1 Star Reviews for Mercedes-Benz GL-Class

Overview & Reviews

Average Score

4.30/5 Average
213 Total Reviews
Model Overview:

The Mercedes-Benz GL-Class is a full-size luxury SUV built at Mercedes' Tuscaloosa, Alabama, plant alongside the midsize M-Class SUV and R-Class luxury wagon. This is Mercedes' biggest SUV, with three rows of seating and plenty of cargo space. If you're in the market for such a vehicle -- and value on-the-road comfort and manners more than ultimate off-road prowess or tow capacity -- you'll definitely want to check out the GL-Class.

Current Mercedes-Benz GL-Class
The Mercedes-Benz GL-Class is offered in three variants: GL350 Bluetec, GL450 and top-of-the-line GL550. The latter features the more powerful V8 engine, a more pronounced front grille and most of the less expensive models' optional features. The GL350 Bluetec has a clean-burning diesel while the GL450 has a gas-powered V8, but these models are virtually identical in terms of equipment.

All GL-Class models have generous seating for up to seven passengers, a roomy cargo hold, capable all-weather performance and the ability to tow various lifestyle accessories, though not quite as effortlessly as some rivals. Standard niceties include powered and heated front seats, dual-zone automatic climate control and a power-folding third-row seat. A hard-drive-based navigation system is available.

Under the GL450's hood is a 4.7-liter V8 making 335 horsepower and 339 pound-feet of torque. The GL550 features a 5.5-liter V8 that produces 382 hp and 391 lb-ft of torque. The 50-state-aproved GL350 Bluetec is powered by a 3.0-liter turbodiesel V6 good for 210 hp and 400 lb-ft of low-rpm torque. That type of off-the-line power is well suited to a large SUV, and the diesel also yields superior fuel economy. All GL-Class models come equipped with a seven-speed automatic transmission with manual shift control. They also all come with an air-adjustable suspension and all-wheel drive.

In reviews, we've lauded the GL-Class' roomy seating, luxurious cabin and powerful engines. All of the expected luxuries are either standard or available, and the GL also offers the advantage of being slightly less enormous than some rivals. However, it is quite expensive compared to similar models from Audi, Infiniti and Land Rover. Overall, we highly recommend the GL-Class if the price is not too off-putting.

Used Mercedes-Benz GL-Class Models
The Mercedes-Benz GL-Class was introduced for 2007 with two trim levels: GL320 CDI and GL450. The GL320 CDI's diesel power plant was similar in output to the current Bluetec diesel, but it was not cleared for sale in California-emissions states. The GL550 and its more powerful gasoline V8 arrived in 2008. For 2009, the GL320 Bluetec model replaced the GL320 CDI, boasting cleaner emissions that allowed it to be 50-state legal. Also for 2009, the navigation system received hard-drive-based functionality, and the COMAND interface was updated. For 2010, the diesel model became the GL350 Bluetec and received a smidge more torque.

User Reviews:

Showing 1 through 10 of 213.00
  • Trouble some vehicle - 2011 Mercedes-Benz GL-Class
    By -

    I have 2011 GL Since 2013 now after 48 months Engine and transmission start leaking oil rear suspension airbag blasted at highway last year drive assisted sensor stop working, so much trouble spoke to several owners they confirm vehicle have lot of problems

  • Lemon Flavored Diesel - 2009 Mercedes-Benz GL-Class
    By -

    Purchase this car in 2014 with 70k miles on it for around 28k. Got an extend warranty for the car and glad we did. The entire rack and pinion steering system had to be replaced at 75k miles which was paid by warranty with a cost of around $4600. The heating element for the def tank went out at a cost of $3300 and the entire tank had to be replaced since they heater is sealed in the tank. That was paid out of our pocket, then we got the dreaded oil cooler leak which is a very common issue on almost every GL diesel which cost right around $4200 to fix as the most the engine has to be taken apart in order to replace the $16.50 oil cooler gasket. Had huge diesel fuel leak due to o-ring issues with the fuel filter, another $250 spent to fix that. Then I the air bag compressor failed, $875 to replace that, then had 1 air bag fail, another $1400. The rear power lift gated failed at cost of close to $2000 to replace it. The final nail in the coffin was the sale of the vehicle for $6500. We had lots safety recalls with the airbags, but Mercedes has failed to do anything to replace them and keep pushing it off claiming that they do not have the parts to replace it and because of these recall no dealer is able to resell the vehicle till Mercedes fixes the issue making it nearly a worthless suv. Sticker price on this suv new was $106,235 as it had every option available on it. Stay away, stay away and please google all the known issue with these vehicles. Dont let our mistake be your mistake!

  • "Nothing but the best" what a joke - 2015 Mercedes-Benz GL-Class
    By -

    The GL450 has so many problems, that dealers across the country and head quarters do not know how to fix, the customer frequently hears "we have no idea what is wrong or how to fix your problem." I had a Lexus LX 470 and as soon as I can get the Mercedes out of the shop, they have had it for 9 days, I am headed for Lexus and trading it in. The vehicle backfires on every cold start, a very dangerous situations. "Nothing but the best, the safest, technologically advanced;" far from it. Mercedes you are better than this. Step up your game and your customer service response. I was told today by Mercedes corporate customer care group "they had no idea when they would have an answer or solution to the backfire problem. When I said do you think you will know something by December, the regional claims manager stated "I have no idea." "Nothing but the best?" I will never recommend or buy another Mercedes.

