Overview & Reviews

User Reviews:

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  2016 QX60 Beware of Problems - 2016 Infiniti QX60
  By Robert Shaw - July 1 - 4:59 pm

  Everyone knows about the undersized engine, etc. So Im going to share my views on other issues. Rear seats are not comfortable as the there is no thigh support. Front seats lumbar does not extend far out enough. Car emits high pitched whistling noise when air is on recirculation. Take a look at this Video on YouTube: https://www.youtube.com/watch?v=r0sUMvyP6YI Two car dealers says its normal. So if you like your car to whistle then this is the car for you! Personally, Ive leased 3 Infinitis in the past 10 years. Been driving 30 years, and never had this problem in any other car, so I dont think its normal. I regret my trust in Infiniti on this model.

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  Fancy, sleek, but not worth the dollars - 2016 Infiniti QX60
  By Stu P - April 7 - 1:52 pm

  I drove one around for a week as a replacement for repairs. I put about 1000 miles on it, it was new. Some things really stood out. First, it is a beautiful SUV, seats are comfortable with leather and plenty of space. Vision is nice with few blind spots. It accelerates nicely and the V6 is really responsive, if a little noise. Cruises at 75 nicely and very smooth. But, for A $50,000 car (I had a base model), it was really not much car for the money. Bluetooth paired with phone for calls, but not for music....kind of amazing in todays world. It did have an Aux jack in the storage, but that was not real useful. Amazingly, it had RCA jacks too, not sure if Infinity thought I was going to hook up a cassette deck or something. Back up camera was nice, especially with a 7 inch screen, but the infotainment system was useless so it was a waste of a screen, climate controls were confusing and not easy to use. Really much prefer my Outback, though not quite as comfortable, it does have many more features for much less money. If it isabout looking good in a car, this is it, otherwise, I will pass.

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  What a dissapointment - 2014 Infiniti QX60
  By infinitino14 - January 7 - 9:44 pm

  I purchased a 2014 QX60 two months ago. . In the 8 weeks that IÂ’ve owned the car, it has been in for service 4 times due to design, manufacturing and workmanship issues from both Infiniti and the dealer. First is a harness issue on the windshield. Was fixed, then fell off again after the dealer left fingerprints all over my car. Then the driver side heat and heated seat did not work. It was supposedly fixed, but the day we got it back, the heat was still broken, the steering wheel was misaligned and have had issues with gears getting stuck when trying to shift. The topper was today, when the dealer picked up the car to fix the heat and the car literally sputtered out of my driveway.

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  21st Century Luxury SUV - 2017 Infiniti QX60
  By Mike Uecker - December 6 - 9:32 pm

  Expect to get unsolicited feedback on the exterior design (everybody loves the design). Overall mileage about 22 mpg, but road mileage is up about 26 or more. smooth power that makes it seem to be going slower than it is. Incredible safety features.

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  Buyer beware - 2014 Infiniti QX60
  By Joycreasey@yahoo.com - November 8 - 10:37 am

  Like many here, this was my first luxury car purchase. I purchased it in September 2014. My first trip a week later, it started stuttering and jerking and jumping upon acceleration. I took it back to the dealer every week for months. Each time they replaced something significant, like the transmission. I think I had 3 or 4 new transmissions. At one point, they replaced the engine. This car was a disaster. In the 6 months I owned it, the dealer had it more often than me and put more miles on it than I did. They called at one point and offered me $1000 to shut up and dismiss my claims. Um, no. After dealing with it for 5 months, the person at Nissan Corporate said she didnt realize my transmission had been replaced so many times. So they bought it back. But charged me for all the miles, most of which had been the result of the dealer driving it or going back and forth to the dealer. Then I got a notice prior to the completion of the buy back (and after they had already told me what they would give me for it) that I should make a payment since the buy back wasnt final. I financed through NISSAN!!. I made the payment anyway. And sure enough, when I got my check, it was for the original amount and didnt include the payback of my payment. So they tried to pocket that. I appealed it and it took a month or so to get that back. The only people that impressed me about Infiniti were the service people, who REALLY tried. Everyone else was horrible, from the sell to the buy back.

