4 Star Reviews for Ford Flex

Overview & Reviews

Average Score

4.47/5 Average
299 Total Reviews
Model Overview:

Three-row crossovers may have replaced the minivan as the preferred form of family transportation, but that doesn't mean they're hip. Enter the Ford Flex, which is a lot like a large wagon, but in a stylish way. By adding a few Mini Cooper-inspired design touches (such as the blacked-out roof pillars and contrasting roof colors), the Ford Flex strikes us as perhaps the coolest choice among seven-passenger crossovers. It also happens to work just fine as a family vehicle with its roomy cabin, comfortable ride, excellent build quality and pleasant driving dynamics. As a new or used vehicle, it's one of our top choices.

Current Ford Flex
The Ford Flex is a seven-passenger crossover wagon with a boxy body designed to maximize interior volume and style. Available second-row captain's chairs that slide and recline increase comfort, but decrease seating capacity to six.

Standard across the board is a 3.5-liter V6 that sends 287 horsepower and 254 pound-feet of torque to the front wheels, with all-wheel drive as an option. The Limited offers the option of a turbocharged 3.5-liter EcoBoost V6 good for 365 hp and 350 lb-ft that is all-wheel drive only. Both engines send their power through a six-speed automatic.

The Flex comes in three trim levels: SE, SEL and Limited. The base SE comes pretty well equipped, with feature highlights including 17-inch wheels, rear parking sensors, the Sync voice command system and a six-speaker CD stereo. The midlevel SEL adds 18-inch wheels, dual-zone automatic climate control, the MyFord Touch electronics interface, an enhanced Sync system, heated front seats and a 12-speaker stereo with satellite radio. The Ford Flex Limited gains 19-inch wheels, xenon headlights, a power liftgate, keyless ignition/entry, a blind-spot warning system, a rearview camera, a navigation system and an upgraded sound system with HD radio. Notable options, depending on the trim level, include a multipanel sunroof, second-row captain's chairs, a refrigerated second-row console, adaptive cruise control and an automated parallel parking system.

The Flex's interior has an upscale appearance and very good materials, although both the standard and MyFord Touch electronics interfaces can be unintuitive. The Flex features three spacious rows of seats, and even the rearmost seats can comfortably accommodate those taller than 6 feet. Entry and exit to those seats are eased by the Flex's low ride height and the second row that can tumble forward at the push of a button. Both back rows fold flat for cargo storage.

In reviews, we've found the Flex a great road trip companion with its responsive performance, handy features and smooth, quiet ride. The standard V6 powertrain is fairly refined, and handling of the SE and SEL versions composed, if not entertaining. The Limited's turbocharged V6 and tighter suspension tuning give it more of a sport wagon demeanor that should please enthusiasts who need a spacious family vehicle.

Used Ford Flex Models
The Ford Flex was introduced for 2009 and ran through 2012 mostly unchanged. That first year, the standard (and only) engine offered was the 3.5-liter V6, then producing 262 hp. Three trims were offered: base SE, midlevel SEL and plush Limited. Although generally very well-rounded and comfortable, the debut-year Flex lacked a telescoping steering wheel, which made it difficult for taller drivers to get comfortable. For 2010, Ford introduced the telescoping steering wheel as well as the turbocharged, 355-hp 3.5-liter V6 option. The following year, the glitzy, chrome-wheeled Titanium trim level joined the lineup. Oddly, the very next year would be the last for the Titanium.

The Flex received a midcycle refresh for 2013, which swapped out the triple-blade shaver-inspired grille for a sleeker, simpler look. Other changes that year included increased engine output (with the base V6 making 285 hp and the turbocharged version cranking out 365 hp) and the availability of cutting-edge features such as MyFord Touch, the automated parking system, inflatable second-row seatbelts and adaptive cruise control. Today's Flex is pretty much identical save for a small bump in output for the base V6 (to 287 hp) and a minor shuffling of equipment.

User Reviews:

Showing 21 through 30 of 299.00
  • Already Replaced Left Turbo - 2010 Ford Flex
    By -

    I had to wait 3 months to get my Flex built. Steel Blue with Black Charcoal leather. So far so good. I would never think I would own a Ford. I owned many Honda & Acura and one Volvo. I always despite the Ford products because of safety issues. I never felt more safe in that box! The front brakes are kinda weird when humidity is high or wet. I average about 18 - 19 mpg with the A/C on, and about 20 - 21 mpg when A/C is off. At 22500 miles I had to replace the left turbo (leaked oil), an A/C line and a radiator shroud (technician broke it while trying to reassemble the turbo.) I have been using Mobil 1 full synthetic oil since the 2nd oil change. Fortunately my Ford dealer is nice.

