3 Star Reviews for 2014 Jeep Grand Cherokee

Overview & Reviews

Average Score

3.51/5 Average
174 Total Reviews
This Year's Model Updates:

The 2014 Jeep Grand Cherokee receives a host of changes this year. Highlights include a refreshed exterior design, a new 3.0-liter V6 diesel engine, a new eight-speed automatic transmission and an updated interior with new technology features.

Pros:
  • Upscale interior
  • Irrefutable off-road ability
  • Plenty of luxury and technology-oriented features
  • Outlandish SRT model.
  • Strong and fuel-efficient engine lineup, including a new diesel V6
Cons:
  • Typically more expensive than competitors
  • Diesel engine is noisy when idling.
  • Stiff ride quality

User Reviews:

Showing 1 through 10 of 174.00
  • Never Again - 2014 Jeep Grand Cherokee
    By -

    The most frustrating ownership experience in over 50 years of car ownership. My Grand Cherokee is a 3.0 diesel. Minor irritations would include the frightening suspension clunking when the ride height is set to maximum, but my major issue is service. Or to put it more plainly, the terrible service. Like other owners, I am constantly required to go to the dealer to get the computer scanned. The number of codes is always overwhelming, and the dealer is ALWAYS at the mercy of the factory for instructions as to how to correct the problems. I never get my car back the same day, Sometimes it is two weeks, or more.

  • Get me out of this mess! - 2014 Jeep Grand Cherokee
    By -

    I am considering standing outside my local Jeep dealership with a sign that reads " talk to me before you buy a Grand Cherokee" I have had electrical issue after electrical issue, transmission, all exterior lights quit working, wipers come on randomly,climate control either hot or cold, fuel cap would not open,random check engine light which could not be duplicated at dealership,five factory recalls, still waiting on parts for two of these. they always tell me there were software updates for this vehicle but I have no way of knowing these updates exist because Jeep is not required to notify you, so unless you are back at the dealership for routine service the updates are never done. GRRRRRR!

  • Why the Problems Chrysler??? - 2014 Jeep Grand Cherokee
    By -

    Just hit the 30 day mark of ownership of my 2014 Jeep Grand Cherokee Ltd. 5.7 v8 and heres what happened today: Engine Light, ABS Light, Brake Light, Airbag Light, Traction Control Light all suddenly came on! In addition, backup camera not functioning properly, cant open lift gate, and UConnect keeps cutting out completely! Took it to a Jeep Dealership (not where I purchased from, but it shouldnt matter, right!?) and their service shop was closed but they told me I could "rent" a vehicle...ARE YOU FREAKING KIDDING ME!!! I am taking it to the service shop at 7:30 am tomorrow and by hell or high water will be getting a loaner, at no cost, and will be having it out with the service team.

  • Jeep Grand Cherokee Overland 4X4 Diesel (ADV TECH) - 2014 Jeep Grand Cherokee
    By -

    This is an update to a couple of reviews I have made on this car. As much as it pains me to say, please avoid the 2014 JGC Diesel and probably Jeeps altogether. My car has currently around 9K miles and has been in the shop 5-6 times. The last few times have been related to the diesel engine (catalytic converter was changed, engine light turned on a few times, and now a pipe in the diesel engine cracked. This resulted in exhaust fumes going everywhere. It is a true shame as this has been a car I had been waiting to buy for years. Chrysler really needs to improve its build quality and reliability as well as provide options for folks with lemons. I guess I am going the lemon law route. AVOID IT

  • Transmission and Electronics Issues - 2014 Jeep Grand Cherokee
    By -

    Overall I like this Jeep so far. I drive 1000 miles for work per week. I track my milage at fuelly.com . I dont get the 24 as promised with 8 spd transmission… I get a solid 21 in my last 17 fill ups. I got into a bit of a traffic snag where I had to slam on the breaks etc, it handled far better than I expected it would. Two bad faults, my dashboard keeps going out, dealer doesnt know of a fix, and my transmission lags, sometimes stays in higher gears when breaking, and occasionally clunks Those concerns aside its been 8200 miles and I just hope the dash fails so it can be fixed in warranty.. that seems expensive. My NAV sometimes freezes and I have to shut/restart the car to fix.

  • Looks good, but... - 2014 Jeep Grand Cherokee
    By -

    I, like many others, have had constant issues with the Navigation system and slow hesitation when the transmission shifts gears. I have had this vehicle for 2 months, and it is now in the shop for the 3rd time related to the same issues. Navigation reboots itself or screen goes to static. My radio, both FM and Sirius, have more static than I have ever had with any other vehicle. The outside temp shows the wrong temp, yesterday it showed -40. My MIL light came on again yesterday as well. Each time I take it to the shop, they say that there is a software update to fix the issue, but I am starting to doubt they actually know what the issue is. WAIT for Jeep to fix this before you purchase it!

  • Transmission Failure - 2014 Jeep Grand Cherokee
    By -

    Jeep has less then 1500 miles on it.. It had a complete transmission failure which left me stranded in the middle of the road.. Could not shift into neutral it would immediately go back into park. I was stranded in the middle of the road with traffic speeding by my Jeep. It was one of the most terrifying experiences I have ever had..I could not push the car to the side of the road it was stuck right where it broke. Finally Managed to get out of my car after several people blocked traffic and routed it around the stranded jeep. I opened the hood all the transmission fluid coolant or transmission fluid I do not know which was on the ground. Chrysler needs to fix this is completely un

  • Risky buy! - 2014 Jeep Grand Cherokee
    By -

    Well I went from foreign to American after 20 years with some good and bad news here for you all. Make sure you do your research and test things with this Jeep. List of my bads: 1. HVAC is horrible watch my video here. Tons of folks complaining about this horrible system! OK this site wont let you post links, go to youtube and search for 2014 jeep grand cherokee hvac issues, mine has a thermometer on the screen. Google-jeep garage heat issues to read all the complaints on that forum 2. Trans in eco sucks, only way to get close to sticker MPG, otherwise getting 20 on the highway out of eco.

  • Nice to look at, Horrific to drive - 2014 Jeep Grand Cherokee
    By -

    The car drove like a dream for the first 500 miles. Im at 8,200 and every mile in between has been a nightmare. The transmission slams up and down, causing a terribly uncomfortable ride-and remember it has 8 gears so it is constantly changing gears. In the morning, the transmission has become so rough I feel as though I am being rear ended. I have had it at two different dealerships to solve the issues and both have told me it is normal-and if it something were actually wrong a fault light would illuminate. I was issued a case manager with jeep corporate. She refused to return calls-I went three days calling her three times before she picked up.

  • Should be a negitive number on the reliablitly - 2014 Jeep Grand Cherokee
    By -

    This is my second 2014 Grand Cherokee. Why? Because at 500 miles, the first one had a total and complete transition failure. Like could not turn the car off, take it out of gear, nothing. Should have walked away then but we had a bad experience with a Suburban once, had it taken back under lemon law, and our next burb was great. So my new car, a 2014 JGC Summit has had the following: Nav System failures - shows me in a completely different city than I am in, constant radio issues (we are now on radio number 3), phone connect issues, remote start doesnt turn on A/C, and now there are days when the car simply will not start. At all. Chrysler is crap. Beautiful car that will not run.

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