2 Star Reviews for Infiniti

Overview & Reviews

Average Score

4.58/5 Average
4,642 Total Reviews
Make Overview:

Infiniti is an upscale automaker from Japan. Though most of its products are related to those sold by parent company Nissan, Infiniti looks to achieve a premium status by infusing its cars and SUVs with spirited performance and additional luxury content.

The brand was launched for the 1990 model year. Its purpose back then, as it is now, was to create premium vehicles for America that wouldn't have otherwise fit in with Nissan's more mainstream image. This was the same tactic Honda used for the creation of Acura, and Toyota for Lexus. In its first full year, Infiniti started out with two vehicles, the Q45 sedan and the M30 coupe and convertible. The compact, entry-level G20 was introduced soon after.

As the 1990s moved along, Infiniti slowly added more vehicles to its lineup. The Q45 luxury sport sedan found its market. The car's 278-horsepower V8 was class-leading in its day. On top of that, the Q45 offered cutting-edge technology such as an active suspension system. By the late '90s Infiniti had rolled out the QX4, an SUV based on the Pathfinder. The sport-ute's truck platform gave it a leg up in off-road performance relative to competing car-based SUVs.

Although Infiniti's sales grew steadily, the marque still fell short of both Lexus and Acura in terms of popularity. The early 2000s saw Infiniti making a determined effort to sharpen its focus and upgrade its products. But it was the introduction of the entry-level, midsize G35 in 2003 that finally gave Infiniti the boost and identity direction it sorely needed. Based on the same platform underpinning the Nissan 350Z, the G35 coupe and sedan met with immediate sales success. The FX35/FX45 soon followed -- a crossover SUV that provided spirited acceleration and sports-car handling with the utility of a wagon.

Today, Infiniti's lineup has expanded to include the G (now a sedan, coupe and convertible) and FX as well as the midsize M sedan, the EX small crossover SUV, the JX midsize crossover SUV and the QX large SUV. Infiniti has also introduced the M Hybrid sedan, its first hybrid vehicle. No matter the model, shoppers will find Infiniti's latest vehicles to be focused on luxury, sport, quality and value.

User Reviews:

Showing 21 through 30 of 4,642.00
  • what a mistake - 2013 Infiniti JX
    By -

    We bought this car new, and finally traded it in at 18 months of continuous warranty issues. Our vehicle spent over two months in the service department for miscellaneous issues. They were not major mechanical problems, but more trim and interior build issues. Called to try and exchange on Lemon law, but was denied and told that there is a warranty on the vehicle for these types of issues. We really liked the safety features, but the loaners dont always have them and we spent just too much time in service. List on this vehicle was 57,000, trade in $35,000. We were happy to get rid of the vehicle and promise to never buy an Infiniti again.

  • What a disappointment! - 2004 Infiniti QX56
    By -

    We have owned this car for 2 1/2 months, and it has been in service 23 days! 3/4 tires needed replacing, navigation system doesnt work, paint came off front bumper when washing with a cloth, wood panel fell out of side door, drivers electric motor in window didnt work....The service dept. has been awesome, but Infiniti wont stand behind the quality (or lack there of) of their vehicles. We paid $14K extra to go with the Infiniti QX56 instead of Nissan Armada because of the quality issues we read in the consumer reviews. At least Infiniti has provided us with a car while ours has been in service! Issues with the car still remain.

  • Ugggg, wish I would have bought an M3 - 2003 Infiniti G35
    By -

    The price tag really jumped out of me on the coupe but now I realize why. You need to fine tune all moving parts in the interior just to make the car not rattle. As a big surprise I was told that my stereo was NOT upgradeable to XM Satelite radio after it was promised as an upgrade. Even the VP of Nissan-Infiniti, Mark McNabb, admits there is a situation but the dealership has done nothing to rectify the situation. Save a little more, buy an M3 or a Lexus SC thats a year or two old!

  • The Infiniti JX35 is CRAPTASTIC - 2013 Infiniti JX
    By -

    Multiple issues w/ front passenger side airbag sensors not working correctly. The airbag would turn off while someone was seated in it. The Infiniti dealer in Fresno wasnt able to fix it, they gave us multiple excuses from "its working as designed" to "your not sitting in it correctly". What a crock!! The transmission failed at 59K miles which was covered under warranty although the new transmission only came with a 12K mile warranty. The wipers would come on whenever the felt like it. The weather stripping for the rear doors would regularly fall off. What topped it all off was the service advisor recommending that we not keep the car past 100K miles! The advisor told my wife that he had looked into buying a JX35 for his wife but opted to buy a Honda due to reliability issues. So last Saturday (7/9/16), was my second best day of JX35 ownership, I sold it! I will never own another Infiniti product ever!