  • Sync / Nav Issues - 2010 Ford Flex
    By -

    I will drive all over the state, entertain clients and move equipment cases of about 40-60 pounds each. The fold flat seats are great except that after only 15,000 miles I noticed that the carpet surface of the cargo floor is wearing out. My dealer is replacing this surface. The bigger issue is the Nav system.It only holds 50 names in the address book. This seems to be great example of very old technology my previous $200 Garmin could hold thousands of address. I use my car as a mobile office and visit new clients all the time, now my sync nav cannot hold any new addresses. Syncs built in calendar is useless to keep appointments as you can not enter any data. Sync is not very hi tech.

  • Brakes TSB - 2009 Ford Flex
    By -

    All you guys having the brakes problems, if your car is still under warranty there is a few TSBs out there to fix the issue. They did it to ours about 3500 miles ago and have no issues since. We love the car, got it used with just over 8,000 miles on it, had the brake issue took it in and was fixed and havent had any issues at all since. Its a great family car and all the room is great for moving large items too.

  • Flex with maximum bells and whistles - 2010 Ford Flex
    By -

    We like the ride and handling and quietness relative to our Explorer. Dont like the range due to mileage and an 18.5 gas tank rather than 22.5 in the Explorer. Digital readout is a vast improvement over Explorer. Great radio satellite and navigation system.

  • Great Car but beware of Cap-less Filler - 2010 Ford Flex
    By -

    Ford Flex is my company vehicle so it sees tremendous use. I really like it and so does my family for home use. Big and very flexible. One main issue so far is the Fuel Filler. The cap-less design is easily damaged and then you cant get fuel in your vehicle, it keeps shutting the pump off. I live in NJ where you cant pump your own gas so I cant control how they do it. Taking to dealer tomorrow to get it fixed but did some research and saw lots of comments on the web on this (not covered under warranty, etc. and it seems to be way too common). So be wary!

  • Ongoing brake problems - 2009 Ford Flex
    By -

    In one year Ford has tried to fix brakes 7 times to no avail. The make grinding and rubbing noises when applied. Locked up one time on my wife. This problem is also present in Lincoln and Ford models because they all share the same brakes according to service manager .

  • Bad deal - 2009 Ford Flex
    By -

    I bought the Managers Special with 4500 miles on it. Within 2 weeks the engine light went on. I have been back 4x and they hope they get it right this time. Right Caliper/breaks had to be changed. Gears rub between 3th and 4th, knocking in engine? No real good explanations they just keep blaming on modules and sensors. OH and the drivers seat making noises, they order parts, but are missing some. Have to bring it back again? OH car was in for service at 2300 miles when the Manager had it ( at least 2-3 x)!

  • So far, pretty good - 2009 Ford Flex
    By -

    First of all this is THE quietest vehicle I have owned. Second, very very comfortable. We could drive all day without any discomfort. Mileage is pretty good, not great but its a heavy beast so that is to be expected. The Sync and other toys in the Flex make it that much better. Now, the brakes. Like every other person here I too am having both grinding AND squealing. Going to the dealership tomorrow to try for a fix. I hope I dont have to return so often (like others here) that I start ot get upset with the Flex. Overall, so far, I love it.

  • Cant drive with the windows open - 2009 Ford Flex
    By -

    Love my FLEX, this car is great! I had a few issues that they had to change brakes, pads, rotors but that is all worked out. The center console is a little dark as well as the key-hole in the steering column. My BIGGEST complaint is that I cant drive with my windows open because you get a very annoying sound that is loud and hurts your ears. I tried my windows in different positions and no help! I had this on my vette but they came up with a solution.

  • Flexy ride - 2010 Ford Flex
    By -

    Love the look, feel and drive of my new Flex Limited. Ford truly hit one out of the ballpark with this car. Great as an every-day commuter, as well as a long-haul cruiser. My only complaints, and theyre odd ones, is a crazy, squeaking dashboard, headrests that push my head in an uncomfortable position forward (and are non-adjustable) and the not-so- great gas mileage. I average 18 mpg and do mostly freeway driving. My A5 convertible mostly sits in the garage these days. I think shes jealous.

Ford Flex Reviews By Year:
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