Overview & Reviews

The 2011 Jeep Grand Cherokee has been completely redesigned.

• Strong V6 or V8 power, high tow rating, upscale interior, capable off-road prowess.

• Limited cargo space, fussy optional navigation system.

User Reviews:

Showing 1 through 10 of 145.00

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  Continues day to day issues - 2011 Jeep Grand Cherokee
  By jeep4281 - June 4 - 6:55 am

  I had a 2004 jeep Grand Cherokee Laredo and no problems other than maintenance issues. When my frame cracked in 2011 i bought a new. I have been back and forth to dealer.I have replaced wipers so much in my life. I have had 2 replacement wiper sprayers on both sides; The split Hemi engine i can get 22 in the summer and 13-15 in the winter. key has been replaced twice. I have the digital temperature control and the motor has been replaced and reprogrammed. One day going down road lights came on the dash as told the system will reset itself. Ipod dock burnt up my ipod; down songs.

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  Dont Buy the V-8 - 2011 Jeep Grand Cherokee
  By gil_j - December 26 - 4:17 am

  Great styling, plenty of power, power mileage. The V-8 has an annoying surge under light load. The Jeep regional service guy agrees, but states its the way Jeep has the engine and transmission programmed. I know the styling is awesome, but dont let the beauty get in the way. Dont say I didnt warn you!

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  Stalling and turning off on its own - 2011 Jeep Grand Cherokee
  By Glennbob - July 30 - 7:10 pm

  I have 4 times in the past 5 months that the engine will and electrical will turn off without warning. Coming to a stop light, turning left on a roundabout, taking an exit on the right, making a right hand turn and the last one which scared me to the point of needing to sell it if Chrysler doesnt do something about this. I was making a left hand turn off a two lane hwy slowing down from 55 as I slowed down to make the turn across traffic with a car coming at 55 the car died. No power steering, brakes nothing, just as if you turned the car off. I was able to coast across the left hand lane but knew the driver has to slow down for me which I was happy to have happened as I couldnt do anything to get out of the cars way.

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  good not great - 2011 Jeep Grand Cherokee
  By dummy1234 - February 28 - 7:09 pm

  great size,rear wheel drive but 3.6 does not have quite enough torque - as most v6s go. nice ride but for a new engine needs better gas mileage. meaning 6 speed transmission. i guess the 24 gal fuel tank will give range but at the pump $80 is steep for a fill up?? and price is very steep for upgrades.

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  Terrible Seats! - 2011 Jeep Grand Cherokee
  By terps02 - January 4 - 2:40 am

  After driving the Jeep Grand Cherokee for 8 months, my right leg started to go numb. I closely analyzed the situation and determined that the front seat doesnt line up properly with the pedals and the steering wheel. The brake pedal is too far to the left and it forces you to cross your right leg too far to the left when braking. Further, your body is always at about a 10 degree angle to the left from center because everything doesnt line up properly. I now have to sit on pillows to force my body to the left to feel centered in the seat. I will have to sell the car as a result of this.

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  Looks nice, rides nice, BUT... - 2011 Jeep Grand Cherokee
  By mrslisa1117 - September 15 - 9:32 pm

  Have had for 1.5 yrs. Love the look, interiors and ride. Just back from a roadtrip from NY to DC/VA and no issues other than the daily annoyances of a keyfob that isnt recognized by the starter or a seat that is not comfortable. Since starting your car, and sitting in your seat are not small details, I have to count these as major drawbacks. The keyfob can make you insane, as it doesnt start or tells me that the key has left the car anytime my 11 year old gets in or out (she is not carrying the key!). Seat digs into back of legs and doesnt adjust to the same spots consistently - bizarre! And no print manual is provided, so if you cant start your car, you cant read the manual!

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  Not all its hyped up to be...JGC 2012 5.7L Overland 4x4 - 2011 Jeep Grand Cherokee
  By jreworld - August 3 - 1:10 am

  Ive had my JGC over 2.5 years, and although I enjoy the vehicle most of the time, I cannot recommend it due to its numerous issues. The front sway bar bushings wore out last month. How is this possible on a relatively new vehicle? This weekend my check engine light came on again and the MDS is not working. I had this happen two years ago, and the end result was a bad cylinder valve that left me without a car for several weeks. If its the same issue again, Im done. Going foreign again. Ive had more issues with this car than my last 10 vehicles combined. I wanted so much for Jeep to succeed, but even if you put lipstick on a pig, its still a pig. Buyer beware.

