2 Star Reviews for 2012 Dodge Durango

Overview & Reviews

Average Score

4.24/5 Average
37 Total Reviews
This Year's Model Updates:

For 2012, the Dodge Durango gets a few minor improvements. Among them are a six-speed automatic transmission for V8 models, newly available second-row captain's chairs and revised trim levels.

Pros:
  • Sophisticated ride
  • Generous towing capacity.
  • Powerful optional V8
  • Adult-friendly third-row seat
  • Easy to maneuver
Cons:

User Reviews:

Showing 1 through 10 of 37.00
  • Junk - 2012 Dodge Durango
    By -

    Please review recalls on this vehicle prior to purchasing. I only had Durango for year and 1/2 and happily got rid of it yesterday. Within short time 2 recalls. Alternator problems still without permanent fix. This is by far the worst vehicle I have ever owned. Panel behind passenger door handle fell off. Trim around gear loose. Terrible blind spots. Against policy to offer customers rental cars when you are having recall work done. If you are considering the Durango just look up the recalls and see that there is still no resolution. Had new alternator put in and with weeks Durango is making noise and starting to vibrate.

  • continuation of problems - 2012 Dodge Durango
    By -

    In addition to the previous review of my power train control module failure the air conditioner is now broken as well. The A/C has a tendancy to turn off and on by itself. In addition the rear A/C would change from low cool to high heat and low fan to high fan with nobody touching the controls. When I compared with another 2012 durango on the lot and saw there was a differance the salesman that helped me explained that the A/C should turn on by itself. Even though its been in the high 90s to 100s here the rear heater should turn on by itseld because I have it too cold back there. Meanwhile my infant is sweating back there. Videos are on-line for review.

  • Hhhmmmmm... - 2012 Dodge Durango
    By -

    I have purhcased a 2012 Dodge Durango. The car I purchased made it about 9 miles before it was broken. It has taken the dealership nearly two weeks to repair. After 2 weeks of arguing with various people to get the issue resolved and being promised a replacement car they managed to fix mine. When I left the dealership the odometer had 56 miles on it (this is not a typo), by the time I got it back it had 75 miles on it.

  • Ill Never Buy Another Dodge - 2012 Dodge Durango
    By -

    Im so disappointed to write this review. We bought the 2012 V8 Citadel which, was mentioned in another review, is not listed in the trim options for this review. I have a friend that had an older model Dodge Durango. He had horrible issues with the transmission but I had heard those issues went away with the newer redesign. We had just sold a Saturn Outlook that let us down and this was the car that we expected to come and redeem us. However, Dodge Corporate and the dealer totally ruined that experience for us. We purchased our car and had to have the transmission totally rebuilt within the the first 20,000 miles of ownership. It was a major concern but luckily our warranties(both factory and the extended we purchased) protected us. Then in 2016 our Durango began randomly stalling on us. It started out random at very long intervals but the intervals began to decrease. The dealer seemed uninterested in addressing the issue at all. Soon enough, the car began stalling while we were on major highways which caused a huge safety concern for us. The dealer kept the car for a day but couldnt reproduce the problem. Finally, the car stopped three times within 4 weeks. We tried getting Dodge corporate involved. Even though we owned two warranties Dodge claimed they couldnt fix our car because there was diag code. As we researched the problem, we found out that there had been a recall for this very issue for our year model but our VIN# was just outside of the recall. The problem was so bad that Dodge was buying back vehicles with the same symptoms we were having but by the time we found out the window to have your vehicle purchased had already passed. For owners who chose to keep their vehicles they were replacing the TIPM (this part is a huge problem with thousands of Daimler Chrysler vehicles). Dodge, AutoNation Katy(the new owners of the dealership where we purchased our car), and the Service dept all refused to replace both the fuel relay (another recalled item previously replaced on our car) and the TIPM. After numerous trips to the dealership, certified letters, multiple phone calls and meetings, and service appointments we finally met with the Area Manager. When we told him we wanted a new TIPM he said, "Oh, thats all you want!". Yes! Thats all I want so my family can avoid imminent death in this death trap. We realized that all manufacturers have issues but I cant even estimate how much lost time, work hours, and gas is gone for both parties when some knucklehead couldve just said, "Fine. Well replace this part. Hopefully this will work. If not, well see where we need to go from there." Dodge makes beautiful paperweights; nothing more, nothing less.

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