Overview & Reviews

The all-new 2012 Fiat 500 ushers in the return of the Fiat brand to North America.

User Reviews:

Showing 1 through 10 of 129.00

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  Clutch broke at 53,000km - 2012 Fiat 500
  By Dragos Paraschivescu - December 14 - 12:50 pm

  Clutch broke at 53,000km, 4 months after the end of 3 year warranty. Cost of repair was CAD 1,800. Called Fiat Canada customer support, they did not want to reimburse.

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  THE WORSE VEHICLE I HAVE EVER OWNED! - 2012 Fiat 500
  By Clarisse Barcelos - November 16 - 1:38 pm

  I have owned this vehicle since April of 2012, and since the first week I bought it, Ive had nothing but problems with it. From the rear brake lights going out, to damage tires, bad tire/wheel bearings after short time of ownership, convertible top replaced twice, electrical issues, trunk issues (not opening - 4 times since 2012), soft top roof leak, etc.

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  Terrible - 2012 Fiat 500
  By Dave M - October 14 - 6:57 pm

  IMHO, this is the worst and most dangerous car on US highways. We were given one as an Enterprise rental, so beware. On the Interstates, it feels like the Fiat 500 could be run over by any compact American car. The ride was rough and noisy. Ive been told that some people love them......but I think its a standard answer for those who already have them. I was teased by acquaintances who suggested I put the Fiat in the back of their car. My wife, me and two suitcases were hard to squeeze into it! Terrible car....and without a doubt the worst car Ive ever rented. Complaints to Enterprise went nowhere....only questions. My objective would be to keep the Fiat off American roads.

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  50,000 thats it! - 2012 Fiat 500
  By Dp - September 10 - 9:07 pm

  Warranty stops at 50k miles and thats when everything thing fails! You buy the car with a maintenance package.... They will change oil every 8,000 miles (factory recommended)... 500 miles out of warranty and engine light comes on... Now the story changes... Change oil every 5,000 miles!

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  Dangerous - 2012 Fiat 500
  By Maria - August 27 - 12:26 pm

  This car has left me standed in the middle of intersections and is super dangerous. Fiat finally agreed to pay me but for the past 4 months has not returned my calls. I also noticed that all negative posts have vanished.

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  WARNING - Dangerous vehicle - 2012 Fiat 500
  By wikolia - March 27 - 7:27 am

  while driving in left hand hand lane of I-95 in FL, (blood alley) the engine shut down and I had to drift over 2 lanes to the hard shoulder. got towed to dealership where the valve actuator, camshaft and generator had to be replaced. this vehicle had only 6000 miles on it. after NO help from dealership or FIAT corporate office I have no faith in this brand at all. Im lucky to be alive. please note this is an automatic vehicle. there was no option for automatic in the dropdown menu.

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  Customer service # 1 Priority??????/ - 2012 Fiat 500
  By Susan Riley - August 24 - 2:04 am

  I purchased this car from a dealer within 5 miles of my home. Within one year of purchasing this car the dealer went out of business. I then started to take the car to a dealer near to where I work but they are no longer providing any service that is under warranty for Fiat as they have a dispute with Fiat. My check engine light is on and I am now told that I can have the car towed to a dealer that is a 90 minute drive from my home but it is my responsibility to pick it up. Calls to and emails to Fiat go unanswered. It is a great car and I loved it but dont buy a Fiat. You cannot count on their relationships with their dealers.

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  Never Buy a Fiat! Worst Investment - 2012 Fiat 500
  By Star - February 8 - 3:41 am