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  Broke after 250 miles - 2011 Jeep Grand Cherokee
  By Chris - March 14 - 1:03 pm

  What a piece of junk. After only 250 total miles, my car suddenly turned off in the middle of a busy highway. The engine would not turn over - had to have it towed. The dealer is telling me that the engine will not recognize the key(s)- we tried both. Based on this, caution to off roading - very disappointed being a BMW and Ford Expedition owner where at least a warning light will come on when something is wrong. You get nothing with the Jeep! Even when the car will not start you get no warning. My dealer call back is questionable as well. I am used to BMW service and follow-up; thank god I kept the BMW. So now that Fiat is here I hope they look into this issue.

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  Do not go by its looks - 2011 Jeep Grand Cherokee
  By smathew31 - May 12 - 8:17 pm

  Guys please be careful with going only on external appearances and marketing techniques (I am not implying the first reviews made by auto magazines as they get only a “first impression” point of view). I am based in Dubai and bought a Jeep Grand Cherokee (Limited) 2011 in July 2011 and was very impressed by it. I even went around promoting the product to my friends and family so much that even my brother in Australia bought a new one. Moreover I was even planning for a Dodge charger as my next car. My best buddy too has almost booked a new Jeep GC 2012. Unfortunately it has lived to its reputation of very poor reliability. I have been experiencing software and GPS issues from day one. The pad of the parking break came off in 5 months’ time and dealer said it was not covered under the warranty clause and I had to pay for it. Luckily for me the service consultant gave me such a shoddy service that the charge for the same was written off as a measure to compensate for the inconvenience caused to me. (I do not want to give details of the same as it was addressed by the service manager) I took the vehicle on an Oman trip (no off-roading and I have never used it for off-roading) around 6 months after buying the car and it wouldn’t start after doing an uphill (again on good tarred road.)I had taken it to the dealer and they said everything is ok. Now the vehicle has developed some engine issues as the Engine fault light (also called as MIL (Malfunction Indicator Light)) comes on. I cannot understand how a new vehicle can have so many issues? I have been perfect with its service and have allowed only the authorised dealer to even touch it. The dealer technicians cannot seem to find what the issue is with and had reset the computers so that the MIL light goes off. Yesterday the light came back on. Worst of all is I am left without a vehicle for all these days and they refuse to give a spare vehicle. I had also called Chrysler Middle East who promised to get back on the issue but with no luck (they did not even call back). The car spent 3 days at the work shop and I guess it is only fair that I am given a replacement car. The warranty conditions in the US covers this factor wherein the dealer should arrange a replacement car (if the car develops issues during the warranty period and KM limit). This clause unfortunately has been conveniently removed for the Middle East. I even searched the net on the same and came across lots of negative feedback on Jeep GC (the new model) at American forums where they are more transparent. I really wish reliability issues were brought up so that other buyers are not caught off-guard after shelling out so much money for a product that only looks good. I honestly regret for not having gone for a Pajero or a Japanese car. This is the first time I ventured for an American vehicle and I consider it the biggest follies of my life (by the way I used to own a Mitsubishi Pajero which I sold to buy the Jeep). So much of American tax payers ‘money has gone to revive the Chrysler Group and I think the people of America deserve more dedication from this group to upkeep the reputation and trust of the consumers towards American products (especially cars), in the international market. Another warning; please do not go by what the sales persons at the Trading Enterprises say as they are extremely economical in the “truthfulness” area. To all aspiring Jeep owners, my suggestion is to do a research on the net before buying this vehicle.

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  Dont Even Waste Your Time! :( - 2011 Jeep Grand Cherokee
  By RLD - December 5 - 2:01 pm

  A ton of electrical problems - this is the 1st year for computer/electronic modules - Never buy a first year product!