2 Star Reviews for 2002 Mercury Mountaineer

Overview & Reviews

Average Score

3.99/5 Average
113 Total Reviews
This Year's Model Updates:

Mercury has overhauled their Mountaineer for model-year 2002 in an attempt to make it more car-like than ever before. Among the improvements are a 2.5-inch wider stance for improved handling and roominess, a new independent rear suspension that improves ride and handling, while at the same time accommodating a standard third row of seats, larger door openings with a lower step-in height, standard six-way power adjustable driver's seat and optional power adjustable pedals. With this year's redesign, Mercury is trying to further differentiate the Mountaineer from its look-alike cousin the Ford Explorer.

Pros:
  • Third-row seating, independent rear suspension, powerful engines, wide selection of convenience features, attractive new design inside and out.
Cons:
  • No Control Trac 4WD option, poor fuel economy with V8, unnecessary taillight protectors come standard.

User Reviews:

Showing 1 through 10 of 113.00
  • Never buying american car again - 2002 Mercury Mountaineer
    By -

    I had a 3 year lease on 98 mountaineer. Absolutely loved the way it drove.I would frequently drive between Canton,Ohio and San Jose. I was very sad to part with it. Looked at acura mdx,jeep grand cherokee and lexus rx300. Nothing blew me away more than the redesigned mountaineer. My company gave me a corporate discount towards any ford motor vehicle. This made the mountaineer an even more ideal choice. I now feel ashamed that i leased it. At 10000 miles the cheap vinyl on the seats started to wear out as if it had 50,000 miles. At 15,000 miles i started having computer glitches. the dealer attempted to fix it 8 times before the lease was up. It never did get the problem fixed. I am now an audi bigot.

  • never buy this car - 2002 Mercury Mountaineer
    By -

    Had the suv for a little over a year.Transmission and a few other problems fixed a month ago while under extended warranty. Warranty ran out a month later and right wheel berring is bad, heater coil is leaking and ac coolant is leaking. I like the suv but its having nothing but troubles. I called Mercury about the problems and they said there was nothing they could do for me. Never buy anything ford or youre stuck with it.

  • ONLY 87,000 MILES AND CANT DRIVE - 2002 Mercury Mountaineer
    By -

    01/18/07 When truck shifts gears it vibrates. Cost: $198.95. 05/29/07 Replaced drivers side pretensioner Cost: $273.19. 06/26/07 Replaced front differential, both rear axle seals Cost: $1580.23 11/07/07 Front end alignment and replace seals in rear. Cost: $482.97 12/13/07 Replace left front hub bearing. Cost $401.73. 02/18/08 Rear wheel bearing, rear rotors, surpitene belt Cost: $348.51. 03/11/08 Replaced rear end assembly. Cost: 864.68 03/20/09 Front differential needed bolts tightened and right rear bearing replaced. (I agreed to repair if it fixed problem) Cost: $428.00 Did not fix problem. Told I needed rear transfer case and V coupling. Will cost me another 2,300 plus. PARKED CAR.

  • Great until you hit 80k - 2002 Mercury Mountaineer
    By -

    We bought this car in 2004. I loved it for the first two years or so. The it started falling apart. We have had to replace the transmission and it needs to be replaced again now. Other replacements, power window motor and switch pannel, window regulator, back glass, wheel barings, door hinges, cracked running boards, air compressor, power seat motor and various timing belts. I have just been advised the ABS is out and my rear end may or may not be going out and the doors no longer lock. Interior wise its comfy. Some of the paint on the steering wheel and radio started peeling and flaking at about 50k. Basically this car is junk. We are trading in tomorrow on a Land Rover LR3 tomorrow

  • A Lemons Lemon - 2002 Mercury Mountaineer
    By -

    I really tried to buy American when I bought this Mountaineer with only 38,00 miles on it in 2004. Now at 90,000 miles I have had to replace the transmission and not the rear end is failing. I have a Toyota Tundra and a Honda they have 106,000 miles and 170, miles on them respectively. I have NEVER replace a transmission or differential on either one. I just think I should have gotten more service out of this Mountaineer; after all, I thought American car manufacturers PROMISED to build better products. The promised has truly been broken, just like my pocketbook. NO MORE AMERICAN vehicles for me, and thats a promise.

  • Looks can be deceiving! - 2002 Mercury Mountaineer
    By -

    I had nothing but problems from the start. The passenger rear door would not open from the inside, it takes me several times to start the car in cold weather, the back glass leaks when it rains, and the window rattles. I had this car for two years, and it has been in the shop for over three consecutive months for transmission problems, they say it is fixed however, Im still having problems. I will never purchase another domestic vehilce if I can help it.

  • Transmission and drive train problems - 2002 Mercury Mountaineer
    By -

    Ford used many poor quality parts on my vehical. Replaced fuel pump.Replaced both rear springs(broke in man spots).Rear wheel bearings. Transmission had to be rebuilt twice. Transmission was rebuilt at Schmit Bros.Ford in Saukville wi. at 83000 miles. The transmission failed again at 112000 miles. They refused to stand behind there work.The owner said they installed Ford parts and it was Fords fault the transmission failed.I contacted Ford and they refused to stand behind Schmit Bros work. We have not had the tranmission repaired yet. This is the last Ford I will ever Buy.

  • A Real Let-Down - 2002 Mercury Mountaineer
    By -

    I bought this 2002 Mountaineer in 2004 with about 37,000 miles. Initially, I was impressed with the car, especially the 3-row seat. About a year later on a trip from LA to San Francisco, I noticed an "clunking" in the transmission. We really do not drive the car except on long family outings because we have two other smaller, more economical cars. Now at 89,000 both the transmission and the rear axle have gone out. Trans cost $2600; rear end $600. Now I see people indicating there are suspension problems. I am terrified. This is not American! Ford has numerous complaints about trans. Problems. The American thing to do, Ford, would be to back your product! Shame, shame, shame!

  • Horrible Transmission Problems - 2002 Mercury Mountaineer
    By -

    To anyone that is looking to buy a Mercury Mountaineer. I never ever buy domestic cars, but needed a 7 seater so decided to go with the Mountaineer. 2 weeks into purchasing the car, the wheel bearing went out, so that was replaced by Ford at no charge. 2 years later the transmission went out on me. I had to fight it thru corp to get the dealership to fix it thru the warranty. Its been 2 years since I had that replaced, the transmission is starting to stall at 20-30 miles again, so another tranny problem comes. There should be a recall on transmission on these cars. If I have to replace 2 already in 4 years.

  • 2002 horrible Mountaineer - 2002 Mercury Mountaineer
    By -

    Our Mountaineer has 67,700 miles on it and the transmission already has to be rebuilt. The transmission shop told me there was nothing that I did wrong or I could of done to prevent it, that this is a commom problem with this transmission. The dealership and Ford wont help us because the warranty is up. I contacted The National Traffic and Highway Safety Administration and made a formal complaint. If you have any problems with yours please do the same it only takes 10 to 15 minutes.

Mercury Mountaineer Reviews By Year:
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