3 Star Reviews for Mercedes-Benz GL-Class

Overview & Reviews

Average Score

4.30/5 Average
213 Total Reviews
Model Overview:

The Mercedes-Benz GL-Class is a full-size luxury SUV built at Mercedes' Tuscaloosa, Alabama, plant alongside the midsize M-Class SUV and R-Class luxury wagon. This is Mercedes' biggest SUV, with three rows of seating and plenty of cargo space. If you're in the market for such a vehicle -- and value on-the-road comfort and manners more than ultimate off-road prowess or tow capacity -- you'll definitely want to check out the GL-Class.

Current Mercedes-Benz GL-Class
The Mercedes-Benz GL-Class is offered in three variants: GL350 Bluetec, GL450 and top-of-the-line GL550. The latter features the more powerful V8 engine, a more pronounced front grille and most of the less expensive models' optional features. The GL350 Bluetec has a clean-burning diesel while the GL450 has a gas-powered V8, but these models are virtually identical in terms of equipment.

All GL-Class models have generous seating for up to seven passengers, a roomy cargo hold, capable all-weather performance and the ability to tow various lifestyle accessories, though not quite as effortlessly as some rivals. Standard niceties include powered and heated front seats, dual-zone automatic climate control and a power-folding third-row seat. A hard-drive-based navigation system is available.

Under the GL450's hood is a 4.7-liter V8 making 335 horsepower and 339 pound-feet of torque. The GL550 features a 5.5-liter V8 that produces 382 hp and 391 lb-ft of torque. The 50-state-aproved GL350 Bluetec is powered by a 3.0-liter turbodiesel V6 good for 210 hp and 400 lb-ft of low-rpm torque. That type of off-the-line power is well suited to a large SUV, and the diesel also yields superior fuel economy. All GL-Class models come equipped with a seven-speed automatic transmission with manual shift control. They also all come with an air-adjustable suspension and all-wheel drive.

In reviews, we've lauded the GL-Class' roomy seating, luxurious cabin and powerful engines. All of the expected luxuries are either standard or available, and the GL also offers the advantage of being slightly less enormous than some rivals. However, it is quite expensive compared to similar models from Audi, Infiniti and Land Rover. Overall, we highly recommend the GL-Class if the price is not too off-putting.

Used Mercedes-Benz GL-Class Models
The Mercedes-Benz GL-Class was introduced for 2007 with two trim levels: GL320 CDI and GL450. The GL320 CDI's diesel power plant was similar in output to the current Bluetec diesel, but it was not cleared for sale in California-emissions states. The GL550 and its more powerful gasoline V8 arrived in 2008. For 2009, the GL320 Bluetec model replaced the GL320 CDI, boasting cleaner emissions that allowed it to be 50-state legal. Also for 2009, the navigation system received hard-drive-based functionality, and the COMAND interface was updated. For 2010, the diesel model became the GL350 Bluetec and received a smidge more torque.

User Reviews:

Showing 1 through 10 of 213.00
  • Pathetic - 2008 Mercedes-Benz GL-Class
    By -

    The infotainment system is the worst I have seen in a luxury car. The controls are poorly designed and hard to use. The integration of the system is one of the worst I have seen. Tire pressure sensor is the dumbest I have seen. It tells you that pressure is low but you have to figure out in which tire and by how much. Many of the components failed in the first year of ownership requiring several visits to the dealer. Oil level sensor was replaced twice within the first 2 months. Tires and brakes wore out before 20k miles. Blue tooth adapter is a $500 option, but is not well integrated. Mine failed after 12 months and 6 days. I will never again purchase a Mercedes.

  • GL450 Falling apart at 65K miles - 2009 Mercedes-Benz GL-Class
    By -

    Ive got a 2009 GL450 with 65K miles. My wife drives it for light suburban driving only. In general, we like the vehicle, but it has been in the shop at least every three months. We are now out of warranty and have had a flood of issues in the past month. Three weeks ago the driver-side door lock mechanism went out. The audio (radio, phone, everything) went out last week and the system needed to be reset. This week, both front struts went out and nearly killed her (car was out of control). The bill for the struts and the doorlock is $5K, but the dealer offered to pick-up some of the tab. Ive owned a lot of new mercedes, but wont buy another one.

