Overview & Reviews

Infiniti is an upscale automaker from Japan. Though most of its products are related to those sold by parent company Nissan, Infiniti looks to achieve a premium status by infusing its cars and SUVs with spirited performance and additional luxury content.

The brand was launched for the 1990 model year. Its purpose back then, as it is now, was to create premium vehicles for America that wouldn't have otherwise fit in with Nissan's more mainstream image. This was the same tactic Honda used for the creation of Acura, and Toyota for Lexus. In its first full year, Infiniti started out with two vehicles, the Q45 sedan and the M30 coupe and convertible. The compact, entry-level G20 was introduced soon after.

As the 1990s moved along, Infiniti slowly added more vehicles to its lineup. The Q45 luxury sport sedan found its market. The car's 278-horsepower V8 was class-leading in its day. On top of that, the Q45 offered cutting-edge technology such as an active suspension system. By the late '90s Infiniti had rolled out the QX4, an SUV based on the Pathfinder. The sport-ute's truck platform gave it a leg up in off-road performance relative to competing car-based SUVs.

Although Infiniti's sales grew steadily, the marque still fell short of both Lexus and Acura in terms of popularity. The early 2000s saw Infiniti making a determined effort to sharpen its focus and upgrade its products. But it was the introduction of the entry-level, midsize G35 in 2003 that finally gave Infiniti the boost and identity direction it sorely needed. Based on the same platform underpinning the Nissan 350Z, the G35 coupe and sedan met with immediate sales success. The FX35/FX45 soon followed -- a crossover SUV that provided spirited acceleration and sports-car handling with the utility of a wagon.

Today, Infiniti's lineup has expanded to include the G (now a sedan, coupe and convertible) and FX as well as the midsize M sedan, the EX small crossover SUV, the JX midsize crossover SUV and the QX large SUV. Infiniti has also introduced the M Hybrid sedan, its first hybrid vehicle. No matter the model, shoppers will find Infiniti's latest vehicles to be focused on luxury, sport, quality and value.

User Reviews:

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  Utter Disapointment - 2015 Infiniti QX60
  By Stephen L. Grimm - March 1 - 2:07 pm

  Over the last twenty years, I have had forty cars. These range from minivans to Jags, Lexus and Mercedes. The QX60 is bar far the worst vehicle we have ever owned. Our VW Routan minivan, which we traded for this car, was much more comfortable. The primary issue is the seating. While the materials used is satisfactory, the seating is incredibly uncomfortable, particularly on the front passenger seat. Anyone with even very mild back issues will be unable to ride in the car for any length of time. The problem is that test driving it will not allow you to realize the problem. After about forty minutes of driving, however, the problem is more than noticeable. In addition, the rear camera is the worst I have ever seen in any car. It does not provide a clear image. At night, the image is bright and incomprehensible. The only real warning when using the rear camera is the sensor, which does work adequately. In addition, there are multiple rattle is the dash which the dealer has yet to eliminate, which adds to the frustration. Perhaps I have been spoiled by other upper end cars, but this car falls woefully short of what it is portrayed to be. I think many are impressed because of the badge. I now realize the real reason Infiniti gives such a good deal on this car. Ours has only 5,500 miles and we are trying to get out of it, even though we know we will take a financial hit. If you have an urge to buy this car, conquer it. Buy an Acura MDX or Audi Q7 instead. Even an Acadia or Explorer are far superior vehicles. So, too, probably, are Hyundais or Kias.

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  Very not impressive - 2002 Infiniti I35
  By Hummm - December 2 - 2:00 am

  This car hasnt impressive quality that Infiniti has been advertizing. I have driven for one year, and had so many problems with several rattles, wind noise, cocked steering wheel, out- of-round tires, bad compass,and even bad dealership services. We are thinking about selling this mess off.