  • ho-hum - 2002 Infiniti I35
    By -

    Good value compared to the rest in its class. Needs more refinement.

  • Unpredictable acceleration, uneven stops - 2015 Infiniti Q50
    By -

    There is very little consistency from where you put the pedal and how the car accelerates. The standard transmission mode is the most consistent and the most driveable. The sport mode is so wildly unpredictable that its pretty much unusable. Sometime the car takes off like a rocket, and some times there is a 2-3 second delay before anything happens. The braking is uneven and when between 30 and 40 miles per hour there is a sudden decrease in acceleration force and the brake pedal has to be pressed much harder. The transmission is too aggressive at shifting up to higher gears making it hard to maintain a constant speed. I read the reviews of this car and saw it was a love it or hate it kind of car, but I was not expecting it to be so unpredictable. Strangely enough, nearly all of these problems go away if you shift manually, but it also disables EV mode. Software in the car seems rough around the edges and as if it was rushed to production. They are typically small problems but they get annoying after awhile. Ex: dash screen and top screen remember what you last set them to, bottom screen doesnt. Wont remember your selected drive mode. One thing I do like is the direct adaptive steering. But only in the heavy/quick mode. The standard mode gets twitchy when making quick left then right turns (such as an apartment parking lot). The bottom line, I would not buy this car again, acceleration and braking are too unpredictable, which are consistent with a surprisingly high amount of car reviews. I didnt notice any of these issues in the test drive. My advice is get a weekend demo if you are looking into this car.

  • Unpredictable acceleration, uneven stops - 2015 Infiniti Q50
    By -

    There is very little consistency from where you put the pedal and how the car accelerates. The standard transmission mode is the most consistent and the most driveable. The sport mode is so wildly unpredictable that its pretty much unusable. Sometime the car takes off like a rocket, and some times there is a 2-3 second delay before anything happens. The braking is uneven and when between 30 and 40 miles per hour there is a sudden decrease in acceleration force and the brake pedal has to be pressed much harder. The transmission is too aggressive at shifting up to higher gears making it hard to maintain a constant speed. I read the reviews of this car and saw it was a love it or hate it kind of car, but I was not expecting it to be so unpredictable. Strangely enough, nearly all of these problems go away if you shift manually, but it also disables EV mode. Software in the car seems rough around the edges and as if it was rushed to production. They are typically small problems but they get annoying after awhile. Ex: dash screen and top screen remember what you last set them to, bottom screen doesnt. Wont remember your selected drive mode. One thing I do like is the direct adaptive steering. But only in the heavy/quick mode. The standard mode gets twitchy when making quick left then right turns (such as an apartment parking lot). The bottom line, I would not buy this car again, acceleration and braking are too unpredictable, which are consistent with a surprisingly high amount of car reviews. I didnt notice any of these issues in the test drive. My advice is get a weekend demo if you are looking into this car.

  • Trust me dont do it - 2010 Infiniti QX56
    By -

    Have owned them all. Landcruiser, Suburban, LX 560. Infinti is supposedly great build quality. This could be the worst car I have ever owned. Great features which supports why we bought it but the finish quality is horrific not to mention the ride quality. If i were at it again, sacrifice the captains chairs in the second row and consider a on year old Lexus or land cruiser. Even Cadillac would be better. Inf/Nissan cant build large SUV or trucks to save their lives

  • Disappointing - 2003 Infiniti G35
    By -

    I really wish I just bought a 350Z instead

  • The Hybrid Engine is a Scam! - 2014 Infiniti QX60
    By -

    If you want better gas mileage do Not buy the QX60 Hybrid. I bought one in December 2013. After a few weeks of poor gas mileage and noticing that the Hybrid engine seemed never to be running, I took it to the dealer. The service guy told me that the Hybrid engine by design does not work when either the AC or heater is on! Thats 99% of the time that I will be driving. Total nonsense. I paid an extra $3,000 to get the same gas mileage that the gas only version gets. There was absolutely NO disclosure from my salesman about the "unique" way this hybrid engine works, or more accurately does not work! No one would ever pay the extra $3,000 if they new the truth! I feel totally robbed!

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