2 Star Reviews for Smart Fortwo

Overview & Reviews

Average Score

4.53/5 Average
264 Total Reviews
Model Overview:

The concept of the Smart car emerged in the early 1990s when the Swiss company Swatch, best known for its kitschy watches, sought to build an affordable city car that would fit into the smallest of parking spots and go easy on fuel. Not too long after, the company paired up with Mercedes-Benz to make the idea a reality. The car was later christened "Smart," an acronym for Swatch Mercedes Art.

The Smart Fortwo, originally dubbed the City Coupe, debuted at the 1997 Frankfurt Auto Show. Although the first generation never made it to the U.S., the tiny two-seater, which persevered through its parent company's financial troubles and an eventual buyout by Daimler-Benz, was later replaced by the slightly larger second-generation Fortwo. Not only is the reworked Fortwo newly available in the States, but an ambitious plan to launch several stand-alone dealerships in the U.S. makes it clear that the Smart brand is serious about competing in the American subcompact market. While its diminutive size and power entail certain on-road limitations, the Fortwo is a worthy candidate for urban commuters who want to maneuver through city congestion and save on gas without giving up the creature comforts of a car.

Current Smart Fortwo

At 8 feet, 10 inches long, the Smart Fortwo is a two-seat subcompact city car and is the smallest production car currently sold in North America. It comes in two body styles: the hatchback Coupe and the convertible Cabrio. The standard trim levels are Pure and the more well-equipped Passion. The Fortwo is powered by a 1.0-liter three-cylinder engine that produces 71 horsepower and 68 pound-feet of torque and sends its power to the rear wheels through an automated sequential-shift manual transmission.

There's also a limited-edition model from German tuner Brabus that upgrades the Smart with sportier wheels, a stiffer suspension, aerodynamic and cosmetic body cladding, a higher-performing exhaust and heated leather seats.

Because of its Lilliputian proportions (it's more than 3 feet shorter than a Mini Cooper), safety is at the core of the Fortwo design. The engine is in the rear of the car to increase front crumple-zone space, and the car is built around a cage of high-strength steel known as the Tridion safety cell, which helps the Fortwo post passable if unimpressive frontal crash-test scores. Side impact protection is enhanced by the closer placement of axles to the passenger compartment, and the Smart's scores in side-impact crash testing are top-notch. And although the car might look something like a golf cart, standard safety features like side airbags, antilock brakes, stability control and traction control combine to put that comparison to rest.

Fuel economy is another welcome asset of the Smart Fortwo; its EPA rating is 33 mpg in the city and 41 mpg on the highway. With its 8.7-gallon gas tank, that makes for a lot of driving between fill-ups, though it's worth noting that premium gasoline is recommended.

In our initial reviews, we found the Smart Fortwo surprisingly comfortable. The interior is roomier than it might appear from the outside -- especially in the passenger seat, which is set back 6 inches for increased legroom. (It also folds flat for extra cargo space.) On the road, however, the Smart's manner is less than graceful over rough pavement. Moreover, while the car is admirably stable at high speeds for such a small vehicle, its slablike side panels and upright posture conspire to make it unsettlingly vulnerable to crosswinds.

We aren't fans of the automated manual transmission either. Gearchanges are sluggish and somewhat jerky. The Fortwo is also one of the slowest vehicles for sale today (zero to 60 mph takes 14.1 seconds) and it has a particularly hard time keeping up with traffic on the highway. Still, the Smart Fortwo is great for tooling around city streets. Buyers who aren't looking to do much more than that will probably be quite satisfied with the Smart car.

Used Smart Fortwo Models

The current (second) generation Fortwo debuted for 2008 and was the first Smart model to go on sale in the U.S. There have been no major changes since, though the Brabus trim level wasn't available for its first year.

Designed primarily for urban cities in Europe, the first-generation Smart Fortwo was originally known as the City Coupe and not sold in North America. It debuted for the 1998 model year and it came with a turbocharged three-cylinder engine that was either gasoline-fueled (initially 599cc of displacement and later 698cc) or diesel-fueled (799cc). The first-generation Smart Fortwo was discontinued after the 2007 model year.

User Reviews:

Showing 1 through 10 of 264.00
  • Expected More - 2008 Smart fortwo
    By -

    Reading about smarts online I was very excited about the purchase. I had heard tales of astronomical fuel economy and how the EPA numbers were grossly overrated. After owning a smart for several months I can say that this isnÂ’t the case. It only gets about 2-3 MPG better than the civic it replaced. It is much slower, doesnÂ’t brake as well, doesnÂ’t handle as well, and has far less room. The build quality is also dubious with minor trim pieces breaking or feeling very flimsy. For such a small car with such a small engine and so few amenities I feel it should get much better MPG. If you are buying this looking for an ultra fuel saver spend a few dollars more and get a civic/focus/corolla.

