Overview & Reviews

Infiniti is an upscale automaker from Japan. Though most of its products are related to those sold by parent company Nissan, Infiniti looks to achieve a premium status by infusing its cars and SUVs with spirited performance and additional luxury content.

The brand was launched for the 1990 model year. Its purpose back then, as it is now, was to create premium vehicles for America that wouldn't have otherwise fit in with Nissan's more mainstream image. This was the same tactic Honda used for the creation of Acura, and Toyota for Lexus. In its first full year, Infiniti started out with two vehicles, the Q45 sedan and the M30 coupe and convertible. The compact, entry-level G20 was introduced soon after.

As the 1990s moved along, Infiniti slowly added more vehicles to its lineup. The Q45 luxury sport sedan found its market. The car's 278-horsepower V8 was class-leading in its day. On top of that, the Q45 offered cutting-edge technology such as an active suspension system. By the late '90s Infiniti had rolled out the QX4, an SUV based on the Pathfinder. The sport-ute's truck platform gave it a leg up in off-road performance relative to competing car-based SUVs.

Although Infiniti's sales grew steadily, the marque still fell short of both Lexus and Acura in terms of popularity. The early 2000s saw Infiniti making a determined effort to sharpen its focus and upgrade its products. But it was the introduction of the entry-level, midsize G35 in 2003 that finally gave Infiniti the boost and identity direction it sorely needed. Based on the same platform underpinning the Nissan 350Z, the G35 coupe and sedan met with immediate sales success. The FX35/FX45 soon followed -- a crossover SUV that provided spirited acceleration and sports-car handling with the utility of a wagon.

Today, Infiniti's lineup has expanded to include the G (now a sedan, coupe and convertible) and FX as well as the midsize M sedan, the EX small crossover SUV, the JX midsize crossover SUV and the QX large SUV. Infiniti has also introduced the M Hybrid sedan, its first hybrid vehicle. No matter the model, shoppers will find Infiniti's latest vehicles to be focused on luxury, sport, quality and value.

User Reviews:

• 

  TOTAL FAIL FOR THE PRICE - 2017 Infiniti QX60
  By Jennifer Parker - October 23 - 6:11 am

  This vehicle has major electrical problems! The screen goes completely black and nothing works, the safety features fail when driving. The only way to fix the electrical failures is to restart the QX60. This is not always possible when you are driving. All I have heard from the dealer is "Corporate is aware of the problems." I have video of these problems. It will stall right after starting. I have also contacted the NTSB over the headlights in this vehicle. They have such a poor range it is dangerous.

• 

  QX60 transmission failure @ 300 miles - 2014 Infiniti QX60
  By dmitryo - October 12 - 4:13 pm

  Worst experience ever, Transmission failed after 300 miles. Infiniti refuses to replace the car. Car is in the shop longer than was at my house. Customer care does not return calls and this has lasted over a month now. Had very scary experience entering the highway when transmission gave out.

• 

  Worst new car Ive ever purchased - 2014 Infiniti QX60
  By Worst new car purchase ever!!! - July 25 - 3:55 pm

  This car has been at the dealership for repairs more than my 2005 work vehicle. There have been problems with the gas hand jumping drastically; front passenger air bag sensor (several repairs); roof rails coming apart; and most recently the transmission had to be replaced.. I will be getting rid of this car as soon as Im able to and never will buy any Nissan / Infiniti product ever again. This has been the worst new car purchase Ive ever had. Thanks for a lot of inconvenience and unreliability at a considerably high cost.

• 

  Everyday I wait to see what will be wrong next - 2016 Infiniti QX60
  By Steve - July 15 - 4:39 am

  Now Infiniti had to buy the vehicle back under Lemon Law. I would avoid Infiniti and Nissan products and if you are in Pittsburgh PA I would completely avoid the scam artists at Cochran. I bought an Audi after selling back the Infiniti and could not be happier with a vehicle. I have only had this vehicle for 6 months and have had more than enough problems. There is a rattle in the front dash drivers side, but I am guessing loose or missing clips, which the dealershiponly took 2 months to correct. City driving on standard mode is about 3 - 4 mpg less than sticker. I do drive conservative so do not expect to get much better than that. The seats are loose fitting for the body to sit in and dont hold you like other vehicles I have had. They do not feel like they were built for anyone over 5 10". The one item I did forget to mention is the camera system, I think they could have used better, higher resolution cameras. Any problems I am really finding the dealership is writing it off to "well thats the way its designed" This is a manufacturer I will not honor with another purchase and Nissan the mother company has the same problems as Infiniti.

