2 Star Reviews for 2012 Hyundai Elantra

Overview & Reviews

Average Score

3.99/5 Average
117 Total Reviews
This Year's Model Updates:

After a complete redesign last year, the 2012 Hyundai Elantra gains an "Active Eco System" that modifies engine and transmission parameters at the push of a button to increase fuel economy by up to 7 percent. The names of option packages have also been changed.

Pros:
  • Comfortable and well-built cabin
  • Outstanding fuel economy on all models
  • Large trunk
  • Lots of features for the money
  • Distinctive styling.
  • Long warranty coverage
Cons:
  • Not as sporty as some rivals.
  • Limited rear headroom

User Reviews:

Showing 11 through 20 of 117.00
  • I WILL NEVER OWN ANOTHER HYUNDAI! - 2012 Hyundai Elantra
    By -

    We are very disappointed in this car. 17,000 miles in, the car developed a blown headgasket. Service manager said bolts were loose from the factory. Hyundai area rep. tried to blame this on us, saying we had let the car overheat, although the car had never got hot. Why would a new car overheat anyway? While being fixed, dealer found timing chain tensioner was loose also. Kept smelling antifreeze later and dealer found hoses with pinholes. 35,000 miles now and car is making a popping noise in the front end and our mileage has dropped from averaging 35mpg to 29mpg. We bought this car, because of mileage and Hyundai quality supposedly being better now, but it is the last one we will ever own!

  • Never again - 2012 Hyundai Elantra
    By -

    I have never gotten the 40 MPG touted by Hyundai. Best mileage is 33. Also the cloth seats are impossible to clean and Hyundai dealer wont try to clean the seat, they say it will cause a stain. When parking you cannot see the front end in relationship to the parking spot and the same with the rear. It is hard to get into the front seats without hitting your head. I am only 52". The car did not come with a spare that had to be purchased fo $300.00. They include a pump for flats but if you have a side puncture, it wont work. This is my second Hyundai and I am planning on selling it as soon as possible. Bluetooth is not compatible with all phones.

  • Quality dropping - 2012 Hyundai Elantra
    By -

    I have had 5 Hyundais in my family in the past 10 years. All experienced issues with rusting underside, and around all the brakes. The most recent 2012 Elantra went in with a value tap, and they replaced the engine. All the other models are known to have engine issues, but they were in denial on this model. They also pointed out the accelerated rust on the undercarriage. Speaking to other Hyundai/Kia owners, there is an obvious pattern where some cars had this rust issue, others did not. My local mechanic said the underside looked like a car that is frequently parked over the grass, but this car was always on pavement. There is something wrong with their undercoating or lack of in manufacturing. The dealer wanted to charge to fix it. When we got the car back, with the new engine....we immediately traded it in for another new car...not a Hyundai this time. Update 9/2017. Many of our friends with Hyundais says dealerships trying to blame owners for the excessive rust issues on the undercarriage. Said its our fault when its likely lack of rustproofing or bad/cheap metal used in body. FYI: Car always parked on pavement. Also, everyone I know also had the engine replaced. They traded cars in for other brands.

  • Did Hyundai Provide Me Great Customer Service? - 2012 Hyundai Elantra
    By -

    Hyundai’s safety recall Campaign 137 was on the Electronic Stability Control (ESC) system, which may have caused my car accident with my 2012 Hyundai Elantra. I called the Hyundai Recall Campaign Center several times about my case. Many of the reps I spoke with either provided wrong information, inaccurate timeframes for supervisors to call me back, denied my request to speak to a supervisor, or hung up on me. National Customer Care Rep Larry Bane managed my case. He refused my request to have my car tested in post-accident condition. During an oil change visit at my local Hyundai dealer, a service advisor recommended replacing my car’s yaw-rate sensor (the key component to the ESC system), and I approved. More than five weeks later, Larry Bane’s first conclusion letter said, “Unfortunately, we were unable to inspect your vehicle in its post-accident condition since it had already been repaired.” The message ended by saying, “We believe your vehicle operated according to its design in the accident.” The following week Larry Bane sent a second conclusion letter. This letter stated, “We have re-reviewed all of the available information regarding your accident, as well as the points raised in your most recent correspondence. Based on all of the available information, we continue to believe that our previous response is accurate and that your accident did not involve a product defect. With respect to the recall referenced in your correspondence (Recall 137), we do not believe that the condition that the recall seeks to address was present or caused your accident.” Larry Bane’s supervisor Chris said, “We pride ourselves in customer service and delivering excellence to each and every person.” However, he said the decision on my case was already made, and there was nothing else he could do for me. Then he added, “I’m trying to be really honest with you. I’m in the business for helping people, and I want to make sure that I’m doing my part to make us close any gaps and make the process as smooth as possible for you, and unfortunately I don’t make any of those decisions.” I asked him to clarify Hyundai’s conclusion letters. He simply said, “That was the decision they made.” Then I called the Hyundai Recall Campaign Center and spoke with supervisor Ethan. He suggested that “someone that doesn’t know how to write out a letter” could have composed the conclusion letters. Ethan concluded, “Honestly, those letters just sound ridiculous.” I wrote a letter to Dave Zuchowski, the CEO of Hyundai Motor America. He didn’t address my customer service experiences or answer why Hyundai didn’t want to test my car in post-accident condition. He said, “We continue to believe that our previous response is accurate and that your accident did not involve a product defect.” Do you think Hyundai was correct in refusing my request to test my car with the same yaw-rate sensor and ESC system at the time of the accident as part of the recall? Do you think Hyundai provided me great customer service? Do you think my next car should be a Hyundai?

  • Crashed the car and will never buy a Hyundai again - 2012 Hyundai Elantra
    By -

    After a long love/hate relationship. The steering and suspension were awesome.The car crashed with me in it with no known reason whatsoever. I had a near death experience. I was driving one morning and the car fishtailed twice on its own then went on 60 degrees angle to the left and crashed in a ditch!!!. The car was still in "Americas greatest warranty" and Hyundai really dodged it and denied any faults that can be with the car. After a couple of researches, the steering on models from 2009-2013 has a big problem of suddenly turning to the left and locking in that position causing crashed and fatalities. I was completely in love with this car and only using Hyundai dealership for maintenance and had a very horrible sad end. This car is not safe!!!!

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