  • Stupid Car! - 2008 Smart fortwo
    By -

    Had issues from almost day 1. Went through a small puddle during rain storm - caused the passenger seat airbag light to go on. Has never turned off. Barely touch the key while its in ignition it will turn the engine off. Completely unsafe when you are driving. Had it happen a few times (dog touched it). Have repeated issue with the engine not wanting to go into gear, especially reverse. Dont want to even attempt to do a u-turn because it might not go into R and you are stuck in middle of road. Goes through phases. Works for a few weeks then it doesnt. Someone suggested rain might affect it. Battery dies often too. I live on an island & to ship it over costs $400. Have not seen dealer.

  • You cant be serious - 2008 Smart fortwo
    By -

    Transmission is a disaster and you have to be nuts to take the car on the highway. Its cute, but for its size you ought get better mileage. Car is a disappointment and am getting rid of it. People like its looks, which is basically all it has, so its easy to resell.

  • 58000mile valve job - 2008 Smart fortwo
    By -

    58000 miles and had to replace fuel injectors..now it needs a valve job. 58000miles????? are they kidding me. every time i bring it to smart they break something. changed a tire and they broke the sensor. had an oil change and they broke the valve. got it back from service and they forgot to put on the engine cover. now it took them more than 2 hours to diagnose low compression in #2 cylinder..remove engine and try to do a valve job. with out changing the guides. now they want to replace the head because they dont know how to redo the heads. is this on the jobs training with my car. also had the no reverse shift problem in the past. smart does not want to help. buy a new one ..yeah right!

  • I hate this car so much... - 2008 Smart fortwo
    By -

    Ive had to take this car in for work more than my used 92 Mazda Protege. For various reasons, from plastic pieces falling off the interior to the air dam in the front snapping off and dragging on the freeway. The gas mileage is atrocious for a car this small (around 25 mpg). The transmission is a confused and nervous little curmudgeon that cant decide what gear it wants to be in when youre under 15 mph and keeps jumping back and forth between 1st, 2nd and 3rd gear. Every time the gear shifts the car lurches back and lunges forward like Ive slammed on the brakes. And this is normal for smart cars, every one Ive been in does it, even after having the transmission firmware upgraded.

  • Lies and and verbal promises - 2008 Smart fortwo
    By -

    We were one of the first people (71/72nd) in Florida to buy this car 28 months ago. We bought the convertible with all the extras 24k total from the start we started having mechanical problems. We also bought an extended warranty $1400. Time after time the car was having to be towed and it wasnt just one thing. It was the shifter twice the engine twice the a/c and it goes on and on. The car is now broke and sitting in our yard with 30k miles. The warranty doesnt cover transporting the car after 24k. This was after a sales person assured us the if anything go wrong including the tires for 70k miles it will be towed and fixed at no cost.

  • Smart Car - a Dissappointment - 2008 Smart fortwo
    By -

    Very dissatisfied with our smart car. The transmission is a joke with very rough head snapping gear shifts, which, because there are five gears, seem to happen all the time in city driving. (At one point our transmission failed to be able to go into reverse. The merecedes dealership fixed this for no charge saying there were "thousands of smart cars with the same problem." If thats the case mercedes should do a recall and fix them all.) The suspension is rough with even minor bumps being uncomfortable. The car was so uncontrollable on ice that special winter tires had to be purchased for it. With the winter tires it is about the same as any car on ice with summer tires. Costly mistake

  • Best of no world - 2013 Smart fortwo
    By -

    My first impression of this car was that it will be fuel efficient which I can now assure you that it is NOT. I had read reviews that this car isnt really efficeint so I convinced myself by telling myself that Im buying a quality product. It has been six months and take my word on this. Its not efficient for its class. Its a tiny car, with very little power, you would think it gives twice as much mileage as a car like Corolla but it gives same result at the gas station. I had a flat tire at 2000 miles from a tiny piece of metal and Roadside assistance took 5 hours to arrive in rural area near a smart center. Inefficient and uncomfortable. I dont know how I got fooled into this.

  • fortwo Hates Winter - 2008 Smart fortwo
    By -

    Skinny front tires and auto trans makes ABS come on with every stop in snow. The rear wheels are always trying to drive forward as you come to a stop, so its up to the fronts to stop the car AND the motor. Ive gotten in the habit of popping it into neutral as Im stopping. I have no confidence in slippery stopping times. Roads made bumpy by frost heaves and potholes make for a punishingly harsh ride. The suspension must have only a couple of inches of travel because it doesnt take much to jolt the whole car on a bump. But when the roads are dry and smooth its fun to drive. Nice around town.

  • You will forever regret this! - 2008 Smart fortwo
    By -

    I have had my smart for just under 2 years now. At first it seemed perfect for New York. 150 Dollar Parking per month, fits in tight places, etc. Very quickly however did I find out what an unreliable, terrible little car this is. It has broken down multiple times due to computer errors, failing transmission, clutch, etc. It shakes everything lose on the car whenever you hit the slightest bump. Even a sewer lid produces a noisy thump and a jolt. The car shakes at highway speeds and now my roof is starting to crack. And where is smart? They dont want to have anything to do with the car, the service departments dont know very much about it, the customer service is horrific!

smart fortwo Reviews By Year:
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