Overview & Reviews

Infiniti is an upscale automaker from Japan. Though most of its products are related to those sold by parent company Nissan, Infiniti looks to achieve a premium status by infusing its cars and SUVs with spirited performance and additional luxury content.

The brand was launched for the 1990 model year. Its purpose back then, as it is now, was to create premium vehicles for America that wouldn't have otherwise fit in with Nissan's more mainstream image. This was the same tactic Honda used for the creation of Acura, and Toyota for Lexus. In its first full year, Infiniti started out with two vehicles, the Q45 sedan and the M30 coupe and convertible. The compact, entry-level G20 was introduced soon after.

As the 1990s moved along, Infiniti slowly added more vehicles to its lineup. The Q45 luxury sport sedan found its market. The car's 278-horsepower V8 was class-leading in its day. On top of that, the Q45 offered cutting-edge technology such as an active suspension system. By the late '90s Infiniti had rolled out the QX4, an SUV based on the Pathfinder. The sport-ute's truck platform gave it a leg up in off-road performance relative to competing car-based SUVs.

Although Infiniti's sales grew steadily, the marque still fell short of both Lexus and Acura in terms of popularity. The early 2000s saw Infiniti making a determined effort to sharpen its focus and upgrade its products. But it was the introduction of the entry-level, midsize G35 in 2003 that finally gave Infiniti the boost and identity direction it sorely needed. Based on the same platform underpinning the Nissan 350Z, the G35 coupe and sedan met with immediate sales success. The FX35/FX45 soon followed -- a crossover SUV that provided spirited acceleration and sports-car handling with the utility of a wagon.

Today, Infiniti's lineup has expanded to include the G (now a sedan, coupe and convertible) and FX as well as the midsize M sedan, the EX small crossover SUV, the JX midsize crossover SUV and the QX large SUV. Infiniti has also introduced the M Hybrid sedan, its first hybrid vehicle. No matter the model, shoppers will find Infiniti's latest vehicles to be focused on luxury, sport, quality and value.

User Reviews:

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  A Piece of JUNK! - 2014 Infiniti QX60
  By HAWK - October 10 - 11:10 pm

  I owned this car for 8 months too long! I wish I had done my research. Upon purchasing this vehicle the rear differential went out at 50k miles. After replacing the rear differential, I noticed stuttering and poor acceleration in the transmission. I took it to the dealer and they updated the software, but it didnt cure the problem. Long story short, they ended up putting a new transmission in. I have had to replace and entire headlamp because the seals went bad and condensation in the lamp was causing a shortage in the bulb. After they fixed that headlight the driver headlamp suffered the same issue. Went back to the dealer for an oil change, but noticed my engine light on, they discovered that I needed a catalytic converter and a catalytic manifold system!!!!!! This was the WORST car I HAVE EVER OWNED! DO NOT BUY THIS CAR!!! That CVT transmission is garbage!!!!! I can go on and on about repairs and how god awful this car is. Just leave it at the dealership!!!

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  Dont Do It! - 2014 Infiniti QX60
  By Kristen Sotos - August 14 - 1:18 pm

  I purchased my 2014 QX60 after thoroughly researching all mid sizes luxury SUVs. I have always driven a Toyota so this was my first experience owning an Infiniti. The car worked beautifully for 18 months. THEN.... Car starting having start up issues on July 2015. Several times a week it would take 3-4 tries to start the vehicle. I presumed it was the battery. At that time they the dealership jump started my battery which they said was still good and told me to drive my car more often. Lol! Then several weeks later problem with starting the car returns. I hold off on bringing the car in until September when the car does not start one morning. Infiniti road service jumps my car and the dealership agrees to replace my battery. Three days later my car stalls twice while driving the car in reverse and the power steering fails while vehicle is in drive. Took the car in the next morning (Monday) and they checked it and said everything seemed fine:( LUCKILY while pulling the car back from the service garage the car stalls for the service technician. At that point I was given a loaner vehicle. During this visit they noticed that a wire was loose underneath the car. I believe it was the body control module wire that was loose. For this visit they really thought they had the problem solved and return the car to me the following day. Four days later the car stalls again while driving and does not starting on the first try. I returned it to the dealership and got a loaner for the second time. During this time they replaced the hybrid battery as well as the key remote battery and they even replaced the new battery just to make sure all batteries were new at the same time. The kept my car for 2 weeks just to be sure it was fixed before returning it to me. Four days later car takes 3 tries to start so I take it directly to the dealership and got another loaner vehicle. During this visit they have been replacing both the hybrid computer and the body control module computer. They have had my vehicle for 3 weeks. The vehicle is still not working so now they think they will replace the harness! Oh and by the way, while the vehicle was at the dealership for 3 weeks parallel parked in an unofficial parking spot in a lot that is overcrowded a delivery truck backs into my vehicle and now the side bumper needs to be replaced. Estimate for damages is 4000 K! I have never has this kind of experience with a car in my life. My first Luxury vehicle is my least reliable car ever. I have started the buy back process with Infiniti and I will do my best to warn others to not waste their time or money on these cars.