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  Bad Infinity QX 56 - 2004 Infiniti QX56
  By BadInfinity - November 24 - 2:46 pm

  This is without a doubt the worst vehicle that I have ever owned. I am 55 and trade every 2 years. I traded out of a Lexus LX470 into the Infiniti QX56. In the first 20,000 miles the brakes failed 4 times. The rotors replaced & resurfaced 3 times. The ABS and skid control malfunction almost killing me. It is a noisy, rough piece of junk. Traded it today for an 07 Escalade. WHAT A RELIEF! The Cadillac is far superior in ride, quality, and technology. Not to mention fuel economy. The weird noises, parts falling off and brake failures on the QX are almost laughable. A true GARBAGE TRUCK!

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  What happened to Infiniti - 2015 Infiniti Q50
  By Charlene - October 6 - 1:32 am

  This current lease with Infiniti will be my 17-20th years of driving an Infiniti. This car is an absolute disappointment. I had to get premium just for leather seats. The non leather are very uncomfortable. The steering, braking were changed. Car is all over the place and braking is also more powered. What happened to the stiff steering and braking. Pick up is not as good. If you take great pleasure in driving as I do, this car is not for you. It is not a driving experience at all. Way too many distractions. Not driver focused. For example, the console is not facing driver. Its difficult to see radio, back up camera. You have to press too many buttons to get what you want. I like to put on radio and see stations not have to press a button to see what I want. I like climate control as well to see it not have to play with buttons to see it. Too many distractions if you live to drive. Cant shut off top screen with navigation. The leather seats are comfortable and good quality, but to pay the high price they charge is it worth it.

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  What happened to Infiniti - 2015 Infiniti Q50
  By Charlene - October 6 - 1:32 am

  This current lease with Infiniti will be my 17-20th years of driving an Infiniti. This car is an absolute disappointment. I had to get premium just for leather seats. The non leather are very uncomfortable. The steering, braking were changed. Car is all over the place and braking is also more powered. What happened to the stiff steering and braking. Pick up is not as good. If you take great pleasure in driving as I do, this car is not for you. It is not a driving experience at all. Way too many distractions. Not driver focused. For example, the console is not facing driver. Its difficult to see radio, back up camera. You have to press too many buttons to get what you want. I like to put on radio and see stations not have to press a button to see what I want. I like climate control as well to see it not have to play with buttons to see it. Too many distractions if you live to drive. Cant shut off top screen with navigation. The leather seats are comfortable and good quality, but to pay the high price they charge is it worth it.

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  Worst nightmare - 2014 Infiniti QX60
  By AAMoon - September 13 - 9:17 pm

  I owned a JX35 prior to upgrading to the QX60. Big mistake! Here is a list of all the issues. Counting down til 12/1/2017 to leave this vehicle at the lot! Here are the issues I have had with the 2014 QX 60 and all the times it has been in the service department. 1. Fuel gauge fluctuations. Digital reading would jump all over the place. Did not match the gauge. *Repaired. 2. I had a rattle on the driver side in the window area. It was apparent once you reach 40mph. It was taken into Infiniti Roanoke service department several times. • Window stripping replaced around windshield. *Did not fix issue. • Replaced roof rails. *Did not fix issue. • Car was returned with gash on driver side door. Sent back for repair. • **Dad discovered front mud flap had a loose screw which was causing issue. 3. I have a rattle in the steering column. It sounds like something is loose inside. *Issue has never been resolved. 4. The driver side sun visor makes a very loud popping noise when you pull it down and push it back up. (Replaced 2 times) 5. The driver side window making a loud grinding noise. *Issue was fixed. 6. The driver window now has a oily residue after rolling the window down and back up. *Cleaned but shows back up. 7. Iphone worked intermittently with car ipod controls. Screen in car would grey out not allowing any functions to be used. 8. Passenger seat airbag light stays on with passenger in seat. *Checked but no fix. 9. Rattle in sunroof area and steering wheel column. *Issue was not fixed. Stopped taking car to Infiniti Roanoke and started driving to Modern Infiniti Greensboro. 10. Sunvisors make a loud popping noise when pulling down and back up. *Replaced. 11. Passenger seat airbag light recall. *Issue fixed. 12. CVT recall. *Serviced. 13. Weather stripping hanging out from roof rails. *Both rails replaced. 14. TV screen stuck and will not release on driver side. Passenger side TV sticks frequently. *Driver side tv replaced. 15. Sunroof has ongoing rattle as well as the steering column. *Sunroof repaired after 2 visits. 16. Panoramic sunroof stripping out and laying on shade. *Fixed. 17. Panoramic sunroof stripping out again. It also catches and bunches shade up. *Repaired and fixed 2nd visit. 18. Driver seat belt will not retract back. Hangs down. *Calling to schedule service 6/26/17. 6/30/2017 technician was to come fix seatbelt at home at 12:30. Tony called at 1:00 to tell us that there was an issue to have technician come and repair. Have to schedule for another date. 19. Panoramic sunroof has catch again. Looks like tape is loose and adhering to shade.