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  Have to say worse purchase ever - 2017 Infiniti QX60
  By Sad Infiniti owner - November 7 - 10:51 pm

  We have had a large number of cars over the years of varied makes and models and I have to say this has been the worse one ever. The vehicle drives so poorly that none of the 5 drivers in our home want to "get stuck with the Infiniti". It has poor acceleration from and stop, and worse when entering a highway or passing. To maintain speed the driver must constantly be pressing on the gas pedal as the car gains little to no momentum. It has the same exact instruments as a Nissan Altima, at about 3x the cost. The brake pedal will travel almost to the floor at times. Sport mode makes little to no difference, the car drives and acts like the old go karts we all used at amusement parks. We tried to bring this sad vehicle back and were offered almost 12000 less then we paid as we were told they have a poor resale value. I guess we all make mistakes but if you can avoid this one you will be happier.

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  3 Months - More Pros than Cons - 2014 Infiniti QX60
  By vances - October 14 - 2:17 am

  After 6k miles, averaging 21 mpg with a mix city/hwy driving. Previous vehicle was LR3, which sits very high. Took some adjusting to a more sporty luxury vehicle. I dont feel like Im on the ground, seat height is good, not commanding. Ride quality is superb! CVT transmission took some adjusting, but I have really grown to like the quick drive quality in sport mode. It is plenty fast for me, cant wait to drive it on the expressway each day. Great family vehicle for trips and activities. Loads of room and an airy feel equal to the rover with even more leg room in all 3 rows. Cons: Needs an app based tech system. Doesnt read texts, requires too many voice prompts for calls and navi.

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  Dream car...dealership experience not luxurious - 2018 Infiniti QX60
  By Privaye - June 24 - 6:22 am

  I wanted this car so bad. Now I have it and Im over it. Would turn in now however, I know my husband will be irritated with me as Ive begged him to get me this car. Heres the thing, Ive driven Cadillacs, Mercedes, Lincolns... This car is very comfortable for our family, especially for the price. My issue is with the dealerships. I miss the Lincoln dealership experience so much! The other luxury companies offer complimentary maintenance why doesnt INFINITI? Sorry Infiniti but this is why as soon as I can I will be leaving for the new Navigator or Escalade. Theres no way om earth that i would upgrade to the qx80 and not have the same luxury dealer experience that the other companies offer. I literally felt like I was back at the pontiac dealership from my college days... not a good thing for a "luxury" company. This may be the reason you had to offer huge discounts on your vehicles as there arent many of them on the road. ;-)... Im over INFINITI experience such a rip off plus the technology Infiniti vehicles are several years behind the times.

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  Look before you leap! - 2014 Infiniti QX60
  By jpsctt - May 30 - 9:18 am

  Comfortable, spacious and smooth riding SUV that is a pleasure to drive. However, the car is unreliable with a CVT transmission that has been replaced twice. Excellent service from Infiniti. Although a very nice vehicle, I would not trust it on a long trip.

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  Factory Paint Defects - 2014 Infiniti QX60
  By Greg Wolfenbarger - May 11 - 12:00 pm

  BUYER BEWARE!!!. The test of a great company is when they have to deal with a customer issue and how they resolve the issue and make the customer a long time loyal customer. Just bought a brand new Infiniti 2014 QX60 in January 2015 with less than 525 miles (the car was delivered with the paint issues) and found manufacturer paint defect issues and Infiniti Affairs has refused to repurchase or trade out the vehicle and have not accepted responsibility for their paint defects. Infiniti Corp has also ignored the dealer, Infiniti of Dayton, who agreed and provided documentation to the BBB that there are manufacturers defects in the paint. Infiniti Corps response is "we will cover the costs