3 Star Reviews for 2011 Jeep Grand Cherokee

Overview & Reviews

Average Score

4.30/5 Average
145 Total Reviews
This Year's Model Updates:

The 2011 Jeep Grand Cherokee has been completely redesigned.

Pros:
  • Strong V6 or V8 power, high tow rating, upscale interior, capable off-road prowess.
Cons:
  • Limited cargo space, fussy optional navigation system.

User Reviews:

Showing 11 through 20 of 145.00
  • 2011 Grand Cherokee - Owners Review - 2011 Jeep Grand Cherokee
    By -

    Any new vehicle is a mixed bag of hope and disappointment. My 2011 JEEP Grand Cherokee is no different. If Chrysler was looking for this vehicle to reinvigorate the JEEP line, they should have ditched the penny pinching and built a better vehicle. I was most perturbed at the crippleware electronics. Buttons exist for features that are not enabled. Im not keen on paying another $1,200 for three dip-switches to be flipped on electronics that are already in my vehicle. Having the chance to really bring forward a WOW vehicle. Chrysler is still "business as usual". Fail

  • jeep sucks - 2011 Jeep Grand Cherokee
    By -

    Do not buy this SUV just had both head gaskets blow 2600.00 and one week later needs new oil pump and drain gaskets another 2500.00 not to mention the 500.00 pink headlight nothing is under warranty !!!!

  • Poor suspension - 2011 Jeep Grand Cherokee
    By -

    Purchased a Jeep Overland only to find that the suspension produces a very loud bang noise upon recoil when going over a pothole or bump. This is on all 4 wheels and Chrysler and the Dealership acknowledge the issue in both 2011 and 2012 models and say its a characterisitic of the vehicle. Can you believe that? This is supposed to be a vehicle that can take you anywhere. Chrysler acknowledges the problem but wont fix it. See for yourself...take one for a test drive and go over a speed bump or ride off a curb...its simply shocking!!!!! Dont buy one...

  • 2011 JGC Key Fob Issues - 2011 Jeep Grand Cherokee
    By -

    Bought our new 2011 JGC in Oct 2011. The key fob is not recognized so it wont unlock or start. When you press unlock on the key fob, nothing happens. We tried using the hidden key inside the fob to unlock the door, but all that does is set off the alarm. The vehicle goes into security mode and theres nothing we can do until its ready!!! Owners manual says remove the start button and insert the key fob to start the vehicle and take it out of alarm mode, but that doesnt happen. Its locked down! Its been in the shop 3 Xs with no results. We think we have a lemon...still waiting to hear back from Chrysler. In the shop for 3 weeks now while we wait to see what Chrysler is going to do.

  • Disappointed - 2011 Jeep Grand Cherokee
    By -

    Overall nice looking car but reliability I really question. We have had this car in the shop twice under 30 days. The first fix was on the motherboard for the fuel economy variable value timing for the v8. Dealer stated this was a known problem in manufacturing and was replaced. Fixed seemed to work. 2. Software in the car appears flawed, constant blue tooth conductivity issues, key less Enter-N-Go works off/on,key sensor loses key inside car so alarm will go off driving down the highway,button to lock car on exterior will work off and on,keys were inside car and car locked. Currently in the shop fixing these problems.

  • Cannot recommend because of reliability problems - 2011 Jeep Grand Cherokee
    By -

    Rides and handles well. High quality interior. New Pentastar V6 is reasonably peppy and fuel efficient. On the other hand... Many unresolved quality control problems and Chrysler/Jeep has been stonewalling us.

  • [non-permissible content removed] - 2011 Jeep Grand Cherokee
    By -

    5 time jeep owner, Lease 2011 jeep Grand Cherokee Overland. Warning lights start blinking , Hard time starting, rear cam doesnt work. They say its the mother board. Under warranty- Great!!. BUTTTTTTT it will take 2 weeks to get it and they will not give me a free rental. Im paying lease, insurance, garage on a car that is out of commission for 2 weeks because of warrantied parts and they want me to pay for rental car. So i guess a warranty doesnt mean anything. Last time having a jeep.

  • Worst Thing thats ever Happened To Me! - 2011 Jeep Grand Cherokee
    By -

    I bought the Laredo X 4x4 about 6 month ago, You would think built for resistance.... WRONG.... First 2 Months The passenger door didnt close, about 2 weeks in the shop, second 2 months, the keyless entry stopped being keyless... as a matter of fact it didnt even Start... about to weeks more in the shop, third 2 months, the alternator stopped working... it has been two weeks and its still in the shop... the most fun part of this junk its the international warranty policy: NONE!!!!!!!! but hey, this aint america wright? i hope this post help somebody to make the right choice and NOT buy this crappy metal ensemble. Im going back to Japan... At least you know what you are paying for...

  • Needs to be redesigned - 2011 Jeep Grand Cherokee
    By -

    I bought mine in July. I have 7000 miles. Poor Gas mileage, Front drivers seat is uncomfortable, U Connect does not work good,Satellite radio fades in and out when you go under trees limbs. Overall I wish I had not bought the vehicle, I definitely would not recommend anyone else buying one. I am planning on getting rid of mine as soon as possible. You cannot even go 35 miles per hour with the windows open because of the rear Thumping noise from the rear window. The standard wheels might as well be steel black rims, at least they would look good manufacturers stop trying to fool the American public and stop trying to be so cheap

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