Overview & Reviews
User Reviews:
Showing 1 through 10 of 54.00-
Inferior Interior Materials (Dash, Doors)... - 2017 Kia Sorento
By Ttahoe - August 27 - 5:06 amThe 2017 Sorento L has a very nice, comfortable ride. That said....I would not recommend this vehicle soley based on the inside interior materials used. While at my local Kia dealership today, I brought to their attention that the interior materials used, scratch and produce white scuff marks all over the doors, dashboard, around knobs etc. With the slightest touch, it scratches and makes unsightly white scuff marks/scratches. When I spoke with Kia, they stated the materials used, are "MADE TO DO THIS" (Kias exact words) !! A $40,000+ vehicle, and you intentionally produce materials that are "made to do this" (scratch and produce white smudges and scratches?). Kia suggested I purchase Meguieres wipes and use that to clean the scuff marks and scratches. That is their suggestion to an inferior material? Kia also suggested that I go to the sales floor and find a salesman and "TRADE" in my car for another one! I am disgusted with Kias lack of customer service and or remedy for this issue. This is my first, and my last, Kia purchase. Terrible Customer Service!
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Inferior Interior Materials (Dash, Doors)... - 2017 Kia Sorento
By Ttahoe - August 27 - 5:06 amThe 2017 Sorento L has a very nice, comfortable ride. That said....I would not recommend this vehicle soley based on the inside interior materials used. While at my local Kia dealership today, I brought to their attention that the interior materials used, scratch and produce white scuff marks all over the doors, dashboard, around knobs etc. With the slightest touch, it scratches and makes unsightly white scuff marks/scratches. When I spoke with Kia, they stated the materials used, are "MADE TO DO THIS" (Kias exact words) !! A $40,000+ vehicle, and you intentionally produce materials that are "made to do this" (scratch and produce white smudges and scratches?). Kia suggested I purchase Meguieres wipes and use that to clean the scuff marks and scratches. That is their suggestion to an inferior material? Kia also suggested that I go to the sales floor and find a salesman and "TRADE" in my car for another one! I am disgusted with Kias lack of customer service and or remedy for this issue. This is my first, and my last, Kia purchase. Terrible Customer Service!
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Great SUV Except Serious Steering Issue - 2017 Kia Sorento
By JAL - August 4 - 3:48 pmLove the car except for one important issue - the new electric steering system is lousy. We had a 2016 Sorento SXL for only 5 mos. before that was totaled when a driver ran a stop sign. We replaced with 2017 Sorento SXL ONe of the key decisions on the 2016 KIA was the great steering system. Unfortunately, the steering in the 2017 vehicle is a major disappointment. KIA changed the steering in the 2017 vehicle (upper level models) to an electric steering system. The new system lacks any "road feel". Furthermore, one is constantly making minor steering adjustments which is annoying at a minimum, but is dangerous if you look away for an quick look at something as the car immediately starts to wander. The dealer confirmed today that they are aware of the problem but there is no fix available to date. Hopefully there will be an updated software package in the future to correct the problem; however, until a fix is available, I do not recommend purchasing the SX or SXL!
