Kia Sorento Research & Reviews

Overview & Reviews

Average Score

4.43/5 Average
1,822 Total Reviews
Model Overview:

When the midsize Kia Sorento first appeared, it featured a traditional, trucklike (body-on-frame) design that provided a level of ruggedness not typically found on crossover SUVs. Blessed with above-average off-roading and towing abilities, the V6-powered first-generation Sorento won our respect for its practical nature. It also boasted impressive value, offering the dimensions of a midsize SUV at a compact-crossover price point.

But the original Sorento was clearly out of sync with the crossover craze. Nowadays, most consumers want the more fuel-efficient and better handling qualities that carlike (unibody) architecture provides. So Kia provided precisely that with its second- and third-generation Sorento models. These newer Sorentos are among the best picks for a small or midsize crossover SUV thanks to their choice of four-cylinder or V6 power, roomy interiors, available third-row seat and extensive warranty coverage.

Current Kia Sorento
For 2014, the Kia Sorento enters its third generation. Although the styling is essentially carried over apart from minor front and rear end updates, the latest Sorento features a new chassis, a redesigned cabin and a new V6 engine. The stiffer chassis and revised suspension combine to improve handling and ride comfort compared to the second-generation version.

The Sorento's base 2.4-liter four-cylinder generates 191 horsepower and 181 pound-feet of torque, while the uplevel engine, a 3.3-liter V6, makes 290 hp and 252 lb-ft of torque. Both are matched to a six-speed automatic transmission, and there is a choice of standard front-wheel drive or optional all-wheel drive.

A redesigned cabin offers an optional navigation system with 8-inch touchscreen that also interfaces with UVO eServices, Kia's name for its suite of smartphone-enabled apps. A premium Infinity audio system is available, as are a power liftgate (with height adjustment), a panoramic sunroof, ventilated front seats and a blind-spot monitoring system, the first such system available on any Kia model. Trim levels include LX, EX, SX and SXL.

In reviews, we've been impressed by the Sorento's intuitive controls and user-friendly voice-command system. Seat comfort in the first and second rows is solid, although the third row is best left for kids. On the road, the Sorento feels a bit underpowered with the four-cylinder engine. Considering the mere 1 mpg (combined estimate) difference between the two, the notably better-performing V6 is well worth the added cost. The Sorento is exceptionally quiet and the suspension soaks up bumps with ease. The Kia's handling and steering are far from sporty, but it's certainly sure-footed enough for a family vehicle. In city traffic and parking lots the Sorento feels smaller than it really is and in general is more maneuverable than larger seven-passenger SUVs. Poor rearward visibility can make backing into a tight space seem daunting, but the available rearview camera and parking sensors make the task much easier.

Used Kia Sorento Models
The second-generation Kia Sorento debuted in 2011 and was produced until 2013. As with the current model, it was available with four-cylinder or V6 power and had an available third-row seat. Thanks to a roomy interior, plenty of features and an attractive price, it's a great choice for a used crossover SUV.

Kia offered this Sorento in LX, EX and SX trim levels. Five-passenger seating was standard on all but the LX V6 and SX, which came with the otherwise optional 50/50 split-folding third-row seat that raised capacity to seven.

A 2.4-liter four-cylinder engine with 175 hp and 169 lb-ft of torque was standard on the LX. A direct-injected version of this engine (with 191 hp and 181 lb-ft) debuted for 2012 and was optional on the LX and standard on the EX. Standard on the SX and optional on the others was a 3.5-liter V6 with 276 hp and 248 lb-ft. All Sorento trims had a six-speed automatic. Front-wheel drive was standard, while all-wheel drive was available.

Even the base model came with alloy wheels, full power accessories, air-conditioning, a tilt-and-telescoping multifunction steering wheel and Bluetooth connectivity. Upper trims offered standard and optional niceties like a back-up camera, dual-zone automatic climate control, leather upholstery, a ventilated driver seat, a panoramic sunroof, a navigation system, UVO voice activation and an Infinity sound system.

In reviews, we were impressed with the third-generation Kia Sorento. The base 2.4-liter four-cylinder engine was a bit buzzy and overtaxed in this application, so we recommend going with the upgraded four-cylinder or the V6. On the road, the Sorento provided a smooth and quiet ride as well as secure handling. Seating was comfortable, and the available third-row bench could even accommodate adults on short trips, making the Sorento an affordable alternative to full-size three-row crossovers.

