely a "piece of cake". Driving uphill on serious pitches like in Old-Town San Diego was more pleasant that I hoped for. I was a tad concerned on some pitches when I had to come to a complete stop, but the car proved excellent. NOISE: Wind noise in more than on the BMW X5, at least once I hit 80mph-ish.. Road noise is definitely low. Excellent in that sense. INTERIORS It is well detailed, it not exceptionally luxurious, at least not in the Premium or Premium plus trims. Unfortunately, the Luxury package (another $6k) is available only in the Prestige trim. The car is comfortable, but not exceptionally comfortable. I am 62" and 245lbs, and on a 4 hour + driving I wished the car had a better support for my thighs . The seats feel comfortable, but after hours of driving, did not feel that comfy anymore. The double shade panels in front are an excellent touch. I wonder why more cars do not have them since that is an inexpensive feature.. INFOTAINMENT SYSTEM. I rent many high end cars, so I am quite familiar with the bells and whistles of infotainment systems, and I have learned tricks on one car that carry over, so to speak to a different brand, but it took me about one day to learn 80%+ of all functions. For example, getting ambient lights and set them up is not completely intuitive and I had to watch a video on YouTube that taught me how to get it done choosing the colors (you must have the proper package for it, though). The navigation system is pretty good and I do like the fact that it is higher up, although I use the one on my console while driving. But I would prefer a larger screen. I think that both Lexus RX 350 and BMW X5 are better visually speaking. But it got me where I needed to go and it provided good directions in all situations except one where it kept sending me up a steep and narrow street only, we found out, to cut the driving distance by about 50-100 yards. BRAKING. It is overall fine, but in two instances I found myself wishing it could be a little more prompt. But that could just be me and the fact that I am used to a different car. LIGHTS: The Q7 lighting system ranks among the good ones. Drove it at night on hilly and narrow roads with nothing in terms of street lights and I always felt that I had a good view of the road, in particular using the high beam lights. OVERALL GRADE (A-): It has about all a driver would want, but it is fun to drive only in Dynamic mode. The visual luxury is all there, but it is not 100% comfortable.

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  Best Q7 - Audi took their time and did it right! - 2017 Audi Q7
  By huntm2000 - December 2 - 1:49 am

  I recently purchased new 2017 Audi Q7 Prestige. I went with the prestige package since it includes cold weather, warm weather, 20" wheels, and the vision packages for a better overall value. As a previous owner of a 2013 Audi Q7 I was immediately impressed with the way the 2017 model feels in regards to handling, steering feel, and performance. The 2017 model has shaved off 500+ lbs from the previous platform and makes the Q7 feel more like a car. The 3 Liter engine has plenty of power (333hp), smooth shifts from the 8-spd transmission, and great road grip with little body roll. I would describe the 2017 Q7 as nimble, something I could never say about the previous Q7 model - which felt more like a tank. I look forward to driving the Q7 everyday, and right now im looking for excuses to go take it out just so I can drive it. Audi took a long time to re-design the Q7, but I think they got everything right: style, performance, comfort, and technology.

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  A lot of car but a lot of money - 2017 Audi Q7
  By pensman - May 8 - 8:26 pm

  This is really an adult car and not a kid carrier. I went for the adaptive chassis which gives the Q7 amazing road holding. This car is loaded with technology. Audi should hold classes the way Apple does to familiarize the owner with everything this car is capable of doing. You have the ability to control all the cameras; that means you can get front, rear, side, and 360 degree views at will. The drivers seat is really a cockpit seat giving you access to heads up technology, and ability to control the dashboard display to meet your immediate needs whether it be fuel consumption or directional maps. The only real downside to the car is storage. The glove compartment is barely able to hold the manuals; and the center console might store a pack of gum. If you drop all the rear seats then you can fit in groceries or a set of golf clubs. I would urge you to purchase the extended warranty as everything in this car is digital or electronic, including the shift; and that will take a bit of time to adjust to. The only thing that still has a rotating knob is the radio volume on the steering wheel. Its a good that that through MyAudi online that you can view a number of instructional videos that help explain the cars technology. And when driving the car, be careful, because it is so quiet that you can and will exceed the posted speed limits. A great driving experience but it is an expensive driving experience when you have the prestige package.

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  hesitation - 2017 Audi Q7
  By Diann Roy - January 27 - 6:47 pm

  The Q7 2015 has inconsistent hesitation upon acceleration which is a safety concern when pulling into traffic. Not a happy Audi buyer.

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  Best Car I Have Ever Owned - 2017 Audi Q7
  By pcaddict66 - December 27 - 5:54 am

  I spent a ton of time researching and comparing the Q7 with the 2016 BMW X5 and the Volvo XC90. I traded in my 2014 MDX. This thing is light years ahead of the MDX in refinement and build quality. It drives like a sports car. As quiet as a Range Rover. Car & Driver made 0 to 60 mph in 5.5 seconds. Not bad for a 5,000 pound suv. The dash layout is sheer perfection. Real buttons to engage functions with a quality feel. The silly Senus system in the Volvo and my antiquated MDX required at least 2 button presses of the touch screens just to get to a setting. Ridiculous. This thing is so quiet, even when in dynamic mode. I sprung for the air suspension and 4 wheel steering option. It makes a very noticeable difference. The TFT gauge cluster displays Google maps in full glory and is highly configurable to show all information. The heads up display is a huge bonus. The safety and technology features are abundant and although some are intuitive, I recommend an evening of reading the owners manual from cover to cover. The MMI system works flawlessly for navigation, maps, telephone, audio and all of the cool Audi Connect services. This new Q7 is like a spaceship. Best car I ever bought by far. Driving this car after driving the MDX and X5 is night and day. The XC90 was a nice demo, but it just wasnt up to the level of performance that the Q7 has. XC-90 is a bit more luxurious with really nice front seats, but the 4 cylinder was loud when accelerating and idling was rough. In the Q7 you cant even hear it when stopped. But when I get on it for a strong burst of acceleration , it sings a pretty song. Just an incredible automobile. I love this SUV!