  • Big Let down - 2007 Mercedes-Benz GL-Class
    By -

    I have owned my GL for three months and have really been let down by the events over the past 4 days. So far, I have a broken strut, failed air suspension system, and peeling clear coat. Total cost of repairs: $1200. Is my dealership as happy to see me now as they were when I purchased? Of course not. My dream car has turned into a total nightmare for me. I loved it because it is one of the few SUVs with a comfortable third row, but now, I see that I can live without a third row and a Mercedes.

  • Gl is not an SUV! - 2015 Mercedes-Benz GL-Class
    By -

    i dont understand why Edmunds keep placing this vehicle on the first place among luxurious SUVs. I have followed Edmunds advice and had one for a year. I may say with full responsibility that 1) GL is not a real SUV, it is a crossover. On a rough road it fails. 2) The cockpit has a low ceiling, toll person cant get in without bending neck 3) reliability is low, within less than a year I had to go to dealer for repairs twice, one of them could have been quite expensive, if not under warranty. 4) Among all bells and whistles just a few make sense, others look attractive for a regular customer but are useless. 5) third raw is for two 3-years old only, besides an adult would have a hard time to get there. And so on... Anyway, after approximately a year i have traded it in to Lexus LX-570. Yes, this thing has less bells and whistles, but it is a real SUV. Yes, its voice recognition system sucks and navigation system is not as good as MB GL. But if you are about to purchase a luxurious SUV, go anywhere type, do not make a mistake being attracted by MB logo on a hood.

  • 6 Years of Maintenance Headaches, but still Own It - 2011 Mercedes-Benz GL-Class
    By -

    Original owner, vehicle serviced 100% by Mercedes repair/maintenance facilities in San Francisco & Monterey CA. After 50,000 miles, the maintenance problems began, and they are common to many other postings I have seen on the web. Engine oil cooler seals go ($4,000), front wheel bearings leak/go ($3,000), AdBlue Heater goes ($3,000), vehicle loses speed and requires multiple repair visits to finally repair fuel system problem ($2,500), plus regular maintenance that has averaged $1,500 per visit. Vehicle has locked me out twice, battery has unexpectedly drained on several occasions requiring jump-starts, "Check Engine" light goes on way too often, requiring dealership visits. Vehicle itself is a pleasure when its working properly, but those intervals are getting shorter and shorter. Bought the diesel for power, efficiency and reliability but its not turing out that way.

  • Good looks - Inferior Quality Electronic - 2008 Mercedes-Benz GL-Class
    By -

    My spouse & I both own SUVs. He drives a Lexus GX470 and I the GL450. The GL450 is a competent vehicle with ample cargo capacity for transporting our large dogs & medical equip. However, I have had to make numerous trips to the dealership to remedy electronic and suspension issues. I do feel very safe inside the vehicle. However, I must admit that my husbands Lexus seems to handle the snow better than my GL and his vehicle has been completely problem free. I have trepidations regarding the cost of maintaining and repairing this vehicle once the warranty expires. The Navigation system and bluetooth integration are vastly inferior to the Lexus.

  • You will think this is SUV is awesome if you havent driven a lexus ever... - 2014 Mercedes-Benz GL-Class
    By -

    I own 2014 GL550 for more than a year now. At best, this is an OK SUV. This is my second and last GL. MB does not have the reliability, built quality or attention to detail to warrant the price tag and more than $10k premium over other SUVs. GL is annoyingly unreliable. Keyfob stops working when it gets cold. You can get stranded outside your car in a cold night if your keyfob happens to get cold for whatever reason. Disctronic plus and Presafe features stop working in the middle of driving when its rainy or snowy outside, when you need them most. I reported to MB customer service and dealership to no await. Other owners seem to have similar annoying problems they get used to. Why pay 100k?