Prior to this was the first-generation Kia Sorento that was produced from 2003-'09 (there was no 2010 model). It debuted with a 3.5-liter, 192-hp V6 in LX or EX trim. LX models had either a five-speed manual or a four-speed automatic transmission, while the EX came only with the automatic. From 2005 on, the automatic was a five-cog unit. Both part-time and full-time 4WD were available, depending on the trim, and both systems included low-range gearing, a feature absent from the current Sorento. For 2007, all Sorentos were upgraded to an all-aluminum 3.8-liter V6 engine good for 262 hp, and the interior received a different dash design and better-quality materials. For 2008-'09, a base model with a 3.3-liter V6 was introduced, and the LX got this engine as well; the EX, however, kept the 3.8-liter V6.

Standard equipment on the first-generation Sorento included air-conditioning, full power accessories, a CD audio system, multiple power points and 60/40-split flip-and-fold rear seats. Upper trims added items like alloy wheels, a sunroof, keyless entry, cruise control and leather upholstery. Dual-zone automatic climate control, leather upholstery and heated front seats were among the notable options.

In reviews, we noted that this Kia Sorento changed considerably over the years, so if you want more power and a higher-quality cabin, it's best to focus your attention on more recent model years. The late-arriving 3.8-liter V6 had plenty of power, and all Sorentos excelled off-road relative to car-based rivals. The cabin had an abundance of storage space, the front seats were well-shaped and three could be seated in the rear if need be, though knee and toe room were somewhat tight. Downsides included lackluster on-pavement handling and ride quality and below-average fuel economy. But if you're looking for an affordable SUV that can take on the occasional camping trip without breaking a sweat, a used Sorento's worth a look.

User Reviews:

Showing 1431 through 1440 of 1,822.00
  • Love My Sorento - 2004 Kia Sorento
    By -

    This is my second kia and it wont be my last.Ive had my Sorento for almost 4 years now and only made 1 small problem. About a year ago I had a crack in the coolant holder. I call Kia, I had an appointment and was in & out in less than an hour. My next car is going to be a Kia Spectra 5.

  • Poor Reliability and Poor Service - 2013 Kia Sorento
    By -

    We bought a new 2012 Kia Sorento for our daughter in college in 08/2011. She put 9,800 miles on the car so far with all the normalized services being up to date. This Saturday 10/27/2012, she drove from Miami to Naple, and this car died on I-75! Thank the Lord that neither she nor her friend got hurt! She had it towed to Fuccillo Kia dealership in Cape Coral, FL. This dealership did the initial evaluation that day, but could not diagnosed the reason why the car died! Thus, my 20 year old daughter had to leave the car in the Cape Coral Kia dealership, and no one at this dealership offered to help her getting a loaner/ rental car through Kia warranty coverage! My daughter had to ask her friend to drive from Miami (an hour and 45 minutes away) to pick her up and bring her back to Miami that evening! Of course, nothing was done on Sunday. On Monday, the Cape Coral Kia dealership had to ask that we should contact our Kia dealership in Clearwater to fax all the service records to them as all the Kia dealershipsservice databases are separated with no connectivity or sharing capability among them. I called the National Kia Customer Service to ask for help as the Clerwater Kia dealership did not respond initially to our request. The toll-free National Kia Customer Service lady said that Kia National headquarter does not have any data on services at any of their dealerships, but she gave me a case # and her extension to call back or communication, which I thought initially as being very nice and helpful ( I even did a survey for her and gave her high marks!) I have to call the Clearwater Kia dealerships service manager to ask for help in faxing the service records to the Cape Coral Kia dealership to finally getting this done. After reviewing the well documented 3 services (on 08/11/11, 1/13/2012, and 06/11/2012), the Cape Coral Kia dealership agreed that we have had the car well-maintained by a Kia dealership during our short ownership, but th engine died fro unknown reason. The service manager there suggested that they will have to rebuilt the engine! We asked if this issue had been reported on other Kia Sorentos, and he replied that he does not or aware of any national recall nor issue with the Kia Sorento having premature engine failure. We asked that the engine should be replaced with a new engine from Kia factory in the Atlanta, Georgia plant in USA, rather from a rebuilt engine. The manager said that he will try to request for that. We requested that while the car being serviced under a Kia warranty-issue if my daughter could get a rental or loaner car for her to get to class at college. The dealership reported that they could do a rental car up to $30/day coverage only. However, since our daughter is 20 yo, she could not rent the car from any rental companies! The dealership insisted that they have no loaner car available for her to use! I called the Kia toll-free national customer service four times (twice on Monday 10/29/12 and twice on Tuesday 10/30/2012) using the previously given extension # to the service lady, Melinda. I was not able to get in touch with her either time, and upon calling back other customer service agents reviewed our case #, reporting that nothing was in our case report! So why created a case # and giving me an extension #!? At this time, we are waiting for Kias decisions to replace the engine, and to consider helping our daughter a way to get back from Miami to Cape Coral! With this occurence of the failed engine on a new 2012 Kia Sorento with 9,800 miles after one year of ownership, I have to say that I am very disappointed in this car and with the above service issues from Kia National Customer Service Center! Thus, I would NOT recommend this car nor this car company to anyone at this time! Hopefully, this automotive company will learn to improve their quality and service in the future!