  • This car is terrible - 2007 Mercedes-Benz GL-Class
    By -

    Having spent 5 trips to the dealership to fix a litany of oil leaks that originated after the cam sensors caused a total stoppage of the car I can confidently say this car is terrible. Back gate does not work now. Mercedes took 2 months to investigate my persistent oil leak only to send me a letter saying "good thing you have a warranty." Switched from BMW good thing I have some warranty left so I can swallow the loss and chalk it up as a costly experiment. I wont be fooled by MBs glamorous advertising again. Think twice before getting this car. Interestingly it is rumored the new dodge durango will be a GL in disguise.

  • in the shop every other week - 2015 Mercedes-Benz GL-Class
    By -

    I can look back and guarantee on paper my GL goes in the shop almost every other week, I am very disappointed comparing this car to our Lexus, the Lexus has been in the shop at 30k for the key fob not working and to clean the ac filter due to a smell. AS for the GL we have been in the shop all the time for brakes, sensors, squealing brakes oil leak, rear shock for rear door was not working, transmission trouble, squeaking window, right front air shock had to be replaced, the shock is still making noises when you go over a speed bump, bad design glove box that cant store much and always gets jammed, very cheap center wheel caps that need replacing all the time, so many sensors you will be in the shop getting them replaced and while you are there you might as well do your high price service that can run up to 1200.00. Yes 1200.00 and that is with out getting anything fixed. The service is to keep your car under the MB warranty and if you dont decline the service it will void the warranty. I feel like I keep the dealership lights on while they look for there next person that is as uneducated as I was when i bought this big rolling pieces of junk. When i pull up next to some one with a Mercedes I feel bad for them. I know this for a fact, Most people that work for the Mercedes dealership Don"t drive Mercedes, but if they do they usually are driving it for free. One mechanic stated to me that he likes the MB but due to the high price of parts he stays away. If you buy a Mercedes or a GL and you feel like nothing is going your way remember I told you so.

  • GL320-LEMON - 2008 Mercedes-Benz GL-Class
    By -

    Owned GL320 for 2 years. Nothing but problems. Very cheaply built, cheap and nasty components and plastic, e.g. some sort of plastic covering film started piling off the steering wheel controls. Fake wood trimmings, face leather, etc. Later on I discovered that it has common base and components with Jeep. Mercedes Customer Service is famously the worst (watch the Top Gear) and in deed it is!

  • You like the GL550, its garbage - 2015 Mercedes-Benz GL-Class
    By -

    Too many electronic issues...

  • Worst vehicle ever! Better get real good warranty! - 2011 Mercedes-Benz GL-Class
    By -

    Fell in love with the looks of this vehicle. We had a VW Passat TDI but needed a bigger vehicle, and this seemed perfect. We wanted the diesel for the torque and fuel economy. Very soon after buying it (used with 69,000 miles) we began having problem after problem. Key fob quit working and then mysteriously began working again and now quit again, front wheel bearing went, had it fixed, then had to bring it back after they said they needed to replace it again, got it back and the other one went, then the air strut which began popping over every bump soon after buying it. Motor mounts went, steering column module went bad, transmission valve body had to be replaced, and it still revs and slams into second gear the first time take off in cold weather. Oil cooler seals leak, dealer supposedly changed them but they began leaking again. Never noticed the leak until AFTER they changed them bit it is a common problem. Cost: almost $3,000. AdBlue tank heater went bad, $2,000. Glow plug control module went bad, sway bar bushings and links went bad, tailgate sometimes doesnt close unless you hit the button several times or lock and then u lock with the key fob if you close it with the fob. Cant fold the second row seat back down because the seatbelt gets stuck and I have to unbolt it from the bottom to raise the seat back up. Vehicle now has 83,000 miles. Our Land Rover LR3 never gave us any problems except for an air compressor thay went out and a wheel bearing, which I easilly tackled myself. Fuel economy is dismal for a diesel. Best I can get on the highway is 22 mpg with the cruise set at 75. Cebeer console is poorly designed. You cant put anything in it. Cargo cover is poorly designed. You cant use it without scratching the sides of the vehicle, and the seatbelt snag on it making it a pain to get it into the grooves. I could go on. the LR3 also rode so much smoother, and the headlights were 100 times better, especially the high beams. Cargo carrying was also better even though the GL is much larger. The air suspension also raised and lowered very quickly on the LR3. Takes forever to raise on this vehicle. If you buy one get ready to become good friends with the service people. On the bright side youll get to test drive alot of cars because at least they give you a loaner car. I cant get rid of this thing either because despite the fact that I got a good deal below book value, it depreciated like a rock. I regret buying this car. Ive had BMWs, Land Rovers amd another Mercedes, and while Land Rovers are supposed to be unreliable, this Mercedes is way way worse than any Land Rover Ive ever owned, even my 2002 and 2003 discovery II. There are other things Ive had to get repaired bUT since there are so many I cant remember them all. I will rejoice the day I can finally get rid of this. Never again will I buy another Mercedes Benz.

  • Dont buy used - 2011 Mercedes-Benz GL-Class
    By -

    A used Mercedes, who brags about quality, should not need a new cylinder head at 65,000 miles. Running rough? When they do a compression test, dont be suprised if it is number 2 or number 4 on the passenger side. It will cost you $5000 and you can forget about warranty coverage. The electronics are way out of date. Save yourself money and frustration...do not buy used. And dont be misled when you get a call from Mercedes "corporate". It is some hourly employee who gets paid to tell you how special you are but they wont do a thing about their crappy motors. I will never buy another one. My AUDI Q7 is much better all the way around.

Mercedes-Benz GL-Class Reviews By Year:
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