3 Star Reviews for Infiniti JX

Overview & Reviews

Average Score

3.96/5 Average
52 Total Reviews
Model Overview:

After years of watching its premium-brand rivals grab more than their slice of the three-row luxury crossover pie, Infiniti brought the JX to market for a single year before changing its name to QX60 (reviewed separately). Based on the Nissan Pathfinder, the roomy JX provides used car shoppers seating for seven and is both practical and comfortable. The second-row seat, for example, tilts and slides to allow easier access to the third row.

As expected from an Infiniti, the spacious cabin also boasts excellent fit and finish and plenty of high-tech convenience and safety features. What isn't expected is the rather bland driving experience, as the JX lacks the athletic personality prevalent through the brand's lineup. That said, the Infiniti JX, with its accommodating interior, comfortable ride and wealth of user-friendly luxury features would likely make an agreeable choice for anyone shopping for a practical and upscale used family vehicle.

Used Infiniti JX Models
Introduced for 2013, the Infiniti JX was available in a single trim level. The JX came with a 3.5-liter V6 with 265 horsepower matched to a continuously variable transmission (CVT) with a Sport mode that mimics the gearchanges of a conventional transmission. Front-wheel drive was standard, while all-wheel drive was optional.

Standard features included automatic bi-xenon headlights, a sunroof, a power liftgate, keyless ignition/entry, leather upholstery, heated power front seats, a power tilt-and-telescoping steering wheel, tri-zone automatic climate control, Bluetooth, a rearview camera and a six-speaker sound system with satellite radio and an iPod/USB audio interface. Optional highlights included a 360-degree parking camera system, front and rear parking sensors, a Bose audio system, a navigation system, a dual-screen entertainment system and a Driver Assistance package with adaptive cruise control, forward and rear collision warning, intelligent brake assist, blind spot warning, a heated steering wheel and remote ignition.

Chief among the JX's assets is its flexible and generous seating. In addition to that tilting and sliding second-row seat, this Infiniti features a third row that provides enough room for average-sized adults. Additionally, both rows feature reclining seatbacks. Passengers will also enjoy first-class, leather-lined accommodations with rich-looking wood and metallic accents. The various electronic gadgets are intuitive and easy to use, which is a rare trait given the ever-increasing number of these features.

In reviews, we found the JX to be something of an odd duck in the Infiniti family. Rather than having the sharp handling chops that mark the brand, the JX feels mushy and lazy when pushed on a twisty road. Though it makes for a pleasant road trip cruiser, the JX was clearly not cut from the same cloth as its crossover siblings.

User Reviews:

Showing 1 through 10 of 52.00
  • CVT Transmission is this cars downfall - 2013 Infiniti JX
    By -

    We bought the JX as the family car. Loved the third row, and the fact that we did not have to take the car seat out to get to the third row. Also, even with the seats up, there was a small trunk. The interior room is great, especially in the rear. However, between the terrible CVT transmission, and the poor gas mileage, I doubt I would buy this again. This isnt a performance car by any stretch, but dont want it to be. However, there are times it barely gets out of its own way - this I blame on the transmission as it seems to be constantly hunting for the best "gear". Just makes it uncomfortable to drive. As for gas mileage, we are around 15... far below what we expected.

  • Passenger air bags are part time - 2013 Infiniti JX
    By -

    I was told to move to move around in the seat by the dealer. In 20 miles the light did not go off until we stopped the car and restarted it. Is Infiniti waiting for a class action law suit? Beware of this problem your sales rep wont tell you.

  • Infiniti failed with this car - 2013 Infiniti JX
    By -

    I know that I will never buy another Infiniti again. We have a Nissan truck that cost almost $30k less, and it drives like a champ. My car is 3 years old, and we have already had to replace the transmission- which cost an additional $5300. Nothing on this vehicle can be serviced by a mechanic, everything must come from the dealer. The bluetooth barely works, we can never get the DVD player to work, the GPS is inaccurate, and had routed me to a 2-track jeep trail that almost killed me, I even busted my wheel bearing going down this road trying to stay alive. The service department is great and very helpful, and the car is comfortable. The cruise control is awesome, but for $55,000, I will never make this purchase again. We have spent more time in the shop with this vehicle than any other vehicle, even ones that we bought pre-owned. A new transmission with only a 12,000 mile warranty is unacceptable.

  • multiple repairs without satisfaction - 2013 Infiniti JX
    By -

    I purchased my car in November 2012. Within a few months, I had a problem with a rattle underneath the back seat. After taking it for repair, the shop informed me that they fixed the problem. The problem recurred again and this time they informed me that they had to remove the dash to fix the problem. The car has been back for repair five times for the same issue without addressing the problem successfully. My efforts to have the manufacturer buy back have been fruitless. This car is a a disappointment and the customer service is very poor. This is not what I expected after spending so much much for a luxury car. Customer care service did a very poor job in dealing with my problem.

  • Not So Great... - 2013 Infiniti JX
    By -

    I have 7000 miles on the new JX and would not buy again. The JX looks good, yes the interior is nice but the performance is lacking in a vehicle of this price range. The JX struggles.. If you have not driven a vehicle with a CVT transmission Do Your Homework. It is awkward compared to a traditional transmission. The engine will rev at times unexpected ,it is much louder, and you get the feeling of downshifting. They give you a selector switch that you can turn to sport mode to make it feel like a traditional transmission (not) Understanding it is SUV/ crossover, it does not take to turns well comparable. Bottom line at this price It underperforms. Would take my CX9 Back tomorrow.

  • what a disappointment - 2013 Infiniti JX
    By -

    Been fighting blown fuses since delivery. Five times to dealer still blows. The dash trim is now fading, wood look now has a creamy line through it and a part of the center console. Live 200 miles from dealer. Wants me to make to trips to diagnose the dash problem then come back and replace plastic. Customer Relations will "mentor the dealer to improve his response to customer problems" This non event is turning out to be a nightmare. In addition, delaing with the Affairs office is like dealing with terrible attitudes. All this at 6900 miles

  • [non-permissible content removed] - 2013 Infiniti JX
    By -

    I have had my 2013 JX-35 (one month apparently before the 2014 all new QX came out unbeknownst to any salesperson). It will be 2 in May, with 19k miles. $58,000 sticker price with EVERY bell and whistle. Been in the shop 19-21 times? Lost count. I have had 2 new sets of remotes, found car running in a pkg lot, found it jamming out to heavy metal at a Costco via XM radio while not running (I do not use), 3 times lift gate is open when I return, 3 new dvd headrests, trans slipping on inclines, stereo flips b/t radio (which I hate, Pandora, and iTunes). Nav wants me to live in AR vs TX, Bluetooth repl 2x, Gas tank 2x, All cameras reset, Window quit after 1 mo, LIST goes on and ON and ON

Infiniti JX Reviews By Year:
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