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  Hated it From Day 1 - 2001 Infiniti I30
  By dudleywpbfl - September 2 - 2:00 am

  Brake problems, stalling out problems, transmission problems, 2 alternators. LEMON LEMON LEMON!!!

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  Transmission Problems - 2014 Infiniti QX60
  By Round Rock Texas - September 20 - 9:24 pm

  Do not buy the 2014 QX60. Major transmission issues. The car shudders at low speeds (slight uphill). Its as if it cannot get from 1st to 2nd gear properly. Ive already had the software reset for the transmission and just today Ive had the valve replaced. After searching the internet, this problem is occurring with many of the 2014 QX60s out there. I had a Toyota Sienna before with ZERO issues. We bought the QX60 because she wanted "luxury". All we got was a big headache. We plan to sell before we have to deal with changing out the whole transmission. I will never buy Nissan or Infiniti again.

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  2014 Infiniti QX 60 Ignition Would Not Shut Off! - 2014 Infiniti QX60
  By Chicagoland Infiniti Purchaser - May 27 - 9:33 pm

  I thoroughly researched luxury 3-row SUVs before purchasing a new Infiniti QX 60 vehicle (in the Chicagoland area) in 2014. The negotiated price was competitive based upon the other SUVs I researched. The vehicle is comfortable, the interior is nice, and I love the overall look of the vehicle. But I have had two significant issues with my 2014 QX 60 that would prevent me from purchasing another Infiniti: (1) an issue with a gas gauge being defective, resulting in the electronic and traditional gas gauges being inconsistent and causing uncertainty as to how much gas was in the vehicle (dashboard removed and circuitry replaced within the first 30 days of owning the vehicle) and (2) an issue with the ignition start/stop button not working, preventing me from being able to turn off the ignition and lights and rendering the windows, door locks, shifter, etc. from being functional (one body control module replaced after diagnostic testing showed an error code between two body control modules). The second issue resulted in me being stranded at night in the country on a trip with my 5-year-old son, after stopping for gas in a small town without a hotel, car rental agency, etc. I was unable to leave my vehicle since neither the engine nor the lights would shut off, and a tow truck driver who initially agreed to tow my vehicle later dropped off my son and me in a remote area because he did not deem my vehicle safe to tow. As the Infiniti customer service person remarked after hearing my story, "It sounds like a bad movie." And yet Infiniti was unable to confirm that the same or further electrical issues will not recur/occur, and Infiniti was unwilling to provide an extended warranty for electrical issues with the vehicle. The bottom line for me is that the car has experienced problems that I would not expect for a 2014 "luxury" vehicle, and Infiniti has been unwilling to stand behind its product by offering an extended warranty for the electrical issues experienced with the vehicle.

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  DONT BUY THESE CARS! - 2013 Infiniti G Coupe
  By WM - March 5 - 11:21 am

  My car was 2 years old and got 2 smaller rust spots that bubbled the paint then came through. It had a very large rust spot on the door. I took it to the dealer to have it covered under the warranty, after I couldnt reach anyone. They blew me off till the warranty expired and acted like they didnt know I brought the car in even though i had their info and business card. Finally i went on social media and got an instant response. I took the car back in and now they say that the rust was caused by the roads. How does it bubble from under the paint then come thru if it was a chip. Infiniti just lost a customer for life, and to think I was going to buy another one. Now the car is worthless just like their warranty.