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  think twice before you buy - 2006 Infiniti G35
  By Look Good, Think Twi - August 7 - 4:33 pm

  The G35 Infinity is reliable. The Bose system is excellent. The front end is solid but the steering is poor. The engine has some power but the high-end torque is non-existent! If you like the exterior styling then this is the only good said about the G35. Everything else falls below average. If engine, steering, suspension, brakes, vision, and all the other characteristics about any car are all good then one would think that the car is all good, right? Wrong! And very wrong at that! It is how everything works in coherence that is of 100% importance, and this car (G35) has nothing working in coherence! American, German cars will be honest with gas mileage, Infinity will not. Think Twice!

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  Passenger Unsafe At Any Speed - 2014 Infiniti QX60
  By Ira Powell - July 2 - 5:00 pm

  Our passenger airbag remains off frequently when there is a full size adult passenger in the front seat with their seat belt fastened and the seat properly adjusted (warning light on dash indicates airbag is off). We have provided video evidence of the problem, but since the dealers test equipment finds no fault, they refuse to replace any parts or make further adjustments. The manufacturer sent a technical expert to examine the car, and he agreed with the dealer that without a computer stored fault no action would be taken. After viewing the several videos, their position remains unchanged. We have owned BMW, Porsche, Mercedes, Toyota, Chevrolet and Cadilac cars in the recent past, and in all cases have been pleased with warranty support. This is our first and last Infiniti. Also our last purchase from The Porter Group in Newark, DE.

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  Constant creaking and rattling - 2014 Infiniti QX60
  By ram_c - June 18 - 2:50 pm

  I bought this car about a year back. Its music system and navigation stopped and had to be replaced twice. It constantly has rattling and creaking noise. I have taken it back to the dealership about 10 times and they have not been able to fix it. I recorded the noise on my phone and sent it to them and they have still not been able to fix it. It is such a pain. I will not recommend anyone buy this vehicle. I have reached out to consumer affairs and hope they will be able to address this issue.

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  Disgusting Car. - 2014 Infiniti QX60
  By Dimitri - March 22 - 10:32 am

  I bought this car with only 18k miles on it and since that I have driven 30k miles. Within these time dealership had to change Transmission 3 times, Stereo Cluster 5 timea and they still doesnt work. DO NOT BUY THIS CAR. Built in USA by USA and IT Freaking DISGUSTING!!! Breaks apart, Noise, Bluetooth connectivity? Forget about!! I have had Infinitis for 9 years and now I hate it!!! Am miserable with this car. Sometimes ready to smash it to a wall!!!

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  Dangerous Vehicle!!! - 2014 Infiniti QX60
  By Susan Hubbard - August 25 - 6:55 am

  Purchased my QX 60 in June 2014. By the end of July, with approximately 4,000 miles on the car, I had MAJOR transmission problems. The car would jerk and jut, accelerating and decelerating very hard and on its own without my foot on the gas! From that day on until 3 weeks ago I had my car in and out of service every couple of months because of transmission problems they could not diagnose (it has a horrible shutter that jerks the car around). FINALLY, they put an update on my car 13 months after I purchased it and of course it told them to replace the transmission. This is a known problem that service writers, techs and many customers have experienced. I had my new transmission in 2 weeks and it did the same thing!!!! Three weeks after my transmission was replaced they had to put in another. In addition to a horribly built transmission the adaptive cruise control, which maintains a specific distance from the car in front of it while using cruise control is seriously dangerous and life threatening. When a large vehicle, like a semi-truck, passes on the right the vehicle will brake very hard trying to bring it to a stop. When you are driving 80 MPH on the interstate you put your life in your hands because any vehicles following behind have no idea you will brake that suddenly for no reason. Again, this is a known issue with service writers and techs. It can be terrifying to experience. I am in the process of working with the state to have Infiniti purchase my car back due to the lemon laws. Wish me luck!

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  Worst car ever!! And worst Customer service! - 2017 Infiniti QX60
  By Disappointed Purchaser - August 14 - 8:23 pm

  It is terrible when Infiniti customer relations (not Infiniti service facility) just doesnt care. I was told that my car had issues that are not common for most Infinitis but as mine was made in Tennessee, it had some rare issues. These issues started since the first few month on purchase with a moldy smell from a/c as stated by service that just wasnt built right and they are looking to correct it. Had an accident where my auto brake didnt kick in cause of another malfunction. When called customer relations, they said I would have had to call them before repairs made and I didnt know it was the car until it happened a second time. When asked the service how often I should get checked, they said never- this almost never happens. Customer Relations still refuses to just get me a repurchase - which is basically giving me the car I paid for without the safety issues and concerns. It is sad when even my friends all know that my car is continually in the repair. It is also sad when the service department manager gives you the customer relations phone number with what to say because they feel I am there just a little too much. I just want what I paid so much for.

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  Paint Issues - 2018 Infiniti Q50
  By Tom K - April 8 - 2:47 pm

  The bumper color on my new 2018, Liquid Platinum, Q50 is noticeably different then the rest of the vehicle. Make certain to look at the car in sunlight or at night under the lights before making your decision. This issue definitely is the reason for for my review. I have pictures if required

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  Waste of Money - 2014 Infiniti QX60
  By RayK - July 3 - 11:24 pm

  Engine has shut down 3 times now. Infiniti engineer determined that computer modules needed replaced. After I was told by Infiniti tech it was normal for CVT tranny. Issues with shifting, reverse, seat controls, passenger air bag sensor and engine temperature. Need I say more.