• 

  Does not hold Value - 2016 Infiniti QX80
  By Kent - June 24 - 6:33 pm

  We bought a 2016 QX80 loaded as possible just below the Limited version, price range around 80,000 - 90,000. In less than 1 year the vehicle is now worth 40,000-50,000. Infinitis large SUV does not hold their value. We were sold on it being an elite luxury vehicle, very fast realized it does not hold a candle to our prior SUV. We regret buying this vehicle and feel stuck because how fast it is losing money. 1 yr update, still stuck because how far upside down we are.

• 

  Look elsewhere. This care needs help! - 2004 Infiniti G35
  By Steve6754 - June 12 - 2:00 am

  I bought this car, and within a week I already had problems and had to take it back 3 times within the first month of ownership. (Electrical and brake problesm) I dont recomend this car!

• 

  HORRIBLE CAR EXPERIENCE! - 2014 Infiniti QX60
  By Alain Bin Naim - November 27 - 1:38 pm

  Like in the Matrix movie quote "When you see an Infiniti QX60 RUN Neo Run" Since i bought this SUV its been at the dealer for repairs almost every 2 months. 1) Headlamp got water inside and had to replace 2)Noise on headliner and had to replace entire headliner almost 10 days without car. 3)Back again for window motor not closing window. 4)Back again for Transmission issues with 22k miles only and had to wait one month to be replaced, meaning car was a dealer for 35 days and me without car. 5)On top of that back again for other headlamp water replacement. 6)Again on dealer for rear passenger seat noise and they had to replace it. Seriously? 2104 and all these pain in the neck repairs? whats next, Im sure something else was fixed that I dont recall, so I decided to sue Nissan, yep I want a new car or my money back.My lawyers are asking for that but Nissan offered just $500 compensation. Are you serious Nissan? So still in pending responses from Nissan before I submit lawsuit. Im really scare now waiting when this car will brake in pieces on the highway. Really disappointed with this purchase! No recommended to anyone my experience.

• 

  Dont be a fool!!! - 2017 Infiniti QX60
  By Steve Saeger - July 26 - 1:15 am

  This car has a load of issues. We have put 3500 miles on it and have been to the dealer twice already. The bluetooth cuts in and out. The phone feature fails to place calls for periods of time. The sunroof leaks. The middle row seat vibrates. Driving down roads as smooth as silk the middle row seat will vibrate. Our boys refuse to sit in the seat. It is unusable. So much for a 3rd row vehicle. The dealer says all the QX60s have that "feature". When backing up the display has gone completely dark. No camera, no audio controls. Only way to fix is to restart the car. We purchased this car with the expectation that it would last for many years. I dont see this car making it through spring. We have spent a lot of money for a well below average car and are considering trading it in and cutting our losses. Infiniti case #25643554. I have videos of all the issues listed above and will post them on YouTube. Hopefully this will save others from making the same mistake.

• 

  Buyer beware - 2014 Infiniti QX60
  By Joycreasey@yahoo.com - November 8 - 10:37 am

  Like many here, this was my first luxury car purchase. I purchased it in September 2014. My first trip a week later, it started stuttering and jerking and jumping upon acceleration. I took it back to the dealer every week for months. Each time they replaced something significant, like the transmission. I think I had 3 or 4 new transmissions. At one point, they replaced the engine. This car was a disaster. In the 6 months I owned it, the dealer had it more often than me and put more miles on it than I did. They called at one point and offered me $1000 to shut up and dismiss my claims. Um, no. After dealing with it for 5 months, the person at Nissan Corporate said she didnt realize my transmission had been replaced so many times. So they bought it back. But charged me for all the miles, most of which had been the result of the dealer driving it or going back and forth to the dealer. Then I got a notice prior to the completion of the buy back (and after they had already told me what they would give me for it) that I should make a payment since the buy back wasnt final. I financed through NISSAN!!. I made the payment anyway. And sure enough, when I got my check, it was for the original amount and didnt include the payback of my payment. So they tried to pocket that. I appealed it and it took a month or so to get that back. The only people that impressed me about Infiniti were the service people, who REALLY tried. Everyone else was horrible, from the sell to the buy back.

• 

  Have to say worse purchase ever - 2017 Infiniti QX60
  By Sad Infiniti owner - November 7 - 10:51 pm

  We have had a large number of cars over the years of varied makes and models and I have to say this has been the worse one ever. The vehicle drives so poorly that none of the 5 drivers in our home want to "get stuck with the Infiniti". It has poor acceleration from and stop, and worse when entering a highway or passing. To maintain speed the driver must constantly be pressing on the gas pedal as the car gains little to no momentum. It has the same exact instruments as a Nissan Altima, at about 3x the cost. The brake pedal will travel almost to the floor at times. Sport mode makes little to no difference, the car drives and acts like the old go karts we all used at amusement parks. We tried to bring this sad vehicle back and were offered almost 12000 less then we paid as we were told they have a poor resale value. I guess we all make mistakes but if you can avoid this one you will be happier.