  • Love/Hate Heartbreak - 2011 Mercedes-Benz GL-Class
    By -

    The GL was a dream come true for me at the beginning. One owner, 2011 GL450 with a clean carfax and good looking maintenance history. Purchased from an MB dealer in April 2015. On the upside it was incredibly comfortable, fast, elegant, and as capable of hauling 6 adults in comfort to dinner as it was pulling a trailer with 3 tons of rock. When it was right, it was a thing to behold. When it went wrong, as it often did, it was like getting kicked in the gut. In 12 months and 20k miles: *Front Airmatic failure: $2,450 to repair *Primary and Secondary Battery Failures: $550 to repair *Blown underhood fuse panel: $450 to repair. *Standard maintenance for the year: $800, and that was skipping the spark plugs due at 60k which would have been another $600. Insult to injury was the depreciation in just one year: close to 40%. It has gone away and I am back to a nice, reliable, Japanese Infiniti. No need for 7 passenger so I also downsized. The only way this truck makes sense is if you can either do the work yourself, or have no worries about significant unexpected repairs. Wanted one for 25 years and after a year with the Benz, I suggest if you want a 7 passenger SUV that can tow, save yourself the heart wrenching experience of a GL and buy a GMC Yukon or Lexus LX570.

  • Better have a warranty - 2011 Mercedes-Benz GL-Class
    By -

    I have owned this car since new. It has been a love hate relationship. The fuel economy is very good for a full size, 3 row, all wheel drive vehicle. I have found the ride and handling and body rigidity to be sub par. Reliability has been below average with an engine leak at 50,000 miles that required the transmission to be dropped and cost $3,000. One of the air bladders in the suspension went out at 55,000 miles which cost $1000. An emission sensor went out at 60,000 miles which cost $2,000. Fuel filter recall occurred twice. You will get to know your service adviser well. That has been my experience with my other European luxury cars. I like the character and comfort of the car over the Asian makes. Given the lack of personality with the Asian equivalents I may try domestic next because the warranty will be out soon. The extended warranty definitely paid for itself. Addendum Watch out for poor resale value. Thanks to VW (diesel gate scandal) as well as Mercedes long term cost of ownership, when I went to trade in my Blue tec diesel for a new BMW X5 5 months ago I was offered $20,000 for a vehicle in perfect working order (other than needing new tires), having all the maintenance records,very good cosmetic shape (garaged throughout its life) with 65,000 miles on the odometer. It lost $53,000 dollars in value over 5 1/2 years. Poor resale is a trend with all Mercedes. They are so expensive to maintain and repair as they get older. Mercedes please get rid of the unnecessary complexity (ie air bladder suspension) which makes maintaining these vehicles past warranty difficult. By the way I bought an BMW X-5 diesel (was on special due to VW again) and its drive train is unbelievably better than the Mercedes diesel. It is the first diesel vehicle I have owned (and that is many) that I cannot tell its a diesel. Getting 28-30 mpg in suburban driving in the BMW with AWD. I no longer own the GL. I can say that my neighbor has traded in his 2015 GL after 2 years due to multiple visits to the dealership for mechanical issues. This vehicles are more complicated than they need to be.

  • I think we got a lemon - 2007 Mercedes-Benz GL-Class
    By -

    Our Gl450 has 70000 miles and the transmission locked up on the highway. Thankfully no one rear ended us. The vehicle is at the dealer and Mercedes is refusing to goodwill the transmission. The car has always been serviced by Mercedes. Cost to fix $8300.00. In addition we have had 3 air compressors go out, cam plugs leak oil, power steering pump replaced and the window trim paint peel off. When you buy Mercedes you expect quality and service, we have had neither. This is our second Mercedes with problems. We have have had BMWs and they very reliable. We will not buy another Mercedes.

Mercedes-Benz GL-Class Reviews By Year:
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