  • Kia has it - 2005 Kia Sorento
    By -

    I started looking at Sorentos to help a female friend that thought she needed help shopping for one. I went to several dealers and looked around. I was impressed by the look, which looks strikingly like a Lexus RX, and by the acceleration. It handles quite well. And has good storage. It starts quickly like it is anxious to get on the road and go. I liked it so much, I bought one! And two friends liked it so much one has bought one, and other is likely going to buy one.

  • Run,dont walk-AWAY from the KIA dealership! - 2011 Kia Sorento
    By -

    After much saving and even more reasearch, my wife and I finally decided to make our first purchase of a new car in over 25 years a Kia Sorento(yes 25 years,I was in sales and was lucky to always have a company car) Well, let me tell you,we purchased the loaded 2011 Ex in April of 2010(SX not even available) and the joy lasted about one month.That was when the transmission went.It has been downhil ever since and we are seriously considering retaining an attorney to pursue the Lemon Law defense. The car was in repair for almost 2 months and now we are experiencing new transmission issues along with a plethora of new annoyances. DO NOT BUY THIS GARBAGE!

  • My Sorento - 2005 Kia Sorento
    By -

    I love my Sorento. I did a lot of research before buying and it was by far the best value for the money. Its a beautiful vehicle, I get a lot of compliments and inquiries. The luxury package includes everything the higher end SUVs have for a lot less money.

  • My Kia - 2004 Kia Sorento
    By -

    My kia has been a joy to drive. It has a solid stable feel over a variety of terrain. I have not had any trouble with it so far and hope to keep it that way with regular maintenance.

  • Piece of Junk - 2003 Kia Sorento
    By -

    Second owner of this Kia sorento. Bought this car @ 53k only $9800.00 in 07 over a highlander and rav4 due to looks and price. I guess I got what I paid for. Within 2 months of purchase, you would have to say hell came with this car. First Climate control malfunctioned, then Windows power control, then one window power motor, then wiper motor assembly broke off, then rotors warping, then headlamp and brake lamp every other month, then Radiator fan gone out, the Ac compressor gone out, then now the car just wouldnt start anymore. Don"t ever buy a Kia, they are cheap and expensive the repair and maintenance.

  • suprise from KIA - 2005 Kia Sorento
    By -

    I owned a KIA sportage and swore I would never buy another KIA, whenI decided to upgrade my suv a did alot of research before buying including checking out bang for the buck.I was very suprised by the KIA sorrento and all the positive feed-back I found, I checked them out test drove one and then decided to buy one. I am glad I decided to give kia another look and I love my sorrento

  • Not so bad! - 2018 Kia Sorento
    By -

    Good infotainment panel. Excellent warranty. Google maps on phone will display on screen.

  • I Like It! - 2007 Kia Sorento
    By -

    I bought the Kia Sorento after test driving a Saturn Vue, Honda CR-V and Jeep Compass. The Kia is a more comfortable ride and has a more powerful engine and higher towing capacity. The interior of the Kia and Saturn were similar - both had pros and cons. Far better interior than the Honda or the Jeep. The Kia has slightly higher ground clearance

Kia Sorento Reviews By Year:
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