  Good afternoon all, To anyone reading this I hope this review helps you in not repeating the same mistake I have made with this affiliation. Although Fiats are cute in shape there are so many future faults. I currently own a 2012 Fiat 500c Lounge. When I purchased my car Certified Pre-owned at 23k miles I was provided with a car report which only stated car went in for routine maintenance. Fast forward to about 10k miles later I have to get a new battery, tune up etc. I thought nothing of it. I am currently at 58k miles and 8k out of warranty and my transmission light comes on randomly one day stating "check transmission - see handbook". I contacted the Fiat customer service (1-888.242.6342 spoke with Robin, Brenda, Mercedes & Josh -Total Calls 8) to see if they could assist with any repairs. They advised me my car history states my fiat has been sent in twice for a new radiator and once for sunroof repair (No wonder previous owner traded it in. A new radiator was installed first 2k miles no accidents just manufacture faults. I had NO prior knowledge of this issue it was never reported nor communicated to me when purchasing). Brenda, then stated they would need it to be diagnoses first to see what they can do. However, in order to do so I would need to take it into the fiat studio etc. Fiat Studio address: 196 South Dupont Highway Newcastle, DE phone no: 3023231666 service advisor: Tony - not helpful had no clue what was going on just guessing games. I was charged a total of $460 just for them to tell me an incomplete, inconsistent diagnosis (Diagnosis code P0741 had been provided to them at drop off before any work was performed - Tony said that was not helpful could mean anything. (Diagnosis means: Torque Converter Clutch Circuit Performance or Stuck Off). Since Fiat customer service said they needed additional details I told "Tony the unhelpful" he would need to provide additional details which is why my initial price sky rocketed from $99.95 (because I had a coupon original price $115.97) to $460. The only diagnosis I was provided was that it was a mechanical issue and repairs would be $5,975 (no lie I will never forget this number). In order to get a better understanding because I am a female and cars arent my forte. I asked "Tony the Unhelpful" what can cause these kinds of issues? He stated its a computer issue and would need rewiring. I provide this feedback to Fiat customer service who now state since I am out of warranty theres nothing they can do. I understand that, however they shouldve advised me that before I went ahead and authorized Tony to do absolutely nothing but fiddle around with gadgets? The customer service gave me the impression I would be covered. I have begged, pleaded, cried, went to FCA customer service only to be directed back to Fiat customer service. I even asked that they at least cover half of the diagnosis due to useless customer service as well as mechanical faults. They continuously stated "no". In the mist of all of this I still remained optimistic. I continuously attempted to find the root to this problem. I thought maybe this couldve have been due to water. I then contacted my insurance company who then performed an extensive investigation and stated after careful review there was no evidence of water damages - claim denied. I contacted the Fiat to advise them of this and also advise that I was told "this is a mechanical issue". Fiat Customer Service then states "Carmen Chrysler Jeep Dodge" told them my car was "maintained poorly and it was water damaged". (My car has a low tire thread on left side everything else is in great shape I promise). I advise the rep of this and also advise her there were no signs of water damages after my insurance performed their investigation. She then contacts shop to verify they then agree that yes in fact the only thing is the tire and confirm no water damage. Fiat still advises me there still nothing they can do since I am out of warranty. They advised that it was my fault since the tire is low it impacted my transmission. I am perfectly fine with that response. I will take full responsibility if that was indeed the case however, that was NOT the case!! After further research and second opinion from AAMCO turns out it was a system issue / computer issue - Mechanical failure the tires had absolutely NOTHING to do with this mechanical failure in fact AAMCO was $300+ cheaper (they waive diagnostic fee if you repair issue). This was all caused by a fault in the transmission so to wrap this review up my Fiat was a complete LEMON when it was first installed. I was lied to upon purchase information was never placed on carfax if it had been I would have NEVER joined the Fiat family because this is a common issue that I had no idea about until now. In conclusion, I would advise anyone seeking a fiat or even going for servicing at this location especially females to look elsewhere. For interested fiat lookers look elsewhere bad c

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  Fix It Again Tony - 2012 Fiat 500
  By The italian job - December 19 - 1:58 pm

  The car performs relatively well only under warranty. Soon after warranty is over, everything brakes and is very expensive to fix it.

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  Looks arent everything... - 2012 Fiat 500
  By Madri - December 6 - 10:41 am

  I purchased the car in 2012, brand-new,and wish I hadnt. First off, the car randomly powered off (the engine stopped, all the lights turned off, it just turned off!) well making a slight left turn on a very hot day. I went to the mechanic they said it was a fluke. Next, the car light turned on but the car wouldnt, the engine light all of the dashboard lights turned on, but the car wouldnt start. We managed to get the car running, drove 30 miles to the dealer where we purchased this Fiat (in Ontario California), and ritual by the mechanics to leave it overnight so they can check it out. Four days later The dealer calls us and tells us on the car needed was a new battery (the car was still under warranty, and the battery was covered). Shortly thereafter (our warranty expired), The dashboard lights will turn on and the car had trouble starting. It was mellow at first, taking a couple of key turns to get the car running...until one day the car just stopped running. We got it to the mechanic, this time we went to the dealership in Riverside, and they told us there was a leak, and it was dripping on the starter. They let us know it would be OK but that we needed to take care of the leak and possibly get a new starter. We drove the car home, less than 10 miles, and it completely stopped running. Now we have to take it to get towed to the dealer, pay close to $1200 to get it fixed (and thats if they dont find any other crazy thing going on with the stupid car). Every time I see a Fiat in the freeway or on the street, I get a stomachache. This is the most unreliable car ever.